Not being able to talk to someone is frustratingOne item I purchased arrived, the other did not I’ve been back and forth trying to rectify the missing package I finally got them to send tracking number so I could deal with my local post office who ended up being in the wrong We get our mail at central postal areas for our section and evidently the substitute worker did not leave key in my box for parcel box and someone took and returned it to sender Right now it has been at the Cincinnati post office since the 9th I am trying to see if Poshmark can just have the seller resend it It is a Vera Bradley handbag in a discontinued style Very frustrating as it takes so long This was my first experience and probably my last Do better with eBay
Poshmark is doesn’t not take care of their customersI had mentioned to them that the seller had lied on their adTo make matters worse they responded with an automated responseThey have no communication available aside from an email they are “transitioning” or the phone that has a voicemail that has been “filled”
I purchased what is suppose to be a brand new Dooney &Bourke Ostrich Large Barlow handbagI received the bag and the strap is not includedThere are peices, only the two small ones are thereIt also does not include the dust cover or registrationThe way the bag is stuffed is not Dooney's stuffing either
I placed an order for a tote bagI have email confirmationI was shipped cosmeticsThe company website does not provide any direct customer service link or phone numberI emailed the company twice and have received no responseI would like what I purchasedI also sent a facebook message to the shipper, to no availHelpMy credit card was charged and I do not have my product or a clear path to resolve
While using this app you are told to follow rules and guidelines, I was suspended permanently with no notice after another user threatened and harassed me endlessly and I have screen shots to probe she threatened to steal from meCustomer service is not available for this app except through email and you are not aware if other users are working for the company when they send threatening msgs that delete themselves within an hour on a system that doesn't allow it's users to delete their msgs or commentsThis is fraudulent
I am a regular seller on PoshmarkI sold an item to a customer for $58- it was near new condition with no flaws, as reflected in the pictures I postedThe Poshmark return policy prevents a buyer from returning clothing that doesn't fit or is not what they expectedThis buyer damaged the item I sent in order to return itPoshmark is refusing to give me the money from the sale, and I now have a ruined item I can't sell elsewhereI have a stellar record as a seller, and this buyer has almost no track recordPoshmark gave no reason for siding with her claim over mineI am requesting the full amount I would have received for the sale, had the buyer not damaged the itemThank you
Complaint: ***I am rejecting this response because: I have emailed Poshmark twice asking for a check for my total balance and I have not received a response yetUntil I don't get my refund check I don't consider this complaint being closed.Sincerely,*** ***
This place is a total scamMy daughter bought something on here, and they never shipped itThen they emailed us and said we were allowed to cancel our order since it had been so longLo and behold, the only way to cancel the order was to create an account, give them our information, and click "start shopping" and be directed to their page before requesting a refundThis looks like a DATA MINING SCHEME to meFake products to used to get your information and site traffic
I have reported numerous online seller for selling used cosmeticsThe did absolutely nothingI’m pretty sure that this is a health hazardIt is against their policy as well but when myself and other posh users report the sellers (who advertise that their products are used) nothing is done
Complaint: ***I attached a photo of another hat with a tag that says One Size Fits MostCommon sense tells one that it is not the same as One Size Fits Most in Women’s SizeThe hat I purchased was listed as Women’s sizeThere is a tag in the hat with a Child’s product codeThere is no gray area here - it is a Child’s hatI was specifically told it was an Adult’s hatThis is t a “fit” issueThis is a lying about the product issueI simply requested to return an item that was intentionally listed as something it isn’tI don’t think this is a precedent Poshmark should set - allowing sellers to list children’s items as adult itemsFor instance I could list a children’s size pair of jeans in Women’s jeansAs long as the tag says size 6, too bad if they don’t fit the woman who ordered themIt’s a fit issueThat’s what you’re doing with this caseIt’s the exact same thing
Sincerely,Elaine***
On *** *** ***, a leather *** purse I had listed for sale on the Poshmark website sold to user name *** for $*** The Poshmark fee was $***, and I was to receive $*** from the saleThe purse was fairly newI carried it twiceThe pictures and listing were an accurate description of the condition of the bagI prepared the purse for shipping and included a hand written card and candy cane along with the purseI shipped the package the following day, *** *** ***On *** ** ***, I received an automated message from Poshmark stating “We wanted to let you know that the buyer has opened up an "Item Not As Described" case for your recent sale, "*** *** ***"The buyer claimed damage and the email stated that pictures were submitted with the claimI did not have access to the buyer’s complaint nor the pictures submittedThe email said the buyer would ship my bag back to meI received my purse on *** *** ***When I opened the box, I saw the bu
