Called Frank late in the season and he was more than happy to help me out. Within a few days I had 2 FULL cords of amazing wood delivered by Darren with a friendly smile and professional attitude. Now I burn half the wood I did before and it is a pleasure to look at all that wonderful wood stacked up. I wanted a large splitting block too and of course Frank was able to deliver. Thank you, I will be back for more next season.
With his knowledge, honesty, and genuine care of the firewood industry, Frank is unfortunately in a league of his own. I have been a customer of Frank's for 3 years now, and have yet to find any other firewood dealer who delivers the quality and quantity of Frank's product. He and his driver, [redacted], are a pleasure to do business with. In my attempts to find a closer supplier of firewood to try and save some money on delivery costs, I inevitably always come back to Frank. The quality and quantity of product of all other sellers I have purchased firewood from pale in comparison to Frank's product. By trying to find a cheaper supplier, as many others know all too well, one ends up saving no money, and getting a much lower quality product.
I had a local supplier who charged no delivery and went out of business after 20 years because of lack of firewood due to N.S. Power taking all the trees it can get. I started with Frank Rhyno 3 winters ago and my cost almost doubled, however I am very satisfied with this company. They are courteous, knowledgeable,dependable and more than anything honest.Having heard horror stories from friends who have been delivered "face Cords","Short Cords" and "metric cords" it is comforting to know that Frank Rhyno delivers a true 128 cu. ft. cord of quality firewood.[redacted]
I have been getting firewood from Frank for several years now. We use a woodstove as our primary heat source and have been very satisfied with the quality of the wood, the quantity and price and the service. Frank has also been a useful source of information about the state of the industry and some tips for getting the most out of the wood.
I have purchased firewood on three separate occasions from Frank Rhyno, and each purchase has gone smoothly. The owner puts a lot of effort into educating the consumer about the product they sell. The owner has excellent and prompt communication, and is honest and upfront about costs, fees, and timelines. Delivery always goes smoothly, and owner/delivery personel are friendly, courteous, and professional. I would recommend Frank Rhyno's Valley firewood to others.
I have been purchasing Firewood for over 20 years now and have been shocked at the cheating and reckless disregard for the customer that goes on in the Firewood industry in this province. It was with a great sigh of relief that I found Frank.
Frank has been more than helpful and forthcoming in any dealings I have had with him now these two years. His effort to be honest, transparent and fair to the customer is a blazing bright spot in an industry severely lacking these things.
I would be more than confident to recommend Frank and have done so a few times now.
This is my third year of purchasing my firewood from Frank Rhyno. This year as in the past he provided what appears to be exceptional looking firewood. Even my neighbors have commented on how good the wood looks. Through my experience I have nothing but good things to say about Franks product, service and customer service. I have even recommended him to several of my friends and hope they use his services because of his professionalism and dedication to customer satisfaction. Will definitely be buying from him again next year.
I have purchased fire wood from Frank for the last 3 years and I am fully satisfied with the quality and most importantly the quantity of wood offered. Always very full cords.
In a business where quality and price are rarely guaranteed Frank Rhyno provides excellent quality wood at a reasonable cost. He explains the process thoroughly whether you're an experienced wood buyer or a first-timer. Frank sends updates throughout the year via email regarding quantity of wood available in the region as well as price fluctuations. He does this so we're never caught off guard. I have always referred Frank to my friends, family and neighbours and will continue to do so.
Frank Rhyno is knowledgable, fair and reliable.
Thank you Frank Rhyno, for all the information you provided me. I lost my husband 8 years ago and have been struggling each year to find decent firewood at a fair price. You have more than provided that to me. The wood I received last spring was perfect for the past winter. It is reassuring to know that not everyone is out to scam people. You have been open and honest from the get-go . I look forward to doing business with you again this year. Thank you!!
This is my second year buying wood from Frank, Frank is excellent, he delivers exactly the type of wood he says and at the exact time he says.
Frank on both occasions now have delivered slightly more that what was ordered, as a home owner, I could not ask for more and continue looking forward to doing business with Frank for years to come.
Over all I am more than satisfied.
The delivery men are very cheerful and helpful on site.
There is not rot in Frank's wood.
Excellent service.
I have been dealing with Frank for a few years now for firewood. I am very pleased with the product. Frank always delivers the wood when he says he will. Very dependable.
I had a completely satisfactory experience dealing with Frank Rhyno's Valley Firewood. He is clearly committed to providing an excellent product and good service. The wood is indeed excellent, and the price is reasonable when all is taken into account. He has been most helpful and informative. I will continue to purchase from him, and I feel confident recommending him to others.
