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Rhino Roofing

3720 Commercial St NE Ste 400, Albuquerque, New Mexico, United States, 87107-2279

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Rhino Roofing Reviews (%countItem)

This Company is AMAZING! Fair, competent and fast. Highly recommend.

Rhino Roofing Response • Nov 15, 2019

Thank you so much for taking time to review and give us feedback! We appreciate you and your business.

Johnny and his crew did an excellent job. They showed up on time and did great work

If you ever want someone to have your back this is the company that will be there for you! EVERYONE! and I mean EVERYONE I have come in contact with is amazing. They make you feel like family! I have had them help me over and over not only professionally but have personal concern for me. They are truly a great company to have in your corner. They have been a blessing. All I can say is Thank you and you are truly appreciated more than you will ever know.
Rhonda F

Great service, very professional and very knowledgeable! Highly recommend getting your roof service needs through them!

Rhino Roofing Response • Oct 03, 2019

Thank you, John. We appreciate you and you choosing Rhino Roofing!

Very professional and a pleasure to work with. We were very pleased with the work completed.

Rhino Roofing Response • Oct 03, 2019

Thank you for the kind words Jenny!

The inspectors who came to look at my roof were very professional, knowledgeable, and helpful. They offered me a few different solutions and were reasonably priced. I'm looking forward to having them repair and maintain my roof going forward.

Rhino Roofing Response • Sep 30, 2019

Thank you for your business. We appreciate you and taking the time to review us.

Love the Rhino Roofing company!! Greg and Daryl are awesome and answer their phones...even on weekends. I have had several issues with my roof, leaks hail damage, and they get you taken care of. And if there are issues with any job, they get it fixed. Not only that but they are very personable. They don't treat you as a customer, they treat you as family!!

Rhino Roofing Response • Sep 25, 2019

Thank you so much for the kind words April. We appreciate you and your business.

Customer service was great. Daryl was very responsive and didn’t give me the runaround. The roof turned out nice. We had leak issues, but they were very responsive about coming out to address them.

We had our roof damaged by hail. Greg came out and worked with us and made sure eveything was done right. They followed up and continued to make sure eveything was right. I would definitely recommend them for any of your roofing needs.

I have had Rino Roofing do 2 roofs for me. They completed the roof in 2 days and did an excellent job. The Job went well. They were professional and cleaned the jobsite up every day they were there. I am planning on using them again on another home of mine. Mark, Gino, and Darryl were great.

Last year a bad thing happened. A winds storm blew a large tree onto our roof. Gino and his team from Rhino Roofing came to the rescue and repaired our roof. We had company coming and needed the roof repaired ASAP. Rhino worked us into the schedule expidited the work. The crew was Great, very professional, and worked very hard to complete the proejct.

Thru the entire process Gino advised us and supported us in getting the insurance claimed processed, in selecting the roof material, and offering options we should consider.

The office staff was very accomodating and supportive and professional. They assisted us in the process of moving insurance claims until all of our invoices were paid.

After it was all over, we were so impressed with our new roof and the work Rhino completed that we now think the unfortunate event was the best thing that happened to us. Our house looks great.

Best of all my wife loves our new roof.

We truly thank everyone at Rhino for the great work they all did!!!!

Rhino Roofing Response • Aug 27, 2019

Thank you so much for the kind words Rick! We value your business!

We just had our roof replaced and this company did an outstanding job for us. From the salesperson to the job foreman and most importantly the men on the roof I just want to say thank you. You all did an expert job. Everything was covered in a very professional manor and the job looks great. Well done Rhino.

Rhino Roofing was incredible to work with. They have replaced two different roofs for me and both times I found the representative to be accommodating,professional and very easy to work with. The work crews were great,they did their best to minimize the chaos that is usual on a work site and cleaned up the site each evening. The follow up was done in a timely manner. I would highly recommend this company!

Rhino Roofing Response • Aug 15, 2019

Thank you Linda for taking the time to give us a review. We value your business and appreciate the kind words!

Incredible job. I was very pleased with these guys’ knowledge, customer care, and professionalism. They really went above and beyond to help us out.

Rhino Roofing Response • Aug 13, 2019

Thank you for taking the time to tell us how we did. We appreciate the feedback and your business!

I was very pleased with the ease of the whole process. From the salesman, Charlie, to the final inspection and follow up by Darryll, the service from Rhino was awesome. Charlie even sat with me while I contacted my insurance company and gave them information that I wouldn’t have known. The price I was quoted was honored and I was promptly contacted about any additional work that was required. Even the crew was polite and friendly. I would definitely recommend this company.

