[A default letter is provided here which indicates your acceptance of the business's response.? If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me? Thank you for your assistance in this matter Regards, [redacted]
We apologize for the disappointment [redacted] experienced [redacted] notified us an apartment number was not included for this shipment; the address was corrected by [redacted] and the order was delivered on 11/30/We are sorry to hear the order was not receivedA refund has been issued for this lost orderPlease allow to business days for the credit to post to the accountWe appreciate the opportunity to address your concern, and sincerely apologize for the inconvenience this has causedPlease be advised we do not have access to credit card accountsFor information regarding your credit card account, including assistance with canceling the card, please contact [redacted] at [redacted] Thank you for shopping at The Children's Place
Place Cash could be redeemed online or in-storesThe 50% off offer was available online only at childrensplace.comWe appreciate your comments regarding our recent offers, and have forwarded your feedback to our Marketing team for future considerationWe sincerely apologize for the inconvenience this has caused, and hope you give us another chance to earn your trust and loyaltyThank you for shopping at The Children’s Place
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meUpon providing the Children's Place with the email; the company granted my request for refund Regards, [redacted]
We are sorry for the disappointment you have experiencedThe store was unable to fulfill the order and it was cancelledThe credit card used on file was not chargedWhat you may see is a pending hold on the account which usually drops within 3-business days depending on the bankOur records indicate that the item is available to ship to your homeThe offer code that was emailed to you can be redeemed on your next orderWe appreciate the opportunity to address your concerns and sincerely apologize for the inconvenience
We are very sorry for the disappointment Ms [redacted] has experiencedA refund was issued to the customer’s account for the full cost of the missing pants; this credit was processed on August 28, The credit can take to business days to post to the account depending on the financial institutionWe have also mailed a $gift card in hopes that Ms [redacted] gives us another opportunity to earn her trust and loyaltyWe sincerely apologize for the inconvenience this has causedPlease let us know if we can be of further assistance?
Complaint: [redacted] I am rejecting this response because: I have not received any such coupon AND it would not let me enter my CANADIAN postal code for shipping or billing address AND the sale is probably over and so are the items I wanted! Regards, [redacted]
Complaint: [redacted] I am rejecting this response because: I still have not received the correct shirt! They sent me one that I did not order I never received the one I ordered!! Regards, [redacted]
We apologize for the disappointment you experienced with the gift card you receivedAt this time, we have submitted the request for the gift card for $to be replacedA new gift card will be mailed to you and it should arrive within 2-weeksWe apologize for any inconvenience this matter has caused youWe value the relationships we have with our customers and we appreciate the opportunity to address your concerns
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me The district manager have been in contact with me as well and I hope the employee responsible has been addressed. Regards, [redacted]
We are sorry for the disappointment Ms [redacted] has experiencedWithout the original sales receipt, an exchange can be made for the same item in a different sizeHowever, items from the "toddler boy" category are not the same than merchandise from the "boy" categoryWe apologize for any confusion or inconvenience this may cause. We will be happy to locate the original receipt and email it to the customer, so the store can assist her with this returnWe emailed Ms [redacted] and asked that she provide us necessary information to locate the receiptWe look forward to hearing from her with the requested information
Complaint: [redacted] I am rejecting this response because: I have not received any online code and I haven't received no notice about a refund Regards, [redacted] ***
We are sorry for the disappointment [redacted] has experiencedOn 11/29/when [redacted] spoke with Customer Service, we asked that he forward the email received regarding the 15% off offer via email to [redacted] so we can further look into this promotionOnce the email is received, we will be happy to review this and contact the customer with a resolutionThe $offer applies to new email subscribers onlyOur records indicate [redacted] signed up to our email list on 11/29/An email with a $off code should have arrived within hoursIf this email has not yet been received, we suggest checking the SPAM or JUNK folder, and adding the following email to your address book: [redacted] When forwarding the promotional email, please let us know if the $offer code was in your inboxIf it wasn't, we will be happy to issue a replacement code that can be used on your next online orderWe appreciate the opportunity to address your concernsThank you for shopping at The Children's Place
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Regards, [redacted] ***
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
We are very sorry for the disappointment you experiencedOnline order # [redacted] was returned by the shipping carrier ( [redacted] ) as undeliverableA full refund was issued to your credit card for this orderWe emailed you a code that can be redeemed on your next online order placed now through April 30, We appreciate the opportunity to address your concernsThank you for shopping at The Children's Place
We are sorry for the disappointment you experiencedOur records indicate you were able to speak with The Children's Place Customer Service and your issue was resolvedOn 1/3/2018, per your request, a new gift card was sent to you via email along with a coupon to use on a future purchaseWe appreciate the opportunity to assist with your concern.We continue to be committed to providing you and all of our customers with the highest standards of serviceThank you for shopping at The Children’s Place
A [redacted] pre-paid label was sent via email to [redacted] on 08/14/2017, so the items can be returned to our corporate office at no cost to her and reviewed by our Quality departmentThe tracking number [redacted] indicates the items have not yet been given to [redacted] Please send the items by using the label, so they can immediately be reviewedWe appreciate the opportunity to address your concerns
Complaint: [redacted] I am rejecting this response because: The Children's Place has already said they would refund my moneyTo this point no refund has made, and I do not believe they will honor their promiseI will accept their response when I have received my refund Regards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response.? If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me? Thank you for your assistance in this matter Regards, [redacted]
