TeleCheck Services

Dear Ms***, Please find enclosed in this response another copy of the Electronic Signed Receipt, as well as a Return Trace ID number that [redacted] assistance your financial institution's ACH department in researching this matter of the return ck#*** Also included is other information pertaining to your last rejection response Sincerely [redacted] - [redacted] 8:a.mto 5:p.mC.S.T

IMPORTANT NOTICE: REFER TO TRACKING NUMBER [redacted] IN ALL FUTURE CORRESPONDENCE July 1, 2016 IMPORTANT NOTICE CONCERNING ELECTRONIC COMMUNICATIONS By communicating through the BBB's secured, automated complaint system, you... AUTHORIZE TeleCheck to obtain and communicate your personal financial information and personal information to you and the BBB via electronic mail. If you do not wish to communicate via electronic methods, please call TeleCheck directly at the numbers appearing below, or write to TeleCheck at the address listed below. [redacted] RE: Consumer Inquiry; Additional Information Required Dear [redacted] , On June 23, 2016, you contacted TeleCheck in order to dispute certain information in your file with TeleCheck. At that time, you provided us with the following identifying information: Consumer Name & Address Based upon the identifying information you provided to us, we have investigated our records, but cannot determine the information reported by TeleCheck that you’re inquiring about. We want to promptly assist you in correcting any inaccurately reported information in our files. At this time, however, we have not received sufficient documentation to conduct an investigation. With more identifying information from you, we will be able to search our records more thoroughly. Once we receive the additional documentation or information indicated below, we will initiate reinvestigation promptly to address your concerns: __X__ A copy of your driver’s license or other state-issued identification document __X__ A copy of a voided check from the account in question We ask that you also include any other documentation that you believe would assist TeleCheck in investigating your dispute. The confidentiality of the information you provide is legally protected from unauthorized third party disclosure. In order for us to reinvestigate your dispute, please send the requested information and documentation with a copy of this correspondence to: TeleCheck Services, Inc., P. O. Box 4513. Houston, Texas 77210-4513. If you have any additional questions: Please contact the Resolutions Department at (888) 612-7431 Monday-Friday 8:00 a.m. to 5:00 p.m. CT. ALL RETURN CORRESPONDENCE MUST REFERENCE THE TRACKING NUMBER ABOVE OR A COPY OF PRIOR CORRESPONDENCE RECEIVED FROM TELECHECK MUST BE INCLUDED. Thank you for working with TeleCheck to maintain the accuracy of your file. Sincerely, Salante [redacted] Resolutions Department cc: BBB of Metropolitan Houston Attention: Dispute Resolutions Department 1333 W. Loop South, Ste. 1200 Houston, TX 77027 P.S. We contacted you by phone yesterday, but the call was disconnected. I also attempted to contact you by phone today around 4pm CST.

Revdex.com: This letter is to inform you that TeleCheck Services, Inchas carried out to my satisfaction the resolution it proposed for my complaint, filed on 12/7/and assigned ID Regards, [redacted] Newman

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint Regards, Forward to where?

Dear [redacted] ***, Thank you for taking the time out today to speak with me As I indicated during our discussion I explained a number of factors that would cause TeleCheck risk decline code to generate Based on that determination the risk decline occurred primarily due to little history in TeleCheck system I have overturned and cleared out those risks declines that occurred previously And if for any reason you need may any further assistance please feel free to contact me directly at the phone number I provided to you Or contact my department directly between the hours of 8:am to 5:pm Central Standard Time Monday through Friday Kind Regards, David F [redacted] or [redacted] - Consumer Resolutions Department

Dear [redacted] ***, We want to promptly assist you At this time, however, we have not received sufficient documentationWith more identifying information from you, we will be able to search our records more thoroughly Once we receive the additional documentation or information indicated below, we will promptly to address your concerns: __X___ A copy of your driver’s license or other state-issued identification document or you may contact me directly with that additional information __X___ A copy of a voided check from the account in question or you may contact me directly with that additional information We ask that you also include any other documentation that you believe would assist TeleCheckThe confidentiality of the information you provide is legally protected from unauthorized third party disclosure Thank your for your consideration in this matter Please feel free to also call me directly at the phone number provided below I am available from 8:a.mto 5:p.mCentral Standard Time David F [redacted] ***

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID 10938083, and find that this resolution would be satisfactory to me

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint Sending me a formatted response that has nothing to with my complaint is unacceptableWill someone do their jobDo not send anymore attachments! I will not accept any emails with attachmentsRespond to my complaintAddress all points I have made in my complaint in my emailIf you are not the person that has this ability, then move my complaint up the chain of commandI want my complaint resolved based on the points I am making in my complaint! Regards,Rebecca [redacted]