To Whom It May Concern: On 12/we received confirmation of our order for the item below On 12/the item shipped On 1/the order was received On 1/we requested to return the order due to a defect (moth hole) and item runs small On 1/we again requested to return the order and heard nothing On 1/we told Poshmark that if we did not hear from them by 1/10, we would request the help of Revdex.com It is now 1/and we have not heard from the company We are requesting the shipping label -and subsequent refund immediatelyThank you*** ***
Poshmark's consignee described her jacket as able to fit a 5'2", 150# female and said The North Face down jacket would be warm enough to feed animals in very cold windy weatherI am taller & weigh less and jacket is way too snug and is cold indoors when I tried it on
I purchased a gucci purse through the app PoshmarkBut then couple hours later after the purchase, I noticed that the seller had deleted the listing along with all the other listings they were sellingI contacted Poshmark and told them to investigate the issue because this is fraud relatedThey emailed me back saying I will need to wait and they did nothing to investigateI also contacted the seller and they reached out to me saying they will not be shipping out the item because they weren't aware of the Poshmark feesI emailed Poshmark again saying that they need to manual cancel the orderHowever, today, I got charged the dollars (even though the item has not shipped out yet)It's been days and the seller has not shippedI emailed Poshmark several times saying to manually cancel the order so that way I dont' get chargedBut they charged me anyways and are not responding to my emailsI would like my refund of dollars backThis is the worst customer service I have
Sold an authentic *** travel backpack worth $*** for only $***Shipped it out to buyer thru PoshmarkBuyer received the bag and never released the payment, and submitted a claim to Poshmark about it not being authenticPoshmark did not respond to my emails or give me any information for over a week! They never showed me what pics the buyer was submitting to themWhen I told another buyer that I would not sell to them because of what Poshmark was doing, publicly on my page, Poshmark then suspended my accountI can no longer see anything, they are not responding to my emails, the buyer still has my bag, and I have not been paid by PoshmarkI have sent several emails with pics of my bag and asking them to please respondThe buyer actually lives in my city and was seen wearing my bag around town thanks to Poshmark! Horrible! I don't even know what bag will be sent back or if it is destroyed now!
Purchased an item off the siteThey were shoes, listed as size When I received the shoes and put them on, they were not a size - more like an or even The shoes are hugeI sent an email requested a return label to send back with photos of my foot swimming in the shoesCustomer service asked me to resend photosI resent photosI received an email indicating they were not authorizing me to return shoes because I did not send photosI filed a dispute with Paypal (my payment method)Paypal notified me saying that the merchant sent me the correct size and I cannot get a refundThis is unacceptableI ordered with the belief I was going to get the correct size shoes
The item advertised, a rare Hermes printed scarf, was actually a pocket square, not a full-sized scarfThe item was priced at a value of $originally, but was selling for $ A quick comparison at the Hermes website reveals the original price as $for pocket squaresThe item was advertised in a condition without stains or snags The item was so stained with sweat and body oil that a reputable French dry cleaners in San Francisco could not remove the stainsPoshmark does little to screen the actual value and condition of items sold Buyer beware
I just starting selling boutique items on Poshmark and have bought from their wholesale merchantsOne of my wholesale orders was incompleteI ordered a set of scarves, a set of sweatshirts, a set of shirts, and a set of sweatersThree items arrived and the sweatshirts did notI got the notice to accept my order because it had arrived and instead I clicked the button that says "not delivered"It said to wait three days to see if the items show upI waited and then sent an email to customer service telling them I had not received one of my itemsBy this point I had been charged for the full orderThat happened automatically on day threeI didn't get a response other than an automated email saying it may take up to hours to get a responseI left a one star rating for the seller and mentioned I was missing an itemI got no response from her eitherI waited another week and sent another email to Poshmark, but still got no responseI'm out money for a wholesale item I did not
I purchased a baseball jersey via the website that was an obvious fakeI provided the site with information proving that the jersey was fraudulent and that the vendor was actively deceiving potential buyersPoshmark did refund my purchase but has lacked any level of enforcement against the seller who continues to operate on the website (even though he has been kicked off of other sites such as ***)The site either promotes or is ambivalent about fraudulent claims and actives that take place on its site
I purchased a bundle of pants from *** that were listed as free of flawsI received the items and two pairs clearly had stainsI filed a complaint and took pictures and got no response from poshmark seller was very rude and said the listing didn't state no stains! I washed the items to try to remove the stains - they did not come out and then poshmark said because the items had been washed they were not eligible for return! Very pissed about poshmarks lack of instruction, response, and customer service
