It started in November I was on a payment plan to catch up my mortgage payments I stuck to the plan and in my they sent my mortgage payment back to me and said my payment plan was canceled back in December for not sticking to the payment plan and that I was going into foreclosure they said I had not made a payment sense January and said I owed them when I told they I had proof of the payments they kept saying that they did not get them finally they said they could put me on another payment plan in witch I agreed to because I wanted to stay in my house I gave them payments of in May & on 06/21/and I have more payment of on 0721/and that these payments would make me current well on 06/28/I get a call from the mortgage coand they say again that I owe they again then I told them about my payment plan that I was on but this time I had requested payment conformation numbers for my future payments that I
My account with SLS was Paid In Full in January of 2017, and they are not reporting the account as "Paid"They are reporting it as having been included in a Chapter Bankruptcy, which was not the caseI contacted them several times and they have not changed their reporting status to the bureausThis oversight has negatively impacted my credit scores for the past two years
This is the worse company I've ever seenMy mortgage was transferred to this company months agoI've never sent a late paymentI've begged them to report my mortgage payment status to all credit bureauThey said they are going to do it but never did anythingI was denied a mortgage loan because of thatThey don't seem to care much about anything
They consistently mis post payments or add fees and them send to my attorney stating I owe them moneyAll my bank statements show I have made paymentsThey also do not send me a mortgage statement or a periodic statement to show how they are applying payments
I seriously can't believe this company is in business! My experience with this company was HORRIBLESpoke to a supervisor who was this side of snotty! I asked who were they collecting my mortgage for, as to whom owns my note, the supervisor stated, "why do you need to know", as rude as she could be?? I NEED to know who my $mortgage is going to and if payment GOING TO MY NOTE!!! After being connected to numerous "people" to "assist" with answers to questions I had that NO ONE could answer, nor that their website worked properly and no one knew how to fix the issue, after over an HOUR I ended up hanging upWhat company doesn't offer online payment without charging a $or $feeThis unacceptable and then to receive a default notice because servicing was changedWhat a CLOWN way to do business, treat individuals, frustrate a hardworking person who is simply wanting to pay their mortgage
I was giving an address to write a request to find out who they are collecting y $
I recently bought a house and I set up a mortgage with an escrow account and a couple months in I started receiving a delinquency property tax billI paid the bill because I was not sure if I was supposed to do thatThankfully the bill was denied and I was sent another bill in a couple weeks with a late feeI called the company, and followed the instructions to send a copy of the delinquency bill to the company and keep a copy for my recordsI did not hear back for weeks, but called just a couple weeks agoI spoke with a representative and was told the company tried paying the bill but it did not go throughThey did not try to pay it again, and failed to inform me of this situationI was told they would uncover the obstacle limiting them from paying this bill, but never heard backI am on the phone with a representative now working on this issue, but this has taken up a lot of my time already and has added an additional amount of stress to my home-buying experience
SLS says they are sending my bills early month - I received the last bill after a late fee was charged and bill was past due and I received this july 1st due bill june 23rd - if I were on a business trip, this bill would not be seen and paid until after the due date -
My Ditech Mortgage was sold to Specialized Loan Servicing (SLS) on October To make a very long story short, weeks ago (March 27, 2018) I discovered that payments I had made to SLS had not been credited to my account.I showed proof of paymentThey still listed my account as days late on all three credit bureausEven though they were completely paid up and had proof of payment from ***
As a result my credit score has plummeted and other creditors have reduced my available credit because they incorrectly believe I am a credit risk because of my "days late" reporting from SLS They have assured me this is taken care of, but yet my credit score keeps dropping and other accounts are not seeing the correct information
I did everything I could to resolve this and it is clear that one department does not talk to the otherThe way they handled this and the disregard for my concerns is unacceptableGranted there were some representatives that were very helpful, but
To Whom It May Concern:
