Receivables Management Partners LLC

WE RECEIVED DISPUTE DATED FEBRUARY 23, 2017, RECEIVED ON FEBRUARY 27, 2017.  WE RESPONDED TO CONSUMERS DISPUTE ON MARCH 17, 2017 AND ATTACHED AN ITEMIZE STATEMENT TO IT VALIDATING THE DEBT WHICH SHOWS NAME OF THE FACILITY, AMOUNTS PAID BALANCE OWED.  IT WAS MAILED TO THE ADDRESS HE...

HAS PROVIDED IN THIS DISPUTE. IF CONSUMER WANTS WE CAN PROVIDE HIM COPY OF THIS RESPONSE.

After reviewing the complaint, the account should have been covered by workmans compensation.  For this reason only,  I will remove from the patients credit.  If workmans compensation was not involved, the paid account would update on the credit as a paid...

collection.  Workplace injury should always be reported to the employer.

We have sent a letter to consumer of the balance owed and note attached that our contract is with our client to collect the balance owed. Letter was sent on 07/05/17.

I have verified with our client all the information regarding consumers concerns.  The patient is her child, she took him into the ER this put her as his guarantor and responsible party. Also her son was 19 at TOS which makes him his own guarantor.  The information we sent is per...

her request what we had when disputed.  The reason for the different address is the address provided to us by our client at the TOS which was 2013.  We will be changing the guarantor on the account and will be doing a deletion for consumer on E-Oscar and will send her a letter confirming the deletion to her current address.

The consumer is correct and this had to do with the coding issue on the incoming mail.  Her letter was received on the October 13, 2015, not October 23, 2015 per my notes on the account when the itemize was requested from our client was on October 15, 2015.  When itemize was received...

it was past the 30 days to respond to the consumers request and should have been deleted.  Both accounts have been coded to be deleted on my CBR update tomorrow. We apologize for the inconvenience this has caused you.

We did respond to consumers dispute dated June 24 received on June 29, 2015.  We responded on July 28 and we attached itemize and validation and to date we have received no return mail.

We have two accounts, one for 320.00 and one for 213.76, the dates of service on them are 0301 and 0306.  One is for [redacted]s and the other is for [redacted].  No hospital charges.  If this is what she is referring to please let me...

know.     [redacted]

We have listened to the conversation that took place.  We are required by law to verify and make sure we are speaking to the correct person to make sure we do not disclose any personnel information to someone else.  The consumer would not identify himself.  The agent did not hang up...

on the consumer. The consumer was the person who disconnected the call. Attached is a letter from our General Manager to consumer.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Thank you, does this mean, the account will be deleted from CBR?  
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: I have checked my credit report again and...

they have also added 4 additional accounts that were disputed and removed.  All were added back on the credit reports on 2/18, the amounts are for $587, $510, $300, and $370.  They need to remove all these accounts as they have already been disputed and removed.  
Regards,
[redacted]

The consumer set card for payments on 09-29-15 and when it was ran it declined she was then reached on October she gave new card information to run her monthly payments. Accounts will only update as paid in full not deleted.

Complaint: [redacted]
I am rejecting this response because:First of all, I never received debt collector's response within the specified 30 days, per Texas Finance Code.  Secondly it is ridiculous to claim I received their response on the basis they never received return mail marked "undeliverable."  Even if I believed their claim to have responded in a timely manner, the US Post Office does not guarantee delivery of its first class mail, it is not out of the realm of possibility that mail can be delivered to an unintended party.  Furthermore, hundreds of federal claims have been filed against this collector for violations of FDCPA including willful negligence. I would have a hard time taking any debt collector's word at face value.  I maintain that I never received their response, and their is no evidence supporting their claim.  I am making every effort to resolve this matter outside of presenting this case before a courtroom jury where I would be asking for statutory and punitive damages.   
Regards,
[redacted]

I HAVE PRINTED THE STATEMENTS AND HAVE ALREADY MAILED TO THE ADDRESS PROVIDED TODAY.  THE ACCOUNT HAS NOT BEEN REPORTED TO ANY CREDIT REPORTING AGENCIES.  THEY SHOW THE PAYMENTS MADE AND BALANCE LEFT.  THE STATEMENT ALSO SHOWS THE FACLITY AND DATES OF SERVCIE....

I APOLOGIZE FOR THE INCONVENIENCE THIS HAS CAUSED YOU.

We have received return mail on August 5, 2015 "not deliverable as addressed." Consumers letter of dispute that was sent to us shows address of P. O. Box 1695, this is were our response to her dispute was sent and the mail was returned. I do see that on her Revdex.com dispute she shows address of P. O. Box [redacted].

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. However, if I do not receive my deletion letter within 24 hours I will have to resort to legal action.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: I may have got the verbage wrong but that was the intent.  I did send a debt validation to you and requested certain info.  I am sorry this has gotten very confused.  All I am asking is that you send me the rest of the requested information but remove from credit reports to come to an agreement on the account.  You still did not provide validation according to the Texas Finance Code.
Regards,
[redacted]

We received this account in our office 11/06/14 for a balance of 907.94.  On  12/01/14 we received a letter of validation. It was routed to the department that handles validations.  There was nothing about cease and desist that we were aware of.  On 12/08/14 our...

representative called him at 4:49, he said he was already paying on this bill, we explained this is for the Emergency Physician, maybe he was paying the hospital, he said we are violating the FDCPA  by calling him.  A collection notice was sent out on 11/7/14 and was not returned to us. He hung up on our representative.  On 12/17 we responded to his request with an itemized statement mailed to [redacted], Texas.  We called him on 01/02/14, he said he had not received the bill, we have sent notice and bill twice to the correct address.  We advised him, the account will report to the credit on or about 01/06/14, if he doesn't make arrangements.[redacted]

Complaint: [redacted]
I am rejecting this response because: My name was not [redacted] until a year ago so this could not have been the info the business had at that time, nor the address since I have never lived in Killeen. I ask for an itemized statement so I can look over the charges that were presented AND if any insurance was credited at that time. I did offer to make a settlement for a percentage if they would take it off my credit which they stated they are not allowed to delete it but other collection agencies I have spoke to have done this for a percentage settlement. Also, there are TWO companies on my credit trying to collect on this and not sure why but I have contacted them too. I will also be contacting the business these charges were associated with at that time. I will NOT call you because when I spoke to you in the past you proceeded to demand full payment and not allow me to speak at all. It is easier for me to correspond through emails since I have a baby and work too.
Regards,
[redacted]

There will no longer be payments taken from the credit card that were set up.  They have been deleted from the system.  Also we will be sending a refund check for the February payment that was ran.  This will go out today or 1st thing tomorrow.

We will send consumer validation of the debt. We have a business associate agreement with [redacted] allows us to provide the information requested for verification of the debt.