Receivables Management Partners LLC

CONSUMER IS CORRECT WE DID REFUSE TO PROVIDE AN ITEMIZE STATEMENTREASON IS WE ARE NOT LICENSE IN HIS STATE, WE SHOULD HAVE NOTIFIED OUR CLIENT THAT THE CONSUMER WAS REQUESTING THIS INFORMATION BUT IN THE MEANTIME THE ACCOUNT WAS CANCELLED FROM OUR OFFICE PER CLIENTS' REQUEST THE ACCOUNT IS NOW NO LONGER IN OUR OFFICE AND IT HAS NOT GONE ON HIS CREDIT REPORT

After reviewing the complaint, the account should have been covered by workmans compensation For this reason only, I will remove from the patients credit If workmans compensation was not involved, the paid account would update on the credit as a paid collection Workplace injury should always be reported to the employer

Complaint: [redacted] I am rejecting this response because: I may have got the verbage wrong but that was the intent I did send a debt validation to you and requested certain info I am sorry this has gotten very confused All I am asking is that you send me the rest of the requested information but remove from credit reports to come to an agreement on the account You still did not provide validation according to the Texas Finance Code Regards, [redacted]

We spoke with consumer on 12/30/13, made him aware accounts were placed for collection He requested a statement, it was emailed to him We tried to contact him three times after the email He never let us know he did not receive the statement He called from his credit report, wanted accounts deleted from the report, told him no, they would be updated as a paid account, he said fine and paid the bill in full The credit bureaus will be made aware of the change when we drop our file to them the end of the month Our calls are recorded so everything said can be verified[redacted]

Please be advised that we have contacted our client in an effort to provide you with verification you requested However our client has been unable to provide us validation in a timely mannerTherefore we have ceased collection of this account I will be do a deletion for you on E-Oscar and will be sending you a letter today

We received this account in our office 11/06/for a balance of On 12/01/we received a letter of validationIt was routed to the department that handles validations There was nothing about cease and desist that we were aware of On 12/08/our representative called him at 4:49, he said he was already paying on this bill, we explained this is for the Emergency Physician, maybe he was paying the hospital, he said we are violating the FDCPA by calling him A collection notice was sent out on 11/7/and was not returned to usHe hung up on our representative On 12/we responded to his request with an itemized statement mailed to [redacted] , Texas We called him on 01/02/14, he said he had not received the bill, we have sent notice and bill twice to the correct address We advised him, the account will report to the credit on or about 01/06/14, if he doesn't make arrangements[redacted]

I have a copy of the original letter from the patient, it does not say anywhere cease and desist It says please address all correspondence regarding this opportunity to: and gives his name.He is not disputing the debt, he requested validation, we provided that for him

The consumers letter states that he requested validation of the debt and 1st paragraph states not disputing and 2nd paragraph (a) that the debt, or any portion thereof, is disputed and is repeated again in the 2nd paragraph. We will cease & desistNow I need to know if the consumer per their letter actually disputes the charges or not. I will need something in writing clearly informing me one or the other disputes or does not dispute so that I can respond to his request accordinglyHe can fax this to me at ***

I SEE THAT THE CONSUMER HAS ACCOUNTS. I WILL BE UPDATING ON E-OSCAR ALL ACCOUNTS AS PAID IN FULL. I WILL SEND CONSUMER A LETTER AND PROVIDING HER AUD#'s. THIS WILL BE UPDATED IN 24-HOURS

he consumer was called numerous times and messages left and when we finally spoke to her on February 20, 2015, she told us she would call back the following week and at that time was advised of it going on credit reportThereafter more messages were left then she called our office
on April 7, 2015, was willing to pay if deleted and was told no. She was aware of the balance and given the opportunity to resolve it in a timely manner and did notwe will not delete if she does pay it will at least show on CBR as paid account

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

ALL PROCEDURES WERE FOLLOWED CONSUMER WAS INFORMED OF CBR AND GIVEN OPTION TO MAKE A PAY PLAN, REFUSED. WE ARE IN GOOD FAITH DELETING THE ACCOUNT CONSUMER WILL BE SENT A LETTER INFORMING HER THAT THIS HAS BEEN DONE

We sent letter at time account was receivedThe information provide to us is what was provided to our client including address and numbers. The account was not reported to the credit bureau until January as a consumer is giving days to resolve before it goes on Credit ReportThe account will be deleted and this will take at least 4-weeks to update and I will be sending consumer letter today informing him of this

This is to inform you that now due to age of the account in our system that it has been deletedI will be sending you a letter informing that this has been done

WE HAVE CONFIRMED WITH OUR CLIENT'S OFFICE THAT THE ACCOUNT IS NOT PAID IN FULL IT IS STILL OUTSTANDING. THEY HAVE NO ONE IN THEIR OFFICE BY THE NAME OF *** ***. IF SHE CAN PROVIDE SOME PROOF OF PAYMENT THAT SHE DID PAY MEDICAL ANESTHESIA AS A FRONT AND BACK COPY OF CHECK, CREDIT CARD
STATEMENT OR SOMETHING WE CAN GO BY SO THAT WE CAN CONDUCT AND INVESTIGATION AS TO HER ALLEGATIONS

Complaint: ***
I am rejecting this response because: Debt was reported to credit agency before contact was ever made on behalf of the businessSupposed phone calls and messages were never received, even though business says "calls were made on 10/30/11/22/12/26/message left," and my phone number has not changed since 2003, so I'm not sure who they "called" but it was not meFor the record, the hit on my credit report came up 10/21/13, before any alleged contact was ever initiated or madeNone of my other bills or mail was returned to sender because a proper address change was filed through the post office and all other mail was accordingly forwarded without issue, so this is extremely hard to believeFrom someone with decent credit and who wishes to keep it that way, notification of a charge or invoice would be appreciated before reporting said bill as a debt and refusing to accept communication or payment
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution, deleting account from credit report, is satisfactory to me
Regards,
*** ***

I HAVE PLACED ALL THE ACCOUNTS IN DISPUTE AND REQUESTED ITEMIZE STATEMENTS FROM OUR CLIENTS ONCE RECEIVED WILL SEND THEM.

I have done the deletion on E-Oscar deleting this from all 3 credit bureaus.  A letter is forthcoming.

The consumer was sent letter from our system and was returned "moved left no address".  Calls were made on 10/30/13 11/22/13 12/26/13 message left no return calls until January 2, 2015.  The collector states requested itemize but does not show she ever mailed one out. I am now mailing out...

an itemize statement to the corrected address today.