Attached is all the supporting information I have on the SLS account that will show the lack of proper handling of the escrow account that they set up When they did not perform the proper investigation into the property that they held a mortgage on they encumbered all of my parcels of property into an escrow account with no legal reason to do so I went to the town tax collector in September to pay my school taxes that became due on September 1, I was informed by the tax collector that I was not able to pay the taxes because they were held in escrow by SLS/*** At that time I never had any of my parcels in any escrow account under any bank for any reason I looked into this deeper and discovered that SLS/ *** were holding all of my parcels of property in escrowAnd again SLS had no legal reason to encumber of the parcel for any reason but they didThey had started a foreclosure process on one parcel and did enter that into
We received notice that we were being transferred to a different mortgage servicing company in January of 2016, which did not take place until March At that time we were informed that our house payment was going up around $a month We contacted our new servicer Specialized Loan Servicing (SLS) requesting an escrow analysis so that we could pay the negative escrow and bring our payment down to what we could afford We had to call repeatedly and finally at the end of May (1/months later) we were given the amount needed I spoke with a customer service rep and explained to him what we wanted to do and he assured me that he would take care of it and it would take some time to reflect the payment change The payment for $cleared my account on 5/31/ When I logged into my account toward the middle to end of June the payment was not reflected properly It showed extra payments to our principal instead of the escrow I called and spoke to another rep who said that th
I refinanced my mortgage in February 2016, completely paying it offSLS, however, proceeded to send letters to me telling me that my account is past due, showing $balanceOn 6/21/they flagged my account as more than days past due with credit bureaus, which lowered my credit score by points from
At the end of May 2016, we received a postal notice that we were not to pay our mortgage loan to the previous company but to wait for payment information from SLS By the beginning of June, we had not yet received a payment book, account information, or other information about submitting payments to SLS We received a written message about a mailing address without any invoice, billing amount or dates, or other account information or other identifying information that would allow us to make a safe and secure payment into an account with SLSTherefore, we called the number on the original postal notice from SLS We were not able to reach a person and did not have an account number to get past SLS's automated system, at that time Throughout June, we did not receive payment information from SLS On July 1, we went online to the SLS website to register and submit an electronic payment, assuming the company had by now had enough time to put us in its system We used both my social s
From day one this has been a painful experience Chase Sold our Mortgage to these ya'whoos about months ago Chase informed me that could no longer accept my payment after a certain date but that SLS would send me new payment directionsI had to call them as more then days went by When tehy finaly sent me a statment sure enough a late fee was taked on Several frustrating calls later getting all the disconects, long hold and droped calls others have complaned about I finaly talked to someone wom said she would back out the late fee and all was well Well on the next statment there is was again in unpaid late fees To date this has never been rectifiedPayments are also processed when they feel like it I have had payments clear my bank and yet a statement will come two weeks later not giving me credit for it This company is totally set up and geared to be a late fee scam machine, and they need to be investigated by the FTC
April 23, 2018CMC FUNDING INCc/o SLS PO BOX 105219ATLANTA, GA 30348-5219SPECIALIZED LOAN SERVICE LLCLucent BlvdSuite Highlands Ranch,CO 80129-2386Revdex.com Oak Place, #590Atlanta, GA 30349Revdex.com/ 3801EFlorida AveSte Denver, CO 80210Insurance
Commissioner State of GeorgiaMLKJrDr SE #176,Atlanta,
GA 30334Insurance
Commissioner State of ColoradoBroadway, Ste850Denver, CO
On February 1, *** *** *** sold my mortgage to Specialized Loan Serving LLC My loan is a HAMP loan with increasing interest rates until March 1, 2017; at which time it went from 4% to 5% I got the information from both Wells Fargo and SLS about the change in services for my loan right around February 1, I made my February payment to Wells Fargo as I had not yet received any paper work from SLS I made the last payment for the 4% interest at this time The actual date of the interest change was 2/1/2017, but the first payment at the 5% interest rate was not due until March 1, When I received my first statement from SLS they showed the February and March payments at the 5% interest rate This is incorrect The February interest rate was at 4% and the 5% rate was begun at the March payment They overcharged me $which was the interest at the 5% rate for the February payment and this amount is incorrect I do not owe them any money They have gone
I have been trying to close my escrow account with CMC mortgageI have been told by every associate I speak with that I qualify yet every time I have done what I have been told to do and check on the case the next associate tells me the information is wrong and that I should do it this wayI tried to close and faxed it in with my signatureI called on June29th to check and was told it was negative because the info when it was to be paid was falseI paid the difference and had a balance of this was approved over the phoneI sent in July's principal and interestI received a letter dated June 29th my account was negative and deniedthe check for July was cashedI received a call telling me no payment for July was madeI called and informed they took the money but would not put it towards payment until I paid escrow or reported to credit for non paymentI paid plus late fee and faxed letter after assured escrow would closeI called Monday and was laughed at by associate and
