Realtor.com

Confirmed with customer account will be cancelled and refunded

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Sincerely, [redacted]

Spoke to customer and agreed to cancel

Spoke with customer on 2/14, resent all order confirmation emails, agreed to cancel one month early as a courtesy

Customer's services have been cancelled and past due balance has been waived

Spoke to customer 6/6, agreed to cancel as requested

Customer's products are being cancelled

Complaint: [redacted] I am rejecting this response because:Received email from business that they are working on thisWas not yet correctedWill accept their response once the issue is resolved Sincerely, [redacted] ***

Phone number provided is invalidEmailed customer with the following response 11/13: Hello *** Thank you for contacting realtor.com®We thank you for your feedback and will ensure that it is routed to the correct partiesPlease let us know if there is anything else we can assist you with

Spoke with customer 3/and confirmed the property would be removedAlso explained that realtor.com® Customer Care can remove unwanted Not For Sale listings from the site and advised they can contact Customer Care directly for assistanceProperty has been removed and will drop off within 24-hours

Spoke with customer 11/and will apply partial credit to accountWill continue to work with customer throughout contract term

Spoke w/ [redacted] walked her through a search on realtor.com, explained how to find contact information for listings in her area; confirmed she understood that realtor.com did not take her deposit or application

Spoke to customer 3/and agreed to cancel only

Customer's products have been cancelled and full refund has been issued

Spoke with customer and services have been cancelled

Complaint: 12656698 I am... rejecting this response because: realtor.com refuses to let me out of a contract that I never signed. And is trying to charge me over $2,000.00 for services that they have not provided. I have spoken with multiple people and they are unwilling to allow me to end the services without paying them. They have in no way held up their end of the agreement, and rather than simply allowing me to discontinue services they are trying to take even more money from me. Sincerely, Mason [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

Spoke with customer briefly 11/and will continue to work with customer on account this weekWe will issue a partial credit to customer's account

Revdex.com: From: Healthy Goodies [mailto:joseph [redacted] @gmail.com] Sent: Thursday, February 22, 8:AM To: Revdex.com Info Subject: Re: You have a New Message from Revdex.com Serving Chicago and Northern Illinois Complaint # [redacted] Please closeCompany said they would close the account for me Best, Joe

Spoke with customer 12/and agreed to cancel