Superior Ford, Inc.

I had them move from phoenix to madison, they will call you and quote you the lowest price on the market but when they are done loading up your luggage in the truck they would ask for more money for smallest stuffI took the complete package for assembling and dissembling but they would just load up everything after dissembling and would not assemble back at your delivery locationBeware of their marking guy "Anthony" he would call you up talk sweetly and make all sort of promises, but once you pay the initial $for the "booking" he would stop picking up your calls
Avoid this movers at all cost , they just do not care about your stuff, they just want to make money

I recently moved from AZ to Ohio with Move.....they were great! I was worried about how long it would take to get my stuffIt took a total of days!!! I was so excited when I recieved the notice that my things on the way!! Everything arrived perfectly! Thanks guys!!

I contracted with USA to move my household from Phoenix to Los AngelesThe first sign that things where not as they seem was at the time of the move out they jacked the price up twiceThe first time the estimate was changed based on my inventory and that I understandThe second time was when the crew showed up the morning of and I felt I had no choice but to approve the additional bigger issue was when they deliveredThe truck was to come on a certain day chosen by themI took off work, they never showed up, day two same thingfinally day three past the promise date they show up telling me the truck was involved in a total loss accidentThe driver showed me pictures of the cab that was literally destroyedI lost three days of pay and the office never communicated to me as I was speaking directly tot he driver at that pointThey begin to unload, piece after piece is damaged, the sofa is broken in half, the dishes are all broken, the glass pictures, frames all brokenT

USA Moving has moved me timesI appreciate the expedited service the first time, the dispatcher gave Mr great customer service Most recently, I moved from AZ to New York.The price was fair and I wouldn't use another mover, even if the charged lessYou get what you pay for and USA Moving is #in my book!

I recently had a move handled by Move from Glendale, AZ I had some bad moving experiences in the past and was leary on using a mover But I'm so happy that I decided to go that route with Move They gave me a great price and had no issues with extra charges All my items got to me in one piece and delivery was within the time frame that was told to me I would highly recommend them to anyone looking for a reputable mover

500Moves gives one set of estimates based on cf price for a move and then changes the price to much higher within days of the move when it is too late to seek out other competitive bids, They also falsely state delivery time windows to appeal to customers and then again, a few days before the move, changes them to way outside their estimates when it is too late for customer to seek fair alternativesBy providing binding estimates, they falsely get customers to pay deposits and contract them

I recently had USA Moving and Storage handle an out of state move for me and just wanted to state that they did an awesome job My representative was very helpful and informative in giving me a fair and thorough quote When the movers came out, I was very impressed with their handling of wrapping of my furniture The delivery was also within the timeline they told me and the movers on delivery were just as helpful as the movers on my pickup date I would definitely refer them to anyone that was in need of a reputable and reliable mover

500Moves gives one set of estimates based on cf price for a move and then changes the price to much higher within days of the move when it is too late to seek out other competitive bids, They also falsely state delivery time windows to appeal to customers and then again, a few days before the move, changes them to way outside their estimates when it is too late for customer to seek fair alternativesBy providing binding estimates, they falsely get customers to pay deposits and contract them

Save yourself from mistaking the same mistake I did in choosing this placeWorst experience ever! I put on my order sheet, which I still have that I have an L shaped couchAlso a largeThe gentlemen comes and he goes "your being charged extra for this, it's large" I said I know it's big it clearly says it on your work order "Large Shaped couch" alsoI put I was going to have boxes but I end up only having I told them I wanted to be refunded because I didn't have as many boxes I placed on the orderShawn which is the rep who did everything over the phone told me it's not a problem to put down more boxes and have it changed when they comeThe guy who came tells me your being charged more if you don't like it I can take my men And leaveAnd started getting a Little loud in my apartmentWhen they come for deliveryThey tried to charge me wayyyyy more moneyI hear the driver tell the other driver "if he doesn't give you money don't help him bring his stuff in.." I j

