Prog Leasing, LLC

[redacted] Case Number: [redacted] Account Number: [redacted] Dear Ms [redacted] , On July 15, 2015, your complaint filed with the RevDex.com UT was referred to the Complaint Investigations Department at Progressive Leasing In order to better address your concerns and to resolve any future issues with your account, we must speak with you directly One of our agents from the Complaint Investigations Department will be contacting you within three (3) business days, via phone and email listed on the Progressive account, to obtain additional information so that we may work together to resolve this matter [Name], thank you for your business and allowing us to be of service Your concerns are important to us You can reach the Complaint Investigations Department at [redacted] Sincerely, Jake D [redacted] Compliance Manager Cc: Revdex.com

5/4/ [redacted] Case Number: [redacted] Account Number: [redacted] Dear Ms [redacted] , On May 4, 2015, your complaint filed with the RevDex.com UT was referred to the Complaint Investigations Department at Progressive Leasing In order to better address your concerns and to resolve any future issues with your account, we must speak with you directly One of our agents from the Complaint Investigations Department will be contacting you within three (3) business days, via phone and email listed on the Progressive account, to obtain additional information so that we may work together to resolve this matter Ms [redacted] , thank you for your business and allowing us to be of service Your concerns are important to us You can reach the Complaint Investigations Department at [redacted] Sincerely, [redacted] Compliance Counsel Cc: Revdex.com

Dear Mr [redacted] , On July 24, 2016, your complaint filed with the Revdex.com UT was referred to the Compliance Department at Progressive Leasing Recently, you spoke with one of our agents regarding what was required to pay the account in full, and close the account We thank you for your patience and willingness to work with us regarding your concernMr [redacted] , thank you for your business and allowing us to be of service Your concerns are important to us You can reach the Compliance Department at ###-###-####

10/20/ [redacted] Case Number: [redacted] Account Number: [redacted] Dear Ms [redacted] , On October 19, 2015, your complaint filed with the RevDex.com UT was referred to the Compliance Department at Progressive Leasing Progressive Leasing has conducted a review of your account Recently, one of our agents spoke with you by phone and discussed the concerns you expressed and a resolution was reached with regards to what actions were necessary to close the account with Progressive Leasing Ms [redacted] , thank you for your cooperation in this matter, and allowing us to be of service Your concerns are important to us If you have any further questions regarding this matter, please contact our Compliance Department directly at ###-###-#### Sincerely, Jake D [redacted] Compliance Manager Cc: Revdex.com

I am waiting for progressive to close my account Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: I will call them today I've tried several times calling this week, last week, and the week before and no one will cooperate I need a firm answer on closing out my account because the rims and tires are no longer in my possession and I'm still being held responsible I sent tracking numbers proving that I no longer have the merchandise Progressive continued to make me still responsible and will not resolve this issue with [redacted] All I want is my account to be closed and refunded Sincerely, [redacted] ***

We regret any confusion with our previous response That response was in regards to the complaint file date of November 29th, however it was on December 4th when you spoke with an agent and we addressed your concerns You should see the adjustment reflecting in your account by end of business day todayThank you again for allowing us to be of service

On January 31, your complaint filed with the Revdex.com was referred to the Compliance Department at Progressive Leasing Recently you spoke with one of our agents and a mutual resolution was reached with regards to the concern on your account Thank you for your business and allowing us to be of service Your concerns are important to us

Your complaint filed with the RevDex.com UT on January 6, 2018, was referred to the Compliance Department at Progressive Leasing. In order to better address your concerns and to resolve any future issues with your account, we must speak with you directly. One of our agents... from the Compliance Department will be contacting you within three (3) business days, via phone and email listed on the Progressive account, to obtain additional information so that we may work together to resolve this matter.Thank you for your business and allowing us to be of service. Your concerns are important to us. You can reach the Compliance Department at 844-702-5082.

