letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
First they lie in their advertising. They say claims will be processed in one day. When you submit a claim they tell you it will take seven business days. When you call on the eighth business day they tell you it will be fourteen business days. Want to take a guess on how many days they tell you it will be when you call on the fifteenth business day?
When you finally receive something, it is only part of what you are to be paid. They don't tell you they are only giving you a partial payment. You have to call them to get more paperwork to be filled out sent in. Then you get to start with the lies again. "It will be there in seven business days".
Don't waste your time, find an honest company
Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]
Aflac is a big lie. Be sure to read all policies thoroughly because they take advantage of hard working Americans with the fine print and red tape you must met to be paid for short term disability. Their auditor took 30 + days to find a reason to deny my husband's claim. They originally asked for any doctor's notes from the last 6 months of 2015 and when they couldn't find a reason to deny the claim the auditor ask for doctor's notes for the entire year of 2015. They still couldn't find a reason to support pre-existing and they just forced us to continue wait, wait, and wait. The auditor ecen claimed to never have received the documentation thay both myself and the physician's office provide. Finally, when I called to check the status the auditor denied the claim because my husband went to a regular doctor's appointment for what they claim was the cause of the disability within the first 30 days of coverage. 30 + days to tell us this. We could have made alternative plans if the auditor didn't string us along. Aflac caused us to exhaust any money that we had and now we have no money to pay our minimal expenses to make it until my husband returns to work.
letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
False advertisement. The person who sold me the policy totally lied about what It covered. I SPECIFICALLY ASKED FOR THE POLICY WHICH COVERED MY EXPENSIVES IN CASE I GET I'LL OR IN A ACCIDENT. I HAD A BAD FALL. WHAT HAPPENS SHE TELLS ME SHE COULDN'T HAVE SOLD ME THAT POLICY BECAUSE WHERE I WORK .. THEN WHY DID SHE LIE ! ON THE WEB SITE IT ALSO SAYS ACCIDENT POLICY HELPS PAY RENT,BILLS ETC .WRONG ON LONG TERM BUT WHT DOESN'T IT SAY THAT ? SUCH A RIP OFF. PEOPLE ARE TRYING TO MAKE A LIVING FEED THERE KIDS AND THEN SCAM ARTIST LIKE AFLAC AND THE PEOPLE WHO SELL YOU WHATEVER THEY WANT JUST TO GET PAID. SHAME ON YOU AFLAC. SO VERY DISSAPOINTED. WE PAY YOU JUST TO MAKE A FOOL OUT IF US..... KARMA! HOW CAN THEY STILL BE IN BUSINESS THIS IS THE PROBLEM TODAY THEY GET AWAY WITH IT !!!!
letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
We are in receipt of these concerns. Due to privacy regulations, we have forwarded these concerns to the appropriate department to be addressed directly with the policyholder. Please allow 48-72 hours to review and research.
We are in receipt of your concerns and have forwarded them to the appropriate department for further review. Due to privacy regulations, once the review is complete the policyholder will be notified directly of the findings.
I filed an accident claim for my spouse on May 30, 2015. On Nov 2, 2015, over 5 months later, AFLAC denied my claim. They used several different stall tactics before making a decision. I would have cancelled my policy (s) 5 months ago and saved almost $600, had I known that my claim would be denied. My wife had an accident at home, but it was determined by AFLAC that she fell because she was ill, therefore it wasnt an accident.
Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I finally received a telephone call 10-24-2016, I missed the call but the person did not leave a message. Once I called the telephone number back, I then realized it was AFLAC. The person I spoke with did not know why I received a call although she saw that someone called me. She told me she would email the person who called and ask for them to call me. That hasn't happened yet. I then go to the mailbox and I received 2 letters dated Oct. 6, 2016 and Oct. 12,2016. One stated they need my kaiser records from 12/2015 - 04/2016 and the second one stated they need my kaiser records for the past 2 years. SO NOW I'M EXTREMELY FRUSTRATED! I received a letter from AFLAC 2 months ago stating that they had my kaiser records but was waiting for the doctors notes. NOW, AFLAC is saying they don't have my records!!! All this for $150. Seriously???? I paid AFLAC almost $200 a month only to be told by a AFLAC representative in the beginning, that the claims department have to make sure I didn't sign up for AFLAC to process pre existing claims. Again, how can something pre exist, that NEVER existed. AFLAC was offered to me through my job because I was a new hire. NO ONE HERE KNOWS WHAT THEY ARE DOING! Someone NEED to contact me within 24 hours or I'm going to start contacting Lawyers due to this company defrauding the system.
