Prevatte-Terry & Associates, INC

Firstly, we would like to apologize for the negative experience you've had with our company. We have reviewed your information and have issued you a full refund. Please allow the proper time for these transactions to post to your account as they do not happen over night. We have also removed your...

information from our subscription list so, you will no longer be charged or receive our product. We hope this resolves any issue you may have.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

[redacted], [redacted], We apologize that you've had a negative experience with our company. After reviewing your account, we have attempted to refund you the charges totaling in $199.90. Due to an error with our system, we were unable to refund you these charges electronically. Therefore,...

we will issue you a manual check refund of the charges and mail it to your home address at:  [redacted]
[redacted]  Manual check refunds typically go out once a week via our customer service center. Please allow a few business days for the check to be issued and mailed to your home address. Additionally, you have been removed from our subscription list and will not be billed recurring. Once again, we apologize for the inconvenience. Please do not hesitate to contact us with any further questions or concerns.

Firstly, we would like to apologize for the negative experience you've had with our company. Upon reviewing your information we have issued you a full refund. Some of the transactions have already been issued while some of the others didn't get refunded through our online service, for these, you...

will receive a check to you in the mail. Please allow the proper time for your refunds to be posted to your account and for your check to arrive as these aren't over night transactions. We have also removed your information from our subscription list so, you will no longer receive our product or be charged.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

First, we would like to apologize for the negative experience you've had with our company. We would like to let you know that we have refunded you in full and have removed your name from our subscription list. Again, we would like to extend our sincerest apologies, if you need any further...

assistance, do not hesitate to reach out to us.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

We are sorry for the negative experience you've had with our company. We have issued you a full refund but please, allow 7-10 business days for these transactions to be posted to your account. We have also removed your information from our subscription list so you will no longer be charged or...

receive our product. We hope this resolves any issues you may have.

Hi [redacted],  I am so sorry that you had to deal with customer service so many times. I went ahead and refunded you 99.95 and you should see it in your bank by next week depending how long your bank takes to process. : 03/24/2017 02:29pm - Refunded - $99.95 Trans-ID: [redacted]

First, we would like to apologize for the negative experience you had with our company, customer satisfaction is something we strive for and are disappointed we could not provide for you. By submitting your order, you consent to having read and agreed to our Terms & Conditions and after your 14...

day trial period (which you stated in your complaint that you read and knew about) has expired, being enrolled in our membership program which is $99.95 a month plus shipping. You can cancel any time by calling 855-337-5679. Unfortunately, we cannot refund you the full amount as you have kept our product and have received a 50% discount on it. We hope this helps and again, extend our sincerest apologies.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

We have reviewed the information you provided us with and unfortunately, we cannot help you. It seems that you got our company confused with another one because we do not sell the product yo have listed in your complaint. We hope you can find the actual company you have a gripe with and get this...

issue resolved.

Firstly, we would like to apologize for the negative experience you had with our company. Upon reviewing your information we have gone ahead and refunded you. We have also removed your information from our subscription list so, you will no longer be charged or receive our product. Here are...

corresponding refund amounts:12/20/2016- Refunded - $3.95 Trans-ID: [redacted]12/20/2016  - Refunded - $1.00 Trans-ID: [redacted]12/20/2016- Refunded - $4.95 Trans-ID: [redacted]12/16/2016 - Refunded - $99.95 Trans-ID: [redacted]12/16/2016 - Refunded - $89.95 Trans-ID: [redacted]We hope this resolves any issues you have and that if you need help in the future, you don't hesitate to reach out to us.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Firstly, we would like to apologize for the negative experience you've had with our company. We have gone ahead and given you a full refund. Please allow some time for this to be posted to your account as it is not an over night transaction. We have also removed your information from our...

subscription list so, you will no longer receive our product or be charged.

Greetings, again we would like to apologize fr the negative experience you've had with us. We have checked our system again for you and it shows that you have indeed been refunded in the amount of 99.95$, we are adding the transaction ID related to this refund (which was issued on 9/29/2016) and is as follows:  Trans-ID: [redacted]. Unfortunately, as stated in our original response, since you did not call us within the 14 day grace period, and you still have not returned our product, we cannot issue you a refund for the 89.95$ purchase. We at Nouvalift believe that the refund in the amount of 99.95$ (which was issued on 9/29/2016) was a more than fair. We hope this response will clear up any further confusion. Please allow your bank time to process your refund. If you need anymore help in the future, please do reach out to us, we are more than happy to help.

We apologize that you've had a negative experience with our company. After reviewing the charges on your account, we have gone ahead and refunded you all of the charges. Please allow a few business days for this to reflect upon your account. In addition you have been removed from our subscription...

list.

First, we would like to apologize for the negative experience you've had with our company. Upon reviewing your information, we have refunded you and will attach the transaction ID's to this message. We have also removed your information from our subscription list so you will no longer receive our...

products and your account will not be charged. Again, we would like to apologize for your experience and hope that should you need further assistance, you do not hesitate to reach out to us.Refunded in the amounts of : Refunded - $3.95 Trans-ID: [redacted]Refunded - $1.00 Trans-ID: [redacted]Refunded - $99.95 Trans-ID: [redacted]Refunded - $99.95 Trans-ID: [redacted]Refunded - $99.95 Trans-ID: [redacted]

We are very sorry for your negative experience with our company. Upon reviewing your information we can see that the refunds did not go through. We will be sending you a physical check in the mail. We hope this solves any issues you have. Please do not hesitate to reach out to us if you have any more concerns.

Firstly, we would like to apologize for the negative experience you've had with our company. Upon reviewing your information, we can see that there were several transactions that were declined, meaning that money was never taken out of your account. Obviously, we cannot issue you a refund for the...

transactions that were declined however, for the other transactions that went through, we have issued you a full refund. Please allow time for these refunds to be posted to your account as they don't go through over night and can take anywhere from 7-10 business days to go through. You have also been removed from our subscription list so you will no longer be charged or receive our product.