Poshmark approved a nefarious refund request based on color of itemClaiming my photo misleads the buyer of the colorI listed the colors as brown and tan they accepted a refund for the second time based on buyers ignoranceThis does not protect good sellers such as myself who do not mislead buyers and have a great selling record to prove itI lost and expensive pair of frye boots which were returned in mail to wrong address because the app doesn’t verify your return address and shipping address together in a transaction and the items were stolenI didn’t make the sale and I didn’t get back item to resellThey have no customer service So use with extreme cautionNow they take any and all refunds
I bought a pair of Tory Burch shoes from a seller for over $when the shoes arrived they were a size too smallI took pictures holding them up to another pair of the exact same shoes showing the size differenceI put in for a return and Poshmark has done nothingThe seller posted a comment to my return saying that she had previously bought the shoes on the site and they didnt fit her either but Poshmark wouldn't let her return them but instead said she had to resell them on their siteWhy this seller turned around a sold them knowing that they were the wrong size is another issue but the seller admitted that they were the wrong size and still Poshmark is holding on to my moneyThe return policy is horrible! Beware if you buy something on this site its next to impossible to return it and get your money back!
Our records show that despite the order being cancelled, we have added the seller's full earnings to their account for this order.
Due to this, we consider the case resolved
On September 26, Poshmark sent me an email and said they was sending my Louis Vitton bag back to me because the customer who purchased it didn’t like it so it’s been over months now and I have sent over emails asking where is my returned bagI told them over and over again that this is unacceptable and either own up to it and say you lost it and just pay me for it but they keep sending me these generic emails response which is annoying so I told them I’m taking the next step in filing a complaint
POSHMARK IS A VERY BIASED COMPANYTHEY LACK RESPECT AND THE CUSTOMER SERVICE TEAM IS VERY UNPROFESSIONALI put up a underwear set for sale that was never worn due to it being too smallThe underwear set was a exclusive custome item that was out a few years ago, I took detailed clear photos of the item may 17th, and it was sold may 18thI was new to Posmark and that was my forst sale however the next day the listed was deleted I asked why and was told it was flagged as not authentic and deleted by poshmark itself, after I in detail told them the items were authentic and that since I was a new seller its not fair to delete my sold items its not fair to buyers who view my page and see that im a good sellerFast forward to when my item gets the buyer *** files a complaint basically scamming me after theyve worn the item saying they want their money back and that I sent them soiled underwearWhy would I sell sooled underwear when the pictures were clear as day, why would you wait a
My daughter sold some items on PoshmarkDue to the fact that you must have a bank account on file she used my bank accountHer name is *** ***On April 19th I contacted Poshmark requesting that the $*** credit be placed into the associated bank accountOn April 25th an email was received saying that the money was put into the account and the agent referenced that the bank adjusted the routing number and was able to "catch" the mistakeThere was one number reversal in the routing number AND the bank name was also listed on the account as Inland Northwest BankThe company claims that they submitted the money to a *** ** *** Account, with a COMPLETELY different routing numberIF they had submitted it to the bank listed on the account (*** *** ***) they would have put it in the correct accountIf you will review the email dated May 10, ***, from Poshmark you will see that in paragraph the customer service representative clearly states that *** ***
I made a purchase through Poshmark for a pair of bootsThe listing for the boots says they are a size but when I received them they did not fitI checked the bottom of the boot and its says a size Now I want to send them back to the seller for a refund but Poshmark says I can't because they say the listing was not misleadingThe shoe is clearly a size 6, not a size All I want to do is send them back for a refundI understand that I will be responsible for the return shipping priceI'm ok with thatThe boots were $with shipping they cost me $The order number is ***, The Title of the list is "Hard to find hunter boots"$125.00, Size:
Unfortunately, this case did not qualify for a return/refund per our guidelinesAs stated in our FAQs under "What is Poshmark's Return Policy?", all sales are final on Poshmark and a buyer may not return an item if it simply does not fitAdditionally, our team determined that the item was
accurately shown in the listing photos and was not misrepresented by the sellerIf the buyer is unhappy with the color/quality of the item, they are welcome to create a new listing for it in their own closet
