Schumacher Homes of South Carolina Inc Reviews (41)
Schumacher Homes of South Carolina Inc Rating
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I received quotes from ac companies with A or better Revdex.com ratings and angie's list ratings to replace my aging unitThey were not the cheapest of the but their price was quite a bit less than the most expensive quote I got for the same ac unitThey were able to work around my work schedule and do the replacement on the day I requestedThe workers took great care in making sure to keep their work area clean and put down drop cloths to protect my wood floorsI went with the seer lenox and am impressed with how well it cools and relatively low noise levelI will recommend magic touch to anyone in need of replacing their ac unit
Straight A++’s for magic touch mechanicalWe considered five A+ companies from the Revdex.com list of heating and air conditioning businesses, each responded promptly and each were professionalOur requirements were one of top rated brands, year warranty, with mid to high efficiency scoresMagic touch mechanical was the only one of the five that gave us a bid for each of the brands we wanted to considerThey were also the only one of the five to thoroughly inspect the equipment in the attic as well as the air ducks and insulation in our walls and atticWe were also surprised to see they were the only one to complete a load J calculation which from all of our reading is a must for this type of bid to be accurate for a homeAt first we thought the price they bid was higher then all except for one but after more review we noticed they were also including much more then the othersWhen we asked them how much it would be without the other things not included from the other businesses it was actually the lowest price of all of themWe decided to do the other things as well because as they explained, they were really necessary to complete the job properlyWe are very happy with the service and the resultsI advise everyone going through this for the first time to carefully compare what you are getting for your money because they really are all very differentWe feel we got a good deal and good product
I have family staying with us for the holidays and our heater stopped working in the middle of the nightI called several other places and got answering machinesMy neighbor gave me Magic's # and told me he will not use anybody elseWhen I heard an automated message telling me to press for service I thought here we go again, but after pressing the option the operator "Candace" picked up right awayShe was not with a message service but actually in the office and assured me they were indeed openShe was very professional and told me she could have someone here by noonThe man "Steve?" arrived at 11am and was also very professionalHe discovered the heater fuse had gone bad and had the right size one with him, he replaced both of them to be safe and recommended I also have him install a surge protector to be safe (who knew they made surge protectors for heaters?) That made sense to me considering I use them on all my electronics that would cost a lot less then a new heater unit to replaceHe worked quickly and we have heat again! Would I call them again? Let's put it this way, Magic's # is now in my phone
they came out to do maintenance on my gas fire place and during the process they broke my Igniter said because it was 27yrs old he said they break easy only thing is my house is 15yrs old, they had the part but wanted to charge me $dollars and pulse $maintenance fee pulse tax I said I cant do it at this time the problem is when I open it up to see if I could get the part I found out he never even finished clean it I understand they couldn't do some of the testing on the gas line but they should have finished cleaning it out I paid for the maintenance and they did not finish the job I have contacted them with no response they should have tried to make this right
sincerely
*** daly
Nice people and great customer service which is rare these daysWe are especially grateful to Michael the salesman who was so much more helpful than salesmen we spoke with from other companiesAlso a huge thank you to Timan and Jeffrey the installers who did a great job! If you are looking for a great company to buy a new air conditioner from, you’ll be very happy with magic touch Mechanical
What a great company! I'm not a big review writer but every once in a while you still run into a business that goes above and beyond to provide great service and this is one of themStrongly recommend!
Tech was professional and treated me with respectHe listened to me which means a lot to meGreat customerservice
I had to replace a noisy, inefficient, window AC unit with a split AC system what a difference!! no more sneezing, super quiet, and super cool!! the staff was prompt and professional Couldn't recommend them more
They were on time and honest
After seeing what's known as a mini split ac unit in some friends home, we knew it was perfect for our home office which never gets as cool or warm as our other roomsThey told us to call Magic Touch Air Conditioning and we did the next dayI'll start by saying that Samantha that does the scheduling is an angelWe both have very difficult schedules and work long hospital shifts so our downtime is precious and not frequent enoughSamantha worked with us to make sure we got the appointment time that worked best for everyoneOur first appointment was with Tye S*** and he knew exactly what we wanted and how to get it doneHe was in fact quite Sharp LOLWe knew what to expect for a price because our friend had the same thing done in their homeThey had met with a number of other companies and found Magic's price was better then the others so we just went for itIt was worth it even if he had asked us for more, which he did notTye was able to get us on their schedule the next day which was amazingLike I've been telling everyone, this was the best transaction I've ever had with a home contractorRick and Ricky showed up ready to work the next morning and already had the mini split and other things we orderedThey were mini split artists because it looks sooo niceIt sounds weird to say this but I'm not kidding that it actually looks so nice in the roomWe joke that we have moved into the space ageNow what everyone really cares about: It works great! We love it!