Not being able to talk to someone is frustratingOne item I purchased arrived, the other did not I’ve been back and forth trying to rectify the missing package I finally got them to send tracking number so I could deal with my local post office who ended up being in the wrong We get our mail at central postal areas for our section and evidently the substitute worker did not leave key in my box for parcel box and someone took and returned it to sender Right now it has been at the Cincinnati post office since the 9th I am trying to see if Poshmark can just have the seller resend it It is a Vera Bradley handbag in a discontinued style Very frustrating as it takes so long This was my first experience and probably my last Do better with eBay
Poshmark is doesn’t not take care of their customersI had mentioned to them that the seller had lied on their adTo make matters worse they responded with an automated responseThey have no communication available aside from an email they are “transitioning” or the phone that has a voicemail that has been “filled”
I purchased what is suppose to be a brand new Dooney &Bourke Ostrich Large Barlow handbagI received the bag and the strap is not includedThere are peices, only the two small ones are thereIt also does not include the dust cover or registrationThe way the bag is stuffed is not Dooney's stuffing either
I placed an order for a tote bagI have email confirmationI was shipped cosmeticsThe company website does not provide any direct customer service link or phone numberI emailed the company twice and have received no responseI would like what I purchasedI also sent a facebook message to the shipper, to no availHelpMy credit card was charged and I do not have my product or a clear path to resolve
While using this app you are told to follow rules and guidelines, I was suspended permanently with no notice after another user threatened and harassed me endlessly and I have screen shots to probe she threatened to steal from meCustomer service is not available for this app except through email and you are not aware if other users are working for the company when they send threatening msgs that delete themselves within an hour on a system that doesn't allow it's users to delete their msgs or commentsThis is fraudulent
I am a regular seller on PoshmarkI sold an item to a customer for $58- it was near new condition with no flaws, as reflected in the pictures I postedThe Poshmark return policy prevents a buyer from returning clothing that doesn't fit or is not what they expectedThis buyer damaged the item I sent in order to return itPoshmark is refusing to give me the money from the sale, and I now have a ruined item I can't sell elsewhereI have a stellar record as a seller, and this buyer has almost no track recordPoshmark gave no reason for siding with her claim over mineI am requesting the full amount I would have received for the sale, had the buyer not damaged the itemThank you
Complaint: ***I am rejecting this response because: I have emailed Poshmark twice asking for a check for my total balance and I have not received a response yetUntil I don't get my refund check I don't consider this complaint being closed.Sincerely,*** ***
This place is a total scamMy daughter bought something on here, and they never shipped itThen they emailed us and said we were allowed to cancel our order since it had been so longLo and behold, the only way to cancel the order was to create an account, give them our information, and click "start shopping" and be directed to their page before requesting a refundThis looks like a DATA MINING SCHEME to meFake products to used to get your information and site traffic
I have reported numerous online seller for selling used cosmeticsThe did absolutely nothingI’m pretty sure that this is a health hazardIt is against their policy as well but when myself and other posh users report the sellers (who advertise that their products are used) nothing is done
Complaint: ***I attached a photo of another hat with a tag that says One Size Fits MostCommon sense tells one that it is not the same as One Size Fits Most in Women’s SizeThe hat I purchased was listed as Women’s sizeThere is a tag in the hat with a Child’s product codeThere is no gray area here - it is a Child’s hatI was specifically told it was an Adult’s hatThis is t a “fit” issueThis is a lying about the product issueI simply requested to return an item that was intentionally listed as something it isn’tI don’t think this is a precedent Poshmark should set - allowing sellers to list children’s items as adult itemsFor instance I could list a children’s size pair of jeans in Women’s jeansAs long as the tag says size 6, too bad if they don’t fit the woman who ordered themIt’s a fit issueThat’s what you’re doing with this caseIt’s the exact same thing
Sincerely,Elaine***
On *** *** ***, a leather *** purse I had listed for sale on the Poshmark website sold to user name *** for $*** The Poshmark fee was $***, and I was to receive $*** from the saleThe purse was fairly newI carried it twiceThe pictures and listing were an accurate description of the condition of the bagI prepared the purse for shipping and included a hand written card and candy cane along with the purseI shipped the package the following day, *** *** ***On *** ** ***, I received an automated message from Poshmark stating “We wanted to let you know that the buyer has opened up an "Item Not As Described" case for your recent sale, "*** *** ***"The buyer claimed damage and the email stated that pictures were submitted with the claimI did not have access to the buyer’s complaint nor the pictures submittedThe email said the buyer would ship my bag back to meI received my purse on *** *** ***When I opened the box, I saw the bu
