Russo Erectors Llc

Revdex.com: I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me

I am rejecting this response because:Hello- I am giving up on this desk and business No further action is needed on your part, but I wanted you to know for your records that what she stated about a refund is not accurate I had to file a dispute with my credit card to get my money back I am giving up after wasting months waiting and hours trying to get responses from the Birds Eye View Garden Shoppe They truly do not understand the meaning of service and I hope this resides somewhere so people have advance warning before dealing with themThank you, again, for your assistance in this matter It was greatly appreciated to have someone trying to help me during this terrible ordeal Best, ***

My bank manager [redacted] from the Bank of Mead [redacted] called the customer service number [redacted] on the statement, they confirmed the merchant # was [redacted] they also said the account has been closed and the reference number [redacted] does not exist in their systemIt was suggested by Merchant Services that [redacted] call [redacted] and ask why the has not been released to my accountThey can and will do a conference call to my # [redacted] .My banker suggests that she possibly still owes those charge backs to Merchant Services and that it was kind of strange the way she cut off the corners of the Merchant Services chargeback transaction statement in the photo

I will issue a refund today

The purchase has already been refundec

July 20th is when I got the month of JuneAugust 20th is the month of JulyThey will try to get me the paperwork prior to issuing the stmt but they are in the middle of closing outProcessors are always a month behindYou can file a complaint with your credit card
if you don't want to wait for the confirmation that it was done

I am rejecting this response because: I was charged a fee and was not refunded the total amount I was chargedWhy am I being charged a fee? Also, I
called and emailed them numerous times in a week period, and they never respondedWhy wasn't I informed I would not be receiving my order? Surely there is a staff that could have sent an email or returned a phone callAbsolutely unacceptable business practice

A attachment to the refund and when it done is attachedThis was though the gateway that she purchased thru, it has been settled on my end on on July 6th 2016I have emailed her with the receipt of the refund and she bad mouthing the business, bad reviews, etc and has no regard that I have done it
and believes nothingthe sign has continued to be back ordered and she choose to wait, I gave her the option of a refund months ago ***

I am rejecting this response because: I was charged a fee, it was not a full refundI do not know why I was charged a fee, but I want a full refundUnder no circumstances should I be out any money for this debacle

We switched companies as of August 1st. So this refund was deducted from the Bank of America merchants services during the month of July like it stated on my merchant services

It is being refunded aw of today

I am rejecting this response because the need to check their books to see if the payment actually came out instead of regurgitating the same information. If their books equal out then the payment was sent. If not then they need to write me a check and put it in the mail.

I have contact the company several times in order to receive a refund on a failed order for months. I have yet to receive the refund. The owner states she has sent the refund multiple times and no refund has ever been received. At this point I am looking...

into litigation procedures with no regards to the amount to spend based upon the principle of getting back what I am owed.I would like my refund. if this company cannot figure out how to electronically provide me with the refund, I would like a physical check mailed to me.

How much is the fee from the credo card company that processsed our punts

we have contacted our credit card and they should be in contact with this company as of now. They have confermed that their was never a refund given to us from this company.

She was refunded the money on the 17th of June by my processor. The desk was trying to find a shipper since it had to go by freight and we do not normally have that capability see photo attached

I am rejecting this response because:Hello-  I am giving...

up on this desk and business.  No further action is needed on your part, but I wanted you to know for your records that what she stated about a refund is not accurate.  I had to file a dispute with my credit card to get my money back.  I am giving up after wasting months waiting and hours trying to get responses from the Birds Eye View Garden Shoppe.  They truly do not understand the meaning of service and I hope this resides somewhere so people have advance warning before dealing with them. Thank you, again, for your assistance in this matter.  It was greatly appreciated to have someone trying to help me during this terrible ordeal.  Best, [redacted]

Refunded today

My bank manager [redacted] from the Bank of Mead [redacted] called the customer service number [redacted] on the statement, they confirmed the merchant # was [redacted] they also said the account has been closed and the reference number [redacted] does not exist in their system. It was suggested by Merchant Services that [redacted] call [redacted] and ask why the 52.94 has not been released to my account. They can and will do a conference call to my # [redacted].My banker suggests that she possibly still owes those charge backs to Merchant Services and that it was kind of strange the way she cut off the corners of the Merchant Services chargeback transaction statement in the photo.

It was refunded by [redacted] on 12/8/2016i have been in the hospital and have not been able to fill orders so it was refunded the full amount