Phillips Trenching & Well Drilling

PNC Bank, N.A. responded to Ms. [redacted] on June 22, 2017, and considers this matter addressed.

PNC Bank, N.A. responded to [redacted] on December 11, 2017, and considers this matter addressed.

Better...

Business Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I have not spoken with anyone from PNC.  I returned Mr. [redacted] phone call but have not spoken to him directly regarding this matter.  I don't know why they would consider this issue closed. 
Regards,
[redacted]

To Whom It May Concern: PNC Bank, N.A. responded to [redacted] on February 17, 2016, and considers this matter addressed. Sincerely,  Andrea C[redacted] Executive Client Relations PNC Bank

10/30/17Dear Ms. [redacted]:PNC Bank, N.A. responded to [redacted] on October 30, 2017, and considers this matter addressed.  Sincerely, [redacted]Executive Client Relations.

PNC Bank, N.A. responded to [redacted] with [redacted] on 10-15-15, and considers this matter addressed”

PNC Bank, N.A. responded to [redacted] on January 12, 2017 , and considers this matter addressed.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Frankly, PNC Bank is not being honest with you.  They sent me a letter dated 10/30/17 in an envelope postmarked 11/3/17.  I have attached a copy of their letter for your review.  They argue that I signed a contract to pay for the car, but they refuse to acknowledge that the contract I signed for the GAP policy states that they will pay for the vehicle as of the date of the incident.  They didn't comply with the request  that was made for the payoff amount due as of the date of the accident because that's not their standard practice.My contention is that both agreements I signed were equally important, as the purpose of the GAP policy was to make sure they were paid off.  The GAP policy paid them exactly what they asked for.  I have copies of this at home.  Had they bothered to ask a question as to why I wanted the payoff as of the date of the accident, instead of assuming their "standard practice" was correct, this would have never happened.  It is their own fault they didn't get more money because they didn't follow the instructions of the GAP policy.I made payments to them after the accident in good faith that my payments would be returned once they received the money from the GAP policy.  Their "standard practice" is flawed and is the cause of this.
Regards,
[redacted]

3/14/18Dear Ms. [redacted]:PNC Bank, N.A. responded to [redacted] on March 14, 2018, and considers this matter addressed.  Sincerely, Andrea M[redacted]Executive Client Relations

PNC Bank, N.A. responded to [redacted] on May 24, 2017, and considers this matter addressed- JDT. Thank you.

PNC Bank, N.A. responded to [redacted] on September 14, 2016, and considers this matter addressed

August 4, 2016 PNC Bank, N.A. responded to [redacted] on July 15, 21 August 2 and 4, 2016, and considers this matter addressed. Thank you,ACBPNC Bank

On Fri, Nov 18, 2016 at 8:43 AM, [redacted]> wrote:Hi [redacted], PNC Bank, N.A. has responded to [redacted]n writing on November 17, 2016 and considers this matter addressed.  Thank you,  [redacted]
    Meghan...

JonesExecutive Client Relations, AVP

Good Afternoon, PNC Bank, N.A. responded to [redacted] on May 24, 2017, and considers this matter addressed. Thank you  Eric B[redacted]Executive Client Relations, Officer

PNC Bank, N.A. responded to [redacted] on June 13, 2017, and considers this matter addressed

PNC Bank, N.A. responded to [redacted] on May 5, 2017 and considers this matter resolved.

PNC Bank, N.A. responded to [redacted], in writing, on October 30, 2017, and considers this matter addressed. Her complaint was closed in error on December 5, 2017, but we did review her concerns and the review was completed and found that as no additional information was provided, our former response was adequate.

[redacted] 8-18-15 PNC Bank, N.A. responded to [redacted] on August 18, 2015 and considers this matter addressed

April 13, 2017PNC Bank, N.A. responded to [redacted] on April 13, 2017, and considers this matter addressed.Thank you,ACB

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I...

reviewed appear below. The same problem occurred this month of 255.24 cents ocurred again even after I was told that pnc will stop payments from this creditor will be switching banks unless something is done
 Regards,
[redacted]