Pathlight Property Management

Pathlight has not done us right for the last 5 years we've lived in their home Is in Colorado Springs. We were told our house would be ready to move in on June the first 2019 so we packed up everything we moved from Arkansas to Colorado only to find out that the house was a wreck and no way to get ahold of Pathlight. They never have any contractors in your area they don't have any employees that work for them so they try to hire handyman and subcontractors unlicensed and all you ever end up with is hack jobs you will spend all your time chasing these contractors they actually threw a refrigerator down our staircase. Pathlight has been bought out by Blackstone America's largest consumer renting company and we were told that they were going to start hiring their own Is maintenance employees so they could have more control over the work being done. I became wheel chair bound in March so we were seeking a new home. So we called pathlight and talked to our home partner which was Ricky C. and Ricky C. said we could get an early termination and switch to a different home on one level ranch so we looked and we found 1 that was Ada compliant and we put in for a transfer we were supposed to move in April 19th 2024 we went and looked at the home way before we signed the papers and it was a mess but we were told that it would be brought up to code and brought up to a standard that was livable. However it is now almost June and this home has been damaged more than it has been fixed. The fake grass in the front yard has been destroyed because their contractor that they hired dropped a gallon of paint and just walked through it tracking it all over the concrete and all over the fake grass and ruined it all. This house has also had a many many problems from plumbing the needs addressed. This house had no co 2 detectors no GFCI protection and no smoke alarms, and they thought we were going to live in at that way. We are still waiting for this house to be ready for us to move in too so in the meantime I'm in a wheelchair trying to maneuver around my 5 bedroom 3 bath house full of nothing but boxes because Pathlight told us to pack up we would be out of this house by April 19th not true. I would not recommend pathlight to my worst enemy. Rent from anybody else but Pathlight if you have any common sense rent from anybody else. We told pathlight we had a leaky roof it took them over a year to come and fix the roof and all the windows leak and they said well we're not going to replace your windows because you moved into it with that condition. That is the reason that we are waiting for this house to get ready and me inspect it before we move into it. If you're dumb enough to rent from pathlight you'd better be smart enough to look at it before you move into it because I guarantee if you lease it unseen you will not be very happy.

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Please do your own research search Better Business Bureau search Yelp search Google just put in pathlight property management reviews put in home partner reviews and you will find out that these are nothing but scam artists.

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https://www.yelp.com/biz/pathlight-property-management-plano-4

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https://www.trustpilot.com/review/www.pathlightmgt.com

In the beginning I was excited about this Opportunity, It has been a rocky journey and not at all what I expected. I am disappointed that I put my time and energy into finding a home with a company I thought would accommodate me and my family. There has been issues from beginning to current. Firstly when you're looking for homes you will always get out bid because they throw out low ball offer's so when you finally find a home you're so excited that you wind up practically settling for something you really didn't want in the 1st place Because you went through so many homes already, your kust glad someone finally accepted an offer ot they finally negotiated.
The 1st issue was me paying $6040 for my move in deposit that they claimed later they didn't have and I mentioned that it was already paid prior to me moving in (pleaae keep all your emails and receipts)
Before I moved in on Dec 9th the ledger was not updated meaning it still showed me owning my deposit plus my rent, they assured me it would be updated by thw time I moved in and it wasn't, and by thw time jan 1st came and rent was due again it still showed and by the time my 1st month rent was paid it still showed I owe the deposit. I then received an eviction notice stating I owe WHICH I DID NOT, I went through hoops for them to finally see that it was their error Period

I called home Partners and told them about the issue I was having with their property management company called pathlight, which is who you start dealing with omce you move in and they do not communicate with well and they are never on the same page.
Once getting past me finally reaching someone in home partners that reached out to path light that finally reached out to me in dealing with the deposit error and the eviction notice in error and fees added,I finally thought I can move on but that was not the case.
I did the move in review and found several issues And submitted them and they were not addressed.
I had to message and message to get a response and I would always get email saying someone will call me to address the issue and someone would call me finally but they would never showed up to fix my issue. I moved in December 9th and told them I had a leak from my ceiling And no one responded for weeks I went over a month with water bubbling in my ceiling amd it burst open which could be a health hazard due to mold.
When I finally got someone out to look at the ceiling they only looked at it just to say I'll send the information over and someone will be in touch and that took even longer and by the time someone came to fix the issue they didn't even fix the real issue and left me with the big hole in my ceiling which noone ever called me back to repair.
I only got one real issue fixed and have the hardest time communicating with pathlight about everything.
I am also now once again am getting charges in addition to my February rent that do not belong and keeps popping up on my portal where I pay my rent.
I cannot seem to reach anyone about this there are several Charges that do not belong that are hundreds of dollars, at this point They are in breach of their contract and I am at the point where I am going to Sue them and do a story on the news to show people around the world not to get any homes through home partners or deal with their property management company path light.
I can go on and on but I will leave it here because I get so frustrated when I think about all the other things that has transpired that I have not even mentioned yet.

