Riley Heating and Cooling provided very quick and excellent service in fixing my AC on a very hot day I called at 9am, tech arrived at 1pm as scheduled, and was fixed by 3pm Paul [redacted] was extremely knowledgeable and friendly
This review is for the service provided by Jack Son our 1st floor furnace Jack was courteous, friendly, prompt, seemingly well trained and competent He reflects the kind of service we've grown to expect from Riley, and look forward to work from Riley and Jack Sin the future
Very pleasant, knowledgeable and helpfulCleaned up after himselfEasy to work withFive star service and company is built on establishing and maintaining long-term relationships We have used Riley for the past years and have never had a problemThey have done large and small jobs for us as well as maintenance and we have never had any problemsThe call center is helpful, efficient and has a large number of referrals for other home maintenance issues, all of whom have been very goodYou can rely and trust Riley Heating and Cooling
I recently had my hot water boiler and separate house humidifier served by Riley Heating I was very pleased with the service received The service rep who came to my home was knowledgeable and courteous I will use Riley for all my heating and cooling needs in the future
Riley Heating and cooling gave us an excellent price and the installers Russ and Jack were awesome Worked professionally, cleaned up and I couldn't ask for nicer guys to do business with The owner (Fred) is also a first class act They are the best!!!
Tremendous customer service Fred set out a framework for our heating and air conditioning needsJohn came out and methodically examined our boiler and A/C systems He patiently explained what he was doing and answered my questions He identified problems and suggested alternative courses of action, taking into account the age the equipment We have developed a great deal of confidence in Riley's capabilities and integrityWe would not hesitate to use them for everything from ongoing service to big replacement projects as well as highly recommend them to anyone
We've been dealing with Riley for years and have always been more than satisfied with the service we've receivedThat last technician who came to service our furnace was Russ *** He was very friendly, courteous and proffesionalWe would highly recommend Riley to anyone
Daniel *from Riley Heating & Cooling arrived promptly for my emergency call He took the time to explain how the furnace works and what the issue was Daniel arrived the next day with the ordered part and installed part quickly I appreciate the promptness and courteousness by the office staff and Daniel * Thank you
I am extremely pleased with the service Riley Heating & Cooling has given me over about years in my present houseJason serviced my furnace recently and gave me extra time to discuss my desire for a new, ***-friendly thermostatHis information and service was very helpful
The furnace in our home (*** *** ***) in effect died on us during the recent cold spell We called Riley and one of their staff installed a replacement for a damaged part so that we could get some heat for the next nightThe following morning at am, a team of arrived to replace the entire furnaceAll of the men were knowledgeable, cooperative and personable, We now have heating in our Georgian And the whole project took just three days My wife and I are very impressed by the staff at Riley We have given them our business for the last years, since the previous furnace was installed by them We cannot say enough good things about Riley Heating
I can not praise highly enough the service I have received from the team at Riley Heating and cooling They arrive on time introduce themselves immediately and conduct their business in a very professional manner I would most definitely recommend this business
My three year old furnace would not light off this year I contacted Riley Heating and *ooling and made an appointment for inspection at 8AM today Russ * was sent out to my home He was prompt, courteous, and very thorough He ran diagnostics on my system, thoroughly inspected both the thermostat and the furnace He was with me about minutes when he determined that the unit needed a warranty repair and he had to order parts He left and we agreed he would come back after 2PM if the parts were available The Riley office called me several hours later and confirmed they had the parts and Russ would be back after 2PM as we agreed Russ returned as agreed and spent roughly two hours modifying the intake tube and replacing the needed parts At this point my house is warming nicely Russ checked the filters and reset the system for winter operation Upon completion he reviewed everything with me in detail The majority of the work was covered by warranty He left the furnace area cleaner than he found it! Russ is a pleasant professional, who knows his business well and works efficiently and professionally!
