Philips Lifeline

Ms. [redacted],Thank you for reaching out again, We assure you that we had already sent your billing complaints and concerns to our Customer Service Dept. We have also been in contact with [redacted], she let us know that she has reached out a couple of times by E-mail to you already to help, but has not received a reply from you. She is the person that is trying to help get this billing issue resolved for you. In order for her to be able to help you, please either reply back to her by e-mail, or please call our Customer Service Dept. at 1-[redacted] and ask to speak with [redacted] directly. Thank you very much

Good Morning Ms. [redacted],Thank you for reaching out about this concern, we will forward this to our Customer Service Department and have someone reach back out to you at [redacted].Thank you, The Customer Experience Team

Dear Sir, Please accept our apology for the difficulty contacting us in order to cancel service after your mother's fall.  Our records reflect the initial contact to cancel service in mid april and messages left, and we discontinued all charges after speaking to you on May 1st.  ...

The calls you received to your home phone from ###-###-#### were from our customer satisfaction suveys randomly targeted to phone numbers that have called into our customer service areas the prior day.  The message on this line states it is a non emergency line used for Philips Lifeline Surveys.  Customer Satisfaction Surveys help us to focus improvements in specific areas, and are not intended as"harrassment".

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my...

issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]