v-text-anchor: top" id="Text_x0020_Box_x0020_2" o:gfxdata="UEsDBBQABgAIAAAAIQC75UiUBQEAAB4CAAATAAAAW0NvbnRlbnRfVHlwZXNdLnhtbKSRv...⇄ dyTewfKKEqcMCKEmHfgZgaE8wMW+SSwc27JvS/v23KTJgkoXFsu+P+c7Ol5vDoMTe0zZBl/LVVlJ gV4HY31Xy4/tS3EvRSbwBlzwWMsjZrlprq/W22PELHjb51r2RPFBqax7HCCXIaLnThvSAMTP1KkI +gs6VLdVdad08ISeCho1ZLN+whZ2jsTzgcsnJwldluLxNDiyagkxOquB2Knae/OLUsyEkjenmdzb mG/YhlRnCWPnb8C898bRJGtQvEOiVxjYhtLOxs8AySiT4JuDystlVV4WPeM6tK3VaILeDZxIOSsu ti/jidNGNZ3/J08yC1dNv9v8AAAA//8DAFBLAwQUAAYACAAAACEArTA/8cEAAAAyAQAACwAAAF9y ZWxzLy5yZWxzhI/NCsIwEITvgu8Q9m7TehCRpr2I4FX0AdZk2wbbJGTj39ubi6AgeJtl2G9m6vYx jeJGka13CqqiBEFOe2Ndr+B03C3WIDihMzh6RwqexNA281l9oBFTfuLBBhaZ4ljBkFLYSMl6oAm 8IFcdjofJ0z5jL0MqC/Yk1yW5UrGTwY0X0yxNwri3lQgjs+Qk/+zfddZTVuvrxO59CNCmoj3vCwj MfaUFOjRhrPHaN4Wv0VV5OYgm1p+LW1eAAAA//8DAFBLAwQUAAYACAAAACEACL1760wDAAC5DQAA HwAAAGNsaXBib2FyZC9kcmF3aW5ncy9kcmF3aW5nMS54bWzsV91O2zAYvZ+0d7B8Dy2lpaUioNKl qFpJqzR9ANdx2miOndnuH0+/z3aAwhhIbIghkZva8enJ+c534iRnF9uCozVTOpciwEeHdYyYoDLN xSLAs2Rw0MFIGyJSwqVgAd4xjS/Ov345I92FIuUypwgYhO6SAC+NKbu1mqZLVhB9KEsmYC2TqiAG pmpRSxXZAHPBa416/aRWkFzg83uqb8QQtFL5K6i4pD9Y2idiTTRQctrdP1Np5PTvmUlXrK9UOS0n yiqn0XqiUJ4GGJwTpACLcK1aqGAwrT361+KeYJupwuJllqFtgFuNo9N2Hbh20I1ms92BseNjW4Mo ABrHJ+1GBwAUECedZuu4AtDl+AUKugyfJwGZXg4M9iTq0goU699rPq63b6tOrMBLuUWNu/otHpkt nIRaXJ91OYI+aSRkf0nEgvWUkpslI6m2CG8UOOov5Ey7vaa2XPPNtUzBYbIy0vH9I/Pu6ibdUmlz xWSB7CDAilHjrkTWI228wFuINUVLnqeDnHM3UYt5nyu0JjzAA3dUNT2AcYE2AT5tNVrekz9S1N3x FEWRG6YQz4sAQ0Dg8J5bJ0ORurwYknM/huq4cBm0JlqhZjt1LbW9SXf2zBx+wWAloWbIFmwIMFhK dYPRBm7zAOufK6IYRnwooFenEE2AGTdpttoNmKj9lfn+ChEUqAJsMPLDvoFZ3Vdf9qCZg7zy1uuw irg2U7PjzBXj1NoEFESNnEIYxG5A+AI2LmpURUcvWeaaUdKJ0b4Xzh6wQZd7q73MPINzq/CXyjFn mwIBHGIbYCYOZlPYGG8gttZ9NLf5RSvwSSy8kFd0lWUZxM3nDAwgJhfI7EqWEQqhT/KCaRSxDYpl QYTvOCMvIah+HgE1Ql3WCXM+vJ6M46QXJSgaJ8N+2LUbF7hkMRbBRDohisRP+XAKNjjMOxVxr83p 9Ymxgv7j2Fh5D7YGvb+DuBv7Lrr7eXr3oMThIIxRMkZJ3Ot/H0ZXKJpdX4bxZ16sA2+8zXzY1By 2836Z0TeNCIfNhzDCPVGIzSYJbM4RP1xHIfTyTj6Fkb98ENnxj5C796zVppNyxie8v5V0r+IuS0D nlqPPlrcc6z6yLJfRvvz818AAAD//wMAUEsDBBQABgAIAAAAIQCcTl4h4gYAADocAAAaAAAAY2xp cGJvYXJkL3RoZW1lL3RoZW1lMS54bWzsWU9vG0UUvyPxHUZ7b+P/jaM6VezYDbRpo9gt6nG8Hu9O M7uzmhkn9Q21RyQkREEcqMSNAwIqtRKX8mkCRVCkfgXezOyud+I1SdsIKmgO8e7b37z/782b3ctX 7kUMHRIhKY87XvVixUMk9vmExkHHuzUaXFj3kFQ4nmDGY9Lx5kR6Vzbff+8y3vAZTcYci8koJBFB wCiWG7jjhUolG2tr0gcylhd5QmJ4NuUiwgpuRbA2EfgIBERsrVaptNYiTGNvEzgqzajP4F+spCb TAw1G4JiHIH0m9Mp9YnBTg6qGiHnsscEOsSs4wHPCT8akXvKQwxLBQ86XsX8eWubl9fwRrqIqRVr C+sG5i9dly6YHNSMTBGMc6HVQaN9aTvnbwBMLeP6/X6vX835GQD2fbDU6lLk2RisV7sZzwLIXi7z 7lWalYaLL/CvL+nc7na7zXaqi2VqQPaysYRfr7QaWzUHb0AW31zCN7pbvV7LwRuQxbeW8INL7VbD xRtQyGh8sITWAR0MUu45ZMrZTil8HeDrlRS+QEE25NmlRUx5rFblWoTvcjEAgAYyrGiM1DwhU+xD TvZwNBYUawF4g+DCE0vy5RJJy0LSFzRRHe/DBMdeAfLy2fcvnz1Bx/efHt//6fjBg+P7P1pGzqod HAfFVS++/ezPRx+jP5588+LhF+V4WcT/+sMnv/z8eTkQymdh3vMvH//29PHzrz79/buHJfAtgcdF +IhGRKIb5Ajt8wgMM15xNSdj8WorRiGmxRVbcSBxjLWUEv59FTroG3PM0ug4enSJ68HbAtpHGfDq 7K6j8DAUM0VLJF8LIwe4yznrclHqhWtaVsHNo1kclAsXsyJuH+PDMtk9HDvx7c8S6JtZWjqG90Li qLnHcKxwQGKikH7GDwgpse4OpY5fd6kvuORThe5Q1MW01CUjOnayabFoh0YQl3mZzRBvxze7t1GX szKrt8mhi4SqwKxE+RFhjhuv4pnCURnLEY5Y0eHXsQrLlBzOhV/E9aWCSAeEcdSfECnL1twUYG8h 6NcwdKzSsO+yeeQihaIHZTyvY86LyG1+0AtxlJRhhzQOi9gP5AGkKEZ7XJXBd7lbIfoe4oDjleG+ TYkT7tO7wS0aOCotEkQ/mYmSWF4l3Mnf4ZxNMTGtBpq606sjGv9d42YUOreVcH6NG1rl868flej trbsLdi9ympm50SjXoU72Z57XEzo29+dt/Es3iNQEMtb1Lvm/K45e//55ryqns+/JS+6MDRoPYvY QduM3dHKqXtKGRuqOSPXpRm8Jew9kwEQ9TpzuiT5KSwJ4VJXMghwcIHAZg0SXH1EVTgMcQJDe9XT TAKZsg4kSriEw6Ihl/LWeBj8lT1qNvUhxHYOidUun1hyXZOzs0bOxmgVmANtJqiuGZxVWP1SyhRs ex1hVa3UmaVVjWqmKTrScpO1i82hHFyemwbE3Jsw1CAYhcDLLTjfa9Fw2MGMTLTfbYyysJgonGeI ZIgnJI2Rtns5RlUTpCxXlgzRdthk0AfHU7xWkNbWbN9A2lmCVBTXWCEui96bRCnL4EWUgNvJcmRx sThZjI46XrtZa3rIx0nHm8I5GS6jBKIu9RyJWQBvmHwlbNqfWsymyhfRbGeGuUVQhVcf1u9LBjt IBFSbWMZ2tQwj9IUYLGWZPWvNcGt52VASTc6mxb1dUiGf00L8KMbWjKdEl8Vg12gaN/Z27SV8pki YhhOjtCYzcQ+hvDrVAV7JlTC6w7TEfQNvJvT3jaP3OacFl3xjZjBWTpmSYjTdqtLNKtkCzcNKdfB 3BXUA9tKdTfGvboppuTPyZRiGv/PTNH7Cbx9qE90BHx40Ssw0pXS8bhQIYculITUHwgYHEzvgGyB 97vwGJIK3kqbX0EO9a+tOcvDlDUcItU+DZCgsB+pUBCyB23JZN8pzKrp3mVZspSRyaiCujKxao/J IWEj3QNbem/3UAipbrpJ2gYM7mT+ufdpBY0DPeQU683pZPnea2vgn558bDGDUW4fNgNN5v9cxXw