Thank youYou guys made my grandma's moving very easy for herEverything seemed to not have any problems and it was a smooth trip

Never, Never, Never use this company They are available to you and promise you the
world, but do not deliver USA Moving and Storage does not move or store anythingYou contract with them and another company shows up the day of the moveNot only did I have damaged items, but boxes never made it from AZ to FL When the truck arrived the few pieces of furniture were packed on top of my boxes, crushing 29, missing They were paid before one box was removed from my house and I had to pay cash to the actual moving company before one box was unloaded At not time did I have any recourse For thousands of dollars in lost and damaged items, plus shipping cost I received $ If you value your belonging, do not use this company!

What wasn't broken was lost, damaged or scarred The sofa had holes punched through, bookcases had broken shelves, lamps were broken, there were items missing and woodwork had scars My calls were not returned, my claim was never answered, nor were emails answered This had to be the worst moving experience I've had

This company moved us from Gilbert to San Tan Valley in mid-DecemberThey retained items to be stored with them at a rate of $per square footI asked the moving people how I would know what the square footage would be and they said I would be contacted with that informationThe first month was supposed to be free, so I wasn't to start paying until after January 18th I received no communication for some time - thought perhaps they only billed quarterly and waited until the beginning of AprilWhen I still had not heard from them I emailed the only person I had dealt with through the entire process I explained the situation saying I didn't want to receive a huge bill and be expected to pay it all at once I have proof of my emails When I didn't get a response within a week, I emailed again Shortly after the second email I received a telephone call from the company accusing me of not paying my bill and threatening to sell my property Did not say what was owed I call

I recently had a move handled by Move from Glendale, AZ I had some bad moving experiences in the past and was leary on using a mover But I'm so happy that I decided to go that route with Move They gave me a great price and had no issues with extra charges All my items got to me in one piece and delivery was within the time frame that was told to me I would highly recommend them to anyone looking for a reputable mover

This 500move company is fraud and DO NOT use for your move !!!
I had a terrible experience with this guys and specially thirt driver named Miki !!!
He threatened me if I dont give extra $dollars he is going to go and would not deliver my stuff
If you get a call from 500move for your move dont get into their traps
I beg you guys not to use them!!

MOVE did a great job for usThey came and moved our belongings into our new apartmentThey packed everything very tightly and nicelyThey moved our furniture and the rest of the house to our new apartmentOn time, courteous, damage free, and did it for a good priceThank MOVE!

Exceptional customer service experience!! This is an excellent company, from day one I have had nothing but a wonderful experienceI had to leave my things in storage for quite a while and finally had the company move my things from AZ to VA and every item made it undamaged! I would use this company again to move anything I have

