Starbucks Corporation

Dear [redacted],
 
I see that you were able to resolve this matter with the local district manager. If you have any questions or concerns please reach out to us at 1-800-782-7282 and reference case # [redacted].
 
Thank you,
 
Katie
Starbucks Coffee Company

Revdex.comI was contacted by Jeremy at Starbucks Customer Care who resolved the issue with ease. The store manager Jackson, only advised me that he has and will speak to the staff at this location which did not provide me any direct or certain resolution. It was Jeremy call that was able to rectify everything at Starbucks corporate. 
Sincerely,
[redacted]

I will be happy to arrange for a follow-up contact from the stores' district manager. If customer can verify 1-2 specific store locations and a preferred contact day/time I will pass this along.

Hello,
We have reversed the pending authorization. The credit card company will credit back to the customer's account. It is documented in our internal case # [redacted].
Regards,
Minh L*

Dear [redacted],
 
Thank you for contacting us regarding your concern. A specialist will be reaching out to you shortly to address this matter.
 
Sincerely,
[redacted]
Starbucks Coffee Company

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. A Starbucks representative contacted me, and I have now received the Fedex label by email.Sincerely, [redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I would also like to note that I finally received a call back from an employee named Scott who is working on the account lock out part of my complaint.  As far as the identity theft insurance I would like to continue using the Revdex.com's efforts. Sincerely, [redacted]

Thank you for your message. A specialist will look into this and reach out accordingly. Thank you!

Hello,
We will reach out to the customer for a resolution. It will be documented in our internal case # [redacted].
Regards,
Minh L*

Hello,After communicating with the customer, we are trying to find the product to replace it for the customer. Once we find the product, we will inform the customer of the replacement. Our internal case # is [redacted].Regards,Minh

This issue has been escalated and a specialist will reach out to the customer within the next 1-2 business days. Ref: Case ID [redacted]

Complaint: [redacted]
I am rejecting this response because no one has contacted me to resolve it. On February 13th, I was...

told that my complaint was being escalated by Verismo, and that I would receive a response within two business days. It has now been a week, and, once again, I have heard NOTHING. 
Sincerely,
[redacted]

Hello,
We will contact the customer for a resolution. It will documented in our internal case # [redacted].
Regards,
Minh L*

We have reviewed the customer's concern and a specialist will be contacting the customer within 48 hours. Starbucks reference number [redacted].

Customer has spoken with Store.Starbucks.com team regarding their online order.  In addition, Starbucks Customer Relations team attempted to contact customer on 2/10/2016 per Case [redacted].  We will make an additional attempt to contact customer to resolve.

A specialist will be reaching out to the customer regarding their concern in the next 48 hours. Starbucks case #  [redacted]
Thank you,
Katie

A call tag was sent to the customer by email on March 14, 2016 to retrieve the coffee grinder. The FedEx tracking number is [redacted]. A specialist will be contacting the customer within 48 hours to ensure they have received the call tag. Starbucks case # [redacted].

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

The district manager has connected with the customer and resolved this concern on 9/15/16. Starbucks reference number [redacted].