Prestige Furniture

As per Ms***'s request, the account has been cancelledAny further questions, Ms [redacted] needs to call our office directly ###-###-#### We consider this matter closedThank you

Complaint: [redacted] I am rejecting this response because: The company is still calling me for payment and this should not go on my credit report. They are harrassing me at work and I cannot have this. I have never dealt with a company this rude I would have continued my account if my health and money issues had not come up. Very rude and I want to make they don't put this on my credit score. Regards, [redacted] ***

Our records show that Ms [redacted] account was in fact cancelled as per her request.Ms [redacted] placed a magazine order with our company in February for Redbook, Birds & Blooms, Women’s Day and Quick & Easy Crochet Ms [redacted] made her first payment with a *** credit card ending in ***She then asked us to continue to deduct her monthly payment automatically from this same account Ms [redacted] spoke with our representative on three separate occasions and received confirmation of her order before we submitted her order to the publishers Ms [redacted] authorized us to enter her full order on her behalf Ms [redacted] contacted our office stating she had fallen on hard times and wanted to inquire on how she would go about closing her account and what options did she have We offered her several different options on how she would be able to continue with her service because she did state how much she is enjoying her publicationsWe had asked her to pay her past due balance for the services she confirmed she had received and then we would cancel her serviceUnfortunately, since we were unable to come to any type of satisfactory terms we have cancelled Ms [redacted] services and removed her from our data list with no monies due.If Ms [redacted] has any other questions, please have her call us directly at ###-###-####

Thank you for your time Our records show that Ms [redacted] name was removed from our records and all service has been cancelled as per her request No monies were ever due We work with 32,different websites and major advertisers These websites register Lifestyles and demographics from information that you opt in to register, for example your name, address or email.From that information, major database compilers gather this information and from that data Ms*** had received these publications We apologize for any inconvenience this may have caused Ms***.We have removed her name and address from our date file and placed her on our Do Not Mail ListIf Ms*** receives additional mail from us before the removal is complete,she should discard it.Thank you again

Thank you for bringing this matter to our attention Our records show that [redacted] placed a magazine order with us in October [redacted] ordered [redacted] *for a month period The cost of her plan was $each month for consecutive months [redacted] had paid her first payment of $on October 16, on her [redacted] Card ending in *** [redacted] asked us to continue billing her Credit card for her monthly payment Several months later , [redacted] had her bank contact our office directly with some questions We had explained that we are only able to speak with [redacted] directly We then heard the bank representative tell [redacted] to simply contact the Revdex.com to cancel Stating that the Revdex.com lets you cancel anything [redacted] then got on the phone and asked us to discontinue her service We offered her several different options that we can adjust her account to so that she can continue to receive her service [redacted] declined the different options and we cancelled her account as per her request We have marked her account unpaid and removed her name from our calling database.Thank you gor your time in this matter

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.] RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. Regards, [redacted]

Thank you for your time. Our records show that Mr. [redacted] name was removed from our records and all service cancelled as per his request. No monies were ever due. He had previously ordered services and his name was entered to receive these publications. We... apologize for any inconvenience this may have caused Mr. [redacted] .We have removed his name and address from our date file and placed him on our Do Not Mail List. If Mr. [redacted] receives additional mail from us before the removal is complete, he should discard it.Thank you again.

THANK YOU FOR BRINGING THIS MATTER TO OUR ATTENTIONOUR RECORDS SHOW THAT *** *** ACCOUNTS WITH OUR COMPANY HAVE BEEN CANCELLED AS PER HER REQUEST AS OF JUNE NO MONIES ARE DUE ANY FURTHER QUESTIONS, PLEASE HAVE *** *** CONTACT US DIRECTLYTHANK YOU FOR YOUR TIME IN THIS MATTER

Thank you for bringing this matter to our attention. Our records show that Ms*** account was in fact cancelled as per her request.Ms*** placed a magazine order with our company in May for *** *** *** *** *** *** ** *** *** *** *** *** *
*** ***. Ms*** made her first payment with a *** credit card ending in ***She then asked us to continue to deduct her monthly payment automatically from this same account. Ms*** spoke with our representative on three separate occasions and received confirmation of her order before we submitted her order to the publishers. Ms*** authorized us to enter her full order on her behalf. In May 2017, we contacted Ms*** concerning her ast due balance She had stated she had fallen on hard times and wanted to inquire on how she would go about closing her account and what options did she have. We offered her several different options on how she would be able to continue with her service because she did state how much she is enjoying her publicationsWe had asked her to pay her past due balance for the services she confirmed she had received and then we would cancel her serviceUnfortunately, since we were unable to come to any type of satisfactory terms we have cancelled Ms***’ services and removed her from our data list with no monies due.If Ms*** has any other questions, please have her call us directly at ###-###-####.Thank you for your time in this matter

