Praxis Financial Solutions Reviews (45)
Praxis Financial Solutions Rating
Address: 7301 N Lincoln Ave Ste 202, Lincolnwood, Illinois, United States, 60712-1730
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Praxis Financial called my home phone with a recording that told me to hold for them. This was during dinner hour and the recording asked for a [redacted] who does not live at my home. I have no idea who [redacted] is. Their call was annoying. Daniel came on and I asked who was calling. I told him (among other things) that there is no [redacted] here. He said that my phone number was deleted from their list. He would not answer 1) How they got my phone number?, and 2) He would not confirm with a letter that my phone number would not be sold to another company. We have received many similar annoying calls over the last two years :( . As far as I am concerned, these are all harassing calls and I will try to get these companies to answer these types of questions.
They should check the no-call list before they call because we are on it.
Does anyone have a suggestion for the next level of recourse I should take?
Initial Business Response /* (1000, 5, 2014/12/02) */
Praxis Financial Solutions has closed the account in our office as a "cease and desist". The customer will no longer receive any calls or correspondences from our office. If Mr. or Mrs. [redacted] have any further questions, I will be able...
to assist them at their earliest convenience. Please feel free to contact me at my direct extension.
Thank you,
[redacted]
Vice President of Operations
Praxis Financial Solutions
(XXX) XXX-XXXX Ext. [redacted]
Initial Business Response /* (1000, 5, 2014/02/14) */
Praxis Financial Solutions prides itself in offering excellent customer service in every circumstance. I would like to offer my personal assistance to the customer on their file. Ms. [redacted] can contact me at my direct extension and I...
would be glad to help her resolve this matter.
Thank you,
[redacted]
Vice President of Operations - Praxis Financial Solutions
(XXX) XXX-XXXX Ext. [redacted]
Final Consumer Response /* (4200, 11, 2014/02/19) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I do not feel this company will do as they say and we continue to do this scam.
Final Business Response /* (4000, 9, 2014/02/14) */
Praxis Financial Solutions has closed the account as a "Cease and Desist" in our office and returned it to our client, [redacted] Corp. If the customer has any further questions or concerns, she [redacted] contact me directly.
Thank you,
[redacted]
Vice President of Operations
Praxis Financial Solutions
(XXX) XXX-XXXX Ext. [redacted]
Initial Business Response /* (1000, 5, 2014/02/11) */
Praxis Financial Solutions apologizes for any inconvenience that may have been caused. The number was removed from the file and restricted on our system. If any further assistance is needed, please feel free to contact me...
personally.
Thank you.
[redacted]
Vice President of Operations
[redacted]
Final Consumer Response /* (2000, 7, 2014/02/12) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Completely unprofessional company. I spoke to 2 different customer service representatives was berated, belittled, and talked down to multiple times over the phone call. They called me a liar, a fraud, and a scam artist because I simply wouldn't give them information over the phone and requested written correspondence. The most unprofessional company I have ever had the displeasure of dealing with.