Jack S. from Riley Heating & Cooling was professional, prompt & pleasant & we were very pleased with his service & the way he responded to our questions.
From the beginning: purchase, installation and service met exacting high standards.
Russ and Jason were not only pleasant, efficient and had a thorough knowledge of the products installed but also CLEAN! I would recommend Riley Heating & Cooling and their staff.
Everything clicked that day. I happened to be home, they called & had the tech at my door within 40 minutes. Mike did what he had to do and answered my questions, and finished promptly.
Very pleasant, knowledgeable and helpful. Cleaned up after himself. Easy to work with. Five star service and company is built on establishing and maintaining long-term relationships.
We have used Riley for the past 30 years and have never had a problem. They have done large and small jobs for us as well as maintenance and we have never had any problems. The call center is helpful, efficient and has a large number of referrals for other home maintenance issues, all of whom have been very good. You can rely and trust Riley Heating and Cooling.
We have always received great customer service from Riley Heating & Cooling, and today was no exception. Mike provided a maintenance check of our air conditioning system and did a very thorough job. He also arrived on time, kindly answered my questions, and was friendly, courteous, and professional. We are very satisfied with Riley. They have an excellent team and give quality service.
The service man was on time, very professional in performing the annual maintenance check-up and very willing to answer questions relative to the service being performed as well as what to expect with future service calls. The times that we have had service calls the individuals sent from Riley were very professional, knowledgable and neat while performing the maintenance work.
We had a new furnace and air conditioning system installed late in 2015. by Riley Heating and *ooling. The process was easier than anticipated, due to the knowledge and professional ethic of the service professional. His name is Russ *. He and his associate worked tirelessly, installed it in less time than we had been advised it would take. Then he patiently went through all of the details of the new system with me. I waited to write this review to get through all 4 seasons and we've not had any problems. Perfect!
Riley Heating & Cooling responded to an emergency before 8 am after the coldest below zero night. Paul *. arrived after being called out early. Much appreciate their prompt service.
Service was excellent. Jason arrived within the proscribed times, was neat and clean, put on booties, checked the thermostat, checked the basement unit and cleaned and check the outdoor compressor unit. I asked if he changed the filter and he insured me that the present filter was not dirty. He was courteous and efficient.
I am very please with the service that Riley Heating & Cooling providing to me and my husband, on July 21 & 22, 2016. We had a Heating & Cooling system put in and the service person Jack S was very professional and nice. He explain everything they were going to do and what to expect. He work very quickly and made sure everything was clean when done. Also Fred @ Riley came and personally thank me and my husband for our business and check the work that was done. This made us feel very important and special. We are glad we chose Riley Heating & Cooling.. Mrs. [redacted] Jones
Have been using Riley Heating & Cooling for probably 20 years. They installed our new A/C unit and Furnace when it was time. They have been doing preventative maintenance for me all along. They have always been dependable and reliable.
Mike K. serviced my very old heater. He was professional, courteous, prompt and very knowledgeable. He took the time to answer all my questions and showed me all the parts I should keep an eye on and explained the reason for each part. I just moved to this house and had no idea how it worked or what I needed to do. I highly recommend!!
We recently had a service call for yearly maintenance on our boiler. The serviceman was very professional and thorough during this visit.
Jack S. from Riley Heating & Cooling was professional, prompt & pleasant & we were very pleased with his service & the way he responded to our questions.
From the beginning: purchase, installation and service met exacting high standards.
Russ and Jason were not only pleasant, efficient and had a thorough knowledge of the products installed but also CLEAN! I would recommend Riley Heating & Cooling and their staff.
Everything clicked that day. I happened to be home, they called & had the tech at my door within 40 minutes. Mike did what he had to do and answered my questions, and finished promptly.
Very pleasant, knowledgeable and helpful. Cleaned up after himself. Easy to work with. Five star service and company is built on establishing and maintaining long-term relationships.
We have used Riley for the past 30 years and have never had a problem. They have done large and small jobs for us as well as maintenance and we have never had any problems. The call center is helpful, efficient and has a large number of referrals for other home maintenance issues, all of whom have been very good. You can rely and trust Riley Heating and Cooling.
Always a good experience.
We have always received great customer service from Riley Heating & Cooling, and today was no exception. Mike provided a maintenance check of our air conditioning system and did a very thorough job. He also arrived on time, kindly answered my questions, and was friendly, courteous, and professional. We are very satisfied with Riley. They have an excellent team and give quality service.
Russ was very polite, thorough and professional. I will call Riley again for sure.
The service man was on time, very professional in performing the annual maintenance check-up and very willing to answer questions relative to the service being performed as well as what to expect with future service calls. The times that we have had service calls the individuals sent from Riley were very professional, knowledgable and neat while performing the maintenance work.
We had a new furnace and air conditioning system installed late in 2015. by Riley Heating and *ooling. The process was easier than anticipated, due to the knowledge and professional ethic of the service professional. His name is Russ *. He and his associate worked tirelessly, installed it in less time than we had been advised it would take. Then he patiently went through all of the details of the new system with me. I waited to write this review to get through all 4 seasons and we've not had any problems. Perfect!
Riley Heating & Cooling responded to an emergency before 8 am after the coldest below zero night. Paul *. arrived after being called out early. Much appreciate their prompt service.
Jorge *.: Very professional, willing to spend time answering all questions.
Service was excellent. Jason arrived within the proscribed times, was neat and clean, put on booties, checked the thermostat, checked the basement unit and cleaned and check the outdoor compressor unit. I asked if he changed the filter and he insured me that the present filter was not dirty. He was courteous and efficient.
I am very please with the service that Riley Heating & Cooling providing to me and my husband, on July 21 & 22, 2016. We had a Heating & Cooling system put in and the service person Jack S was very professional and nice. He explain everything they were going to do and what to expect. He work very quickly and made sure everything was clean when done. Also Fred @ Riley came and personally thank me and my husband for our business and check the work that was done. This made us feel very important and special. We are glad we chose Riley Heating & Cooling.. Mrs. [redacted] Jones
Service Technician was on time, friendly, and informative. He was able to assess and solve the issue and educate me on our furnace and water heater.
Have been using Riley Heating & Cooling for probably 20 years. They installed our new A/C unit and Furnace when it was time. They have been doing preventative maintenance for me all along. They have always been dependable and reliable.
Mike K. serviced my very old heater. He was professional, courteous, prompt and very knowledgeable. He took the time to answer all my questions and showed me all the parts I should keep an eye on and explained the reason for each part. I just moved to this house and had no idea how it worked or what I needed to do. I highly recommend!!
Russ * was professional and showed pride in his work. I am confident he did a old job.