The Technician William was on time and very professionalOther company’s quoted much higher price and tried to sell me things I didn’t needMagic Touch Mechanical fixed the problem at an affordable price and I am very satisfied
They repaired my year old mother's AC unit on a degree dayThe quick arrival was both impressive and appreciated by both my mother and myselfIt's nice to know there are trustworthy AC companies like this still out there when you really need them mostI will tell all my friends to use magic touch air conditioning and heating
Everything went great! Communication was excellent and they called me when they were on their way as I requested so I didn’t have to miss workThe technician was prompt, polite, and very informativeThe price was very good (I called around and checked)I will definitely use them again**
Love this company We have been using them for years Bought our AC unit from them almost years ago and have had outstanding service from the ladies inside to the guys who come out to service our ac unit I've referred them to many of my friends and business associates Can't say enough good things about them Debi Roeckelein
This is a dishonest company who sold me on a fireplace valve to lower my gas costs When I found out from other vendors there is no such thing this company denied telling me this Not only the workman who sold me but their supervisor said the same thing when I called the office They then claimed my order was a customer order which was total BS I cancelled the order before delivery and they kept $ The workman also left a 7" gash in my glass dining table from his metal sales receipt folder When they breached the contract by selling under pretenses I couldn't do anything since they hadn't put their claims in writing - most dishonest people know better
He was on time and wasted no time finding out why our year old Carrier unit stopped blowing cold air this morningThe problem turned out to be a bad capacitator but he made sure to thoroughly check the rest of things so we wouldn't have any future problemsI will use them again
I originally had this company to my home to do an energy audit through an *** program Part of the audit had them check the functioning of my AC units and they found that one was having issues I set an appointment to have them come out to do a "tune up" and troubelshoot any problems A tech came out and found that I was low in freon (R-22) on one of the units He told me I could have him refill the freon and that it might take up to lbs and the cost would be $ The other option he gave was to pump the unit down, find and repair the leak, and recharge it at a cost of $ He said that the freon leak was apparently very slow and so that pumping it up would not end up in it leaking right out So I chose the pumping up with freon However, I hoped it would take less than the 4lbs that he estimated and that my charge would be less My wife was working from home that day and paid his bill and it was not until I got home that I read the receipt and found that it did not say
It's a rare occasion that I write a review online, in fact I think this is the second time I've done it in my lifetime, but I wanted the Revdex.com to know what a wonderful company this isTo say that they deserve their high ratings is an understatement
I purchased a new air conditioner / furnace combo from them in July and within a month it stopped working (I have since learned it was a manufacturer problem not from any of Magic's work) and it was a serious problemThey worked for hours basically rebuilding the air conditioner unit (it had a bad coil unit)Everything worked fine until again last month when it stopped working againGuess what, the same thing againUnprompted by me, the owners at Magic took it upon themselves to request (they didn't say this but I'm guessing it was more like demand) a whole new air conditioner unit from the manufacturer, and they got it! This time instead of rebuilding the whole thing, they got me a brand spanking new oneThat is what I call standing behind your product, something you don't see much of anymoreJust thought you all should know how well the companies you recommend deserve their high ratingsThank you, E.F
THEY MADE IT RIGHT!
Magic came to fix my non-working unitI spoke with the repair tech and told him that I am OK spending thousand if he can guarantee the unit will work for another yearHe assured me that it would, so I authorized the work
Later, it turned out that my unit was years old with the model number faded, so he could not guarantee that he got the right replacement partChances were, the unit may die any time
Here is the good part: They offered to reimburse me or credit the money I spent on the repair toward a new installThis was the absolute best resolutionThis business has integrityI highly recommend them
The tech was on timeHe was very professionalHe installed the new part very quickly and explained it's operation