Our mortgage was sold from CMC Funding to Specialized Loan Servicing (SLS) around March We received an Escrow Shortage Notification from SLS for over $4,We made numerous calls to SLS and even mailed a certified letter to their Notices of Error and Requests for Information, pointing out their mistake and asking for it be fixedUnder our "Estimated Escrow Payments Over the Next Months" section, we noticed SLS charged us twice in County Taxes for June and twice again for September which explains the Escrow ShortageAfter many numerous calls we finally spoke to a Supervisor who stated he spoke to their Tax Department and confirmed that it was a system errorWe have not received any documentation via mail and our account has not been adjusted onlineThey advised to call them back after May 3, We have been dealing with this since early April and our next payment is due May 1stThis is very time consuming and causing health problems from the stress of having to deal with having them fix their outrageous errors
Because of circumstances I chose to not to go into Specialized Loan Servicing made me do a voluntary foreclosure on my home 1/years ago because they did want to work with me So I thought I lost my house my mother left me when she died We about or months ago they sent me a letter stating I qualified for a loan modification When I told them they made me foreclosure how could they offer that and they told me it never went through So I agreed to the loan modification I agreed on the monthly payments that were set I was told I would be in a trial period for months and if I made the payments on time it would go through On August the 19th I made a payment, which was due Sept 1st They accepted that one One Sept 23rd I made Oct 1st payment, On Oct 24th I received a letter from Western Union saying my payment was declined I called, they said the foreclosure went through and the house was sold Contact was made to the Master of Equity and I received a letter that th
This company "took' over my home loan from BOA and took years to foreclose on my houseI never signed any paperwork with this company and want them off our credit report immediatelyOne foreclosure from BOA on my credit is enough! They refuse to remove it from our report
It started in November I was on a payment plan to catch up my mortgage payments I stuck to the plan and in my they sent my mortgage payment back to me and said my payment plan was canceled back in December for not sticking to the payment plan and that I was going into foreclosure they said I had not made a payment sense January and said I owed them when I told they I had proof of the payments they kept saying that they did not get them finally they said they could put me on another payment plan in witch I agreed to because I wanted to stay in my house I gave them payments of in May & on 06/21/and I have more payment of on 0721/and that these payments would make me current well on 06/28/I get a call from the mortgage coand they say again that I owe they again then I told them about my payment plan that I was on but this time I had requested payment conformation numbers for my future payments that I
My account with SLS was Paid In Full in January of 2017, and they are not reporting the account as "Paid"They are reporting it as having been included in a Chapter Bankruptcy, which was not the caseI contacted them several times and they have not changed their reporting status to the bureausThis oversight has negatively impacted my credit scores for the past two years
This is the worse company I've ever seenMy mortgage was transferred to this company months agoI've never sent a late paymentI've begged them to report my mortgage payment status to all credit bureauThey said they are going to do it but never did anythingI was denied a mortgage loan because of thatThey don't seem to care much about anything
They consistently mis post payments or add fees and them send to my attorney stating I owe them moneyAll my bank statements show I have made paymentsThey also do not send me a mortgage statement or a periodic statement to show how they are applying payments
I seriously can't believe this company is in business! My experience with this company was HORRIBLESpoke to a supervisor who was this side of snotty! I asked who were they collecting my mortgage for, as to whom owns my note, the supervisor stated, "why do you need to know", as rude as she could be?? I NEED to know who my $mortgage is going to and if payment GOING TO MY NOTE!!! After being connected to numerous "people" to "assist" with answers to questions I had that NO ONE could answer, nor that their website worked properly and no one knew how to fix the issue, after over an HOUR I ended up hanging upWhat company doesn't offer online payment without charging a $or $feeThis unacceptable and then to receive a default notice because servicing was changedWhat a CLOWN way to do business, treat individuals, frustrate a hardworking person who is simply wanting to pay their mortgage
I was giving an address to write a request to find out who they are collecting y $
