we had installed a solar from SEMPER and it was awesome..installation was great and employees are fantastic.great materials and working great so farSTAR for Michael and company.Thank you guys
It is crucial as a Realtor, to seek out contractors whom possess the integrity and professionalism to perform at a high level of service for my clients Additionally, the basis for choosing the right contractor weighs heavily upon the initial interaction and history of the companyI look for a company that will provide the most cost-effective and timely completion of a projectI also institute these principles when looking for contractors whom will service me on a personal level I can sincerely say that service from Semper Solaris, from the initial point of contact with my sales person, Roland Obana and the project manager, Mark Kravchak, was superbTheir customer service was outstanding and the quality of work very professionalPrior to making my decision to contract with Semper Solaris, I met with four other solar companiesAll of these encounters were exhausting and, frankly in some cases, a dishonest experienceSemper Solaris was upfront on all costs from the beginningThey constantly updated me so I would be apprised all of the details and what to expect during the processI would recommend them to anyone whom is considering solarI believe they deserve more than a 5-star rating!
Semper Solaris did an outstanding job with my solar installationI highly recommend them as star service and quality The quality and pricing was excellentI had they system up and running in under days
I had a FANTASTIC experience from start to finish with Semper SolarisThey were able to provide me with a great product and price in the allotted time frame I requiredAfter thorough research and quotes from other big industry companies I made my decision to choose Semper Solaris as my solar InstallerI wanted a company that could offer a great product, handle all the work in house (no subcontracting) and had experience in roofing if there was any repairs needed to be done I had already done extensive research on products, warranties and prices however my sales rep Genevieve Johnson really helped in sealing the deal with Semper SolarisHer extensive knowledge of the programs and products not only from her company but others as well made me put faith in the Semper Solaris brand as being top solar provider One of the main concerns I had with my installation was the timeframeI was trying to meet the SDGE cutoff date so the time frame for Design Plans, installation and PTO was very short however from the very beginning, my account manager John Renteria was phenomenal the customer service throughout the process was exceptionalI had my systems up and running in around weeksThe installers, went beyond their job description to help me with understanding the product/system, and painting the components to match the side of my home (they managed to match my custom paint) I'm really pleased with their service and products and would recommend this company to ANYONE looking for a great solar company!
We had Mark I [redacted] come out and give us a quote for our condo He was Very Punctual, Informative, and Knowledgeable about the product and service as well as tax laws/benefits on the product He took his time and answered any all questions we had Sadly, we found out we were not eligible to purchase solar since we live in a condo and "don't own our roof"! Mark was very polite and even though we were not able to do business with Semper Solaris this time, we will definitely be calling them back when we purchase our new home
Wow, I am impressed with my representative consultant Rhami with Semper SolarisI've interviewed many companies for the solar on my property in Fallbrook CAHe is honest, takes time to explain and responds to questions I've had about other Solar companies in a sincere way, never putting other companies downHe just mentioned the American made panels, high end capacity, high energy output with Sun Power and I was soldAlso, he was the only rep who suggested a different and better position for panelsI'm thrilled and the system will be installed soonJust saying how pleased I am so far with great customer service!