WARNING: DO NOT Use this Moving Company!
***
Review about USA Moving and Storage in Phoenix, AZ, also doing business as 1st Choice Moving and Storage - N29th Ave., Ste102, Phoenix, AZ The intent of this review is to warn other future moving customers who are researching moving companies in the Phoenix area, as well as those in CO, CA, NC and all other locations this company services
***
I hired 1st Choice Moving and Storage, aka USA Moving and Storage in Phoenix, AZ to move me from my house in Cave Creek, AZ to Longmont, CO in July They offered one month FREE storage, which supported my moving schedule and needsThe greatest warning I can give you is to be aware that they use the very shady business practice of bidding low over the phone, using a very inaccurate inventory form, and then add hundreds of dollars at the time of pick-upInitially, based on my recent previous move weight and cubic feet size with a National moving company (and no additions or deletions of goods) 1st Choice Moving and Storage quoted cf as my shipment size and a cost to ship by them of $2,All of my belongings filled about 3/of a 26' U-Haul truckAt pick-up, they said I had a much LARGER shipment (even though I had the previous moving paperwork to prove it) and charged me $3,600!!
I suspected the supervisor, Rob, was swindling me so I said I would like to talk to my 1st Choice Moving and Storage sales coordinatorHe said it wouldn't make any difference, as he was my sales coordinator's "boss"I called and complained to Shawn, who gave no advice or help, and then came back to RobRob then lowered the price to $3,I could see it was a "shell game" between the office and RobI should have shown him the door, but had a serious deadline to get my goods out of the house with contractors coming in to do major remodeling the next day
When I say "they", I mean you need to be extremely cautious about dealing with their crew chief / supervisor, who comes at the pick-up, Rob (aka Rotem)He is aggressive and demeaning, will bully you about your items and sizes of boxes, even claim he has to charge you more for "packing" items like slipping a plastic cover over a mattress that YOU bought at Home Depot for the move or for packing tape, which their sales office says is INCLUDED in the their original estimateIn fact, all extra needs packing materials were discussed with Shawn, Sales Coordinator, of which there were VERY little and he calculated these into his bidRob adds on whatever he thinks he can get away with by bullying you!!
Rob will also claim that your boxes are "larger" than you first claimed on your inventory estimate formThis form only has small, medium, and large categories and he will claim you have EXTRA LARGE itemsHe also claimed I had items I had "not reported over the phone" so had to add a much higher cost (agin, hundreds of dollars)The ONE item was one light-weight, flat, folded up laundry drying rackThat was it!!
As an experienced, well-organized mover, I had all of my boxes completely packed, sealed, and well-labeledI had even taped closed all folding step stools, brooms, floor lamps, trash basket nests, etcAll they had to do is carpet-wrap the little furniture I had
His crew will not listen to you when you want anything packed a special wayI had paid a carpenter $pre-move for a special wooden crate to be built to move a fragile glass top of a tableThe movers would not do as I asked to use it, wanted to do it (more quickly) their wayParts of the glass table were left outside of the crate, just wrapped in moving blanketsI was afraid these would be broken or lostThey left trash around the house - old empty tape spools, etc., and were not professional at all in how they left my home
MAJOR WARNING: Again, "Rob" will fight with you and claim that he is the "BOSS", that no one back at the office can help you if you callHowever, CALL ANYWAY!!!!! I did call Shawn and he acted sympathetic to me, but seems to be very intimidated by this Rob fellow and has no power at allAsk for the owner, ARIK!!!!
I asked for an in- home, VISUAL ESTIMATE, but they said they were "too busy" for this I called several weeks before the move for this estimateDO NOT accept a bid over the phone!!! Insist that they send their sales estimator out to your house BEFORE you sign a contract with them to give you a NOT TO EXCEED ESTIMATE with his guaranteed signature and date on it
Another shady practice of 1st Choice Moving and Storage is how long it takes for this company to get your household goods to you AFTER they have picked them upMost moving companies take about a week to ten days, at the very most1st Choice will have you sign an agreement for much longer than this and delay delivery as long as you let them get away with it
I had a smaller load and knew they would add me to a larger van with other customersHowever, I was only miles away from Phoenix and it took weeks for them to deliver to CO, but only after I called at least times to ask when my delivery would happenIt was only by this sheer persistence that I believe I got on the delivery schedule at all
There is something very shady about how they schedule these deliveriesIt has nothing to do with your needs or good customer serviceThey have lots of excuses and you will be transferred from one person to another to get answersThey say they will "get back to you" but won'tYou will have to call again and again