WOyqdr1Znu29RUP0g8WY1ciqAoQVtoJ2WvavqcIrbrW2Yy1ZXGtmykEUly0GYj4QJfAOCel/sP9R 4TP7BUNvqCO+D70VwccLzQzSBrL6gh08kG6QljiGwckSbTJpVta16eikvZZt1uc86eZyTzhba3aW eL+is/PhzBXn1OJ5Ojv1sONrS1vpaojsyRIF0jQ7yJjAlH3J2sUJGgfVjgdfkyDQ9+AKvkd5QKtp Wk3T4Ao+MsGwZL8Mdbz0IqPAc0vJMfWMUs8wjYzSyCjNjALDWfoNJqO0oFPpzybw2U7/eCj7QgIT XPpFJWuqzue+zb8AAAD//wMAUEsDBBQABgAIAAAAIQCcZkZBuwAAACQBAAAqAAAAY2xpcGJvYXJk L2RyYXdpbmdzL19yZWxzL2RyYXdpbmcxLnhtbC5yZWxzhI/NCsIwEITvgu8Q9m7SehCRJr2I0KvU BwjJNi02PyRR7Nsb6EVB8LIws+w3s037sjN5YkyTdxxqWgFBp7yenOFw6y+7I5CUpdNy9g45LJig FdtNc8VZ5nKUxikkUigucRhzDifGkhrRykR9QFc2g49W5iKjYUGquzTI9lV1YPGTAeKLSTrNIXa BtIvoST/Z/thmBSevXpYdPlHBMulFxagjAYzB0pXZ501LV2BiYZ9/SbeAAAA//8DAFBLAQItABQA BgAIAAAAIQC75UiUBQEAAB4CAAATAAAAAAAAAAAAAAAAAAAAAABbQ29udGVudF9UeXBlc10ueG1s UEsBAi0AFAAGAAgAAAAhAK0wP/HBAAAAMgEAAAsAAAAAAAAAAAAAAAAANgEAAF9yZWxzLy5yZWxz UEsBAi0AFAAGAAgAAAAhAAi9e+tMAwAAuQ0AAB8AAAAAAAAAAAAAAAAAIAIAAGNsaXBib2FyZC9k cmF3aW5ncy9kcmF3aW5nMS54bWxQSwECLQAUAAYACAAAACEAnE5eIeIGAAA6HAAAGgAAAAAAAAAA AAAAAACpBQAAY2xpcGJvYXJkL3RoZW1lL3RoZW1lMS54bWxQSwECLQAUAAYACAAAACEAnGZGQbsA AAAkAQAAKgAAAAAAAAAAAAAAAADDDAAAY2xpcGJvYXJkL2RyYXdpbmdzL19yZWxzL2RyYXdpbmcx LnhtbC5yZWxzUEsFBgAAAAAFAAUAZwEAAMYNAAAAAA== " type="#_x0000_t202" o:spid="_x0000_s1026"> IMPORTANT NOTICE: REFER TO TRACKING NUMBER [redacted] IN ALL FUTURE CORRESPONDENCE March 21, IMPORTANT NOTICE CONCERNING ELECTRONIC COMMUNICATIONS By communicating through the Revdex.com's secured, automated complaint system, you AUTHORIZE TeleCheck to obtain and communicate your personal financial information and personal information to you and the Revdex.com via electronic mail If you do not wish to communicate via electronic methods, please call TeleCheck directly at the numbers appearing below, or write to TeleCheck at the address listed below [redacted] RE: Consumer Dispute; Additional Information Required Dear [redacted] , On March 14, 2016, you contacted TeleCheck in order to dispute certain information in your file with TeleCheck At that time, you provided us with the following identifying information: Consumer Name & Address Based upon the identifying information you provided to us, we have investigated our records, but cannot determine the information reported by TeleCheck that you disputing We want to promptly assist you in correcting any inaccurately reported information in our files At this time, however, we have not received sufficient documentation to conduct an investigationWith more identifying information from you, we will be able to search our records more thoroughly Once we receive the additional documentation or information indicated below, we will initiate reinvestigation promptly to address your concerns: __X__ A copy of your driver’s license or other state-issued identification document __X__ A copy of a voided check from the account in question We ask that you also include any other documentation that you believe would assist TeleCheck in investigating your disputeThe confidentiality of the information you provide is legally protected from unauthorized third party disclosure In order for us to reinvestigate your dispute, please send the requested information and documentation with a copy of this correspondence to: TeleCheck Services, Inc., POBox Houston, Texas 77210- If you have any additional questions: Please contact the Resolutions Department at (888) 612-Monday-Friday 8:a.mto 5:p.mCT ALL RETURN CORRESPONDENCE MUST REFERENCE THE TRACKING NUMBER ABOVE OR A COPY OF PRIOR CORRESPONDENCE RECEIVED FROM TELECHECK MUST BE INCLUDED Thank you for working with TeleCheck to maintain the accuracy of your file Sincerely, Salante [redacted] Resolutions Department cc: Revdex.com of Metropolitan Houston Attention: Dispute Resolutions Department WLoop South, Ste Houston, TX I also attempted to contact you by phone today around 9am CST [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint Sent: Sunday, March 08, 5:PM To: drteam Subject: Re: You have a New Message from Revdex.com Regarding Complaint # [redacted] I have spoke with telecheck They have offered no sufficient resolution Where do I go from here I am not satisfied Regards,