I searched about companies before going with Sempra SolarisAll seemed like good companies but they just stood out with the knowledge and expertiseI couldn't be happierEveryone from the sales person to the installers were easy to work with and very professionalTheir pricing is as good if not better than competitors but with a great product as wellThey truly go above and beyondBeing veteran owned with over half their work force being veterans is always nice to see
I chose Semper Solaris because my Son-in-law did research on solar companies; & he recommended them (if my son-in-law recommends someone, I know they are good or are a good value) In addition, they are veteran owned (Im retired Matine Corps); & they offered a $coupon (downloadable from their site) to military My first contact with anyone from Semper Solaris was GenevieveShe was very informative and knew the product she was offeringShe answered all our questions in a thorough manner Next was the project manager (John Renteria); who kept us inform or the process and where everything was in that process And finally, what an AWESOME job the install team of Garrett, Chris Y, & Miguel did in installing the panels, wiring, & all the conduitTo the breaker boxThey arrived when they said they would, & installed the material in a quick & efficient mannerThey answered all my questions (even though I’m sure they heard them a thousand times), & showed me how the system worked Once the system was installed & approved by the inspector; Semper Solaris took care of everything that needed to be sent to SDG&E and John always kept us informed on where the process was & if there was anything we needed to do Everyone we made contact with from Semper Solaris was very professional, friendly, & knowledgeable about their product We are DEFINITELY looking forward to saving money, & not being tied to the high cost of electricity from SDG&E Thank you Semper Solaris for an AWESOME experience, & say, “it was a PLEASURE doing business with you!!!!” I would HIGHLY RECOMMEND Semper Solaris for all your solar needs
Semper Solaris did a great job on my solar system It wasn't entirely without challenges, because my house had an addition that split my panel into 2, basically, but they figured out how to do it, and plowed through it successfully Best of all, they met the net metering date, which was quite an accomplishment Everyone on the team seemed happy to be there, and were competentLaura, Anthony and others did a great job
The crew at Semper Solaris where amazingThe first initial meeting with Genevieve was where we got all the info on how the install would go and it went just as plannedThe office staff Veronica and Vinney where also very informative on what was going on and where we would be week by weekOur system was installed in weeks from meeting with GenevieveOur project manager Mark and his crew where awesome and very clean on the installI would definitely recommend this team for your solar needs
I’ve been a business person my whole life, working with a variety of businesses both professionally and at home through many renovations and improvements Of all the businesses I’ve worked with over the years, very few of them were what I would consider truly a star businessSemper Solaris, on the other hand, is that rare gem I believe that a company’s employees are who make a business, and this is where Semper Solaris shines Every single employee I dealt with from my salesperson, Genevieve J [redacted] , to my project manager, Anthony Z [redacted] and even the people who came out to install a very large solar system on my brand new roof, were personable, sweet, caring, and made sure I was satisfied with the location of every piece of conduit and wireEvery single employee from this company who worked on my project was this way They were so efficient, that I was given the okay to turn the system on in under hours of it being installed! Both my project manager, Anthony Z [redacted] and Mark K [redacted] from the office sent me emails telling me I could turn on my solar the following day Anthony even called my house and left a message, and Mark sent me video instructions as wellEven after all the work was completed, I called Genevieve J [redacted] , my salesperson with a few questions and she was prompt in getting back to me and is the sweetest most helpful salesperson I’ve ever had the pleasure to work with No one left me hanging at anytime If I could give them stars, I would I would recommend this company to my family and friends as a trustworthy, reliable and professional businessI’ve already recommended them to my own parents and they are now in the process of getting solar through Semper Solaris as well
Semper Solaris installed an panel system on my home in Wildomar One day to complete the installation Rep Laura Vargas was very thorough and made sure everything went well Also, install team led by Shane were all very professional and courteous Overall, a very positive experience
Both Mrand Mrs“Customer” personally initialed a stipulation on the contract that “Shade must be removed by customer (Trees)” in bold writing As there were a good amount of complicated trees and brush in the area where they wanted the array we did our best to identify what needed to be removed and the customers contracted a company to do so The customer contacted us in early fall to mention lower than expected yearly production We sent a tech that identified that there was still a good deal of shade hitting the array She felt that this was our fault and we agreed to remove some trees shading the array at a cost of several thousand dollars which we paid Peak daily rate of production immediately jumped nearly 50% There was still a bit more shade and we had contracted to have it removed Sunpower has assured us that removing the shade would solve the problem The Customer feels that we must also add panels Even though we had agreed to add panels, if needed, after removing the shade at our expense, she filed this complaint We have agreed to her request to remove the shade AND add panels We have kept in close contact with her every step of the way, have gone way above what would be required to address the issue, and spent thousands of dollars Customer Service is our top priority
Great job Semper Solaris! Rhami was very informative and friendly during our initial consultation We interviewed multiple solar companies and his offer was the best overall value He was quite responsive and on top of it during the process The installation went off sooner than expected and we are very happy with the end result The Panasonic solar system looks great and is performing slightly above what was promised Excellent overall experience Call Rhami and ask to work with him directly!
