I paid a traffic ticket through Rooco on November 7th, 2019 in the amount of $209.70. I received a notice of trial to appear in court on March 15, 2021. I have attempted contacting Rooco and have not been able to contact them. I noticed they have since closed down and I was advised I need to appear in court. My credit card company is not able to refund the amount.
I used Rooco and paid them for a traffic ticket that they said they would take care of. They have now informed me that I have to pay the traffic court full payment for my ticket that I already paid them for. I have not been able to receive a refund or get ahold of the company.
Rooco: Paid speeding ticket dated Dec 29,2019 to Rooco. Received a Notice of Conviction from The Provincial Court of AB dated 28 Feb, 2020 with a higher amount of fine due to late payment. Rooco took my money. Cant not contact them via phone or website.
I paid Rooco $126.00 for a
ticket I received and then received
an email from Rooco
this month saying they cannot
represent me and I had to attend court myself.
I had asked if that means I receive a refund for the money I paid them. No response. Their phone line is also off.
I had asked when I paid the original ticket if changes to the court process would affect the ticket and was told no. Things would be the same except a trial date may need to set. They did set a trial date indicating in a follow up email that they would attend. Now they will not attend, they appear to have shut down as a business and I want my money back to pay the ticket.
On October 4th of 2019 I sent Rooco $103.50 to handle a ticket in court for me. They gave me several updates over the months with new court dates in place, and then on February 1st, 2020 they said they can not longer support me with my ticket and I will have to either appear in court myself, or pay the ticket. I already paid them for the ticket and they guaranteed me that it would be handled. I've emailed them twice asking for a refund with no response, and they have closed down all other forms of communication. I just want me refund so that I can pay my ticket myself.
On November 8, 2019 I paid a traffic fine through the Rooco service. The payment made to Rooco was for $138.60. On January 24, 2020 I received an email from Rooco stating that "This email is to confirm your submitted ticket # *** has been paid in full. Please keep this email for your records." but then on January 30, 2020 (3 days later) I received another email stating that "Rooco will not be able to appear in Traffic Court on your behalf" and that I must pay the ticket myself.
I am now in a position where I have to pay the ticket twice.
I have paid them an amount of money in October 2019 to pay for a traffic ticket, but they did not go to court for me as planned, and now they have closed their doors without resolving my unpaid ticket issue.
This Rooco has agreed to appear in court on behalf of us for city ticket offence. It has told us that our ticket would be discounted if we paid them upfront, and they will appear in court for us. Dec 23, 2019, we had paid $106.2 via our credit card. Jan 24,2020, we received an email to say they cannot appear in court on our behalf and we are to pay the ticket ourselves. However, we did not receive any refund on the payment we already paid Rooco. We had to pay our ticket directly through the city of *** website.
I paid my traffic ticket through rooco.ca and they promised me they will appear on behalf of me in the traffic court to take care of my ticket.
But now all of a sudden they close down their business without even notifying me or refunding me my money. Their website and phone lines are down .
I paid rooco $150 after they give me 10% discount on my traffic ticket , Now I have received trial notice and email from rooco that you have to take care of your ticket and appear in court . We can't appear on your behalf*
I want a refund in the amount of $150 that I paid to them.
Rooco accepted payment from me and failed to provide the service agreed up, nor did they issue a refund for serviced they failed to render. A termination notice was emailed to me however all emails requesting refund remain unanswered. Telephone contact number is no longer in service.
I retained this company to pay my speeding ticket at a reduced rate as advertised by them. I paid Rooco the reduced rate determined by them - they took my money and did not pay the ticket. I am out $103.50.
I paid Rooco $279.00 for a ticket on September 25, 2019 (#***). On October 15, 2019 I received an email stating "***." Then, on October 27, 2019, I received another email stating that "***." "***"
Then, my ticket was set for trial. Rooco claimed that there would be no hassle, and that my ticket would be paid in full. They did not live up to their promise, and I requested a refund, to which they replied "***" And so I did not receive a refund, and was sent an email stating that Rooco will NOT be able to appear in Traffic Court on my behalf. As a result, I must either pay the voluntary payment option, or appear in court.
