Rock Heating & Air Conditioning, Inc. Reviews (314)
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Rock Heating & Air Conditioning, Inc. Rating
Address: 1001 S Perry St Unit 103B, Castle Rock, Colorado, United States, 80104-1921
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Technician arrived at the scheduled time and completed the furnace check, leaving a record of findings Check was prepaid by a service contract
Wayne from Rock Heating and AIr arrived on time and was very detailed in showing us the condition of our furnace and a/c We realize we will need to purchase new and he was again very detailed in explaining their bid for installation We will get a few more bids, but were encouraged by his candor and professional approach
Worked with Chris on a problem with my HVAC - from his front office to the actual visit and foll- had a great experience
Excellent service and technician!
The service techs from Rock Heating & Air Conditioning were very professional and honestWe recently moved to our new home and wanted to get a good idea of the condition of our furnace and humidifierThey answered all of my questions and explained thoroughly how the equipment was holding up, including what might need to be replaced or replaced soon with no pressure or scare tacticsThis allowed me to make an informed, common sense decision on how to proceedI appreciate that!!
I continue to get outstanding service from Rock Heating & Air Conditioning I'm especially impressed by Chris They're always on time, very courteous, and do an excellent technical job
I needed to have my gas fireplace inspected The team at Rock Heating were real pros Service was prompt, quick and thorough!
Technician was excellent and knowledgeable Answered all my questions!
Alex was very knowledgeable, freindly and thoroughHe entered my home with booties on his shoes which I greatly appreciate and layed a tarp down before he started his work so everything stayed cleanHe asked questions when he needed to and gave me information as he wentI would use this company again
We are very pleased with the service Austin gave usSo knowledgeable and informative about the problem we were having with our furnace and fixed quicklyVery professional at a reasonable costThankyou
Rock Heating and Air Conditioning came out and serviced our heater as well as gave us quotes on a new air conditioner and water heater They were courteous and professional
Lars did an excellent job for usHe was thorough, polite and answered any questions we hadI highly recommend this company
I have used Rock Heating for the last yearsThey are prompt, courteous and efficientWhenever they have left my home, you wouldn't have known they were thereEverything is clean and working greatIn an emergency, which unfortunately I have had, they were here within a couple of hours to fix whateverI highly praise the work Chris has done to provide his employees with whatever tools and training they needService is what it is all about, and Rock Heating does just that
My family has been doing business with Rock Heating and Air Conditioning for nearly twenty years Their employees hired as they expanded their business are very cordial, on time, and very knowledgeable They are more than happy to visit with you and answer your questions!
The Rock team arrived on time to replace two furnaces They performed the work in a professional and timely manner Left the job site neat as a pin once work was finishedProgrammed thermostats and demonstrated their operation and the operation and annual maintenance of furnaces and humidifier Provided an electronic receipt before departure They have always taken that extra step to ensure customer satisfactionI have a high level of confidence with Rock
Prompt and professional
Professional, timely and excellent serviceI have used Rock for years, and recently contracted for a new furnace/AC installWayne was stellar, did outstanding work, and explained all features of the new systemreally a good experience
Professional, courteous and friendly! Extremely efficient, explained all costs, work to be done, and reasonable timeframe Would HIGHLY recommend for any heating, A/C issues anyone may have Will definitely be using them again should any issues arise (example, our 20+ furnace broke down in a week ago; they fit us in immediately, got the work done asap!
Excellent follow up and proactive maintenance on a newly installed heating and cooling systemLars was professional, courteous and efficienthighly recommend Rock!
Very experienced technician with good communication skills