Miss [redacted] We want to promptly assist youAt this time, we have not received sufficient documentation to research your complaintWith more identifying information from you, we will be able to search our records more thoroughly Once we receive the additional documentation or information indicated below, we will promptly address your concerns: __X___ A copy of your driver’s license or other state-issued identification document or you may contact me directly with that additional information __X___ A copy of a voided check from the account in question or you may contact me directly with that additional information We ask that you also include any other documentation that you believe would assist TeleCheckThe confidentiality of the information you provide is legally protected from unauthorized third party disclosure Thank you for your consideration in this matter Please feel free to call me directly at the phone number provided below I am available from 8:a.mto 5:p.mCentral Standard Time; Monday- Friday Velvet W [redacted] [redacted]

v-text-anchor: top" id="Text_x0020_Box_x0020_2" o:gfxdata="UEsDBBQABgAIAAAAIQC75UiUBQEAAB4CAAATAAAAW0NvbnRlbnRfVHlwZXNdLnhtbKSRv...⇄ dyTewfKKEqcMCKEmHfgZgaE8wMW+SSwc27JvS/v23KTJgkoXFsu+P+c7Ol5vDoMTe0zZBl/LVVlJ gV4HY31Xy4/tS3EvRSbwBlzwWMsjZrlprq/W22PELHjb51r2RPFBqax7HCCXIaLnThvSAMTP1KkI +gs6VLdVdad08ISeCho1ZLN+whZ2jsTzgcsnJwldluLxNDiyagkxOquB2Knae/OLUsyEkjenmdzb mG/YhlRnCWPnb8C898bRJGtQvEOiVxjYhtLOxs8AySiT4JuDystlVV4WPeM6tK3VaILeDZxIOSsu ti/jidNGNZ3/J08yC1dNv9v8AAAA//8DAFBLAwQUAAYACAAAACEArTA/8cEAAAAyAQAACwAAAF9y ZWxzLy5yZWxzhI/NCsIwEITvgu8Q9m7TehCRpr2I4FX0AdZk2wbbJGTj39ubi6AgeJtl2G9m6vYx jeJGka13CqqiBEFOe2Ndr+B03C3WIDihMzh6RwqexNA281l9oBFTfuLBBhaZ4ljBkFLYSMl6oAm 8IFcdjofJ0z5jL0MqC/Yk1yW5UrGTwY0X0yxNwri3lQgjs+Qk/+zfddZTVuvrxO59CNCmoj3vCwj MfaUFOjRhrPHaN4Wv0VV5OYgm1p+LW1eAAAA//8DAFBLAwQUAAYACAAAACEAN6KR/E8DAAC9DQAA HwAAAGNsaXBib2FyZC9kcmF3aW5ncy9kcmF3aW5nMS54bWzsV91O2zAYvZ+0d7B8D/2hpVARUOlS VK2kVZo+gOs4bTTHzmz3j6ffZztAYQwkNsSQyE3t+PTkfOc7cZKzi23B0ZopnUsR4MZhHSMmqExz sQjwLBkcnGCkDREp4VKwAO+YxhfnX7+cke5CkXKZUwQMQndJgJfGlN1aTdMlK4g+lCUTsJZJVRAD U7WopYpsgLngtWa9flwrSC7w+T3VN2IIWqn8FVRc0h8s7ROxJhooOe3un6k0cvr3zKQr1leqnJYT ZZXTaD1RKE8DDM4JUoBFuFYtVDCY1h79a3FPsM1UYfEyy9A2wO1m47RTB64ddKPV6pzA2PGxrUEU AM2j407zBAAUEMcnrfZRBaDL8QsUdBk+TwIyvRwY7EnUpRUo1r/XfFTv3FadWIGXcouad/VbPDJb OAm1uD7rcgR90kjI/pKIBespJTdLRlJtEd4ocNRfyJl2e01tueaba5mCw2RlpOP7R+bd1U26pdLm iskC2UGAFaPGXYmsR9p4gbcQa4qWPE8HOeduohbzPldoTXiAB+6oanoA4wJtAnzabra9J3+kqLvj KYoiN0whnhcBhoDA4T23ToYidXkxJOd+DNVx4TJoTbRCzXbqWmp7k+7smTn8gsFKQs2QLdgQYLCU 6gajDdzmAdY/V0QxjPhQQK9OIZoAM27SaneaMFH7K/P9FSIoUAXYYOSHfQOzuq++7EEzB3nlrddh FXFtpmbHmSvGqbUJKIgaOYUwiN2A8AVsXNSoio5essw1o6QTo30vnD1ggy73VnuZeQbnVuEvlWPO NgUCOMQ2wEwczKawMd5AbK37aG7zi1bgk1h4Ia/oKssyiJvPGRhATC6Q2ZUsIxRCn+QF0yhiGxTL ggjfcUZeQlD9PAJqhLqsE+Z8eD0Zx0kvSlA0Tob9sGs3LnDJYiyCiXRCFImf8uEUbHCYdyriXpvT 6xNjBf3HsbHyHmwNen8HcTf2XXT38/TuQYnDQRijZIySuNf/PoyuUDS7vgzjz7xYB954m/mwqWm jhqteqPd+IzJm8bkwwZkGKHeaIQGs2QWh6g/juNwOhlH38KoH37ozNjH6N271kqzaRnDk96/TvqX MbdtwJPr0YeLe5ZVH1r262h/fv4LAAD//wMAUEsDBBQABgAIAAAAIQCcTl4h4gYAADocAAAaAAAA Y2xpcGJvYXJkL3RoZW1lL3RoZW1lMS54bWzsWU9vG0UUvyPxHUZ7b+P/jaM6VezYDbRpo9gt6nG Hu9OM7uzmhkn9Q21RyQkREEcqMSNAwIqtRKX8mkCRVCkfgXezOyud+I1SdsIKmgO8e7b37z/782b 3ctX7kUMHRIhKY87XvVixUMk9vmExkHHuzUaXFj3kFQ4nmDGY9Lx5kR6Vzbff+8y3vAZTcYci8ko JBFBwCiWG7jjhUolG2tr0gcylhd5QmJ4NuUiwgpuRbA2EfgIBERsrVaptNYiTGNvEzgqzajP4F+s pCb4TAw1G4JiHIH0m9Mp9YnBTg6qGiHnsscEOsSs4wHPCT8akXvKQwxLBQ86XsX8eWubl9fwRrqI qRVrC+sG5i9dly6YHNSMTBGMc6HVQaN9aTvnbwBMLeP6/X6vX835GQD2fbDU6lLk2RisV7sZzwLI Xi7z7lWalYaLL/CvL+nc7na7zXaqi2VqQPaysYRfr7QaWzUHb0AW31zCN7pbvV7LwRuQxbeW8INL 7VbDxRtQyGh8sITWAR0MUu45ZMrZTil8HeDrlRS+QEE25NmlRUx5rFblWoTvcjEAgAYyrGiM1Dwh U+xDTvZwNBYUawF4g+DCE0vy5RJJy0LSFzRRHe/DBMdeAfLy2fcvnz1Bx/efHt//6fjBg+P7P1pG zqodHAfFVS++/ezPRx+jP5588+LhF+V4WcT/+sMnv/z8eTkQymdh3vMvH//29PHzrz79/buHJfAt gcdF+IhGRKIb5Ajt8wgMM15xNSdj8WorRiGmxRVbcSBxjLWUEv59FTroG3PM0ug4enSJ68HbAtpH GfDq7K6j8DAUM0VLJF8LIwe4yznrclHqhWtaVsHNo1kclAsXsyJuH+PDMtk9HDvx7c8S6JtZWjqG 90LiqLnHcKxwQGKikH7GDwgpse4OpY5fd6kvuORThe5Q1MW01CUjOnayabFoh0YQl3mZzRBvxze t1GXszKrt8mhi4SqwKxE+RFhjhuv4pnCURnLEY5Y0eHXsQrLlBzOhV/E9aWCSAeEcdSfECnL1twU YG8h6NcwdKzSsO+yeeQihaIHZTyvY86LyG1+0AtxlJRhhzQOi9gP5AGkKEZ7XJXBd7lbIfoe4oDj leG+TYkT7tO7wS0aOCotEkQ/mYmSWF4l3Mnf4ZxNMTGtBpq606sjGv9d42YUOreVcH6NG1rl868f lej9trbsLdi9ympm50SjXoU72Z57XEzo29+dt/Es3iNQEMtb1Lvm/K45e//55ryqns+/JS+6MDRo PYvYQduM3dHKqXtKGRuqOSPXpRm8Jew9kwEQ9TpzuiT5KSwJ4VJXMghwcIHAZg0SXH1EVTgMcQJD e9XTTAKZsg4kSriEw6Ihl/LWeBj8lT1qNvUhxHYOidUun1hyXZOzs0bOxmgVmANtJqiuGZxVWP1S yhRsex1hVa3UmaVVjWqmKTrScpO1i82hHFyemwbE3Jsw1CAYhcDLLTjfa9Fw2MGMTLTfbYyysJgo nGeIZIgnJI2Rtns5RlUTpCxXlgzRdthk0AfHU7xWkNbWbN9A2lmCVBTXWCEui96bRCnL4EWUgNvJ cmRxsThZjI46XrtZa3rIx0nHm8I5GS6jBKIu9RyJWQBvmHwlbNqfWsymyhfRbGeGuUVQhVcf1u9L Bjt9IBFSbWMZ2tQwj9IUYLGWZPWvNcGt52VASTc6mxb1dUiGf00L8KMbWjKdEl8Vg12gaN/Z27SV 8pkiYhhOjtCYzcQ+hvDrVAV7JlTC6w7TEfQNvJvT3jaP3OacFl3xjZjBWTpmSYjTdqtLNKtkCzcN KdfB3BXUA9tKdTfGvboppuTPyZRiGv/PTNH7Cbx9qE90BHx40Ssw0pXS8bhQIYculITUHwgYHEzv gGyB97vwGJIK3kqbX0EO9a+tOcvDlDUcItU+DZCgsB+pUBCyB23JZN8pzKrp3mVZspSRyaiCujKx ao/JIWEj3QNbem/3UAipbrpJ2gYM7mT+ufdpBY0DPeQU683pZPnea2vgn558bDGDUW4fNgNN5v9c xXw8WOyqdr1Znu29RUP0g8WY1ciqAoQVtoJ2WvavqcIrbrW2Yy1ZXGtmykEUly0GYj4QJfAOCel/ sP9R4TP7BUNvqCO+D70VwccLzQzSBrL6gh08kG6QljiGwckSbTJpVta16eikvZZt1uc86eZyTzhb a3aWeL+is/PhzBXn1OJ5Ojv1sONrS1vpaojsyRIF0jQ7yJjAlH3J2sUJGgfVjgdfkyDQ9+AKvkd QKtpWk3T4Ao+MsGwZL8Mdbz0IqPAc0vJMfWMUs8wjYzSyCjNjALDWfoNJqO0oFPpzybw2U7/eCj QgITXPpFJWuqzue+zb8AAAD//wMAUEsDBBQABgAIAAAAIQCcZkZBuwAAACQBAAAqAAAAY2xpcGJv YXJkL2RyYXdpbmdzL19yZWxzL2RyYXdpbmcxLnhtbC5yZWxzhI/NCsIwEITvgu8Q9m7SehCRJr2I 0KvUBwjJNi02PyRR7Nsb6EVB8LIws+w3s037sjN5YkyTdxxqWgFBp7yenOFw6y+7I5CUpdNy9g LJigFdtNc8VZ5nKUxikkUigucRhzDifGkhrRykR9QFc2g49W5iKjYUGquzTI9lV1YPGTAeKLSTrN IXa6BtIvoST/Z/thmBSevXpYdPlHBMulFxagjAYzB0pXZ501LV2BiYZ9/SbeAAAA//8DAFBLAQIt ABQABgAIAAAAIQC75UiUBQEAAB4CAAATAAAAAAAAAAAAAAAAAAAAAABbQ29udGVudF9UeXBlc10u eG1sUEsBAi0AFAAGAAgAAAAhAK0wP/HBAAAAMgEAAAsAAAAAAAAAAAAAAAAANgEAAF9yZWxzLy5y ZWxzUEsBAi0AFAAGAAgAAAAhADeikfxPAwAAvQ0AAB8AAAAAAAAAAAAAAAAAIAIAAGNsaXBib2Fy ZC9kcmF3aW5ncy9kcmF3aW5nMS54bWxQSwECLQAUAAYACAAAACEAnE5eIeIGAAA6HAAAGgAAAAAA AAAAAAAAAACsBQAAY2xpcGJvYXJkL3RoZW1lL3RoZW1lMS54bWxQSwECLQAUAAYACAAAACEAnGZG QbsAAAAkAQAAKgAAAAAAAAAAAAAAAADGDAAAY2xpcGJvYXJkL2RyYXdpbmdzL19yZWxzL2RyYXdp bmcxLnhtbC5yZWxzUEsFBgAAAAAFAAUAZwEAAMkNAAAAAA== " type="#_x0000_t202" o:spid="_x0000_s1026"> [redacted] [redacted] IMPORTANT NOTICE CONCERNING ELECTRONIC COMMUNICATIONS By communicating through the Revdex.com's secured, automated complaint system, you AUTHORIZE TeleCheck to obtain and communicate your personal financial information and personal information to you and the Revdex.com via electronic mail If you do not wish to communicate via electronic methods, please call TeleCheck directly at the numbers appearing below, or write to TeleCheck at the address listed below Dear [redacted] , TeleCheck is in receipt of your inquiry dated [redacted] ***After thoroughly researching your file in TeleCheck’s records, TeleCheck a can confirm that no current record of unpaid debt appears to be associated with your identifiers Please note, on [redacted] ***, your check number [redacted] from account number ending in [redacted] received a Code decline due to a negative link associated to your identifiersOn [redacted] ***, TeleCheck verified the reported information and cleared any negative data from your fileOn [redacted] TeleCheck provided a Results of Reinvestigation letter confirming the new status At this time, your file reflects a favorable status If you have any additional questions: Please contact the Resolutions Department at [redacted] Monday-Friday 8:a.mto 5:p.mCT ALL RETURN CORRESPONDENCE MUST REFERENCE THE TRACKING NUMBER ABOVE OR A COPY OF PRIOR CORRESPONDENCE RECEIVED FROM TELECHECK MUST BE INCLUDED Sincerely, [redacted] Resolutions Department Remedy# [redacted]

