Oakley

I reached out to the customer to obtain and confirm his shipping/contact information Because he was still under warranty and we were not able to provide parts to his optometrist, or to him after the fact, I sent a new complete frame only, overnight He should receive this no later than Friday 1/29/ I did recommend to the customer that he take this frame and his current ophthalmic eyewear to the optometrist for them to install

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

This customer's gloves arrived on 1/12/We've offered the customer a significant discount for his inconvenience

We have offered to replace the customer's ear socks at no cost, as they are under warranty