Semper Solaris is Top Notch! From the project coordinator, Michael C [redacted] , to the installersMichael answered all of our questions and walked us through the process step by step The installers were awesome; all of them had GREAT attitudes, answered all questions, and went above and beyond our expectations For example, they painted the conduit to match the house (I see many instillations that leave it silver and it looks horrible), they sealed up any cracks I had on my roof joints (they didn’t have to) and replaced several broken tiles at no extra cost That is what I call first class service! I highly recommend these guys if you are looking at installing Solar I am already saving money on my electric and once it is paid off, no electric bill! Oh yeah, I am active duty, they gave a discount for this as well
It's another glorious San Diego day, so I should be delighted with my wise decision to invest in solar Unfortunately, that $17,array of panels on my roof is a sad testament to poor quality and pathetic customer service I wrote a glowing review of Semper Solaris when we had our panels installed in but our experience since then has been extremely disappointingWe've had our system for just under three years, and it's now crashed six times After five service calls Semper Solaris determined the problem was with the inverter, so they installed a different model One month later, our system is down again and Semper Solaris admits they don't know how to fix the problemSemper Solaris has now informed us that we need to deal with the manufacturer in order to resolve the problem WHAT??? Semper Solaris sold this system and THEY should make it right Additionally, Semper Solaris has now charged us $for installation of the replacement inverter When the inverter was installed over a month ago there was no mention of any charge to us It is such a "coincidence" this bill was sent the day after our review was posted on Yelp Hmmm We've tried to contact Semper Solaris to resolve this issue, but our calls have not been returned Semper Solaris proudly advertises itself as a "Local and Veteran Owned Solar Company", but if you're looking for honesty and integrity, you won't find it with them
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.The initial contract stated that trees needed to be removed, but there was an addendum with specific trees markedAll those trees were removed and the current sun exposure is 93-95%The guaranteed power output was based on 95% sun and we are very nearly there, but output numbers are still 25-30% below guaranteed levelsI have agreed to allow Semper Solaris to remove more trees (outside the original parameters), but there is no way that increasing sun exposure by 2% will increase output 25-30%Sunpower itself has verified they cannot get their models to generate the guaranteed amount of power with the size of system we have, even at 95% sunTheir highest modeled output at 95% sun is still over kwh/year too low I do appreciate Semper Solaris continuing to work towards a satisfactory solution, but have been dissatisfied with how long it has taken (12+ months) and wish for the final solution to be expeditedThe final solution will have to include adding panels, and please note, the company never offered to add panels until after the Revdex.com complaint was filedI do hope we can reach resolution before the end of Regards, [redacted] ***
I know more about solar usage from Raedene S***"s presentation She was very helpful in answering all my questions and showing me all the alternatives with purchasing and leasing the solar system She should receive seven stars
we had installed a solar from SEMPER and it was awesome..installation was great and employees are fantastic.great materials and working great so farSTAR for Michael and company.Thank you guys
Couldn't have been a more positive experienceAttentive, timely, friendly, professionalAMAZING
Semper solaris is a professional and knowledgeable starting from sales,project managers,coordinators,and also installers
It is crucial as a Realtor, to seek out contractors whom possess the integrity and professionalism to perform at a high level of service for my clients Additionally, the basis for choosing the right contractor weighs heavily upon the initial interaction and history of the companyI look for a company that will provide the most cost-effective and timely completion of a projectI also institute these principles when looking for contractors whom will service me on a personal level I can sincerely say that service from Semper Solaris, from the initial point of contact with my sales person, Roland Obana and the project manager, Mark Kravchak, was superbTheir customer service was outstanding and the quality of work very professionalPrior to making my decision to contract with Semper Solaris, I met with four other solar companiesAll of these encounters were exhausting and, frankly in some cases, a dishonest experienceSemper Solaris was upfront on all costs from the beginningThey constantly updated me so I would be apprised all of the details and what to expect during the processI would recommend them to anyone whom is considering solarI believe they deserve more than a 5-star rating!
Semper Solaris did an outstanding job with my solar installationI highly recommend them as star service and quality The quality and pricing was excellentI had they system up and running in under days
I had a FANTASTIC experience from start to finish with Semper SolarisThey were able to provide me with a great product and price in the allotted time frame I requiredAfter thorough research and quotes from other big industry companies I made my decision to choose Semper Solaris as my solar InstallerI wanted a company that could offer a great product, handle all the work in house (no subcontracting) and had experience in roofing if there was any repairs needed to be done I had already done extensive research on products, warranties and prices however my sales rep Genevieve Johnson really helped in sealing the deal with Semper SolarisHer extensive knowledge of the programs and products not only from her company but others as well made me put faith in the Semper Solaris brand as being top solar provider One of the main concerns I had with my installation was the timeframeI was trying to meet the SDGE cutoff date so the time frame for Design Plans, installation and PTO was very short however from the very beginning, my account manager John Renteria was phenomenal the customer service throughout the process was exceptionalI had my systems up and running in around weeksThe installers, went beyond their job description to help me with understanding the product/system, and painting the components to match the side of my home (they managed to match my custom paint) I'm really pleased with their service and products and would recommend this company to ANYONE looking for a great solar company!