Rhino Roofing Response • Aug 15, 2019

Thank you Mary for your feedback! We appreciate your business.

Darrell and Adam were very helpful in all the questions and concerns I had regarding my roof needs. Adam helped with info I didnt have any knowledge of and taught me a few important things. Darrell, was a quick response and came out to see the problem, inspected, and educated me on it. He was courteous and very helpful. Would highly recommend to all those who are in need of any roof concerns. Inexpensive and high quality.

Rhino Roofing Response • Aug 09, 2019

Thank you Geneva for the review! We appreciate your business.

So pleased with the customer service provided by Greg and Darryll. Well over a year after my new roof was installed, I called to ask if someone could look at the flashing around my skylights. Darryll arrived, very professional and courteous, to check my concerns. All is well as the skylights are self flashing, all one unit. Darryll did find an area that required a bit of sealing and took care of it free of charge.

Rhino Roofing Response • Aug 09, 2019

Ellen thank you for your review! We value your business!

Rhino Roofing has attempted to repair leaks on my roof on at least four occasions after the company completed their job. I have water inside at two skylights and two HVAC vents. Rhino Roofing is nonresponsive to me and has quit communication with me even though my roof is still under warranty which Rhino. I started with an inspection from an HVAC company. *** They informed me that the leaks from the vents were comming from the roof. The inspection was $96.40.

Rhino Roofing Response • Jul 22, 2019

Mrs.

As one of New Mexico's premier roofing contractors, we would like to apologize for this inconvenience. This is something that has rarely happened to us and is very out of character. In the last 20 years we have installed over 10,000 roofs in New Mexico, and we take great pride in our customer service.

We offer no excuse other than it was an error and an oversight on our part. We will honor your request of a refund on your roof, in a sign of goodwill on your part. Our GM of our Las Cruces branch, Paul R would like to personally apologize for his part in this. We have put into place, a better communication system on our end, due to this breakdown in communication.

We pride ourselves in developing "Raving Fans" with our customers. This was not a Raving Fan experience for you and we truly apologize.

Please let us know if we can reimburse you in person, or if you would like to have us overnight the check.

Thank you

Sales Rep C. Harley S talked to me about replacing my roof . He told me that Rhino Roofing would replace my roof with the top of the line roof & home owners INS would pay for it. That's exactly what happened, Tommy T. made sure the roof (TPO) was installed properly & took care of my request, for minor customizing. Rhino delivered everything promised.

Rhino Roofing Response • Aug 09, 2019

Thank you so much for taking your time to submit a review. We appreciate you and your business Timothy!

I called Rhino roofing for a estimate in a new roof. They took my contact info and said they would have a estimator contact me. Basil M from Rhino Roofing called me back. I made a appointment to meet him. He did explain to me that he was the insurance specialist. I told him that this was not going to require insurance. I just needed a new roof. On the day of the appointment, I was at the house, no Basil, no phone call, no nothing. I would gather that my money is not green enough! Very frustrating!!!!!!

Rhino Roofing Response • Jun 17, 2019

Robert, I am very sorry for your experience. We value your feedback and we make customer satisfaction our main priority at Rhino Roofing. If you would like, we can send our sales manager to give you an estimate. Please give me a call if you need any assistance. Jolyn 505-242-1602

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Description: Rhino Roofing
4413 Venture Ave, Suite 200, Duluth, MN 55811;
(218) 724-7663; Rhino Roofing is a Duluth MN based roofing company on a mission to revolutionize the industry by installing roofing systems the ACTUALLY LAST and developing a workplace that provides excellent team culture. We believe that this will ultimately result in amazing customer experiences, which is the foundation for our success. We are also using our knowledge to share content with our customers that will help them make educated buying decisions and protect them against some of the outdated and bad industry practices that have given the roofing industry a poor name. We serve the residential market with Rhino Tough roofs and siding that last in our harsh climates and the commercial market with service and maintenance that keeps properties and investments protected. We are fully licensed and insured and we serve all of MN and WI.
Working hours: Monday - Friday 7AM - 7PM; Saturday 9AM - 3PM; Payment terms: All Major Credit Cards and Checks;

Address: 3720 Commercial St NE Ste 400, Albuquerque, New Mexico, United States, 87107-2279

Monday:
08:00 AM - 05:00 PM
Tuesday:
08:00 AM - 05:00 PM
Wednesday:
08:00 AM - 05:00 PM
Thursday:
08:00 AM - 05:00 PM
Friday:
08:00 AM - 05:00 PM
Saturday:
Sunday:

Phone:

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Fax:

+1 (505) 294-8859

Web:

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