Frank Rhyno stands behind the product he sells. He and his company are courteous and very communicative in keeping me up to date with my order and with any questions I had about firewood. We were able to set a time and date for the delivery and coordinated his efforts to be punctual. There was no question of whether the load was short- in fact, I'm fairly positive he delivered just a touch more just to make sure that he more than covered the amount that I ordered. I would recommend Frank Rhyno's Valley Firewood to anyone who is considering to buy firewood, it's a decision that you can feel good about making.
I would like to thank Frank Rhyno's Valley Firewood for keep my family warm for the past 3 winters. I can always rely on the best customer service and professionalism from Frank and his staff. The wood is always to spec and a true cord. It is nice to know what moisture % your wood is at delivery time, the meter never lies! This team comes highly recommended from this family to yours. Frank I will see you very soon with next years wood.
I have used Frank Rhyno as my supplier of firewood for the last two years. having had a few bad experiences with previous suppliers it has been a pleasure to do business with an honest and extremely conscientious gentleman. Whilst he may not be the cheapest around I have been very happy to pay a premium for top quality wood that is delivered on time and has been on the generous side of the quantiy ordered. I have recently taken delivery of 3 cords to top quality maple which based on last year's wood will keep the family warm through next winter..
We have had our wood delivery from Frank for the past three years without an issue. Frank and his employees are personable, on-time and honest. The pricing of his wood and delivery is extremely fair. He is knowledgable about the firewood business beyond compare. The quality of his Tri-Maple mix is top notch. If there is ever a Minister of Firewood position created in Ottawa, Frank's gets my vote!
No surprise he has 28 reviews here and they are all positive. Great experience dealing with them. Great wood. Maple. Will provide plenty of heat and burn slowly. Nice and dry. They also did a great job of educating us and staying in touch. Delivered when they said. They will be supplying our firewood for many years to come... we hope.
If you want an easy transaction, high quality wood and excellent customer service, just use Frank for your firewood. You get great value and good wood. I've been buying wood for over 30 years. I've used 3 other suppliers until they didn't have wood or retired. Now I've met Frank and I won't need to use anyone else as long as he stays in business. He cuts it as you like to burn it - any length and size. We really are very happy with his service and wood.
Frank provides exceptional service, honest, friendly, knowledgeable, prompt, all the qualities you hope for when doing business with someone. I would highly recommend Frank to anyone looking for firewood.
I have been buying wood for three years, tried three different suppliers that their ads on kijiji claimed a full cord, and maple hard wood. never in three years have I gotten what I ordered and the type of wood ordered. last year, the wood was so hard to burn it made getting the fire going in the woodstove a depressing process. this april I ordered two cords from a supplier at 275 a cord, when stacked and measured, it worked out to 1 and 1/4 cord if that; that worked out to about 500 dollars per full cord not a cheap cord and was left needing one more cord to get through next winter, it contained 10, 16 and 18 inches mix of three different kinds of wood and some softwood in the mix. I called frank rhyno to inquire about the price of a cord and frank took the time to talk to me and educate me about so many aspects of the firewood world. I placed an order for one cord, it got delivered as promised on time, the driver was very friendly, cheerful, polite, helpful and personable. I was beyond thrilled to see the wood neatly hand stacked on the trailer. you can measure it before it gets dumped. I got a little more than one cord, the wood had no rot, it was dry Maple as promised and all cut the same length. I am going to get all my firewood from Frank Rhyno from now on and put to rest the worrying about quality and amount. worth every penny I paid Frank Rhyno's valley firewood.
Just had two cords of firewood delivered ahead of schedule. The wood looks fantastic. Frank went above and beyond what was expected. Very knowledgeable doing everything he could to help. He now has a customer for life.... and a lot of referals. Great job Frank!!
Frank Rhyno stands behind the product he sells. He and his company are courteous and very communicative in keeping me up to date with my order and with any questions I had about firewood. We were able to set a time and date for the delivery and coordinated his efforts to be punctual. There was no question of whether the load was short- in fact, I'm fairly positive he delivered just a touch more just to make sure that he more than covered the amount that I ordered. I would recommend Frank Rhyno's Valley Firewood to anyone who is considering to buy firewood, it's a decision that you can feel good about making.
I would like to thank Frank Rhyno's Valley Firewood for keep my family warm for the past 3 winters. I can always rely on the best customer service and professionalism from Frank and his staff. The wood is always to spec and a true cord. It is nice to know what moisture % your wood is at delivery time, the meter never lies! This team comes highly recommended from this family to yours. Frank I will see you very soon with next years wood.
I have used Frank Rhyno as my supplier of firewood for the last two years. having had a few bad experiences with previous suppliers it has been a pleasure to do business with an honest and extremely conscientious gentleman. Whilst he may not be the cheapest around I have been very happy to pay a premium for top quality wood that is delivered on time and has been on the generous side of the quantiy ordered. I have recently taken delivery of 3 cords to top quality maple which based on last year's wood will keep the family warm through next winter..
We have had our wood delivery from Frank for the past three years without an issue. Frank and his employees are personable, on-time and honest. The pricing of his wood and delivery is extremely fair. He is knowledgable about the firewood business beyond compare. The quality of his Tri-Maple mix is top notch. If there is ever a Minister of Firewood position created in Ottawa, Frank's gets my vote!
No surprise he has 28 reviews here and they are all positive. Great experience dealing with them. Great wood. Maple. Will provide plenty of heat and burn slowly. Nice and dry. They also did a great job of educating us and staying in touch. Delivered when they said. They will be supplying our firewood for many years to come... we hope.
If you want an easy transaction, high quality wood and excellent customer service, just use Frank for your firewood. You get great value and good wood. I've been buying wood for over 30 years. I've used 3 other suppliers until they didn't have wood or retired. Now I've met Frank and I won't need to use anyone else as long as he stays in business. He cuts it as you like to burn it - any length and size. We really are very happy with his service and wood.
Frank provides exceptional service, honest, friendly, knowledgeable, prompt, all the qualities you hope for when doing business with someone. I would highly recommend Frank to anyone looking for firewood.
I have been buying wood for three years, tried three different suppliers that their ads on kijiji claimed a full cord, and maple hard wood. never in three years have I gotten what I ordered and the type of wood ordered. last year, the wood was so hard to burn it made getting the fire going in the woodstove a depressing process. this april I ordered two cords from a supplier at 275 a cord, when stacked and measured, it worked out to 1 and 1/4 cord if that; that worked out to about 500 dollars per full cord not a cheap cord and was left needing one more cord to get through next winter, it contained 10, 16 and 18 inches mix of three different kinds of wood and some softwood in the mix. I called frank rhyno to inquire about the price of a cord and frank took the time to talk to me and educate me about so many aspects of the firewood world. I placed an order for one cord, it got delivered as promised on time, the driver was very friendly, cheerful, polite, helpful and personable. I was beyond thrilled to see the wood neatly hand stacked on the trailer. you can measure it before it gets dumped. I got a little more than one cord, the wood had no rot, it was dry Maple as promised and all cut the same length. I am going to get all my firewood from Frank Rhyno from now on and put to rest the worrying about quality and amount. worth every penny I paid Frank Rhyno's valley firewood.
Just had two cords of firewood delivered ahead of schedule. The wood looks fantastic. Frank went above and beyond what was expected. Very knowledgeable doing everything he could to help. He now has a customer for life.... and a lot of referals. Great job Frank!!