We had Mark I [redacted] come out and give us a quote for our condo He was Very Punctual, Informative, and Knowledgeable about the product and service as well as tax laws/benefits on the product He took his time and answered any all questions we had Sadly, we found out we were not eligible to purchase solar since we live in a condo and "don't own our roof"! Mark was very polite and even though we were not able to do business with Semper Solaris this time, we will definitely be calling them back when we purchase our new home
Wow, I am impressed with my representative consultant Rhami with Semper SolarisI've interviewed many companies for the solar on my property in Fallbrook CAHe is honest, takes time to explain and responds to questions I've had about other Solar companies in a sincere way, never putting other companies downHe just mentioned the American made panels, high end capacity, high energy output with Sun Power and I was soldAlso, he was the only rep who suggested a different and better position for panelsI'm thrilled and the system will be installed soonJust saying how pleased I am so far with great customer service!
I searched about companies before going with Sempra SolarisAll seemed like good companies but they just stood out with the knowledge and expertiseI couldn't be happierEveryone from the sales person to the installers were easy to work with and very professionalTheir pricing is as good if not better than competitors but with a great product as wellThey truly go above and beyondBeing veteran owned with over half their work force being veterans is always nice to see
I chose Semper Solaris because my Son-in-law did research on solar companies; & he recommended them (if my son-in-law recommends someone, I know they are good or are a good value) In addition, they are veteran owned (Im retired Matine Corps); & they offered a $coupon (downloadable from their site) to military My first contact with anyone from Semper Solaris was GenevieveShe was very informative and knew the product she was offeringShe answered all our questions in a thorough manner Next was the project manager (John Renteria); who kept us inform or the process and where everything was in that process And finally, what an AWESOME job the install team of Garrett, Chris Y, & Miguel did in installing the panels, wiring, & all the conduitTo the breaker boxThey arrived when they said they would, & installed the material in a quick & efficient mannerThey answered all my questions (even though I’m sure they heard them a thousand times), & showed me how the system worked Once the system was installed & approved by the inspector; Semper Solaris took care of everything that needed to be sent to SDG&E and John always kept us informed on where the process was & if there was anything we needed to do Everyone we made contact with from Semper Solaris was very professional, friendly, & knowledgeable about their product We are DEFINITELY looking forward to saving money, & not being tied to the high cost of electricity from SDG&E Thank you Semper Solaris for an AWESOME experience, & say, “it was a PLEASURE doing business with you!!!!” I would HIGHLY RECOMMEND Semper Solaris for all your solar needs
Semper Solaris did a great job on my solar system It wasn't entirely without challenges, because my house had an addition that split my panel into 2, basically, but they figured out how to do it, and plowed through it successfully Best of all, they met the net metering date, which was quite an accomplishment Everyone on the team seemed happy to be there, and were competentLaura, Anthony and others did a great job
The crew at Semper Solaris where amazingThe first initial meeting with Genevieve was where we got all the info on how the install would go and it went just as plannedThe office staff Veronica and Vinney where also very informative on what was going on and where we would be week by weekOur system was installed in weeks from meeting with GenevieveOur project manager Mark and his crew where awesome and very clean on the installI would definitely recommend this team for your solar needs
I’ve been a business person my whole life, working with a variety of businesses both professionally and at home through many renovations and improvements Of all the businesses I’ve worked with over the years, very few of them were what I would consider truly a star businessSemper Solaris, on the other hand, is that rare gem I believe that a company’s employees are who make a business, and this is where Semper Solaris shines Every single employee I dealt with from my salesperson, Genevieve J [redacted] , to my project manager, Anthony Z [redacted] and even the people who came out to install a very large solar system on my brand new roof, were personable, sweet, caring, and made sure I was satisfied with the location of every piece of conduit and wireEvery single employee from this company who worked on my project was this way They were so efficient, that I was given the okay to turn the system on in under hours of it being installed! Both my project manager, Anthony Z [redacted] and Mark K [redacted] from the office sent me emails telling me I could turn on my solar the following day Anthony even called my house and left a message, and Mark sent me video instructions as wellEven after all the work was completed, I called Genevieve J [redacted] , my salesperson with a few questions and she was prompt in getting back to me and is the sweetest most helpful salesperson I’ve ever had the pleasure to work with No one left me hanging at anytime If I could give them stars, I would I would recommend this company to my family and friends as a trustworthy, reliable and professional businessI’ve already recommended them to my own parents and they are now in the process of getting solar through Semper Solaris as well
