Sheedy Michael T

Revdex.com: The representative I spoke with from BMO Harris Bank was extremely nice and very giving of his time relating to this matter. Thank you very much, again.
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
Heath [redacted]

Initial Business Response /* (1000, 5, 2015/09/08) */
We are in receipt of the complaint for the above referenced customer and welcome the opportunity to respond to the customer's inquiry. A letter was sent to the customer on 9/8/15 addressing her concerns. In the interest of protecting our...

customer's confidentiality, we are not posting the contents of the letter in this forum. Please let us know if we can assist further regarding this matter. Thank you for taking the time to bring this matter to our attention.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
Gary [redacted]

We are in receipt of the complaint for the above referenced customer. We welcome the opportunity to respond to the customer’s inquiry. A BMO Harris Bank representative spoke with Ms. [redacted] on March 9, 2017 and addressed her concerns.  In the interest of protecting our customer’s...

confidentiality, we are not posting the contents of the conversation in this forum.  Please let us know if we can assist further regarding this matter.  Thank you for taking the time to bring this matter to our attention.

We are in receipt of the complaint for the above referenced customer and welcome the opportunity to respond to the customer’s inquiry. The Bank communicated with Mr.  [redacted] via the phone addressing his concerns. In the interest of protecting our customer’s confidentiality, we are not...

posting the contents of the phone conversation in this forum.  Please let us know if we can assist further regarding this matter.  Thank you for taking the time to bring this matter to our attention.

We are in receipt of the complaint for the above referenced customer. We welcome the opportunity to respond to the customer’s inquiry. A letter was sent to Mr. [redacted] on 12/5/16, addressing his concerns. In the interest of protecting our customer’s confidentiality, we are not posting the contents of...

the letter in this forum.  Please let us know if we can assist further regarding this matter.  Thank you for taking the time to bring this matter to our attention.

We are in receipt of the complaint for the above referenced customer. We welcome the opportunity to respond to the customer’s inquiry. A letter was sent to [redacted] on 11/17/15, addressing her concerns. In the interest of protecting our customer’s confidentiality, we are not posting the contents...

of the letter in this forum.  Please let us know if we can assist further regarding this matter.  Thank you for taking the time to bring this matter to our attention.

We are in receipt of the customer’s rejection to the Bank’s response to the complaint for the above referenced customer.  The Bank’s position remains in accordance with our prior responses.  The Bank has communicated with the customer directly and has closed this matter. In the interest of protecting our customer’s confidentiality, we are not posting the details of the response in this forum.  Please let ** know if we can assist further regarding this matter.  Thank you for taking the time to bring this matter to our attention.

We are in receipt of the complaint and welcome the opportunity to provide more information. We have communicated directly with the customer to address their concerns. In the interest of protecting our customer's privacy, we are not posting the contents of the resolution in this forum. Please let...

us know if we can assist further regarding this matter. Thank you for taking the time to bring this to our attention.

We are in receipt of the complaint for the above referenced customer. We welcome the opportunity to respond to the customer’s inquiry. A Bank Representative had conversation with Mr. [redacted] via phone on 02/07/2018 addressing his concerns. In the interest of protecting our...

customer’s confidentiality, we are not sharing the contents of the conversation in this forum.  Please let us know if we can assist further regarding this matter.  Thank you for taking the time to bring this matter to our attention.

We are in receipt of the complaint for the above referenced customer. We welcome the opportunity to respond to the customer’s inquiry. A letter was sent to Ms. [redacted] on 03/07/2018 addressing her concerns. In the interest of protecting our customer’s confidentiality, we are not posting the...

contents of the letter in this forum.  Please let us know if we can assist further regarding this matter.  Thank you for taking the time to bring this matter to our attention.

Complaint: 11104030
I am rejecting this response because:BMO is not addressing the issue.  During the time this was taking place, my wife and I had a lot going on.  My wife's grandparents were in and out of the hospital and my mom was just diagnosed with cancer and began chemo treatments.  Our time was focused on our family.  I think BMO should be more sympathetic to their customers and try to understand the facts and circumstances of why the complaint was filed so late.  Instead they are only sticking to the company line of x number of days.  It is truly disappointing.  Like I stated previously, ** Bank worked tirelessly with me when fraudulent transactions were made.  Even though it didn't fit their x number of days policy, they went above and beyond to replace the missing money and BMO should do the same.I have gone over all of the transactions and have done my due diligence to figure out the fraud.  I think BMO should reimburse our HSA $2,000 was fraudulent transactions.  
Sincerely,
Tim [redacted]

We are in receipt of the complaint for the above referenced customer. We welcome the opportunity to respond to the customer’s inquiry. A letter was sent to Mr. [redacted] on 4/7/17, addressing his concerns. In the interest of protecting our customer’s confidentiality, we are not posting the contents...

of the letter in this forum.  Please let us know if we can assist further regarding this matter.  Thank you for taking the time to bring this matter to our attention.

Initial Business Response /* (1000, 5, 2015/09/22) */
We are in receipt of the complaint for the above referenced customer and welcome the opportunity to respond to the customer's inquiry. A letter was sent to Mr. [redacted] on September 22, 2015 addressing his concerns. In the interest of protecting...

our customer's confidentiality, we are not posting the contents of the letter in this forum. Please let us know if we can assist further regarding this matter. Thank you for taking the time to bring this matter to our attention.

A bank executive spoke with Heath [redacted] on October 30, 2017.  We apologized for the perceived miscommunication from the banker in question and spoke in detail about the circumstances pertinent to the Mr. [redacted]'s concerns. It was confirmed at that time that Mr. [redacted] was satisfied with the discussion and had no expectation of additional communication from the Bank regarding the matter. BMO Harris Bank considers the matter closed.

We are in receipt of the complaint for the above referenced customer. We welcome the opportunity to respond to the customer’s inquiry. A letter was sent to Ms. [redacted] on 9/29/16, addressing her concerns. In the interest of protecting our customer’s confidentiality, we are not posting the...

contents of the letter in this forum.  Please let us know if we can assist further regarding this matter.  Thank you for taking the time to bring this matter to our attention.

We are in receipt of the complaint for the above referenced customer and welcome the opportunity to respond to the customer’s inquiry. The Bank has communicated with the customer through regular mail addressing their concerns. Please allow sufficient time for the letter to be received.  In...

the interest of protecting our customer’s confidentiality, we are not posting the contents of the response in this forum.  Please let ** know if we can assist further regarding this matter.  Thank you for taking the time to bring this matter to our attention.

Revdex.com:I have reviewed the response made by the business in reference to complaint ID 11151800, and find that this resolution is...

satisfactory to me. BMO HAS STATED THEY WILL BE REMOVING THE ADVERSE CREDIT RATING OFF OF MY CREDIT REPORT AND WE ARE WORKING TOGETHER TO RESOLVE THE LOAN ISSUE. I AM STILL WAITING TO SEE IF IT COMES OFF OF MY CREDIT REPORT IN THE 7 DAYS THEY PROMISED. IF IT DOES, I WILL BE TOTALLY SATISFIED.Sincerely, Gail [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
Chris [redacted] The manager called me and stated they are going to give me a full refund minus $25 that was refunded previously.  I have on a recorded line that it should be refunded to my credit card soon.

We are in receipt of the complaint for the above referenced customer. We welcome the opportunity to respond to the customer’s inquiry. We have attempted to reach Ms. [redacted] in order to personally address her concerns.  Our last message left with Ms. [redacted] included a direct number for one of...

our market managers. Please let us know if we can assist further regarding this matter.  Thank you for taking the time to bring this matter to our attention.