I got very concerned that it was taking so long to get my small shipment delivered just hours away, miles, from Phoenix to the Denver areaI decided to google this company and to my horror, I found terrible reviews on Yelp while I was waiting in CO for my goodsOther customers, like I have here, reported terrible problems with "Rob", large increased picharges, and especially, those who had had their goods put in 1st Choice's storage, found their boxes had been opened, gone through, even a vacuum cleaner used, full of old hair that was not theirs
Check out Yelp yourself!! I was petrified waiting for my goods to arrive, not sure what might be stolen or brokenAs it turned out, my goods arrived in good order except for two broken floor lamps and many boxes with no sticker numbersMy delivery driver told me it was because my goods had never been put into their warehouse, but instead had been sitting for weeks on his extra van, that they arrived in better orderSee story below why you should NEVER use longer-term storage with 1st Choice Moving and Storage!!!
However, I discovered on delivery that the inventory that Rob did on piwas missing LOTS of numbered stickers, some boxes had double numbers on them, and these unstickered items had not been put on the inventoryIt took a great deal of time to locate all the boxes on the inventoryI am extremely organized and had every box well labeled on all sides and it was a nightmareOn pick up and delivery, BE SURE to take the time to check over your inventory before it leaves your house and at the delivery destinationDo not feel pressured to just "make a claim later", as they suggest!! Without a sticker on every item, they can say you never had it in your shipment and steal it from you or not allow you to make a claim!!!!!
The delivery team in Colorado was excellent and went well beyond to help deliver and set up our household goodsI was told that my goods had gone directly onto Steve's van from my AZ house, were stored there for the weeks before coming to CO, not at the 1st Choice warehouse Phoenix weather has been 110-degrees for weeks, so 1st Choices claim that my goods would be stored in a cooler warehouse did not happen Who was guarding my goods?
I was told at my delivery by my moving crew that, if your goods go into the 1st Choice Moving and Storage warehouse in Phoenix, they have a surveillance camera that runs 24xHOWEVER, the man who manages this warehouse, "RUBIN", and his accomplice, "JOHNNY", have a way of turning this off while they go through all your goods, steal from or disrupt your boxesThey can erase the video tape and make it look like nothing has happened so the owner and manager of this company, ARIK SKULNICK, does not know about their criminal behavior
RED FLAG: By the way, "JOHNNY" is also one of the packing up crew members in Phoenix, so he sees everything you are shipping when he packs you up at your house!!
CAN YOU SEE NOW WHY I AM WARNING YOU TO _NEVER HIRE THIS COMPANY???!!!
If you have been duped like me, over-charged and suffered damages, aggressive bullying by Rob, or delayed delivery of your goods and feel helplessif you put your trust in 1st Choice Moving and Storage and thought YOU just had to be "patient", but still got horrible customer service, PLEASE report this company to the Revdex.com (Revdex.com), on Yelp, Craigslist, on all moving review websites, AND send a letter directly to the owner of 1st Choice Moving and Storage:
MrArik Skulnick, Owner
1st Choice Moving and Storage
North 29th Avenue, Suite
Phoenix, AZ
If they arrive on moving day and charge you hundreds of dollars extra before they even start packing, show them the door and get another mover!!!
Be very careful about FREE STORAGE deals, too!! Get references from other customers who have USED their storage services!! Ask how long they waited for delivery and how many times they had to call this company to get their goods on a delivery schedule
In summary, DON'T USE 1st CHOICE MOVING AND STORAGE, also doing business as USA MOVING AND STORAGE, out of Phoenix, Arizona, or probably anywhere else!!

Avoid at all costs"locked in rate" was increased by 50% once they arrived to moveThen what was supposed to take 2-days took daysThen on day truck arrives at 11am with no helpers (only driver)Wouldn't refund, credit offered was $on a $move to unload ourselves (51' truck), no assistance, everyone blames everyone elseDo anything except hire these peopleThey will do anything to get the sale then disappoint and dodge when any questions happen

I used this company for my first out of state move to Los Angeles, CA and am very pleased at how smooth the whole process wentAfter hearing several moving horror stories from friends (things going missing, arriving weeks late, etc.) I was a bit reluctant to use a company rather than rent a truck myself, but am incredibly thankful I went with this company insteadThey saved me money, time, and the headache of doing it all myselfThe movers were professional and efficient on both ends, placing everything in its proper place as per my instructionMy moving rep kept me updated the entire time as to when my things would arrive and stuck true to her wordNothing was missing or damaged and I ended up paying less than I would have had I rented a ***A huge thank you to USA Moving and my rep who was in constant contact with me every step of the way, you will be highly recommended!