I recently bought a house and I set up a mortgage with an escrow account and a couple months in I started receiving a delinquency property tax billI paid the bill because I was not sure if I was supposed to do thatThankfully the bill was denied and I was sent another bill in a couple weeks with a late feeI called the company, and followed the instructions to send a copy of the delinquency bill to the company and keep a copy for my recordsI did not hear back for weeks, but called just a couple weeks agoI spoke with a representative and was told the company tried paying the bill but it did not go throughThey did not try to pay it again, and failed to inform me of this situationI was told they would uncover the obstacle limiting them from paying this bill, but never heard backI am on the phone with a representative now working on this issue, but this has taken up a lot of my time already and has added an additional amount of stress to my home-buying experience
SLS says they are sending my bills early month - I received the last bill after a late fee was charged and bill was past due and I received this july 1st due bill june 23rd - if I were on a business trip, this bill would not be seen and paid until after the due date -
My Ditech Mortgage was sold to Specialized Loan Servicing (SLS) on October To make a very long story short, weeks ago (March 27, 2018) I discovered that payments I had made to SLS had not been credited to my account.I showed proof of paymentThey still listed my account as days late on all three credit bureausEven though they were completely paid up and had proof of payment from ***
As a result my credit score has plummeted and other creditors have reduced my available credit because they incorrectly believe I am a credit risk because of my "days late" reporting from SLS They have assured me this is taken care of, but yet my credit score keeps dropping and other accounts are not seeing the correct information
I did everything I could to resolve this and it is clear that one department does not talk to the otherThe way they handled this and the disregard for my concerns is unacceptableGranted there were some representatives that were very helpful, but
To Whom It May Concern:
Attached is all the supporting information I have on the SLS account that will show the lack of proper handling of the escrow account that they set up When they did not perform the proper investigation into the property that they held a mortgage on they encumbered all of my parcels of property into an escrow account with no legal reason to do so I went to the town tax collector in September to pay my school taxes that became due on September 1, I was informed by the tax collector that I was not able to pay the taxes because they were held in escrow by SLS/*** At that time I never had any of my parcels in any escrow account under any bank for any reason I looked into this deeper and discovered that SLS/ *** were holding all of my parcels of property in escrowAnd again SLS had no legal reason to encumber of the parcel for any reason but they didThey had started a foreclosure process on one parcel and did enter that into
We received notice that we were being transferred to a different mortgage servicing company in January of 2016, which did not take place until March At that time we were informed that our house payment was going up around $a month We contacted our new servicer Specialized Loan Servicing (SLS) requesting an escrow analysis so that we could pay the negative escrow and bring our payment down to what we could afford We had to call repeatedly and finally at the end of May (1/months later) we were given the amount needed I spoke with a customer service rep and explained to him what we wanted to do and he assured me that he would take care of it and it would take some time to reflect the payment change The payment for $cleared my account on 5/31/ When I logged into my account toward the middle to end of June the payment was not reflected properly It showed extra payments to our principal instead of the escrow I called and spoke to another rep who said that th
SLS purchased my loan from another provider, but is unwilling to work with me on increasing my line of credit
I refinanced my mortgage in February 2016, completely paying it offSLS, however, proceeded to send letters to me telling me that my account is past due, showing $balanceOn 6/21/they flagged my account as more than days past due with credit bureaus, which lowered my credit score by points from
At the end of May 2016, we received a postal notice that we were not to pay our mortgage loan to the previous company but to wait for payment information from SLS By the beginning of June, we had not yet received a payment book, account information, or other information about submitting payments to SLS We received a written message about a mailing address without any invoice, billing amount or dates, or other account information or other identifying information that would allow us to make a safe and secure payment into an account with SLSTherefore, we called the number on the original postal notice from SLS We were not able to reach a person and did not have an account number to get past SLS's automated system, at that time Throughout June, we did not receive payment information from SLS On July 1, we went online to the SLS website to register and submit an electronic payment, assuming the company had by now had enough time to put us in its system We used both my social s