Dear [redacted] , I would like to thank you again for the opportunity in speaking with me today Again, if I can be of any further assistance you have my phone number please do not hesitate to call Kind Regards, David [redacted] F*

Dear Ms [redacted] , We want to promptly assist you At this time, however, we have not received sufficient documentationWith more identifying information from you, we will be able to search our records more thoroughly Once we receive the additional documentation or information indicated below, we will promptly to address your concerns: __X___ A copy of your driver’s license or other state-issued identification document or you may contact me directly with that additional information __X___ A copy of a voided check from the account in question or you may contact me directly with that additional information We ask that you also include any other documentation that you believe would assist TeleCheckThe confidentiality of the information you provide is legally protected from unauthorized third party disclosure Thank your for your consideration in this matter Please feel free to also call me directly at the phone number provided below I am available from 8:a.mto 5:p.mCentral Standard Time David F [redacted] ***

Hi Ms [redacted] , Thanks for taking time to speak with me today Per our conversation, you were receiving TeleCheck risk declines due to a lack of check writing history at a TeleCheck merchant I may be able to make updates to your account to reduce the possibility of you receiving risk declines Please give me a call back at phone number 888-612-ext 2306130, and provide me with the denial record number that you were given Thanks, ***

They can't even spell my name correctly. Its not [redacted] but [redacted] Also, my account is still receiving a Code 4. There is no resolution with this company at this time. RevDex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint. [Provide details of why you are not satisfied with this resolution.]Regards,

Mr [redacted] ** Thank you for the time you took in speaknig with me this morning As I indicated your response regarding our conversation is enclosed for your reveiw I also I have received confirmation your information has been updated in [redacted] SystemShould you need any further assistance my phone number is below Kind Regards, David [redacted] ext

