Rock Heating & Air Conditioning, Inc. Reviews (314)
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Rock Heating & Air Conditioning, Inc. Rating
Address: 1001 S Perry St Unit 103B, Castle Rock, Colorado, United States, 80104-1921
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We've been using Rock for many years and have always been more than happy with the service and quality of their work The office staff is more than helpful, and the technicians are top notch
Highly recommend Rock Heating and Air Conditioning!!! Very prompt and professional Had our furnace up and running within a few hours of calling Will use them again
love this company on time, neat and clean, perfect work, courteous!
Have always received fast and complete service over the past years from Chris and his staff
Professional and worked hardExplained issuesclearly
The Rock team arrived on time to replace two furnaces They performed the work in a professional and timely manner Left the job site neat as a pin once work was finishedProgrammed thermostats and demonstrated their operation and the operation and annual maintenance of furnaces and humidifier Provided an electronic receipt before departure They have always taken that extra step to ensure customer satisfactionI have a high level of confidence with Rock
Alex was courteous, professional and thorough -- just like all other Rock technicians who have provided service at our homeWe're very impressed!
Office personnel and technicians are very knowledgeable and courteous We have had them service our HVAC system for the last three yearsThey arrive within the scheduled time window and carry out their responsibilities
Wayne was technician He was excellent, knew his stuff, did not hesitate to discuss specifics and answered questions I asked Very professional, very good and I highly recommend him and Rock Htg & A/C
They were at my home to conduct a complete winterizing of our heaterThey were on time and professional They explained to me clearly what they were doing throughout the appointment
This is the second time that Alex B comes to my house for service The first time was for an A/C inspection and this time he came out to inspect my furnace Just like the first time he was on time, professional, courteous, and finished the job quickly He gave me a thorough explanation about the service he performed and made recommendations on what he thought would be best to keep my furnace running smoothly I have been using Rock Heating & Air since and I am happy with thier service
Fast friendly,prompt service by a knowledgeable technician
Very helpful and professionalQuality workHe even helped me with some other issues and saved me a service call
My family has been doing business with Rock Heating and Air Conditioning for nearly twenty years Their employees hired as they expanded their business are very cordial, on time, and very knowledgeable They are more than happy to visit with you and answer your questions!
We've been using Rock for many years and have always been more than happy with the service and quality of their work The office staff is more than helpful, and the technicians are top notch
We've been customers since In a growing area of Parker, it's nice to still have the continuity of care and serviceOn our last visit, Chris was able to provide same day service which may not always be the case depending on the season and weather, He helped troubleshoot some issues and explained things thoroughlyCustomer service over the phone is good as well plus the electronic invoice and billing proceduresWe feel we can trust this company
Very impressed with professionalism and serviceWould definitely recommend
Just had Rock Heating and Air out to fix a minor problemChris and his company are so great to work withLars was very accommodating and came out on a Sunday with no extra feesHe also explained everything in great detailSign up for their yearly maintenance plan- highly recommend! *** ***
Rock Heating and Air Conditioning came out and serviced our heater as well as gave us quotes on a new air conditioner and water heater They were courteous and professional
Had a thermostat give out and took the morning off to replace itAll went well except the furnace and new stat weren't communicatingI knew I was out of my league then, so I called Rock Heating & AirThey promised me that they'd have someone out that afternoon and gave me a 2-hour window of when to expect themAlex arrived right in the middle of that time frame, sought out the problem, and fixed it within about minutes No, it wasn't a big problem (a furnace fuse), but one I couldn't have diagnosed myselfAlex was polite, wore shoe covers in the house, explained what he was doing, and put up with my peering over his shoulder while he workedNo high pressure and tho I wish I'd known how to have made the repair myself, it's good to know these folks are knowledgable, professional and available to work a last-minute fix into their scheduleWould recommend them based on today's call