From day one this has been a painful experience Chase Sold our Mortgage to these ya'whoos about months ago Chase informed me that could no longer accept my payment after a certain date but that SLS would send me new payment directionsI had to call them as more then days went by When tehy finaly sent me a statment sure enough a late fee was taked on Several frustrating calls later getting all the disconects, long hold and droped calls others have complaned about I finaly talked to someone wom said she would back out the late fee and all was well Well on the next statment there is was again in unpaid late fees To date this has never been rectifiedPayments are also processed when they feel like it I have had payments clear my bank and yet a statement will come two weeks later not giving me credit for it This company is totally set up and geared to be a late fee scam machine, and they need to be investigated by the FTC
April 23, 2018CMC FUNDING INCc/o SLS PO BOX 105219ATLANTA, GA 30348-5219SPECIALIZED LOAN SERVICE LLCLucent BlvdSuite Highlands Ranch,CO 80129-2386Revdex.com Oak Place, #590Atlanta, GA 30349Revdex.com/ 3801EFlorida AveSte Denver, CO 80210Insurance
Commissioner State of GeorgiaMLKJrDr SE #176,Atlanta,
GA 30334Insurance
Commissioner State of ColoradoBroadway, Ste850Denver, CO
On February 1, *** *** *** sold my mortgage to Specialized Loan Serving LLC My loan is a HAMP loan with increasing interest rates until March 1, 2017; at which time it went from 4% to 5% I got the information from both Wells Fargo and SLS about the change in services for my loan right around February 1, I made my February payment to Wells Fargo as I had not yet received any paper work from SLS I made the last payment for the 4% interest at this time The actual date of the interest change was 2/1/2017, but the first payment at the 5% interest rate was not due until March 1, When I received my first statement from SLS they showed the February and March payments at the 5% interest rate This is incorrect The February interest rate was at 4% and the 5% rate was begun at the March payment They overcharged me $which was the interest at the 5% rate for the February payment and this amount is incorrect I do not owe them any money They have gone
I have been trying to close my escrow account with CMC mortgageI have been told by every associate I speak with that I qualify yet every time I have done what I have been told to do and check on the case the next associate tells me the information is wrong and that I should do it this wayI tried to close and faxed it in with my signatureI called on June29th to check and was told it was negative because the info when it was to be paid was falseI paid the difference and had a balance of this was approved over the phoneI sent in July's principal and interestI received a letter dated June 29th my account was negative and deniedthe check for July was cashedI received a call telling me no payment for July was madeI called and informed they took the money but would not put it towards payment until I paid escrow or reported to credit for non paymentI paid plus late fee and faxed letter after assured escrow would closeI called Monday and was laughed at by associate and
Our mortgage was sold from CMC Funding to Specialized Loan Servicing (SLS) around March We received an Escrow Shortage Notification from SLS for over $4,We made numerous calls to SLS and even mailed a certified letter to their Notices of Error and Requests for Information, pointing out their mistake and asking for it be fixedUnder our "Estimated Escrow Payments Over the Next Months" section, we noticed SLS charged us twice in County Taxes for June and twice again for September which explains the Escrow ShortageAfter many numerous calls we finally spoke to a Supervisor who stated he spoke to their Tax Department and confirmed that it was a system errorWe have not received any documentation via mail and our account has not been adjusted onlineThey advised to call them back after May 3, We have been dealing with this since early April and our next payment is due May 1stThis is very time consuming and causing health problems from the stress of having to deal with having them fix their outrageous errors
Because of circumstances I chose to not to go into Specialized Loan Servicing made me do a voluntary foreclosure on my home 1/years ago because they did want to work with me So I thought I lost my house my mother left me when she died We about or months ago they sent me a letter stating I qualified for a loan modification When I told them they made me foreclosure how could they offer that and they told me it never went through So I agreed to the loan modification I agreed on the monthly payments that were set I was told I would be in a trial period for months and if I made the payments on time it would go through On August the 19th I made a payment, which was due Sept 1st They accepted that one One Sept 23rd I made Oct 1st payment, On Oct 24th I received a letter from Western Union saying my payment was declined I called, they said the foreclosure went through and the house was sold Contact was made to the Master of Equity and I received a letter that th
This company "took' over my home loan from BOA and took years to foreclose on my houseI never signed any paperwork with this company and want them off our credit report immediatelyOne foreclosure from BOA on my credit is enough! They refuse to remove it from our report