Tailor Creations Reviews (%countItem)
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Tailor Creations Rating
Address: 5230 N Pecos Rd STE 3, Las Vegas, Nevada, United States, 89115
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Tailor Creations item NEVER showed and funds were NEVER refunded.
! The supervisor admitted to having two ladies to do all the work and having to cancel orders all the time. such a terrible company! I have NEVER dealt with a company before with such LITTLE integrity or respect for customers. They STOLE $48.84 from me and I refuse to let them get away with it without something being said. Such disappointment for a KIDS BOUTIGUE!! MOM'S DON'T BE FOOLED!!!!
Tailor Creations ripped me off when I purchased my daughter's 1st birthday outfit with them. I emailed the customer service email provided and requested a brand to determine sizes and received immediate responses. I was guaranteed my item would be here in time by the specific date requested. The week of my daughter's party the outfit was no where to be seen. I had emailed and emailed and emailed and NEVER got any responses. I ALSO requested a tracking number which I DID NOT receive. The night before my daughter's 1st party I had to buy a whole new outfit NOT monogrammed like I had planned way in advance!! I emailed and emailed and finally the week received a response with their customer service hours. The representative tried to say they were unavailable when I tried ti reach them.
I advised the lady I emailed Wednesday, Thursday, and Friday that week during their "open hours" and got ZERO response. The only responses I ever received were PRIOR to my purchase. I originally paid with a prepaid *** purchased from *** but did not hold onto it since it had a zero balance and I was guaranteed the item before the necessary date requested. However, now they are REFUSING to provide me with my rightfully owed funds and STILL ignoring the issue. I have received HORRIBLE customer service skills from the supervisor Scarlett and her employee Diana. They have both been very ugly and unprofessional about the entire situation and sarcastic every time I try to speak with them. This company is a complete SCAM!!! DO NOT BUY ANYTHING FROM HERE THEY WILL RIP YOU OF
I am LEGALLY owed 48.84. I no longer have the gift card. As anyone normally does, I threw it away once there was no money left on the card. The lady GUARANTEED my purchase by a certain date and I ordered it way in advance. The company should make things right and figure a way to send certified funds to me. This has been an absolute nightmare and I NEVER want to deal with them again. I just simply want my FULL REFUND certified funds and nothing else with the business. They refuse to provide anything other than store credit or a refund to a gift card that no longer exists. I know there is a way the company can make it right!! It's July 24th and my outfit was ordered on June 21st and IT STILL NEVER SHOWED UP! They OWE ME $48.84 exactly.