Prevatte-Terry & Associates, INC

First things first, we would like to apologize for the negative experience you've had with usWe have reviewed your information and have issued you a full refund as of January 5thPlease allow the proper time for this transaction to be processedWe have also removed your information from our
subscription list so, you will no longer be charged or receive our productWe hope this information finds you well

Firstly, we would like to apologize for your negative experience with our companyUpon reviewing your information, we have gone ahead and refunded youWe have also removed your information from our subscription list so you will no longer be charged or receive our productWe hope this solves any
issue you may have and also hope that should you need any help in the future that you do not hesitate to reach out to us

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** *** In addition, if I don't receive the refund, will I be able to reopen the claimplaint?

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

We would like to apologize for the negative experience you've had with usWe have reviewed your information and would like to extend our apologies, we have discovered that your information was getting mixed up with another customer of ours who's name is also *** ***We have verified your
information by matching it with your provided email address and we have now issued you a full refundWe hope this helps with any issues you may have

First, we would like to extend our apologies for your negative experience with our companyWe have refunded you and also removed your information from our subscription listYou will no longer charged or receive any of of productsAgain, we would like to extend our sincerest apologies and hope
this resolves your issueIf you need any more help at all, please don't hesitate to reach out to us

Complaint: ***
I am rejecting this response because:
On 5/the business credited $to my accountThis is a far cry from $I was out of the country again and wasn't able to see this until now so I didn't respond to the Revdex.com in time and now the complaint is closedI don't understand how this business after they agreed on a refund don't process it.The remaining $that were promised to be refunded should be credit to my credit card.Sincerely,
*** ***

Firstly, we would like to apologize for the negative experience you had with our companyUpon reviewing your information, we have given you a full refundYou have also been removed from our subscription list so you will no longer receive our product or be charged. Refunded - $Trans-ID:
***Refunded - $Trans-ID: ***Refunded - $Trans-ID: ***Refunded - $Trans-ID: ***Refunded - $Trans-ID: ***Refunded - $Trans-ID: ***

Firstly, we would like to apologize for your negative experience with our companyWe have reviewed your information and have issued you a full refund in the form of a check that is already in the mail for youThe tracking number is ***We have also removed your information
from our subscription list so you will no longer be charged or receive our product

We would like to apologize for the negative experience you've had with our companyUpon reviewing your information, we have issued you a refund for 99.95$ Please allow some time for this transaction to go through as it is not an over night transactionWe have also removed your information from our
subscription list so you will no longer be charged or receive our product

We would like to extend our sincerest apologies for the negative experience you had with our companyWe value your input and thank you for your critique, we will take this into consideration moving forwardWe wish we could help you further but you did not request any refund and many of your
transactions were declined

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** *** ***

Upon reviewing your information, you have been issued a full refund by our companyPlease allow the proper time for this refund to reflect on your bank account as these transactions do not happen over nightYou have also been removed from our subscription list so you will no longer be charged or
receive our product

We apologize that you have has a less than satisfactory experience with our companyWe have refunded you these charges and removed you from our subscription listPlease allow a few days for this to reflect upon your accountLet us know if you have any further questions or concerns

Firstly, we would like to apologize for the negative experience you've had with our company. We have reviewed your information and have issued you a full refund. Please allow the proper time for this transaction to go through. We have also removed your name from our subscription list so you will no...

longer be charged or receive our product. We hope this resolves any issues you may have.

Complaint: [redacted]
I am rejecting this response because: As of today, 11/17/2016 at 1:45pm (approx 4 business days later),  no refund has been received/posted to my account.  How long does it take to process refunds?  Seems like this should be fairly quickly seeing how fast funds are taken.  I would appreciate someone looking into this matter so I can be assured that the same issue that happened previously does not happen again.  When I receive my refund I will consider this an acceptable response.
Sincerely,
[redacted]

After reviewing your account, we have gone ahead and refunded all of the charges. In addition we have removed you form our subscription list. Please allow a few business days for this to reflect upon your account. We apologize for the inconvenience and let us know if you have any further questions...

or concerns.

Firstly, we would like to apologize for the negative experience you had with our company. Upon reviewing your information, we have gone ahead and issued you a full refund. We have also removed your name from our subscription list (which you agreed to when you checked the off the Terms And Conditions...

box before submitting your order) so you will no longer be charged or receive our product. We hope this resolves any issues you may have.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

We are sorry for your negative experience with our company. We have reviewed your information and have issued you a full refund. We hope this resolves your issues.