This will be my third year of sourcing my wood through Frank with Wood being my primary winter heat source. I have found Frank to be extremely honest, reliable and even passionate about his industry.
Frank delivers full cords of Maple that have obviously been cut and dried long before delivery. The wood shows up with barely any bark clinging to its cured surface. I buy mine in spring to stack and further dry over the summer but the wood is fine to burn upon delivery and I do so regularly due to NS and its chilly evenings.
I have recommended Frank to many of my neighbours all of whom continue to order hardwood from him.
Frank is passionate about wood, about making sure it is cut at the right time of year, and suitably dry before delivering it. He has many concerns with people getting ripped off by other suppliers who either don't give a full cord or deliver wood from trees cut after the sap has started to rise.
He delivers when he says he will...early in April if he can so the wood has lots of time to dry before use.
He has written a website with extensive information on wood, wood burning and why he recommends not mixing wood types. Either all maple or all birch.
Frank's wood is so much better than what I was ordering before.
Based on my 2 winters buying wood from Frank, I can only say that I have been completely satisfied with the quality of product and service. Good and honest information, friendly and thoughtful delivery guys, all add up to ensure that next season's firewood will come from Frank Rhyno's company.
The quality & quantity of the product received was excellent. Frank is very knowledgable about the product he is selling & makes that known to his customer. His contact with me was consistant. The product was delivered as planned & the driver was very polite & knowlegeable about his job too. I would not hesitate to recommend him to someone else. I feel confident to contact him if I have any problems with the product.
This is the third year we purchased our wood at Frank's. Again it has been and still is a 100% positive experience for us. From the first time Frank was always available to answer the questions we had. There also is a lot of useful information on his website and you really get to know a lot about wood, wood quality, measurements....
He and his staff are very friendly and reliable people who always try to meet our expectations as a customer regarding delivery dates or cutting of the wood.
The wood is of extremely good quality and this year the wood was especially dry, so it only takes a short time until it's on fire. It's pure joy to put on the fire place.
As already said we are absolutely satisfied with his services and we would totally recommend him to all of our friends.
Called Frank late in the season and he was more than happy to help me out. Within a few days I had 2 FULL cords of amazing wood delivered by Darren with a friendly smile and professional attitude. Now I burn half the wood I did before and it is a pleasure to look at all that wonderful wood stacked up. I wanted a large splitting block too and of course Frank was able to deliver. Thank you, I will be back for more next season.
With his knowledge, honesty, and genuine care of the firewood industry, Frank is unfortunately in a league of his own. I have been a customer of Frank's for 3 years now, and have yet to find any other firewood dealer who delivers the quality and quantity of Frank's product. He and his driver, [redacted], are a pleasure to do business with. In my attempts to find a closer supplier of firewood to try and save some money on delivery costs, I inevitably always come back to Frank. The quality and quantity of product of all other sellers I have purchased firewood from pale in comparison to Frank's product. By trying to find a cheaper supplier, as many others know all too well, one ends up saving no money, and getting a much lower quality product.
I had a local supplier who charged no delivery and went out of business after 20 years because of lack of firewood due to N.S. Power taking all the trees it can get. I started with Frank Rhyno 3 winters ago and my cost almost doubled, however I am very satisfied with this company. They are courteous, knowledgeable,dependable and more than anything honest.Having heard horror stories from friends who have been delivered "face Cords","Short Cords" and "metric cords" it is comforting to know that Frank Rhyno delivers a true 128 cu. ft. cord of quality firewood.[redacted]
I have been getting firewood from Frank for several years now. We use a woodstove as our primary heat source and have been very satisfied with the quality of the wood, the quantity and price and the service. Frank has also been a useful source of information about the state of the industry and some tips for getting the most out of the wood.
I.
I have purchased firewood on three separate occasions from Frank Rhyno, and each purchase has gone smoothly. The owner puts a lot of effort into educating the consumer about the product they sell. The owner has excellent and prompt communication, and is honest and upfront about costs, fees, and timelines. Delivery always goes smoothly, and owner/delivery personel are friendly, courteous, and professional. I would recommend Frank Rhyno's Valley firewood to others.
I have been purchasing Firewood for over 20 years now and have been shocked at the cheating and reckless disregard for the customer that goes on in the Firewood industry in this province. It was with a great sigh of relief that I found Frank.
Frank has been more than helpful and forthcoming in any dealings I have had with him now these two years. His effort to be honest, transparent and fair to the customer is a blazing bright spot in an industry severely lacking these things.
