The tech, Ivan, arrived within the scheduled time window. He was courteous and professional preforming the check of our furnace and installing a replacement part for our humidifier. All systems are on-line and preforming well. To date I have no issues with the service I have received from this company.
Brock was a pleasure to work with. He arrived on time and was very efficient and thorough. He explained all of the components of my furnace, and detailed the life expectancy of each one. Brock is an excellent representative of Heatmasters.
Had our yearly service call last week. Heat went out a few days later, minor issue but David came back to save the day...we love your quick service. Thank you David!
David was the Repairman who checked over our air conditioner. He did an outstanding job. He identified a number of problems and proposed solutions that would allow us to extend the use of the equipment. He also discovered a gas leak in our hot water heater and fixed it. By being so proactive he saved us a significant amount of money.
I'm very pleased with the service I've received from Heatmasters and their technicians, most recently Ken. Ken was very thorough and gave me a clear explanation of his findings and recommendations. He double checked a couple of things and based on this modified his recommendations and saved me some money. I would have no hesitation having him come back to service my heating and cooling system.
David V was fabulous! Very helpful and answered all my questions so that I understood
exactly what he was repairing and why......A great Heatmasters representative.
The team at Heatmasters is always professional and courteous. Work is completed the first time and they explain any and all issues that may have arisen
Dear Sirs, My furnace was not blowing heat at 5:00am in the morning and the service man was here in 40-50 minutes. I recommend this company for fast and great work.
Justin is the best technician I've had from HeatMasters and previous companies over the years.
I have a very old house, and everything from using the back stairs to the basement to the mechanical "room" (really, more of an "area") is unpleasant and inconvenient.
I didn't get one bit of feedback about the setup being inconvenient from Justin. Further, he was great at explaining what he was doing every step of the way -- and why it was relevant/important.
I'm compelled to note this, because it doesn't happen often: The area of the basement where Justin worked is SO clean. Honestly, he cleaned up the area so well that I'm almost inspired to get the wet/dry vac out for the rest of the basement.
Contacted Heatmasters LLC 10/18/16 @ 10:00 AM to schedule a service repair for a furnace issue I was having. The person at the office was courteous and helpful. She informed me upfront of the possible charges for the visit and informed me that a tech would contact me that afternoon. I was contacted by Ivan (service tech) and he promptly arrived. After discussing the issue I was having with the furnace, Ivan diagnosed the problem and fixed the problem. Ivan was courteous and efficient in his explanation of and the repair process.
I would recommend Heatmasters LLC to anyone in need of a Furnace or AC Service. It was a pleasure doing business with them. Fast, prompt and courteous.
I called Heatmasters to request service for a mal-functioning furnace. David [redacted] from Heatmasters arrived to my home in a timely manner and prior to a phone call made to me to introduce himself and alert me of the visit. A thorough diagnosis was made to identify problem and bring furnace back into full operation. An explanation of the problem was done. In summary, my experience is as follows: friendly, professional, experienced, and a fine local business in my neighborhood. David, thank you for the wonderful experience. TJ
Heatmasters does a great job. I have had positive experiences all around. Ivan is great, honest and patient. So is Brock, I am a loyal customer and will stay that way!!
Bob was excellent...solved my AC problem. He was courteous, professional, and explained the possible causes of the problem, and answered my questions patiently. Very personable young man and a skilled HVAC technician. Also, Heatmasters was most responsive in returning the message I left on their recording late in the afternoon on Labor Day....no emergency. Paul called me at 8:00 a.m. the following morning and scheduled a technician to come between 12:00-3:00 that afternoon. First class customer service.
David from Heatmasters was very thorough with inspection & maintenance. He also pointed out an immediate problem which was corrected on the spot, and made a recommendation to address another issue that could pose problems in the future. We'll request from Heatmasters that David do this work in the near future.
David [redacted] was my care technician today. He was very professional and knowlegable and explained everything to us very clearly. He was on time and was easy to have in my home.
Timely and excellent service technician. I appreciate that for my first time using Heatmasters, the technician explained everything that was going on with my furnace and possible solutions. Didn't feel like a sales pitch.
David V. came to check our boiler pump which had been making noises and to clean boiler. Was helpful, quick & suggested a 3-year maintenance plan that saves us $$ for annual cleaning. Made constructive suggestions on how we could monitor boiler issues that exist due to its age. Very good experience.
The tech, Ivan, arrived within the scheduled time window. He was courteous and professional preforming the check of our furnace and installing a replacement part for our humidifier. All systems are on-line and preforming well. To date I have no issues with the service I have received from this company.