Run, run fast and far from this corrupt pile of sm. I moved out of a house in North Port Florida. I spent 3 weeks scrubbing every inch of that house due to I had heard how Pathlight would make bogus claims for cleaning and withhold deposits.
After my move out I was hit with the most outrageous claims about the house. First was they claimed the Stove and Dishwasher were dirty but when I asked for photos of before and after they were the same proving the were not dirty. Next they claimed the smoke detectors were damaged, they were not damaged, they were out of date. I was charged with damage to the sliders and blinds even after I provided photos of this damage from when I moved in. They claimed the outside light bulbs were out. These lights are on a photocell and when I asked for proof of their functioning you can see the photographers hand over the photocell to make the light work. They claimed I left trash at the house and the photo they provided was of an auto filler for the pool which was there when I moved in and part of the pool maintenance items. The charged me for the windows in the house being old, cheap, builder grade, and not working properly. I was charged for an AC filter which I replaced the day I left and their supplied photo showed the new filter I HAD INSTALLED. I was charged for the water treatment system never working right which caused corrosion on the fixtures. Also I was charged for wind damage to the screen enclosure and damage caused by their lawn maintenance people who mowed the grass after I left.
These thieves stole over $1000.00 from me over false claims. They are the absolute worst people on earth and sincerely deserve to burn in Hell for eternity.
If you need more info, look on FB for Pathlight Property Management Sucks, this page is filled with horror stories.
There is a class action lawsuit filed against them in one state and hopefully every state will have one soon.
Stay far away from this company unless you enjoy having your money stolen!

Pathlight management and home partners of america are truly an unorganized companyWe rented to own a property that we moved into in late summer of The property was purschased from the original owners of the house prior to being moved intoThe original owners of the house left items that we stored in the houseWe also painted and did some updating out of pocketsThe property was left in better condition then when we movedInThey kept a majority of my security deposit penelizing me for the proevious owners porperty being stored by meI also called and emailed pathlight with concerns I had prior to moving out and they never responded to me As per our lease aggreement they never did a final walkthru with me prior to moving outThey also required me to get a home owners insurance policy with thier names on my title including my own which I found out is illegal I had several flooded basements due to equiptment failures they claimed they repairedI am currently in the process of demanding my security desposit backI have also reported them to the Revdex.com

Professional people providing a reliable and professional serviceTheir response when needed is prompt with a Great Customer Service AttitudeAll company representatives encountered were consistent in a high level of service

Pathlight Property Management has been great to work withThey have been positively reactive and proactive in all aspects of managing our propertyIf it needs handled, they have handled itI would recommend them to anyone

Excellent service

Pathlight was always johnny on the spot whenever we had a problem that needed attentionWe never had a problem with them

Christina F [redacted] is a great Rep

My current experience with Pathlight Property Management has been a positive experienceI had a number of issue when first moving into my home and they were responsive and handled each concern

Our experience with Pathlight has been very pleasant and successfulGreat communication and always professionalI would definitely recommend them to others

Pathlight management and Mr H [redacted] has always treated us with the utmost respect and concern!

My air conditioner went out and they were prompt and the person who came out was very professional He wasted no time even though he it was a hot day and he was in the atticPath light property management has been an awesome experience

Pathlight has done some marvelous things for me and my family and I highly recommend there concept of the Rent to purchase process to anyone that qualifies for their great program I give them â­ ï¸ â­ ï¸ â­ ï¸ â­ ï¸ â­ ï¸

I am leasing a home that is managed by Pathlight ManagementTheir representatives have done a great job helping and communicating with meElizabeth is my representative

Excellent company to deal with

Pathlight property management has proven to be very professional and maintain very high quality They are responsive and solve problems quickly

They have been great to work with They always respond very quickly

Excellent service for purchase and subsequent follow up on a house All communication has been clear and fast Very aware and professional Pleasure to do business with

Worst management company I had a leak, they fixed that But the plumber cut out holes in the walls to get to the leaks and the carpet was soaked They said someone would fix the damage but I have had no calls from them, despite calling them repeatedly