Regards,
[redacted]
[A default...
letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
First they lie in their advertising. They say claims will be processed in one day. When you submit a claim they tell you it will take seven business days. When you call on the eighth business day they tell you it will be fourteen business days. Want to take a guess on how many days they tell you it will be when you call on the fifteenth business day?
When you finally receive something, it is only part of what you are to be paid. They don't tell you they are only giving you a partial payment. You have to call them to get more paperwork to be filled out sent in. Then you get to start with the lies again. "It will be there in seven business days".
Don't waste your time, find an honest company
Better Business...
Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]
Aflac is a big lie. Be sure to read all policies thoroughly because they take advantage of hard working Americans with the fine print and red tape you must met to be paid for short term disability. Their auditor took 30 + days to find a reason to deny my husband's claim. They originally asked for any doctor's notes from the last 6 months of 2015 and when they couldn't find a reason to deny the claim the auditor ask for doctor's notes for the entire year of 2015. They still couldn't find a reason to support pre-existing and they just forced us to continue wait, wait, and wait. The auditor ecen claimed to never have received the documentation thay both myself and the physician's office provide. Finally, when I called to check the status the auditor denied the claim because my husband went to a regular doctor's appointment for what they claim was the cause of the disability within the first 30 days of coverage. 30 + days to tell us this. We could have made alternative plans if the auditor didn't string us along. Aflac caused us to exhaust any money that we had and now we have no money to pay our minimal expenses to make it until my husband returns to work.
[A default...
letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
False advertisement. The person who sold me the policy totally lied about what It covered. I SPECIFICALLY ASKED FOR THE POLICY WHICH COVERED MY EXPENSIVES IN CASE I GET I'LL OR IN A ACCIDENT. I HAD A BAD FALL. WHAT HAPPENS SHE TELLS ME SHE COULDN'T HAVE SOLD ME THAT POLICY BECAUSE WHERE I WORK .. THEN WHY DID SHE LIE ! ON THE WEB SITE IT ALSO SAYS ACCIDENT POLICY HELPS PAY RENT,BILLS ETC .WRONG ON LONG TERM BUT WHT DOESN'T IT SAY THAT ? SUCH A RIP OFF. PEOPLE ARE TRYING TO MAKE A LIVING FEED THERE KIDS AND THEN SCAM ARTIST LIKE AFLAC AND THE PEOPLE WHO SELL YOU WHATEVER THEY WANT JUST TO GET PAID. SHAME ON YOU AFLAC. SO VERY DISSAPOINTED. WE PAY YOU JUST TO MAKE A FOOL OUT IF US..... KARMA! HOW CAN THEY STILL BE IN BUSINESS THIS IS THE PROBLEM TODAY THEY GET AWAY WITH IT !!!!
[A default...
letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Good afternoon,
We are in receipt of these concerns. Due to privacy regulations, we have forwarded these concerns to the appropriate department to be addressed directly with the policyholder. Please allow 48-72 hours to review and research.
Thanks,
[redacted]
size="3">Good morning,
We are in receipt of your concerns and have forwarded them to the appropriate department for further review. Due to privacy regulations, once the review is complete the policyholder will be notified directly of the findings.
Thanks,
[redacted]
I filed an accident claim for my spouse on May 30, 2015. On Nov 2, 2015, over 5 months later, AFLAC denied my claim. They used several different stall tactics before making a decision. I would have cancelled my policy (s) 5 months ago and saved almost $600, had I known that my claim would be denied. My wife had an accident at home, but it was determined by AFLAC that she fell because she was ill, therefore it wasnt an accident.
Better Business...
Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I finally received a telephone call 10-24-2016, I missed the call but the person did not leave a message. Once I called the telephone number back, I then realized it was AFLAC. The person I spoke with did not know why I received a call although she saw that someone called me. She told me she would email the person who called and ask for them to call me. That hasn't happened yet. I then go to the mailbox and I received 2 letters dated Oct. 6, 2016 and Oct. 12,2016. One stated they need my kaiser records from 12/2015 - 04/2016 and the second one stated they need my kaiser records for the past 2 years. SO NOW I'M EXTREMELY FRUSTRATED! I received a letter from AFLAC 2 months ago stating that they had my kaiser records but was waiting for the doctors notes. NOW, AFLAC is saying they don't have my records!!! All this for $150. Seriously???? I paid AFLAC almost $200 a month only to be told by a AFLAC representative in the beginning, that the claims department have to make sure I didn't sign up for AFLAC to process pre existing claims. Again, how can something pre exist, that NEVER existed. AFLAC was offered to me through my job because I was a new hire. NO ONE HERE KNOWS WHAT THEY ARE DOING! Someone NEED to contact me within 24 hours or I'm going to start contacting Lawyers due to this company defrauding the system.
Regards,
[redacted]