Robinhood Financial

This company refuses to deposit my money of $686.55 from my Robinhood account (withdrawal ) back into my *** account. This account was opened with my Navy Federal account, they insist on asking me for my bank statements, drivers license and other personal information which I should not have to do. I am closing this account and I want my money. I didn't ask them for all these personal information when I opened the account on Robinhood. .. this is a disgrace. Then they said I had to wait sixty days.. I have numerous back and forth emails from Robinhood from six different service reps I am not sending my imformation over the Internet

I have settled funds in my Robinhood account and have been trying to withdraw it from Robinhood to my checking. I always get the message "Error Account Withdrawal Disabled". I’ve sent multiple emails with no response and want my money back.

Good luck getting a response from customer service. I've had 4,700 stolen from my account by scammers. Robinhood does not and will not get back to you. I've filed a police report and contacted my attorney general. They are aiding and abetting the criminals. The scammers who called, already had most of my Robinhood and personal information which leads me to believe they've been breached.

I decided to transfer my stockpile to robinhood just to try it out. Since I started with my first week they tried to take a deposit twice from my bank account, put me in the hole. Then the first deposit was reversed now they put me restricted from buying stock. I've tried contacting them. They don't get back to people. So I sold my stock. I am waiting for my stuff to clear so I can transfer my funds back to my bank and in my stockpile account again. It is not my loss. It's theirs. Customers are always right. Lousy customer service.

Terrible customer service with no responsibility for their actions.

Besides constant lag spikes on heavy green days and blackouts, they blocked my ability to sell an option. Just completely removed it and claimed they are not responsible. REJECTED the order to sell during market hours. The price of stock tanked while I was restricted from selling (SELLING, not BUYING) and they re-enabled it after it lost 90% of value a day later.

I don't recommend Robinhood to anyone because of their terrible customer service. I encountered problems shortly after opening the Robinhood account on 5/16/20. On 5/19/20, I was unable login into account using the username and password.

Customer service was emailed several times requesting a password reset link it took a week and half to get reply. On 5/28/20, customer Service finally sent a password reset link.

I changed the password and log in successful then I log off. I returned 1 days later and password didn't work. I have been requesting password reset link since May 29, all way up til now 6/9/20. The Password Request issue still unresolved. Whenever I can get access to the account. I will CLOSE account ASAP.

Robinhood app had problems for a long time (eg app shutting down in March 2020). Recently I lost several thousands when their app did not display the day trading number correctly; and they tried to block my trade erroneously stating I exceed 3 day trade per week limit when I did not. The first customer serviceperson blames me and tells me to deposit over $25000 to continue. The second serviceperson acknowledges the error and reversed the block, but the damage to my money and account had already been done. Justice needs to be served to these people one day, but for now, I am withdrawing all money and leaving this app.

I can't for the love of God get a hold off of their customer service team. They are making it extremely painful experience to work with them. I reached out to their support more than a week ago to downgrade my account to Cash account but no response. Today, I wanted to transfer everything from Robinhood to my bank but it won't let me. I can't get in touch with their support and neither they are responding on Twitter. Stay away from this BS company.

I’ve invested with robinhood for over 4 years now. My account got disabled randomly a few months ago and I got locked out of it. After emailing for a couple months which getting ahold of ANYONE there is like trying to jump up to the moon. It doesn’t happen. After a couple months of resending credentials my account got unlocked but then relocked AGAIN. It got disabled for literally no reason both times as I’ve never made a trade on it in awhile. Just holding stocks. I am still waiting for an email that supposedly a higher up will contact me. Nope nothing. That was said on 4-7-20. Getting ahold of someone. I am pissed off about this sketchy business. Do not invest with robinhood!!! They don’t care about you or your money!!!

Terrible customer service. Do not I repeat do not get involved with this company. They do shady things with trades. They take advantage of novice traders and make lots of money off of their loses. They are impossible to get in contact with. Tons of glitches and trades that shouldn’t be made are made on their behalf for a profit.

Robinhood app is completely garbage! No ever replies to you message! There app is currently hold my money.