I sold two chanel bags threw the posh mark websiteany item over a curtain amount, goes to them first then they send it to the buyerposh mark is saying I didn't send the itemsso they closed my account and took the money
I made a purchase on their website on*** * for a Fitbit from one of their sellers it was missing a part when it arrived so I immediately notified them of the situation so they emailed me stating I would get a full refund once the item had been sent back so I printed the label they sent me to return the item when the package arrived to the sellers address she refused the package or told them she didn't live there so they returned the package back to me I emailed the company and after a few days they said to notify them when I received package I did and then a few more days pass and they sent me a email saying they were gonna contact the seller for updates address finally last night they sent me email saying it was approved to ship back print label and mail by we'd *** ** *** with no other label attached except for the same one that was already on package from *** * I took it to my local post office and they refused and said I had to pay the return shipping because of the labelAccordi
I used this app to purchase what I was told was an "authentic" handbagAlthough the pictures that were used to represent this bag appear to be real and the information describing the bad appears to be real, the actual bag I received is not realThe bag I received was not the bag represented in the pictures this seller postedThere were additional items that I was told would come with the bag (a dust bag and a luggage tag that is shown attachted to the bag) which I did not receive as well.I authorized payment for what I was told was an authentic handbagUpon receiving my purchase, it was obvious it wasn't authenticThe hardware did not resemble that of an authentic bag, it didn't smell like leather (if it were real it would have), and I overall did not receive what was presented to me in the picturesI immediately reached out to the app attempting to file a request for a refundI described the characteristics of what I received and how they differ from what is represented in the
I ordered an item (Kate Spade key case) on 03/20/It was sent USPS to me and was claimed to be delivered on 03/23/The package never arrivedMy branch Post Office located a package that was delivered locally that had the same tracking number, but it was not addressed to me or contain my itemThe postmaster insisted that I open the package in his presence to confirm the contents of the packageHe (postmaster) was concerned the retailer (username:***) was using the tracking code for more than one package, which is mail fraudI have been charged, I have never received my item, and Poshmark refuses to respond to my emails since my original inquiry on 03/25/
On October 15, I ordered shirts from Poshmark, Order# ***The shirts are listed as men's size XXLI received the shirts and they are grossly mislabeled (size is men's Small to Medium) and they have been previously worn, not washed and smellI contacted Poshmark and they requested photos of shirts to which I sent themPoshmark then requested I send them photos a 2nd time in order to PROVE the shirts are dirty and smelly?! I have an android phone, not a $NikkonI offered to send them the shirts so they can size them and determine their cleanliness, but they refused and closed my claim/complaintTheir business practices are totally unethical and I believe fraudulent, whereas you're selling dirty smelly clothes online!
I started selling on Posh January of this year getting rid of some of the items that I no longer need lets face it being a woman I have a hard time letting go of anythingI had heard so many good things from my friends and thought this site seemed fair and I obviously did not read the reviews from others before I started listingI had never had an issue up until last FridayI have many designer handbags and I thought I would sell some of my vintage Chanel Handbags I keep the receipts for all my bags in a plastic filing binderI have sold several Chanel Handbags and never had an issueI posted my lambskin Chanel wallet and it sold to a lady who had previously listed a Chanel wallet for sale (hers looked completely fake) upon receiving the item the lady accepted the Chanel walletThree days later the lady says the wallet is fake and she contacts PoshmarkI have the receipt from where I bought the Chanel Wallet in Florida in the 70s I have kept my receipt for all these yearsI am not sure exactly what she told Poshmark, but they ended up refunding her the money and blocking my accountI have never in all my life dealt with a company who looks at one side and doesn't make a decision based on fairnessI had the receipt, I emailed them the receipt and the next thing I know I was blocked from the siteAfter becoming a posh ambassador, after selling thousands of dollars on their site thy go and block meI was blocked on Friday and I was able to transfer so money to my bank and usually with it being the weekend it will not hit my bank account until TuesdayToday comes and the money is not in my bank account so I call my bank thinking it was just a mistake on their endThey told that they do not see a deposit coming though and that I needed to get in contact with PoshmarkI have even emailing postmark