Brock was a pleasure to work with. He arrived on time and was very efficient and thorough. He explained all of the components of my furnace, and detailed the life expectancy of each one. Brock is an excellent representative of Heatmasters.
Had our yearly service call last week. Heat went out a few days later, minor issue but David came back to save the day...we love your quick service. Thank you David!
David was the Repairman who checked over our air conditioner. He did an outstanding job. He identified a number of problems and proposed solutions that would allow us to extend the use of the equipment. He also discovered a gas leak in our hot water heater and fixed it. By being so proactive he saved us a significant amount of money.
I'm very pleased with the service I've received from Heatmasters and their technicians, most recently Ken. Ken was very thorough and gave me a clear explanation of his findings and recommendations. He double checked a couple of things and based on this modified his recommendations and saved me some money. I would have no hesitation having him come back to service my heating and cooling system.
David V was fabulous! Very helpful and answered all my questions so that I understood
exactly what he was repairing and why......A great Heatmasters representative.
Brock [redacted]with Heatmasters is very competent and personable. He clarified all of our questions and was very helpful and efficient.
David V. did a great job tuning up my furnace. very professional
The team at Heatmasters is always professional and courteous. Work is completed the first time and they explain any and all issues that may have arisen
Dear Sirs, My furnace was not blowing heat at 5:00am in the morning and the service man was here in 40-50 minutes. I recommend this company for fast and great work.
First class service and experience I have been a customer for 10 years and have had great experiences with this [redacted] company
Justin is the best technician I've had from HeatMasters and previous companies over the years.
I have a very old house, and everything from using the back stairs to the basement to the mechanical "room" (really, more of an "area") is unpleasant and inconvenient.
I didn't get one bit of feedback about the setup being inconvenient from Justin. Further, he was great at explaining what he was doing every step of the way -- and why it was relevant/important.
I'm compelled to note this, because it doesn't happen often: The area of the basement where Justin worked is SO clean. Honestly, he cleaned up the area so well that I'm almost inspired to get the wet/dry vac out for the rest of the basement.
Thanks, Justin!
Contacted Heatmasters LLC 10/18/16 @ 10:00 AM to schedule a service repair for a furnace issue I was having. The person at the office was courteous and helpful. She informed me upfront of the possible charges for the visit and informed me that a tech would contact me that afternoon. I was contacted by Ivan (service tech) and he promptly arrived. After discussing the issue I was having with the furnace, Ivan diagnosed the problem and fixed the problem. Ivan was courteous and efficient in his explanation of and the repair process.
I would recommend Heatmasters LLC to anyone in need of a Furnace or AC Service. It was a pleasure doing business with them. Fast, prompt and courteous.
I called Heatmasters to request service for a mal-functioning furnace. David [redacted] from Heatmasters arrived to my home in a timely manner and prior to a phone call made to me to introduce himself and alert me of the visit. A thorough diagnosis was made to identify problem and bring furnace back into full operation. An explanation of the problem was done. In summary, my experience is as follows: friendly, professional, experienced, and a fine local business in my neighborhood. David, thank you for the wonderful experience. TJ
Heatmasters does a great job. I have had positive experiences all around. Ivan is great, honest and patient. So is Brock, I am a loyal customer and will stay that way!!
Bob was excellent...solved my AC problem. He was courteous, professional, and explained the possible causes of the problem, and answered my questions patiently. Very personable young man and a skilled HVAC technician. Also, Heatmasters was most responsive in returning the message I left on their recording late in the afternoon on Labor Day....no emergency. Paul called me at 8:00 a.m. the following morning and scheduled a technician to come between 12:00-3:00 that afternoon. First class customer service.
David from Heatmasters was very thorough with inspection & maintenance. He also pointed out an immediate problem which was corrected on the spot, and made a recommendation to address another issue that could pose problems in the future. We'll request from Heatmasters that David do this work in the near future.
David [redacted] was my care technician today. He was very professional and knowlegable and explained everything to us very clearly. He was on time and was easy to have in my home.
Timely and excellent service technician. I appreciate that for my first time using Heatmasters, the technician explained everything that was going on with my furnace and possible solutions. Didn't feel like a sales pitch.
David V. came to check our boiler pump which had been making noises and to clean boiler. Was helpful, quick & suggested a 3-year maintenance plan that saves us $$ for annual cleaning. Made constructive suggestions on how we could monitor boiler issues that exist due to its age. Very good experience.