Rock Heating & Air Conditioning, Inc. Reviews (314)
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Rock Heating & Air Conditioning, Inc. Rating
Address: 1001 S Perry St Unit 103B, Castle Rock, Colorado, United States, 80104-1921
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Craig is extremely knowledgeable and professionalExpert diagnosis Faulty furnace inducer to be replacedMany thanks !
Rock Heating and Air Conditioning was recommended to usThe customer service rep was professional and helpful when I made the appointmentLars did a great job servicing our furnaceHe arrived on time and answered my questions thoroughlyVery personable
Extremely professional, knowledgeable, and thorough It's refreshing to get such great service Rare these days
I have been a customer of Rock Heating & Air Conditioning for the past, two years Without exception, they have demonstrated a high level of responsiveness and professionalism, from their front office staff on the phone, to the technicians they have sent out to perform their services They are very efficient, have a great communication protocol, including sending e-mails with pictures of the service technician that will be making the call This is a great company to do business with!
Amazing service Very professional, prompt and respectful of homeowners property
Excellent small businessResponse time and service exceptional
I am very pleased with the service that I receive from Rock Heating & Air Conditioning They're professional, punctual and very knowledgeable
Arrived on time and did a excellent job working and answering questions with regards to service on gas fireplace
Alex was the team member sent to service our g as fireplace and gas heaterHe was respectful and answered our questionsWould use Rock Heating again
Wayne with Rock Heating and Air did an outstanding job installing our new hot water heater today Very professional and informative Rock Heating and Air in general has a fantastic staff Very satisfied with the level of service I receive I would highly recommend them to anyone in need of HVAC, Water Heater, or Fireplace needs
Alex was amazing, very friendly, on time and price was reasonableWill recommend this company to everyone
I called for an appointment, which was set up very quicklyThe service people identified Wayne as the employee coming to my house and provided a photo for referenceWayne showed up, did the work requests and checkup on the equipment promptly, and was on his ay
Excellent customer serviceWe’ve used their services for many yearsZach is courteous and knowledgeable
Chris and Tom and their team are very professional and trustworthy They each greeted me and made the furnace replacement as convenient as possible and thoroughly cleaned after the job was complete I have used Rock Heating and AC for years and will continue to do so
I had a very positive experience with Rock Heating and Air Conditioning yesterday Chris and Wayne were very helpful and installed a new furnace and air conditioner in a very neat and thorough way They were friendly and very knowledgeable about everything They answered all my questions and I recommend Rock to anyone who needs new equipment or a check of their systems
Craig is extremely knowledgeable and professionalExpert diagnosis Faulty furnace inducer to be replacedMany thanks !
top notch company Been working with them for years
Excellent personnel
excellent communication and always on time
would use NO other company in their field
Showed up on time Worked quickly and efficiently to check my boiler Provided a report of the work Good attitude and work
Exceptional service Always punctual and courteousClear explanation of problems and solutionsVery competitive pricing
I have used this company since I bought my house years agoI have a boiler and an older gas fireI have had nothing but excellent customer service from the person making the appointment to the service guyThey always call the day before to remind you of the appointment and show up when promised