After wait for 2 weeks for my account to transfer to another brokerage account it didn’t. I email Robinhood and no replies so I sold my stocks so can transfer my money out and they won’t let me!!

Please everyone stay away from Robinhood they have a lot technical issues too!

I was locked out my account for 6 days and they also didn’t reply to my email!

There customers service is bad! And while I wait for them email back I have lose money this just fear!

Robinhood has been good until I changed my password recently. I didn’t realize that the Two Factor Authenticator didn’t transfer to my new phone. Which lead to me unable to access to my Robinhood account. I tried server times to call them but it seems that they disabled their phone service. So I contacted them via email since last Friday May 8. I sent all the required information, but they still haven’t help me solved the problem it been over 7 days since I’m not able to get back into my account. I would never recommend this platform to anybody as their customer service is non existent. Beware!

Hi, I have never received Robinhood debit card yet I noticed fraudulent activities.
There are constant transaction since may 6.
I have tried to reach Robinhood, unfortunately no customer care attends the call. Only way to contact is through APP and message.
I am in PANIC,
I have marked the card stolen thru automated service.
I feel vulnerable with my money on the platform.
No response from customer care yet.
Please Help

I have been wanting to withdraw my money from my account for past one week and havent been able to. Have reached out to customer service 3 times but no response yet. They dont have a customer service number either to call. Basically, I am just helpless on this and relying on them to respond anytime soon.

I WISH I COULD LEAVE 0 STARS FOR THIS COMPANY.. IF YOU CAN EVEN CALL IT A COMPANY. THEY ARE CRIMINALS AND CURRENTLY ARE HOLDING MY MONEY WITHOUT CAUSE. THEY ARE IMPOSSIBLE TO REACH AND DON'T CARE AT ALL ABOUT THEIR CUSTOMERS, AS WE ARE ALSO NOT CUSTOMERS WE ARE VICTIMS. DONT SUFFER THE SAME FATE AS I AM CURRENTLY FACING AND USE AN ACCREDITED REAL INVESTMENT FIRM TO MANAGE YOUR LIFE SAVINGS.

Impossible to withdraw your money once it's in the Robinhood account. I deposited money, made some trades, sold the trades after I realized maybe online investing wasn't for me, then I tried to withdraw my money. Well, you can't. I keep getting error message after error message. I e-mailed in, as there is no phone number to call, and I keep getting the run around. The customer service reps ask stupid questions like "is the bank account your trying to withdraw to closed?" No, why would I try to withdraw funds to a CLOSED bank account!? I've been working on getting my money out for weeks now. AVOID THIS BUSINESS!!!!

They have $7500 of my money tied up in my account and I’ve sent them 7 emails over the past week and no one will respond to me. Zero customer service.

I tried contacting Robinhood multiple times because of Frudulent activity on my business account. I First noticed verification funds deposited into my business checking account that Robinhood has no access to. I contacted them right away knowing someone was trying to hack our account and make a withdraw. Even for an event like fraud Robinhood has no phone support and wanted to converse over email. By the time we were done, they went silent and they let the hackers withdraw 50k out of my business account and I still cannot get ahold of them. Stay away from this company.

SOLD SHARES WITHOUT MY PERMISSION. I upgraded to Robinhood Gold, and made a deposit for about $3,000. Initially, I tried an instant transfer for $2,000. That had always been available for me immediately. The funds were not deposited, so I canceled the transaction.

Instead I went ahead and purchased the shares directly, so I knew I could lock in the order. Over the week Robinhood proceeded to attempt multiple duplicate transactions of this order. They attempted to pull over $8.000 from my account, and luckily my bank prevented this from happening. I contacted customer service and they simply told me to deposit the $8,000 with little to no explanation.

Eventually they realized that they should never had processed the duplicate transactions, and the amount they were asking for was around $1,700. They took it upon themselves TO SELL MY SHARES AT A LOSS to cover the $1,700.

Now I understand there were transactions rejected from my bank, but that is because they never should have been attempted. Now I am liable for the fees, and lost $1,700 worth of my portfolio.

This is a great way to learn the market, but if you want to invest any money, do it with a legitimate company.