On July 17, your complaint filed with the Revdex.com was referred to the Compliance Department at Progressive LeasingRecently you spoke with one of our agents and a mutual resolution was reached with regards to the concern on your account Thank you for your business and allowing us to be of service Your concerns are important to us

On March 7, 2017, your complaint filed with the Revdex.com UT was referred to the Compliance Department at Progressive Leasing. In order to better address your concerns and to resolve any future issues with your account, we must speak with you directly. One of our agents
from the Compliance Department will be contacting you within three (3) business days, via phone and email listed on the Progressive account, to obtain additional information so that we may work together to resolve this matterMs***, thank you for your business and allowing us to be of service. Your concerns are important to us. You can reach the Compliance Department at 844-702-

Your complaint filed with the Revdex.com UT on January 16, 2018, was referred to the Compliance Department at Progressive Leasing. In order to better address your concerns and to resolve any future issues with your account, and per your request, one of our agents from the
Compliance Department will be contacting you via email with further details about your account, and our suggestion of what we can do to address your concerns and resolve this matter Thank you for your business and allowing us to be of service. Your concerns are important to us

4/18/
*** ***
*** *** ***
*** *** ** ***
Case Number: ***
Account Number: ***
Dear Mr***,
On April 18, 2016, your complaint filed with the RevDex.com UT was referred to the Compliance
Department at Progressive
Leasing.
In order to better address your concerns and to resolve any
future issues with your account, we must speak with you directly. One of our agents from the Compliance
Department will be contacting you within three (3) business days, via phone and
email listed on the Progressive account, to obtain additional information so
that we may work together to resolve this matter
Mr***, thank you for your business and allowing us to
be of service. Your concerns are
important to us. You can reach the Compliance
Department at ###-###-####
Sincerely,
Jake D**
Compliance
Manager

Your complaint filed with the Revdex.com UT on November 14, was referred to the Compliance Department at Progressive Leasing. In order to better address your concerns and to resolve any future issues with your account, we must speak with you directly. One of our agents
from the Compliance Department tried contacting you at the number provided on this complaint, but were unable to reach you. Please contact us to further discuss your concerns so that we may work together to resolve this matter.Thank you for your business and allowing us to be of service. Your concerns are important to us. You can reach the Compliance Department at 844-702-

Complaint: ***
I am rejecting this response because:
Sincerely,
*** ***I cannot accept this response as the constant stream of phone calls have not stopped.The calls continue, with a number of ###-###-#### under the name of Sindic. *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

On March 28, your complaint filed with the Revdex.com UT was referred to the Compliance Department at Progressive Leasing. We were unable to locate an account for your fiance in our system with the information provided In order to better address your concern and resolve
any future issues with the account, we need to speak to you or the account holderWe hope to obtain the information needed so that we may work together to reslove this matter Thank you for your business and allowing us to be of serviceYour concerns are important to us You can reach the compliance Department at 844-702-

4/6/
*** *** ***
*** *** *** **
*** *** ** ***
Case Number: ***
Account Number: ***
Dear Ms***,
On 4/6/2015, your complaint filed with the RevDex.com UT was referred to the Complaint Investigations Department at
Progressive Leasing.
In order to better address your concerns and to resolve any
future issues with your account, we must speak with you directly. One of our agents from the Complaint
Investigations Department will be contacting you within three (3) business days,
via phone and email listed on the Progressive account, to obtain additional information
so that we may work together to resolve this matter
Ms***, thank you for your business and allowing us to
be of service. Your concerns are
important to us. You can reach the Complaint
Investigations Department at ***
Sincerely,
*** ** ***
Compliance
Counsel
Cc: Revdex.com

On April 1, your complaint filed with the Revdex.com was referred to the Compliance Department at Progressive Leasing. Recently you spoke with one of our agents and a mutual resolution was reached with regards to the concern on your account Thank you for your business
and allowing us to be of service Your concerns are important to us

2/8/
*** ***
*** *** *** ***
*** ** ***
Case Number: ***
Account Number: ***
Dear Mr***,
On February 8, 2016, your complaint filed with the RevDex.com UT was referred to the Compliance
Department at Progressive Leasing.
In order to better address your concerns and to resolve any
future issues with your account, we must speak with you directly. One of our agents from the Compliance
Department will be contacting you within three (3) business days, via phone and
email listed on the Progressive account, to obtain additional information so
that we may work together to resolve this matter
Mr***, thank you for your business and allowing us to
be of service. Your concerns are
important to us. You can reach the Compliance
Department at ###-###-####
Sincerely,
Jake D**
Compliance
Manager
Cc: Revdex.com