There is no category that quite fits this complaint, but I'll try customer serviceThe site claims to service your loans, which is exactly what they do, but I found out through Great Lakes that this company was submitting my income based repayment paperwork with informationI used their service to file this paperwork (which I will no longer be doing) but they put information on government documentation which is punishable by law (fines or jail time.) My name is on these forms so I could be liable for these criminal charges; however I have filed a complaint with my loan company to document that I was not the one who submitted this paperworkI actually think this is a fairly serious issue when they're falsifying government documents
PSS has been great to work with! My payments each month are much more affordable, and they are understanding to those of us without a current jobMy contact person is Jackie and she has been a reliable source of help for meShe responds in a timely manner and makes sure all my questions and concerns are addressedShe's definitely gone above and beyond!
This company was very helpful and the absolute best in communication I would highly recommend them to anyone looking to consolidate school loans I had nothing but an exceptional experience with them I am glad I found them
My case worker, Irving A*** was very pleasant to work withVery knowledgeable, extremely helpful, and on top of returning calls, emailsI would highly recommend Irving, and wouldn't want to work with anyone elseThank you so much Irving!!
I was behind payments and was receiving unemploymentI was so stressed behind on every other bill I had and finally decided to call and see what my options wereJacquelin Nguyen was awesome did everything she could to help me with my situation one of the best customer service experiences I've had while trying to play catch upShe really went above and beyond to get me payments I could afford instead of trying to squeeze something out of me I didn't have
I started out with Premier Solutions Servicing back in I found out about them from one of my friends facebook adAt first, I was a little hesitant because they wanted way too much information from me and I was afraid to provide personal information out like thatThe lady, I think her name was Cindy, reassured me that everything that she was doing for me was only in my best interestI had student loans and all from different loan servicersMy loans are now consolidated and I'm on a repayment program that I could afford! My credit score went up like points because of the consolidation! This company is great!! I already referred a few friends and my family members to themThank you Premier Solutions Servicing!
I have had very positive experiences with the customer service at Premier Solutions ServicingCindy P** who has been my customer service rep multiple times has been wonderful
I saw a link to Premier Solutions Servicing about months ago and thought it was a scamVery much not a scamI have had nothing but professional and helpful customer serviceAll my questions have been answered and my student loans are manageableI am on an income driven plan which is great as I attend graduate schoolJacqueline is amazing
I want to take a moment to recognize Tim V* and his coworker Laura for all the hard word and help they have been to me over the past few months There was some initial confusion with my account when Tim took it over (to say the least Tim was blindsided by all the misinformation I had been given) needless to say on his end he was faced with a huge challenge and the frustration I was feeling as nothing was as it had been previous told to me by his former coworker After many conversations, emails and serious communication Tim & Laura were able to get things with my account lined out and on track I could not be more satisfied with the service they have provided and beyond pleased with all the effort they have put forth definitely above and beyond Them being on the west coast and me on the east coast the time difference was at times a challenge but Tim and I were always able to work around things I highly recommend PSS for your needs
I have been working with Jacqueline N*** through this process and she has been greatShe has a Quick response time to my questions and has always been available when neededWorking with Premier Solutions Servicing has been a very positive experience and a relief to have someone walking me through this complicated process
I'm so happy I was able to get in contact with Premier SolutionsBefore speaking with Adriana and Ana G*** I was at the point if my loans being sent to collections, and on the verge of being garnished for my student loansShe did a great job at reassuring me this company would be able to assist meSice then I have been notified of my deferment, my credit report has been updated, I have a very very low monthly service fee that is far more that affordable, and I can always reach out to Ana whenever I need to make my payment or have questions
This Revdex.com review is not only about this particular agentI speak very highly of this company, and have recommend it to others well because I know for a fact there are others like myself who simply cannot afford to pay back student loans with the way things are going in the economy right nowI also speak highly of the superb customer service, because it's very hard to find company's who has great customer service like Premier Solutions does
I would urge anyone who needs assistance with student loan forgiveness to contact Premier Solutions!