I would be more than confident to recommend Frank and have done so a few times now.
This is my third year of purchasing my firewood from Frank Rhyno. This year as in the past he provided what appears to be exceptional looking firewood. Even my neighbors have commented on how good the wood looks. Through my experience I have nothing but good things to say about Franks product, service and customer service. I have even recommended him to several of my friends and hope they use his services because of his professionalism and dedication to customer satisfaction. Will definitely be buying from him again next year.
I have purchased fire wood from Frank for the last 3 years and I am fully satisfied with the quality and most importantly the quantity of wood offered. Always very full cords.
Delivery service is easily arranged and prompt.
First rate service. great wood, fair price.
In a business where quality and price are rarely guaranteed Frank Rhyno provides excellent quality wood at a reasonable cost. He explains the process thoroughly whether you're an experienced wood buyer or a first-timer. Frank sends updates throughout the year via email regarding quantity of wood available in the region as well as price fluctuations. He does this so we're never caught off guard. I have always referred Frank to my friends, family and neighbours and will continue to do so.
Frank Rhyno is knowledgable, fair and reliable.
Thank you Frank Rhyno, for all the information you provided me. I lost my husband 8 years ago and have been struggling each year to find decent firewood at a fair price. You have more than provided that to me. The wood I received last spring was perfect for the past winter. It is reassuring to know that not everyone is out to scam people. You have been open and honest from the get-go . I look forward to doing business with you again this year. Thank you!!
Dry firewood and full cord measure. Frank also provides excellent information on his product.
This is my second year buying wood from Frank, Frank is excellent, he delivers exactly the type of wood he says and at the exact time he says.
Frank on both occasions now have delivered slightly more that what was ordered, as a home owner, I could not ask for more and continue looking forward to doing business with Frank for years to come.
Over all I am more than satisfied.
The delivery men are very cheerful and helpful on site.
There is not rot in Frank's wood.
Excellent service.
I have been dealing with Frank for a few years now for firewood. I am very pleased with the product. Frank always delivers the wood when he says he will. Very dependable.
I had a completely satisfactory experience dealing with Frank Rhyno's Valley Firewood. He is clearly committed to providing an excellent product and good service. The wood is indeed excellent, and the price is reasonable when all is taken into account. He has been most helpful and informative. I will continue to purchase from him, and I feel confident recommending him to others.
This will be my third year of sourcing my wood through Frank with Wood being my primary winter heat source. I have found Frank to be extremely honest, reliable and even passionate about his industry.
Frank delivers full cords of Maple that have obviously been cut and dried long before delivery. The wood shows up with barely any bark clinging to its cured surface. I buy mine in spring to stack and further dry over the summer but the wood is fine to burn upon delivery and I do so regularly due to NS and its chilly evenings.
I would recommend Frank to anyone who burns wood.
I have recommended Frank to many of my neighbours all of whom continue to order hardwood from him.
Frank is passionate about wood, about making sure it is cut at the right time of year, and suitably dry before delivering it. He has many concerns with people getting ripped off by other suppliers who either don't give a full cord or deliver wood from trees cut after the sap has started to rise.
He delivers when he says he will...early in April if he can so the wood has lots of time to dry before use.
He has written a website with extensive information on wood, wood burning and why he recommends not mixing wood types. Either all maple or all birch.
Frank's wood is so much better than what I was ordering before.
Based on my 2 winters buying wood from Frank, I can only say that I have been completely satisfied with the quality of product and service. Good and honest information, friendly and thoughtful delivery guys, all add up to ensure that next season's firewood will come from Frank Rhyno's company.
The quality & quantity of the product received was excellent. Frank is very knowledgable about the product he is selling & makes that known to his customer. His contact with me was consistant. The product was delivered as planned & the driver was very polite & knowlegeable about his job too. I would not hesitate to recommend him to someone else. I feel confident to contact him if I have any problems with the product.
This is the third year we purchased our wood at Frank's. Again it has been and still is a 100% positive experience for us. From the first time Frank was always available to answer the questions we had. There also is a lot of useful information on his website and you really get to know a lot about wood, wood quality, measurements....
He and his staff are very friendly and reliable people who always try to meet our expectations as a customer regarding delivery dates or cutting of the wood.
The wood is of extremely good quality and this year the wood was especially dry, so it only takes a short time until it's on fire. It's pure joy to put on the fire place.
As already said we are absolutely satisfied with his services and we would totally recommend him to all of our friends.