since Friday when my account got blocked and it took them until today to get back with meI have emailed them again about the money not being in my account and they have not gotten back with meso NOT only did they block me but they are withholding money from the items that people already have receivedIn the beginning, I thought posh was the best thing and now my opinion has seriously changedyou can't get in contact with them on the phone and then they stop emailing you all togetherThey almost always never take the sellers sideIt is absolutely ridiculous, I did nothing wrongI did not sell anything fakeI know there are people on posh who are selling fake items and they have been for awhile and they are the ones who should be blocked not the people who follow the rulesIf you are looking to sell items I would consider a different siteThey do not help you, they do not respond and they block you for no reasonIf there was an option to give no stars I would
I purchased a skirt that arrived stainedI was in contact with poshmark regarding my options to try to have it dry cleaned or simply returnWhile we were still involved in communication (back and forth emails because poshmark has no phone number) I was notified that my time had expired and I could no longer receive a refundNow poshmark refuses to do anything to help and will not refund my moneyEven though the seller misrepresented the item
After buying on Poshmark and having loyalty for some time I finally decided to try selling on it! I immediately sold itemsTwo of the buyers have filed "complaints" against my productsOne is being returned because of a stain on the pocket that was CLEARLY SHOWN IN THE PICTURE & NOTED IN THE DESCRIPTIONThe other, I have not yet heard back from Customer Service regarding the reasonPoshmark doesn't protect its sellers, and I should have listened to my friends who said people would do this and Poshmark would side with the crooked buyer
I purchased a Large Wool Sweater, it came in and had been shrunk to what would be a size Extra-SmallI filed a complaint and they sent me an automated replyI continued reaching out and received four more automated replies
Posh mark has delivered on my expectations as a seller and I am happy with themHowever I had an experience with group bullying by one posh seller, a Registered Nurse, a Mother and wife who has used her Insta*** account to further the bullying and harassmentI had reached out to posh mark support with screenshots and proof to receive a reply it will be investigatedIt’s been a week and no further contactIf posh cannot control what a user does on Insta*** then they can delete them from posh, that would show users loud and clear the Poshmark has a zero tolerance towards online harassmentI love Poshmark but it is not an *** or *** as far as sales revenue!
Purchased an itemWrong item receivedNotified companyCompany charged me anyway even though the wrong item was sentI paid for an item I did not orderI’m sitting with the wrong item and company will not reimburse, send the correct item, or provide a process to return the incorrect itemThis is fraudulent
I sold a purse on Poshmark, the buyer was unhappy and requested a returnI accepted but the buyer never returned the itemPoshmark said they would release the funds after hours but it has been over a weekNow the money is on hold in Poshmark and I do not have my purseI sold the purse for $*** and I am supposed to receive $*** after feesThis money is on hold and I would like it to be released immediately, but poshmark has ignored the multiple emails from myself and from the buyer: @*** I would like to have the $*** released to my account ASAP, thank you
Poshmark approved a nefarious refund request based on color of itemClaiming my photo misleads the buyer of the colorI listed the colors as brown and tan they accepted a refund for the second time based on buyers ignoranceThis does not protect good sellers such as myself who do not mislead buyers and have a great selling record to prove itI lost and expensive pair of frye boots which were returned in mail to wrong address because the app doesn’t verify your return address and shipping address together in a transaction and the items were stolenI didn’t make the sale and I didn’t get back item to resellThey have no customer service So use with extreme cautionNow they take any and all refunds
I bought a pair of Tory Burch shoes from a seller for over $when the shoes arrived they were a size too smallI took pictures holding them up to another pair of the exact same shoes showing the size differenceI put in for a return and Poshmark has done nothingThe seller posted a comment to my return saying that she had previously bought the shoes on the site and they didnt fit her either but Poshmark wouldn't let her return them but instead said she had to resell them on their siteWhy this seller turned around a sold them knowing that they were the wrong size is another issue but the seller admitted that they were the wrong size and still Poshmark is holding on to my moneyThe return policy is horrible! Beware if you buy something on this site its next to impossible to return it and get your money back!
Our records show that despite the order being cancelled, we have added the seller's full earnings to their account for this order.