o:gfxdata="UEsDBBQABgAIAAAAIQC75UiUBQEAAB4CAAATAAAAW0NvbnRlbnRfVHlwZXNdLnhtbKSRv...⇄ dyTewfKKEqcMCKEmHfgZgaE8wMW+SSwc27JvS/v23KTJgkoXFsu+P+c7Ol5vDoMTe0zZBl/LVVlJ gV4HY31Xy4/tS3EvRSbwBlzwWMsjZrlprq/W22PELHjb51r2RPFBqax7HCCXIaLnThvSAMTP1KkI +gs6VLdVdad08ISeCho1ZLN+whZ2jsTzgcsnJwldluLxNDiyagkxOquB2Knae/OLUsyEkjenmdzb mG/YhlRnCWPnb8C898bRJGtQvEOiVxjYhtLOxs8AySiT4JuDystlVV4WPeM6tK3VaILeDZxIOSsu ti/jidNGNZ3/J08yC1dNv9v8AAAA//8DAFBLAwQUAAYACAAAACEArTA/8cEAAAAyAQAACwAAAF9y ZWxzLy5yZWxzhI/NCsIwEITvgu8Q9m7TehCRpr2I4FX0AdZk2wbbJGTj39ubi6AgeJtl2G9m6vYx jeJGka13CqqiBEFOe2Ndr+B03C3WIDihMzh6RwqexNA281l9oBFTfuLBBhaZ4ljBkFLYSMl6oAm 8IFcdjofJ0z5jL0MqC/Yk1yW5UrGTwY0X0yxNwri3lQgjs+Qk/+zfddZTVuvrxO59CNCmoj3vCwj MfaUFOjRhrPHaN4Wv0VV5OYgm1p+LW1eAAAA//8DAFBLAwQUAAYACAAAACEA8d0o2U8DAAC9DQAA HwAAAGNsaXBib2FyZC9kcmF3aW5ncy9kcmF3aW5nMS54bWzsV91O2zAYvZ+0d7B8Dy2lpbQioNKl qFpJqzR9ANdx2miOndnuH0+/z3aAwhhIbIghkZva8enJ+c534iRnF9uCozVTOpciwEeHdYyYoDLN xSLAs2RwcIqRNkSkhEvBArxjGl+cf/1yRroLRcplThEwCN0lAV4aU3ZrNU2XrCD6UJZMwFomVUEM TNWiliqyAeaC1xr1+kmtILnA5/dU34ghaKXyV1BxSX+wtE/Emmig5LS7f6bSyOnfM5OuWF+pclpO lFVOo/VEoTwNMDgnSAEW4Vq1UMFgWnv0r8U9wTZThcXLLEPbALcaR512Hbh20I1ms30KY8fHtgZR ADSOT9qNUwBQQJycNlvHFYAuxy9Q0GX4PAnI9HJgsCdRl1agWP9e83G9fVt1YgVeyi1q3NVv8chs 4STU4vqsyxH0SSMh+0siFqynlNwsGUm1RXijwFF/IWfa7TW15ZpvrmUKDpOVkY7vH5l3Vzfplkqb KyYLZAcBVowadyWyHmnjBd5CrCla8jwd5Jy7iVrM+1yhNeEBHrijqukBjAu0CXCn1Wh5T/5IUXfH UxRFbphCPC8CDAGBw3tunQxF6vJiSM79GKrjwmXQmmiFmu3UtdT2Jt3ZM3P4BYOVhJohW7AhwGAp 1Q1GG7jNA6x/rohiGPGhgF51IJoAM27SbLUbMFH7K/P9FSIoUAXYYOSHfQOzuq++7EEzB3nlrddh FXFtpmbHmSvGqbUJKIgaOYUwiN2A8AVsXNSoio5essw1o6QTo30vnD1ggy73VnuZeQbnVuEvlWPO NgUCOMQ2wEwczKawMd5AbK37aG7zi1bgk1h4Ia/oKssyiJvPGRhATC6Q2ZUsIxRCn+QF0yhiGxTL ggjfcUZeQlD9PAJqhLqsE+Z8eD0Zx0kvSlA0Tob9sGs3LnDJYiyCiXRCFImf8qEDNjjMOxVxr83p 9Ymxgv7j2Fh5D7YGvb+DuBv7Lrr7eXr3oMThIIxRMkZJ3Ot/H0ZXKJpdX4bxZ16sA2+8zXzY1Bw G51WvdU5+YzJm8bkwwZkGKHeaIQGs2QWh6g/juNwOhlH38KoH37ozNjH6N271kqzaRnDk96/TvqX MbdtwJPr0YeLe5ZVH1r262h/fv4LAAD//wMAUEsDBBQABgAIAAAAIQCcTl4h4gYAADocAAAaAAAA Y2xpcGJvYXJkL3RoZW1lL3RoZW1lMS54bWzsWU9vG0UUvyPxHUZ7b+P/jaM6VezYDbRpo9gt6nG Hu9OM7uzmhkn9Q21RyQkREEcqMSNAwIqtRKX8mkCRVCkfgXezOyud+I1SdsIKmgO8e7b37z/782b 3ctX7kUMHRIhKY87XvVixUMk9vmExkHHuzUaXFj3kFQ4nmDGY9Lx5kR6Vzbff+8y3vAZTcYci8ko JBFBwCiWG7jjhUolG2tr0gcylhd5QmJ4NuUiwgpuRbA2EfgIBERsrVaptNYiTGNvEzgqzajP4F+s pCb4TAw1G4JiHIH0m9Mp9YnBTg6qGiHnsscEOsSs4wHPCT8akXvKQwxLBQ86XsX8eWubl9fwRrqI qRVrC+sG5i9dly6YHNSMTBGMc6HVQaN9aTvnbwBMLeP6/X6vX835GQD2fbDU6lLk2RisV7sZzwLI Xi7z7lWalYaLL/CvL+nc7na7zXaqi2VqQPaysYRfr7QaWzUHb0AW31zCN7pbvV7LwRuQxbeW8INL 7VbDxRtQyGh8sITWAR0MUu45ZMrZTil8HeDrlRS+QEE25NmlRUx5rFblWoTvcjEAgAYyrGiM1Dwh U+xDTvZwNBYUawF4g+DCE0vy5RJJy0LSFzRRHe/DBMdeAfLy2fcvnz1Bx/efHt//6fjBg+P7P1pG zqodHAfFVS++/ezPRx+jP5588+LhF+V4WcT/+sMnv/z8eTkQymdh3vMvH//29PHzrz79/buHJfAt gcdF+IhGRKIb5Ajt8wgMM15xNSdj8WorRiGmxRVbcSBxjLWUEv59FTroG3PM0ug4enSJ68HbAtpH GfDq7K6j8DAUM0VLJF8LIwe4yznrclHqhWtaVsHNo1kclAsXsyJuH+PDMtk9HDvx7c8S6JtZWjqG 90LiqLnHcKxwQGKikH7GDwgpse4OpY5fd6kvuORThe5Q1MW01CUjOnayabFoh0YQl3mZzRBvxze t1GXszKrt8mhi4SqwKxE+RFhjhuv4pnCURnLEY5Y0eHXsQrLlBzOhV/E9aWCSAeEcdSfECnL1twU YG8h6NcwdKzSsO+yeeQihaIHZTyvY86LyG1+0AtxlJRhhzQOi9gP5AGkKEZ7XJXBd7lbIfoe4oDj leG+TYkT7tO7wS0aOCotEkQ/mYmSWF4l3Mnf4ZxNMTGtBpq606sjGv9d42YUOreVcH6NG1rl868f lej9trbsLdi9ympm50SjXoU72Z57XEzo29+dt/Es3iNQEMtb1Lvm/K45e//55ryqns+/JS+6MDRo PYvYQduM3dHKqXtKGRuqOSPXpRm8Jew9kwEQ9TpzuiT5KSwJ4VJXMghwcIHAZg0SXH1EVTgMcQJD e9XTTAKZsg4kSriEw6Ihl/LWeBj8lT1qNvUhxHYOidUun1hyXZOzs0bOxmgVmANtJqiuGZxVWP1S yhRsex1hVa3UmaVVjWqmKTrScpO1i82hHFyemwbE3Jsw1CAYhcDLLTjfa9Fw2MGMTLTfbYyysJgo nGeIZIgnJI2Rtns5RlUTpCxXlgzRdthk0AfHU7xWkNbWbN9A2lmCVBTXWCEui96bRCnL4EWUgNvJ cmRxsThZjI46XrtZa3rIx0nHm8I5GS6jBKIu9RyJWQBvmHwlbNqfWsymyhfRbGeGuUVQhVcf1u9L Bjt9IBFSbWMZ2tQwj9IUYLGWZPWvNcGt52VASTc6mxb1dUiGf00L8KMbWjKdEl8Vg12gaN/Z27SV 8pkiYhhOjtCYzcQ+hvDrVAV7JlTC6w7TEfQNvJvT3jaP3OacFl3xjZjBWTpmSYjTdqtLNKtkCzcN KdfB3BXUA9tKdTfGvboppuTPyZRiGv/PTNH7Cbx9qE90BHx40Ssw0pXS8bhQIYculITUHwgYHEzv