I had paid Rooco $150 for speeding ticket ***, I got confirmation from Rooco that it was paid, just recently I understand company is no longer in business and I still owe $140 for same speeding ticket # ***. I just paid through e- registry again today. I would like a refund for $150 from Rooco which they charged *** as they never provided the service of paying the speeding fine.
On October 18, 2019 I submitted a payment for $98.10 to Rooco (Receipt #***) to cover a photo radar ticket my husband received. I receive confirmation of the payment on October 18. On December 2, 2019, I received an email update from Rooco Support advising that a trial had been set for ***, 2020 and that I would incur no late fees or additional penalties and that no further action was required of me at this time. On January 7, 2020 I heard the news that Rooco had ceased operations. I attempted to contact them that day to find out what happens now to the monies I had paid them; I did not received any response. On February 1, 2020, I received an email from Rooco Support advising me that Rooco will NOT be able to appear in Traffic Court on my behalf and as a result, Imust either (1) pay the “Voluntary Payment Option” of your violation ticket no later than it's July due date; OR (2) appear in Traffic Court on the Court Appearance Date for your violation ticket. No where in this notification did it mention the $98.10 that I had paid to them, nor did it have any further contact information on when I could get my payment refunded. I have tried to reach them two more times since February 1 and have not received any response. Today (Feb 5/2020)
On Dec 27, 2019, I paid Rooco 157.50 they did not pay my fine they did nothing then sent me a email saying I need to pay the fine. They did not refund me my money I want a refund I have tried to contact with no responce.
I paid Rooco to resolve a traffic violation ticket on December 11, 2019. I paid Rooco $138.60. Rooco emailed January 29, 2020 to notify me that I had to pay my violation ticket and I did not receive any refund from Rooco.
Sent payment to Rooco on October 28, 2019 of $106.20 for them to represent me in court and pay a Photo Radar fine. Received an e-mail dated December 17, 2019 stating that: "***" They then stated that the date on the ticket had been extended until January 21, 2020.
On January 21, 2020, I received an e-mail stating: "
I paid a traffic ticket through Rooco on November 7th, 2019 in the amount of $209.70. I received a notice of trial to appear in court on March 15, 2021. I have attempted contacting Rooco and have not been able to contact them. I noticed they have since closed down and I was advised I need to appear in court. My credit card company is not able to refund the amount.
I used Rooco and paid them for a traffic ticket that they said they would take care of. They have now informed me that I have to pay the traffic court full payment for my ticket that I already paid them for. I have not been able to receive a refund or get ahold of the company.
I paid Rocco on September 20, 2019 for a traffic ticket. They did not pay my ticket so I have a notice of *** from the Provincial Court of Alberta
Rooco: Paid speeding ticket dated Dec 29,2019 to Rooco. Received a Notice of Conviction from The Provincial Court of AB dated 28 Feb, 2020 with a higher amount of fine due to late payment. Rooco took my money. Cant not contact them via phone or website.
I paid Rooco $126.00 for a
ticket I received and then received
an email from Rooco
this month saying they cannot
represent me and I had to attend court myself.
I had asked if that means I receive a refund for the money I paid them. No response. Their phone line is also off.
I had asked when I paid the original ticket if changes to the court process would affect the ticket and was told no. Things would be the same except a trial date may need to set. They did set a trial date indicating in a follow up email that they would attend. Now they will not attend, they appear to have shut down as a business and I want my money back to pay the ticket.
On October 4th of 2019 I sent Rooco $103.50 to handle a ticket in court for me. They gave me several updates over the months with new court dates in place, and then on February 1st, 2020 they said they can not longer support me with my ticket and I will have to either appear in court myself, or pay the ticket. I already paid them for the ticket and they guaranteed me that it would be handled. I've emailed them twice asking for a refund with no response, and they have closed down all other forms of communication. I just want me refund so that I can pay my ticket myself.
On November 8, 2019 I paid a traffic fine through the Rooco service. The payment made to Rooco was for $138.60. On January 24, 2020 I received an email from Rooco stating that "This email is to confirm your submitted ticket # *** has been paid in full. Please keep this email for your records." but then on January 30, 2020 (3 days later) I received another email stating that "Rooco will not be able to appear in Traffic Court on your behalf" and that I must pay the ticket myself.
I am now in a position where I have to pay the ticket twice.