Due to this, we consider the case resolved
On September 26, Poshmark sent me an email and said they was sending my Louis Vitton bag back to me because the customer who purchased it didn’t like it so it’s been over months now and I have sent over emails asking where is my returned bagI told them over and over again that this is unacceptable and either own up to it and say you lost it and just pay me for it but they keep sending me these generic emails response which is annoying so I told them I’m taking the next step in filing a complaint
POSHMARK IS A VERY BIASED COMPANYTHEY LACK RESPECT AND THE CUSTOMER SERVICE TEAM IS VERY UNPROFESSIONALI put up a underwear set for sale that was never worn due to it being too smallThe underwear set was a exclusive custome item that was out a few years ago, I took detailed clear photos of the item may 17th, and it was sold may 18thI was new to Posmark and that was my forst sale however the next day the listed was deleted I asked why and was told it was flagged as not authentic and deleted by poshmark itself, after I in detail told them the items were authentic and that since I was a new seller its not fair to delete my sold items its not fair to buyers who view my page and see that im a good sellerFast forward to when my item gets the buyer *** files a complaint basically scamming me after theyve worn the item saying they want their money back and that I sent them soiled underwearWhy would I sell sooled underwear when the pictures were clear as day, why would you wait a
My daughter sold some items on PoshmarkDue to the fact that you must have a bank account on file she used my bank accountHer name is *** ***On April 19th I contacted Poshmark requesting that the $*** credit be placed into the associated bank accountOn April 25th an email was received saying that the money was put into the account and the agent referenced that the bank adjusted the routing number and was able to "catch" the mistakeThere was one number reversal in the routing number AND the bank name was also listed on the account as Inland Northwest BankThe company claims that they submitted the money to a *** ** *** Account, with a COMPLETELY different routing numberIF they had submitted it to the bank listed on the account (*** *** ***) they would have put it in the correct accountIf you will review the email dated May 10, ***, from Poshmark you will see that in paragraph the customer service representative clearly states that *** ***
I made a purchase through Poshmark for a pair of bootsThe listing for the boots says they are a size but when I received them they did not fitI checked the bottom of the boot and its says a size Now I want to send them back to the seller for a refund but Poshmark says I can't because they say the listing was not misleadingThe shoe is clearly a size 6, not a size All I want to do is send them back for a refundI understand that I will be responsible for the return shipping priceI'm ok with thatThe boots were $with shipping they cost me $The order number is ***, The Title of the list is "Hard to find hunter boots"$125.00, Size:
Unfortunately, this case did not qualify for a return/refund per our guidelinesAs stated in our FAQs under "What is Poshmark's Return Policy?", all sales are final on Poshmark and a buyer may not return an item if it simply does not fitAdditionally, our team determined that the item was
accurately shown in the listing photos and was not misrepresented by the sellerIf the buyer is unhappy with the color/quality of the item, they are welcome to create a new listing for it in their own closet
I sold two chanel bags threw the posh mark websiteany item over a curtain amount, goes to them first then they send it to the buyerposh mark is saying I didn't send the itemsso they closed my account and took the money
I made a purchase on their website on*** * for a Fitbit from one of their sellers it was missing a part when it arrived so I immediately notified them of the situation so they emailed me stating I would get a full refund once the item had been sent back so I printed the label they sent me to return the item when the package arrived to the sellers address she refused the package or told them she didn't live there so they returned the package back to me I emailed the company and after a few days they said to notify them when I received package I did and then a few more days pass and they sent me a email saying they were gonna contact the seller for updates address finally last night they sent me email saying it was approved to ship back print label and mail by we'd *** ** *** with no other label attached except for the same one that was already on package from *** * I took it to my local post office and they refused and said I had to pay the return shipping because of the labelAccordi
I used this app to purchase what I was told was an "authentic" handbagAlthough the pictures that were used to represent this bag appear to be real and the information describing the bad appears to be real, the actual bag I received is not realThe bag I received was not the bag represented in the pictures this seller postedThere were additional items that I was told would come with the bag (a dust bag and a luggage tag that is shown attachted to the bag) which I did not receive as well.I authorized payment for what I was told was an authentic handbagUpon receiving my purchase, it was obvious it wasn't authenticThe hardware did not resemble that of an authentic bag, it didn't smell like leather (if it were real it would have), and I overall did not receive what was presented to me in the picturesI immediately reached out to the app attempting to file a request for a refundI described the characteristics of what I received and how they differ from what is represented in the
I ordered an item (Kate Spade key case) on 03/20/It was sent USPS to me and was claimed to be delivered on 03/23/The package never arrivedMy branch Post Office located a package that was delivered locally that had the same tracking number, but it was not addressed to me or contain my itemThe postmaster insisted that I open the package in his presence to confirm the contents of the packageHe (postmaster) was concerned the retailer (username:***) was using the tracking code for more than one package, which is mail fraudI have been charged, I have never received my item, and Poshmark refuses to respond to my emails since my original inquiry on 03/25/
On October 15, I ordered shirts from Poshmark, Order# ***The shirts are listed as men's size XXLI received the shirts and they are grossly mislabeled (size is men's Small to Medium) and they have been previously worn, not washed and smellI contacted Poshmark and they requested photos of shirts to which I sent themPoshmark then requested I send them photos a 2nd time in order to PROVE the shirts are dirty and smelly?! I have an android phone, not a $NikkonI offered to send them the shirts so they can size them and determine their cleanliness, but they refused and closed my claim/complaintTheir business practices are totally unethical and I believe fraudulent, whereas you're selling dirty smelly clothes online!