[A
default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Our records show that this account has been cancelled and closedNo one from our office has contacted Mr*** Any further questions she may have, Ms*** will need to call our office directly.We consider this matter closed

Thank you for bringing this matter to our attention. Our records show that Mr*** account was in fact cancelled as per his request.Mr*** placed a magazine order with our company in November for *** * ***, *** ***, *** ***, *** *** and ***
Magazine. Mr*** made his first payment with his personal checking account over the phone ending in ***He then asked us to continue to deduct his monthly payment automatically from this same account. Mr*** spoke with our representative on three separate occasions and received confirmation of his order before we submitted his order to the publishers. Mr*** authorized us to enter his full order on his behalf. We offered Mr*** different options in order for him to continue with his service. As per his request, his account has been cancelled with no monies due.Thank you for your time in this matter

Thank you for bringing this matter to our attention. Our records show that we do not have a customer by the name of *** *** nor located at that address. We would need more detailed information in order to locate the customer. We would need the bank checking information and a
list of signers from the bank on the business account in order to locate the customer and who is authorized to issue a check on the account in question. Then we will be able to locate the assumed customer. Once we have this information we will proceed forward with an investigation to this claim. Thank you for your time in this matter

Thank you for your time. Our records show that Mr*** name was removed from our records and all service has been cancelled as per his request. No monies were ever due. We work with 32,different websites and major advertisers. These websites
register Lifestyles and demographics from information that you opt in to register, for example your name, address or email.From that information, major database compilers gather this information and from that data Mr*** had received these publications. We apologize for any inconvenience this may have caused Mr***.We have removed his name and address from our date file and placed him on our Do Not Mail ListIf Mr*** receives additional mail from us before the removal is complete, he should discard it

Thank you for bringing this matter to our attentionOur records show that *** *** placed a magazine order with our company in January He ordered *** *** *** *** *** *** *** *** *** *** ** *** for a month period*** *** agreed to $each month
for consecutive months*** *** gave us his *** *** *** ending in *** for his first payment and asked us to continue billing this Credit Card for his monthly paymentIn May 2015, his Credit Card was declining for his monthly paymentWe have numerously attempted to reach *** *** via phone and invoices through the mail, with no contact*** ***'s account is now past due for services he has receivedPlease have him reach us directly at ***Thank you for your time in this matter

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
**

Thank you for bringing this matter to our attentionOur records show that Ms*** placed a magazine order in January for the following magazines: Cosmopolitan, Everyday with Rachael Ray, Rolling Stone, and Travel & leisureThe service was entered in for a month period and her
payment plan was $each month for consecutive monthsMs*** gave us her MasterCard to bill her first and monthly payments onAfter several months, we contacted her to update her billing informationMs*** was upset that the magazines did not start immediately and that it took a few weeks for them to startShe confirmed that she was receiving all the magazines on a timely basis at this pointWe tried to explain to her that it does state in her paperwork that it does take to weeks for the magazines to star arriving at her homeThis was not acceptable to Ms*** and she requested to cancel her serviceAs per her request, her magazines have been cancelled and her account has been marked unpaidThank you for your time in this matter.Sent on: 6/3/9:46:AM

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Thank you for bringing this matter to our attentionOur records show that Mr*** placed a magazine order in December 2014, for Motor Trend, Food Network, Readers Digest, Maxim, and ESPN for a month periodHis payment plan was $each month for consecutive months and he would
receive months of serviceMr*** was never offered a trial service, we do not offer thatMr*** made his first payment with his VISA Credit Card ending in ***, and asked us to continue his monthly billing to this same Credit cardIn July 2015, Mr***'s credit card had continued to decline for his monthly paymentWe have tried repeatedly to reach him concerning this matter with no response from himAs per Mr***'s request, we are able to cancel his account for the past due amount for services he has receivedThe invoice will be sent to him via USPS , and once we receive this payment, Mr***'s service will be cancelled

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***