To Whom It May Concern: On 12/we received confirmation of our order for the item below On 12/the item shipped On 1/the order was received On 1/we requested to return the order due to a defect (moth hole) and item runs small On 1/we again requested to return the order and heard nothing On 1/we told Poshmark that if we did not hear from them by 1/10, we would request the help of Revdex.com It is now 1/and we have not heard from the company We are requesting the shipping label -and subsequent refund immediatelyThank you*** ***
Poshmark's consignee described her jacket as able to fit a 5'2", 150# female and said The North Face down jacket would be warm enough to feed animals in very cold windy weatherI am taller & weigh less and jacket is way too snug and is cold indoors when I tried it on
I purchased a gucci purse through the app PoshmarkBut then couple hours later after the purchase, I noticed that the seller had deleted the listing along with all the other listings they were sellingI contacted Poshmark and told them to investigate the issue because this is fraud relatedThey emailed me back saying I will need to wait and they did nothing to investigateI also contacted the seller and they reached out to me saying they will not be shipping out the item because they weren't aware of the Poshmark feesI emailed Poshmark again saying that they need to manual cancel the orderHowever, today, I got charged the dollars (even though the item has not shipped out yet)It's been days and the seller has not shippedI emailed Poshmark several times saying to manually cancel the order so that way I dont' get chargedBut they charged me anyways and are not responding to my emailsI would like my refund of dollars backThis is the worst customer service I have
Sold an authentic *** travel backpack worth $*** for only $***Shipped it out to buyer thru PoshmarkBuyer received the bag and never released the payment, and submitted a claim to Poshmark about it not being authenticPoshmark did not respond to my emails or give me any information for over a week! They never showed me what pics the buyer was submitting to themWhen I told another buyer that I would not sell to them because of what Poshmark was doing, publicly on my page, Poshmark then suspended my accountI can no longer see anything, they are not responding to my emails, the buyer still has my bag, and I have not been paid by PoshmarkI have sent several emails with pics of my bag and asking them to please respondThe buyer actually lives in my city and was seen wearing my bag around town thanks to Poshmark! Horrible! I don't even know what bag will be sent back or if it is destroyed now!
Purchased an item off the siteThey were shoes, listed as size When I received the shoes and put them on, they were not a size - more like an or even The shoes are hugeI sent an email requested a return label to send back with photos of my foot swimming in the shoesCustomer service asked me to resend photosI resent photosI received an email indicating they were not authorizing me to return shoes because I did not send photosI filed a dispute with Paypal (my payment method)Paypal notified me saying that the merchant sent me the correct size and I cannot get a refundThis is unacceptableI ordered with the belief I was going to get the correct size shoes
The item advertised, a rare Hermes printed scarf, was actually a pocket square, not a full-sized scarfThe item was priced at a value of $originally, but was selling for $ A quick comparison at the Hermes website reveals the original price as $for pocket squaresThe item was advertised in a condition without stains or snags The item was so stained with sweat and body oil that a reputable French dry cleaners in San Francisco could not remove the stainsPoshmark does little to screen the actual value and condition of items sold Buyer beware
I just starting selling boutique items on Poshmark and have bought from their wholesale merchantsOne of my wholesale orders was incompleteI ordered a set of scarves, a set of sweatshirts, a set of shirts, and a set of sweatersThree items arrived and the sweatshirts did notI got the notice to accept my order because it had arrived and instead I clicked the button that says "not delivered"It said to wait three days to see if the items show upI waited and then sent an email to customer service telling them I had not received one of my itemsBy this point I had been charged for the full orderThat happened automatically on day threeI didn't get a response other than an automated email saying it may take up to hours to get a responseI left a one star rating for the seller and mentioned I was missing an itemI got no response from her eitherI waited another week and sent another email to Poshmark, but still got no responseI'm out money for a wholesale item I did not
I purchased a baseball jersey via the website that was an obvious fakeI provided the site with information proving that the jersey was fraudulent and that the vendor was actively deceiving potential buyersPoshmark did refund my purchase but has lacked any level of enforcement against the seller who continues to operate on the website (even though he has been kicked off of other sites such as ***)The site either promotes or is ambivalent about fraudulent claims and actives that take place on its site
I purchased a bundle of pants from *** that were listed as free of flawsI received the items and two pairs clearly had stainsI filed a complaint and took pictures and got no response from poshmark seller was very rude and said the listing didn't state no stains! I washed the items to try to remove the stains - they did not come out and then poshmark said because the items had been washed they were not eligible for return! Very pissed about poshmarks lack of instruction, response, and customer service