gGyB97vwGJIK3kqbX0EO9a+tOcvDlDUcItU+DZCgsB+pUBCyB23JZN8pzKrp3mVZspSRyaiCujKx ao/JIWEj3QNbem/3UAipbrpJ2gYM7mT+ufdpBY0DPeQU683pZPnea2vgn558bDGDUW4fNgNN5v9c xXw8WOyqdr1Znu29RUP0g8WY1ciqAoQVtoJ2WvavqcIrbrW2Yy1ZXGtmykEUly0GYj4QJfAOCel/ sP9R4TP7BUNvqCO+D70VwccLzQzSBrL6gh08kG6QljiGwckSbTJpVta16eikvZZt1uc86eZyTzhb a3aWeL+is/PhzBXn1OJ5Ojv1sONrS1vpaojsyRIF0jQ7yJjAlH3J2sUJGgfVjgdfkyDQ9+AKvkd QKtpWk3T4Ao+MsGwZL8Mdbz0IqPAc0vJMfWMUs8wjYzSyCjNjALDWfoNJqO0oFPpzybw2U7/eCj QgITXPpFJWuqzue+zb8AAAD//wMAUEsDBBQABgAIAAAAIQCcZkZBuwAAACQBAAAqAAAAY2xpcGJv YXJkL2RyYXdpbmdzL19yZWxzL2RyYXdpbmcxLnhtbC5yZWxzhI/NCsIwEITvgu8Q9m7SehCRJr2I 0KvUBwjJNi02PyRR7Nsb6EVB8LIws+w3s037sjN5YkyTdxxqWgFBp7yenOFw6y+7I5CUpdNy9g LJigFdtNc8VZ5nKUxikkUigucRhzDifGkhrRykR9QFc2g49W5iKjYUGquzTI9lV1YPGTAeKLSTrN IXa6BtIvoST/Z/thmBSevXpYdPlHBMulFxagjAYzB0pXZ501LV2BiYZ9/SbeAAAA//8DAFBLAQIt ABQABgAIAAAAIQC75UiUBQEAAB4CAAATAAAAAAAAAAAAAAAAAAAAAABbQ29udGVudF9UeXBlc10u eG1sUEsBAi0AFAAGAAgAAAAhAK0wP/HBAAAAMgEAAAsAAAAAAAAAAAAAAAAANgEAAF9yZWxzLy5y ZWxzUEsBAi0AFAAGAAgAAAAhAPHdKNlPAwAAvQ0AAB8AAAAAAAAAAAAAAAAAIAIAAGNsaXBib2Fy ZC9kcmF3aW5ncy9kcmF3aW5nMS54bWxQSwECLQAUAAYACAAAACEAnE5eIeIGAAA6HAAAGgAAAAAA AAAAAAAAAACsBQAAY2xpcGJvYXJkL3RoZW1lL3RoZW1lMS54bWxQSwECLQAUAAYACAAAACEAnGZG QbsAAAAkAQAAKgAAAAAAAAAAAAAAAADGDAAAY2xpcGJvYXJkL2RyYXdpbmdzL19yZWxzL2RyYXdp bmcxLnhtbC5yZWxzUEsFBgAAAAAFAAUAZwEAAMkNAAAAAA== " type="#_x0000_t202" o:spid="_x0000_s1026"> IMPORTANT NOTICE: [redacted] IN ALL FUTURE CORRESPONDENCE October 24, IMPORTANT NOTICE CONCERNING ELECTRONIC COMMUNICATIONS By communicating through the Revdex.com's secured, automated complaint system, you AUTHORIZE TeleCheck to obtain and communicate your personal financial information and personal information to you and the Revdex.com via electronic mail If you do not wish to communicate via electronic methods, please call TeleCheck directly at the numbers appearing below, or write to TeleCheck at the address listed below [redacted] RE: Consumer Dispute; Additional Information Required Dear [redacted] [redacted] On October 22, 2014, you contacted TeleCheck in order to dispute certain information in your file with TeleCheck At that time, you provided us with the following identifying information: Consumer Name & Address Based upon the identifying information you provided to us, we have investigated our records, but cannot determine the information reported by TeleCheck that you disputing We want to promptly assist you in correcting any inaccurately reported information in our files At this time, however, we have not received sufficient documentation to conduct an investigationWith more identifying information from you, we will be able to search our records more thoroughly Once we receive the additional documentation or information indicated below, we will initiate reinvestigation promptly to address your concerns: __X___ A copy of your driver’s license or other state-issued identification document __X___ A copy of a voided check from the account in question __X___ Statement of Dispute and Requested Action We ask that you also include any other documentation that you believe would assist TeleCheck in investigating your disputeThe confidentiality of the information you provide is legally protected from unauthorized third party disclosure In order for us to reinvestigate your dispute, please send the requested information and documentation with a copy of this correspondence to: [redacted] If you have any additional questions: Please contact the Resolutions Department at [redacted] Monday-Friday 8:a.mto 12:p.mCST and from 1:p.mto 4:p.mCST ALL RETURN CORRESPONDENCE MUST REFERENCE THE TRACKING NUMBER ABOVE OR A COPY OF PRIOR CORRESPONDENCE RECEIVED FROM TELECHECK MUST BE INCLUDED Thank you for working with TeleCheck to maintain the accuracy of your file Sincerely, [redacted] Resolutions Department cc: Revdex.com of Metropolitan Houston Attention: Dispute Resolutions Department WLoop South, Ste Houston, TX I will also attempt to contact you by email [redacted]

