Re: Life Storage LP, Store #766, Located at Atascocita Rd, Humble, TX [redacted] Dear Ms [redacted] : We are in receipt of your letter dated April 23, and we respond as followsI have attached all relevant documentsOn or about November 1, 2016, customer entered into a self-storage rental agreement at the above-referenced locationCustomer rented two storage units at that locationOn the rental agreements for both units, the customer indicated that she was not in the militaryI have attached a copy of both agreementsSection of Customer’s signed rental agreement states, “If Customer is in the military service, or subsequently leaves the military service, Customer must provide written notice to owner of any change in such military status.” We can find no record of Ms [redacted] notifying the store of a military status change We are still investigating the matter, but we will require more information from the CustomerWe will either need her date of birth or social security number to verify that she was active at the time of the auction The customer can send her birthdate via email to me at [redacted] Is she would like to provide her social security number, we would ask that she call the store and provide it to them If you require any additional information, please contact the undersigned Thank you, Anne H [redacted] Paralegal, Legal Operations
Re: Life Storage LP, Store #766, Located at Atascocita Rd, Humble, TX [redacted] Dear Ms [redacted] : We are in receipt of your letter dated April 23, and we respond as followsI have attached all relevant documentsOn or about November 1, 2016, customer entered into a self-storage rental agreement at the above-referenced locationCustomer rented two storage units at that locationOn the rental agreements for both units, the customer indicated that she was not in the militaryI have attached a copy of both agreementsSection of Customer’s signed rental agreement states, “If Customer is in the military service, or subsequently leaves the military service, Customer must provide written notice to owner of any change in such military status.” We can find no record of Ms [redacted] notifying the store of a military status change We are still investigating the matter, but we will require more information from the CustomerWe will either need her date of birth or social security number to verify that she was active at the time of the auction The customer can send her birthdate via email to me at [redacted] Is she would like to provide her social security number, we would ask that she call the store and provide it to them If you require any additional information, please contact the undersigned Thank you, Anne H [redacted] Paralegal, Legal Operations