Silver.com

I have been purchasing American silver ounce coins for awhile with silver.com I would always recommend using your card and not necessarily a check Yes you save on the credit card fee if using a check but you are more protected by using a credit card I have not had any ordering, shipping or quality issues I will continue to utilize silver.com

Fantastic organization
Everything is always as described, and my experiences with customer service were quite favorable
Website is very user friendly, and the company does a nice job trying to provide some background regarding the base commodities that are for sale
highly recommended to all - always a pleasant shopping experience

I have now purchased from silver.com 3 times and have no problems anytime.
There website is easy to use along with the clarity of the product and price.
Delivery was within 2 to 3 days without any damage to product. I myself have found
there prices are competitive and will keep purchasing with them as long as there are no issues.

I've already placed 10 orders with silver.com. There pricing is usually better than their competitors online. Credit card is the way to go. Yes there is the extra fee, but your orders ship fast, and you have some fall back if your order is lost during shipping, which has never happened to me. They will continue to get my business.
Just waiting for Silver to get back in the $40 range.

For the first time ever I've been ordering coins and bars on-line instead of visiting local coin shops. Naturally, I was a little apprehensive at first.... after all, these bullion firms require almost immediate payment and yet the product has to come later... so delays are always a worrisome thing. And trust and reputation are everything.

Of the 5 firms I've now worked with so far, Silver.com has been my favorite for the four following reasons:

1) Without asking for expedited service (or without them promising anything) they still provided (by far) the fastest delivery compared to all the other firms. Delivery was less than a week after payment was received when the others averaged between two or three weeks. Wow.

2.) The package itself was impressive, i.e., double boxed using high strength materials, every seam taped neatly, and basically every aspect of the package inside and out flawless, like a perfectly wrapped Christmas present. To some this would be a small thing... but to me it was a preview of the company's high standards. If a company doesn't scrimp on the small things... then the big things are likely to be fine too, imo.

3.) Customer Service. There was a small issue that needed resolution (an even exchange... but a return nevertheless) and while I held my breath wondering whether they'd authorize it, to them it was a no-brainer. They communicated what needed to be done (pics verifying tiny scratches on a "new" and sealed product) after which they immediately sent a postage paid shipping label and off I went to UPS. What might have been a cause for turmoil was an effortless experience. They never made me feel like I was being unreasonable.... when admittedly I was being a little picky.

4.) Despite a less than inspiring name (i'm not a fan of 'Dot-Com' in company names) the combined friendliness and professionalism at Silver.com was top notch by any measure. Put another way, the good people at Silver.com not only communicated well, they were engaged, and I felt they actually cared about exceeding my expectations. Not only that, but when people consistently do what they tell you they will do, it builds trust. And Trust is so very critical when throwing a lot of money around these days.

I am brand new to buying metals and decided to start with a small purchase from silver.com. my order was shipped the same day and received 2 days later. They sent the tracking information right away. This was a great experience and the product was great as well. I will definitely do business here again. Thank you.

I ordered silver eagles online. I paid with a credit card. At check out I noticed the price of each coin had gone up by about .80. When I inquired as to why I was paying more, I was told it was because I used a credit card. I had checked the payment options page prior to ordering. No where on the page does it say you pay a higher price using a credit card. I cancelled my order. I thought that was a bit deceptive.