Semper Solaris installed an panel system on my home in Wildomar One day to complete the installation Rep Laura Vargas was very thorough and made sure everything went well Also, install team led by Shane were all very professional and courteous Overall, a very positive experience
Both Mrand Mrs“Customer” personally initialed a stipulation on the contract that “Shade must be removed by customer (Trees)” in bold writing As there were a good amount of complicated trees and brush in the area where they wanted the array we did our best to identify what needed to be removed and the customers contracted a company to do so The customer contacted us in early fall to mention lower than expected yearly production We sent a tech that identified that there was still a good deal of shade hitting the array She felt that this was our fault and we agreed to remove some trees shading the array at a cost of several thousand dollars which we paid Peak daily rate of production immediately jumped nearly 50% There was still a bit more shade and we had contracted to have it removed Sunpower has assured us that removing the shade would solve the problem The Customer feels that we must also add panels Even though we had agreed to add panels, if needed, after removing the shade at our expense, she filed this complaint We have agreed to her request to remove the shade AND add panels We have kept in close contact with her every step of the way, have gone way above what would be required to address the issue, and spent thousands of dollars Customer Service is our top priority
Great job Semper Solaris! Rhami was very informative and friendly during our initial consultation We interviewed multiple solar companies and his offer was the best overall value He was quite responsive and on top of it during the process The installation went off sooner than expected and we are very happy with the end result The Panasonic solar system looks great and is performing slightly above what was promised Excellent overall experience Call Rhami and ask to work with him directly!
Semper Solaris is Top Notch! From the project coordinator, Michael C [redacted] , to the installersMichael answered all of our questions and walked us through the process step by step The installers were awesome; all of them had GREAT attitudes, answered all questions, and went above and beyond our expectations For example, they painted the conduit to match the house (I see many instillations that leave it silver and it looks horrible), they sealed up any cracks I had on my roof joints (they didn’t have to) and replaced several broken tiles at no extra cost That is what I call first class service! I highly recommend these guys if you are looking at installing Solar I am already saving money on my electric and once it is paid off, no electric bill! Oh yeah, I am active duty, they gave a discount for this as well
It's another glorious San Diego day, so I should be delighted with my wise decision to invest in solar Unfortunately, that $17,array of panels on my roof is a sad testament to poor quality and pathetic customer service I wrote a glowing review of Semper Solaris when we had our panels installed in but our experience since then has been extremely disappointingWe've had our system for just under three years, and it's now crashed six times After five service calls Semper Solaris determined the problem was with the inverter, so they installed a different model One month later, our system is down again and Semper Solaris admits they don't know how to fix the problemSemper Solaris has now informed us that we need to deal with the manufacturer in order to resolve the problem WHAT??? Semper Solaris sold this system and THEY should make it right Additionally, Semper Solaris has now charged us $for installation of the replacement inverter When the inverter was installed over a month ago there was no mention of any charge to us It is such a "coincidence" this bill was sent the day after our review was posted on Yelp Hmmm We've tried to contact Semper Solaris to resolve this issue, but our calls have not been returned Semper Solaris proudly advertises itself as a "Local and Veteran Owned Solar Company", but if you're looking for honesty and integrity, you won't find it with them
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.The initial contract stated that trees needed to be removed, but there was an addendum with specific trees markedAll those trees were removed and the current sun exposure is 93-95%The guaranteed power output was based on 95% sun and we are very nearly there, but output numbers are still 25-30% below guaranteed levelsI have agreed to allow Semper Solaris to remove more trees (outside the original parameters), but there is no way that increasing sun exposure by 2% will increase output 25-30%Sunpower itself has verified they cannot get their models to generate the guaranteed amount of power with the size of system we have, even at 95% sunTheir highest modeled output at 95% sun is still over kwh/year too low I do appreciate Semper Solaris continuing to work towards a satisfactory solution, but have been dissatisfied with how long it has taken (12+ months) and wish for the final solution to be expeditedThe final solution will have to include adding panels, and please note, the company never offered to add panels until after the Revdex.com complaint was filedI do hope we can reach resolution before the end of Regards, [redacted] ***
I know more about solar usage from Raedene S***"s presentation She was very helpful in answering all my questions and showing me all the alternatives with purchasing and leasing the solar system She should receive seven stars