We apologize for the disappointment [redacted] experienced [redacted] notified us an apartment number was not included for this shipment; the address was corrected by [redacted] and the order was delivered on 11/30/We are sorry to hear the order was not receivedA refund has been issued for this lost orderPlease allow to business days for the credit to post to the accountWe appreciate the opportunity to address your concern, and sincerely apologize for the inconvenience this has causedPlease be advised we do not have access to credit card accountsFor information regarding your credit card account, including assistance with canceling the card, please contact [redacted] at [redacted] Thank you for shopping at The Children's Place
Place Cash could be redeemed online or in-storesThe 50% off offer was available online only at childrensplace.comWe appreciate your comments regarding our recent offers, and have forwarded your feedback to our Marketing team for future considerationWe sincerely apologize for the inconvenience this has caused, and hope you give us another chance to earn your trust and loyaltyThank you for shopping at The Children’s Place
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meUpon providing the Children's Place with the email; the company granted my request for refund Regards, [redacted]
We are sorry for the disappointment you have experiencedThe store was unable to fulfill the order and it was cancelledThe credit card used on file was not chargedWhat you may see is a pending hold on the account which usually drops within 3-business days depending on the bankOur records indicate that the item is available to ship to your homeThe offer code that was emailed to you can be redeemed on your next orderWe appreciate the opportunity to address your concerns and sincerely apologize for the inconvenience
We are very sorry for the disappointment Ms [redacted] has experiencedA refund was issued to the customer’s account for the full cost of the missing pants; this credit was processed on August 28, The credit can take to business days to post to the account depending on the financial institutionWe have also mailed a $gift card in hopes that Ms [redacted] gives us another opportunity to earn her trust and loyaltyWe sincerely apologize for the inconvenience this has causedPlease let us know if we can be of further assistance?
Complaint: [redacted] I am rejecting this response because: I have not received any such coupon AND it would not let me enter my CANADIAN postal code for shipping or billing address AND the sale is probably over and so are the items I wanted! Regards, [redacted]
Complaint: [redacted] I am rejecting this response because: I still have not received the correct shirt! They sent me one that I did not order I never received the one I ordered!! Regards, [redacted]
We apologize for the disappointment you experienced with the gift card you receivedAt this time, we have submitted the request for the gift card for $to be replacedA new gift card will be mailed to you and it should arrive within 2-weeksWe apologize for any inconvenience this matter has caused youWe value the relationships we have with our customers and we appreciate the opportunity to address your concerns
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me The district manager have been in contact with me as well and I hope the employee responsible has been addressed. Regards, [redacted]
We are sorry for the disappointment Ms [redacted] has experiencedWithout the original sales receipt, an exchange can be made for the same item in a different sizeHowever, items from the "toddler boy" category are not the same than merchandise from the "boy" categoryWe apologize for any confusion or inconvenience this may cause. We will be happy to locate the original receipt and email it to the customer, so the store can assist her with this returnWe emailed Ms [redacted] and asked that she provide us necessary information to locate the receiptWe look forward to hearing from her with the requested information
Complaint: [redacted] I am rejecting this response because: I have not received any online code and I haven't received no notice about a refund Regards, [redacted] ***
We are sorry for the disappointment [redacted] has experiencedOn 11/29/when [redacted] spoke with Customer Service, we asked that he forward the email received regarding the 15% off offer via email to [redacted] so we can further look into this promotionOnce the email is received, we will be happy to review this and contact the customer with a resolutionThe $offer applies to new email subscribers onlyOur records indicate [redacted] signed up to our email list on 11/29/An email with a $off code should have arrived within hoursIf this email has not yet been received, we suggest checking the SPAM or JUNK folder, and adding the following email to your address book: [redacted] When forwarding the promotional email, please let us know if the $offer code was in your inboxIf it wasn't, we will be happy to issue a replacement code that can be used on your next online orderWe appreciate the opportunity to address your concernsThank you for shopping at The Children's Place
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Regards, [redacted] ***
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
We are very sorry for the disappointment you experiencedOnline order # [redacted] was returned by the shipping carrier ( [redacted] ) as undeliverableA full refund was issued to your credit card for this orderWe emailed you a code that can be redeemed on your next online order placed now through April 30, We appreciate the opportunity to address your concernsThank you for shopping at The Children's Place
We are sorry for the disappointment you experiencedOur records indicate you were able to speak with The Children's Place Customer Service and your issue was resolvedOn 1/3/2018, per your request, a new gift card was sent to you via email along with a coupon to use on a future purchaseWe appreciate the opportunity to assist with your concern.We continue to be committed to providing you and all of our customers with the highest standards of serviceThank you for shopping at The Children’s Place
A [redacted] pre-paid label was sent via email to [redacted] on 08/14/2017, so the items can be returned to our corporate office at no cost to her and reviewed by our Quality departmentThe tracking number [redacted] indicates the items have not yet been given to [redacted] Please send the items by using the label, so they can immediately be reviewedWe appreciate the opportunity to address your concerns
Complaint: [redacted] I am rejecting this response because: The Children's Place has already said they would refund my moneyTo this point no refund has made, and I do not believe they will honor their promiseI will accept their response when I have received my refund Regards, [redacted]