The technician was on time and completed the work very efficiently I've used Riley Heating and Cooling for almost thirty years and can't think of any reason to change companies There's no pressure to buy new products and a great willingness to keep the old systems up and running
Riley Heating and Cooling provided very quick and excellent service in fixing my AC on a very hot day I called at 9am, tech arrived at 1pm as scheduled, and was fixed by 3pm Paul [redacted] was extremely knowledgeable and friendly
This review is for the service provided by Jack Son our 1st floor furnace Jack was courteous, friendly, prompt, seemingly well trained and competent He reflects the kind of service we've grown to expect from Riley, and look forward to work from Riley and Jack Sin the future
Very pleasant, knowledgeable and helpfulCleaned up after himselfEasy to work withFive star service and company is built on establishing and maintaining long-term relationships We have used Riley for the past years and have never had a problemThey have done large and small jobs for us as well as maintenance and we have never had any problemsThe call center is helpful, efficient and has a large number of referrals for other home maintenance issues, all of whom have been very goodYou can rely and trust Riley Heating and Cooling
I recently had my hot water boiler and separate house humidifier served by Riley Heating I was very pleased with the service received The service rep who came to my home was knowledgeable and courteous I will use Riley for all my heating and cooling needs in the future
Great service by Riley Always on time and courteous Has a great pkgfor spring and fall furnace and AC checks
Riley Heating and cooling gave us an excellent price and the installers Russ and Jack were awesome Worked professionally, cleaned up and I couldn't ask for nicer guys to do business with The owner (Fred) is also a first class act They are the best!!!
Tremendous customer service Fred set out a framework for our heating and air conditioning needsJohn came out and methodically examined our boiler and A/C systems He patiently explained what he was doing and answered my questions He identified problems and suggested alternative courses of action, taking into account the age the equipment We have developed a great deal of confidence in Riley's capabilities and integrityWe would not hesitate to use them for everything from ongoing service to big replacement projects as well as highly recommend them to anyone
Great service
We've been dealing with Riley for years and have always been more than satisfied with the service we've receivedThat last technician who came to service our furnace was Russ *** He was very friendly, courteous and proffesionalWe would highly recommend Riley to anyone
Daniel *from Riley Heating & Cooling arrived promptly for my emergency call He took the time to explain how the furnace works and what the issue was Daniel arrived the next day with the ordered part and installed part quickly I appreciate the promptness and courteousness by the office staff and Daniel * Thank you
I am extremely pleased with the service Riley Heating & Cooling has given me over about years in my present houseJason serviced my furnace recently and gave me extra time to discuss my desire for a new, ***-friendly thermostatHis information and service was very helpful
Riley has been taking care of my furnace and air conditioner for many years and everything is running smoothly
recently replaced furnace and air conditioner - positive experience On time, courteous and neat
The furnace in our home (*** *** ***) in effect died on us during the recent cold spell We called Riley and one of their staff installed a replacement for a damaged part so that we could get some heat for the next nightThe following morning at am, a team of arrived to replace the entire furnaceAll of the men were knowledgeable, cooperative and personable, We now have heating in our Georgian And the whole project took just three days My wife and I are very impressed by the staff at Riley We have given them our business for the last years, since the previous furnace was installed by them We cannot say enough good things about Riley Heating
I can not praise highly enough the service I have received from the team at Riley Heating and cooling They arrive on time introduce themselves immediately and conduct their business in a very professional manner I would most definitely recommend this business
As always, timely and efficient service with a smile!
My three year old furnace would not light off this year I contacted Riley Heating and *ooling and made an appointment for inspection at 8AM today Russ * was sent out to my home He was prompt, courteous, and very thorough He ran diagnostics on my system, thoroughly inspected both the thermostat and the furnace He was with me about minutes when he determined that the unit needed a warranty repair and he had to order parts He left and we agreed he would come back after 2PM if the parts were available The Riley office called me several hours later and confirmed they had the parts and Russ would be back after 2PM as we agreed Russ returned as agreed and spent roughly two hours modifying the intake tube and replacing the needed parts At this point my house is warming nicely Russ checked the filters and reset the system for winter operation Upon completion he reviewed everything with me in detail The majority of the work was covered by warranty He left the furnace area cleaner than he found it! Russ is a pleasant professional, who knows his business well and works efficiently and professionally!
Very good serviceOn time and professional
The technician was on time and completed the work very efficiently I've used Riley Heating and Cooling for almost thirty years and can't think of any reason to change companies There's no pressure to buy new products and a great willingness to keep the old systems up and running
Jorge was professional and solved our heating problem