Dear Mrs***, In speaking with you brielfy, and asking for the additional identifiable information requested, and your refusal to provide that additional information, I can not assist you, as I was not provided any identifiable information to attempt to address your concerns As I also attempted to explain, no identifiable information was provided to me to research your inquiryIt is also my understanding that the Revdex.com has the necessary information needed or required when filing a complaint, and to provide that informationI could be wrong, but that is my understanding And the matter that was stolen from your account? I cant address that either Because I don't have the whole story as to what occurred and why it occurredI attempted to explain to you that TeleCheck only obtains information about a transaction to determine if that transaction will be approved or not You may want to inquiry on who that merchant was that processed that transaction for the And I dont have that information either You indicated you were a victim of ID Theft So I fully understand your apprehension in providing your identifiable information However, after rejecting my request for your additional identifibale information through the Revdex.com Portal which is also a legitimate company, and then calling me, and verifying I was with TeleCheck and in the United States, you still refused to provide that information, and hung up when I asked for the denial number on the receipt Again without your identifiable information as requested, I can not pull up your file, nor can I address your concerns Also, when we were speaking you mentioned that there were a number of complaints against TeleCheck My immediate concern was to address your complaint I have to have the help of the consumers to do so And, if necessary that includes requesting their identifiable information so that I may research the matter David [redacted] 1888-612-ext [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint I've tried to contact David, and keep being told he's out to lunch and I left a message today at 12:CST Regards,