Paid Rooco to take care of traffic $ 139.50 They did not pay ticket and I have to pay again
Trusted this company to pay my speeding tickets. They took my money and proceeded to go out of business. No refund no nothing.
I have paid them an amount of money in October 2019 to pay for a traffic ticket, but they did not go to court for me as planned, and now they have closed their doors without resolving my unpaid ticket issue.
This Rooco has agreed to appear in court on behalf of us for city ticket offence. It has told us that our ticket would be discounted if we paid them upfront, and they will appear in court for us. Dec 23, 2019, we had paid $106.2 via our credit card. Jan 24,2020, we received an email to say they cannot appear in court on our behalf and we are to pay the ticket ourselves. However, we did not receive any refund on the payment we already paid Rooco. We had to pay our ticket directly through the city of *** website.
I paid my traffic ticket through rooco.ca and they promised me they will appear on behalf of me in the traffic court to take care of my ticket.
*
But now all of a sudden they close down their business without even notifying me or refunding me my money. Their website and phone lines are down .
I paid rooco $150 after they give me 10% discount on my traffic ticket , Now I have received trial notice and email from rooco that you have to take care of your ticket and appear in court . We can't appear on your behalf
I want a refund in the amount of $150 that I paid to them.
Thank you
Rooco accepted payment from me and failed to provide the service agreed up, nor did they issue a refund for serviced they failed to render. A termination notice was emailed to me however all emails requesting refund remain unanswered. Telephone contact number is no longer in service.
I retained this company to pay my speeding ticket at a reduced rate as advertised by them. I paid Rooco the reduced rate determined by them - they took my money and did not pay the ticket. I am out $103.50.
I paid Rooco $279.00 for a ticket on September 25, 2019 (#***). On October 15, 2019 I received an email stating "***." Then, on October 27, 2019, I received another email stating that "***." "***"
Then, my ticket was set for trial. Rooco claimed that there would be no hassle, and that my ticket would be paid in full. They did not live up to their promise, and I requested a refund, to which they replied "***" And so I did not receive a refund, and was sent an email stating that Rooco will NOT be able to appear in Traffic Court on my behalf. As a result, I must either pay the voluntary payment option, or appear in court.
I had paid Rooco $150 for speeding ticket ***, I got confirmation from Rooco that it was paid, just recently I understand company is no longer in business and I still owe $140 for same speeding ticket # ***. I just paid through e- registry again today. I would like a refund for $150 from Rooco which they charged *** as they never provided the service of paying the speeding fine.
On October 18, 2019 I submitted a payment for $98.10 to Rooco (Receipt #***) to cover a photo radar ticket my husband received. I receive confirmation of the payment on October 18. On December 2, 2019, I received an email update from Rooco Support advising that a trial had been set for ***, 2020 and that I would incur no late fees or additional penalties and that no further action was required of me at this time. On January 7, 2020 I heard the news that Rooco had ceased operations. I attempted to contact them that day to find out what happens now to the monies I had paid them; I did not received any response. On February 1, 2020, I received an email from Rooco Support advising me that Rooco will NOT be able to appear in Traffic Court on my behalf and as a result, Imust either (1) pay the “Voluntary Payment Option” of your violation ticket no later than it's July due date; OR (2) appear in Traffic Court on the Court Appearance Date for your violation ticket. No where in this notification did it mention the $98.10 that I had paid to them, nor did it have any further contact information on when I could get my payment refunded. I have tried to reach them two more times since February 1 and have not received any response. Today (Feb 5/2020)
On Dec 27, 2019, I paid Rooco 157.50 they did not pay my fine they did nothing then sent me a email saying I need to pay the fine. They did not refund me my money I want a refund I have tried to contact with no responce.
I paid Rooco to resolve a traffic violation ticket on December 11, 2019. I paid Rooco $138.60. Rooco emailed January 29, 2020 to notify me that I had to pay my violation ticket and I did not receive any refund from Rooco.
Sent payment to Rooco on October 28, 2019 of $106.20 for them to represent me in court and pay a Photo Radar fine. Received an e-mail dated December 17, 2019 stating that: "***" They then stated that the date on the ticket had been extended until January 21, 2020.
On January 21, 2020, I received an e-mail stating: "