I started selling on Posh January of this year getting rid of some of the items that I no longer need lets face it being a woman I have a hard time letting go of anythingI had heard so many good things from my friends and thought this site seemed fair and I obviously did not read the reviews from others before I started listingI had never had an issue up until last FridayI have many designer handbags and I thought I would sell some of my vintage Chanel Handbags I keep the receipts for all my bags in a plastic filing binderI have sold several Chanel Handbags and never had an issueI posted my lambskin Chanel wallet and it sold to a lady who had previously listed a Chanel wallet for sale (hers looked completely fake) upon receiving the item the lady accepted the Chanel walletThree days later the lady says the wallet is fake and she contacts PoshmarkI have the receipt from where I bought the Chanel Wallet in Florida in the 70s I have kept my receipt for all these yearsI am not sure exactly what she told Poshmark, but they ended up refunding her the money and blocking my accountI have never in all my life dealt with a company who looks at one side and doesn't make a decision based on fairnessI had the receipt, I emailed them the receipt and the next thing I know I was blocked from the siteAfter becoming a posh ambassador, after selling thousands of dollars on their site thy go and block meI was blocked on Friday and I was able to transfer so money to my bank and usually with it being the weekend it will not hit my bank account until TuesdayToday comes and the money is not in my bank account so I call my bank thinking it was just a mistake on their endThey told that they do not see a deposit coming though and that I needed to get in contact with PoshmarkI have even emailing postmark since Friday when my account got blocked and it took them until today to get back with meI have emailed them again about the money not being in my account and they have not gotten back with meso NOT only did they block me but they are withholding money from the items that people already have receivedIn the beginning, I thought posh was the best thing and now my opinion has seriously changedyou can't get in contact with them on the phone and then they stop emailing you all togetherThey almost always never take the sellers sideIt is absolutely ridiculous, I did nothing wrongI did not sell anything fakeI know there are people on posh who are selling fake items and they have been for awhile and they are the ones who should be blocked not the people who follow the rulesIf you are looking to sell items I would consider a different siteThey do not help you, they do not respond and they block you for no reasonIf there was an option to give no stars I would
I purchased a skirt that arrived stainedI was in contact with poshmark regarding my options to try to have it dry cleaned or simply returnWhile we were still involved in communication (back and forth emails because poshmark has no phone number) I was notified that my time had expired and I could no longer receive a refundNow poshmark refuses to do anything to help and will not refund my moneyEven though the seller misrepresented the item
After buying on Poshmark and having loyalty for some time I finally decided to try selling on it! I immediately sold itemsTwo of the buyers have filed "complaints" against my productsOne is being returned because of a stain on the pocket that was CLEARLY SHOWN IN THE PICTURE & NOTED IN THE DESCRIPTIONThe other, I have not yet heard back from Customer Service regarding the reasonPoshmark doesn't protect its sellers, and I should have listened to my friends who said people would do this and Poshmark would side with the crooked buyer
I purchased a Large Wool Sweater, it came in and had been shrunk to what would be a size Extra-SmallI filed a complaint and they sent me an automated replyI continued reaching out and received four more automated replies
Posh mark has delivered on my expectations as a seller and I am happy with themHowever I had an experience with group bullying by one posh seller, a Registered Nurse, a Mother and wife who has used her Insta*** account to further the bullying and harassmentI had reached out to posh mark support with screenshots and proof to receive a reply it will be investigatedIt’s been a week and no further contactIf posh cannot control what a user does on Insta*** then they can delete them from posh, that would show users loud and clear the Poshmark has a zero tolerance towards online harassmentI love Poshmark but it is not an *** or *** as far as sales revenue!
Purchased an itemWrong item receivedNotified companyCompany charged me anyway even though the wrong item was sentI paid for an item I did not orderI’m sitting with the wrong item and company will not reimburse, send the correct item, or provide a process to return the incorrect itemThis is fraudulent
I sold a purse on Poshmark, the buyer was unhappy and requested a returnI accepted but the buyer never returned the itemPoshmark said they would release the funds after hours but it has been over a weekNow the money is on hold in Poshmark and I do not have my purseI sold the purse for $*** and I am supposed to receive $*** after feesThis money is on hold and I would like it to be released immediately, but poshmark has ignored the multiple emails from myself and from the buyer: @*** I would like to have the $*** released to my account ASAP, thank you