There is no category that quite fits this complaint, but I'll try customer serviceThe site claims to service your loans, which is exactly what they do, but I found out through Great Lakes that this company was submitting my income based repayment paperwork with informationI used their service to file this paperwork (which I will no longer be doing) but they put information on government documentation which is punishable by law (fines or jail time.) My name is on these forms so I could be liable for these criminal charges; however I have filed a complaint with my loan company to document that I was not the one who submitted this paperworkI actually think this is a fairly serious issue when they're falsifying government documents
PSS has been great to work with! My payments each month are much more affordable, and they are understanding to those of us without a current jobMy contact person is Jackie and she has been a reliable source of help for meShe responds in a timely manner and makes sure all my questions and concerns are addressedShe's definitely gone above and beyond!
This company was very helpful and the absolute best in communication I would highly recommend them to anyone looking to consolidate school loans I had nothing but an exceptional experience with them I am glad I found them
Its to early for me to tell I am very new to program however, Aaron has been very helpful
My case worker, Irving A*** was very pleasant to work withVery knowledgeable, extremely helpful, and on top of returning calls, emailsI would highly recommend Irving, and wouldn't want to work with anyone elseThank you so much Irving!!
I was behind payments and was receiving unemploymentI was so stressed behind on every other bill I had and finally decided to call and see what my options wereJacquelin Nguyen was awesome did everything she could to help me with my situation one of the best customer service experiences I've had while trying to play catch upShe really went above and beyond to get me payments I could afford instead of trying to squeeze something out of me I didn't have
Very helpful, fast and easy
I started out with Premier Solutions Servicing back in I found out about them from one of my friends facebook adAt first, I was a little hesitant because they wanted way too much information from me and I was afraid to provide personal information out like thatThe lady, I think her name was Cindy, reassured me that everything that she was doing for me was only in my best interestI had student loans and all from different loan servicersMy loans are now consolidated and I'm on a repayment program that I could afford! My credit score went up like points because of the consolidation! This company is great!! I already referred a few friends and my family members to themThank you Premier Solutions Servicing!
They're always nice and helpful to me Thank you
I have had very positive experiences with the customer service at Premier Solutions ServicingCindy P** who has been my customer service rep multiple times has been wonderful
Jackie is great!!
Very understanding
I saw a link to Premier Solutions Servicing about months ago and thought it was a scamVery much not a scamI have had nothing but professional and helpful customer serviceAll my questions have been answered and my student loans are manageableI am on an income driven plan which is great as I attend graduate schoolJacqueline is amazing
I've had an amazing experienceErin himself, was very helpful and had a great deal of patience withHe was amazingThank you
I want to take a moment to recognize Tim V* and his coworker Laura for all the hard word and help they have been to me over the past few months There was some initial confusion with my account when Tim took it over (to say the least Tim was blindsided by all the misinformation I had been given) needless to say on his end he was faced with a huge challenge and the frustration I was feeling as nothing was as it had been previous told to me by his former coworker After many conversations, emails and serious communication Tim & Laura were able to get things with my account lined out and on track I could not be more satisfied with the service they have provided and beyond pleased with all the effort they have put forth definitely above and beyond Them being on the west coast and me on the east coast the time difference was at times a challenge but Tim and I were always able to work around things I highly recommend PSS for your needs
They helped me get where I needed to be Got my student loans down and feeling great Best thing I've done ever
I have been working with Jacqueline N*** through this process and she has been greatShe has a Quick response time to my questions and has always been available when neededWorking with Premier Solutions Servicing has been a very positive experience and a relief to have someone walking me through this complicated process
I'm so happy I was able to get in contact with Premier SolutionsBefore speaking with Adriana and Ana G*** I was at the point if my loans being sent to collections, and on the verge of being garnished for my student loansShe did a great job at reassuring me this company would be able to assist meSice then I have been notified of my deferment, my credit report has been updated, I have a very very low monthly service fee that is far more that affordable, and I can always reach out to Ana whenever I need to make my payment or have questions
This Revdex.com review is not only about this particular agentI speak very highly of this company, and have recommend it to others well because I know for a fact there are others like myself who simply cannot afford to pay back student loans with the way things are going in the economy right nowI also speak highly of the superb customer service, because it's very hard to find company's who has great customer service like Premier Solutions does
I would urge anyone who needs assistance with student loan forgiveness to contact Premier Solutions!
I received great customer service from Yair
They are friendly and their customer service is excellentThey answer my question and they give me straight forward answers