Nextiva, Inc.

We sincerely apologize for the inconveniences Mr*** experiencedAt Nextiva, we are highly committed to our customers and an amazing user experience is a top priorityIn an effort to comply with Customer Proprietary Network Information (CPNI) and FCC requirements, we cannot share
details regarding this matter via this method of communication.If Mr*** ever has any questions or concerns, he may contact me directly.Thank you,
*** ***480-304-

Please see the attached letter to Nextiva and the attachments to the letter. We responded to the email as asked to close the account out. The person we responded to was Richard who is no longer with the company. Richard was to take care of this and obviously did not. The reviews attached are similar to what we have experienced with this company who continues to have an A+ rating with Revdex.com. Please review their rating as there is no way possible it would be an A+ and people depend on your service to review a company prior to taking on a contract with them. Their reply is not acceptable to me

I don't understand the responseI also do not know who is speaking and why they can not speak through emailWas that you with the phone number or Nextiva? Also, there is a reason which is shady to me right away why someone will not write an emailSounds to me as they do not want to put anything in writing that can be used against themAlso, they say the calls are recorded on their end but never can find them or never present them back to meLady this isn't my first RODEOThat should be a red flag to you the Revdex.com right awayI have spoken to these people times and they have laughed in my face even though I have sent them all the proof and do nothing about itwe have had our first response and calls already and then you decided to say that this is not something Revdex.com handles until I explained and now we are back to square oneI have contacted the state agency of communication, and filed a complaint, my credit card I have filed a dispute and sent them all of the proof and they are working onYou the Revdex.com are the only one sending me in circlesObviously I would not be contacting the Revdex.com and filing complaints if these people were business professional and were capable of doing the right thing instead of being Cooperate Robots for a Monopoly. Explain to me again why the Revdex.com is here to protect the people and stop businesses from corruption and manipulation of people yet do nothing about itYou contact them to keep contacting me and basically telling me to *** and offering me $back when the lied to me and robbed me for $and I have all of the proof, The illegally change the account holder, were sending my bill ...my business to someone that didn't need to know my business and personal information like name, address, date of birth, social all of this stuff could have been take from me, what I pay a monthThings that is confidential they violated my rights, my privacy, lied to me, didn't change, didn't, call back, hundreds of emails, how many work ordersYet you still want me to talk to get the same responseOne top of that my phone has for the past days not been working they were supposed to call me Friday, called me today when on and aptand now no call backI want my credit for the days tooThis company is a joke and honestly the Revdex.com doesn't care about anyone or anythingThat is why this country is the way it isIt's not even American what you people doSee if was you or your family this isn't $or $this is Thousand should I write it in crayonLike do any of you p[people do your job or care about anyone elseI am just about to go to the media with the Revdex.com and NextivaObviously you and all the other corrupt agencies that are for the people don't really care about the peopleIt's a sad world and hopefully u or a family member or loved one don't ever get $taken from you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this
resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
Jack D*** Insurance

We sincerely apologize for the inconveniences Ms*** experiencedAt Nextiva, we are highly committed to our customers and an amazing user experience is a top priorityIn an effort to comply with Customer Proprietary Network Information (CPNI) and FCC requirements, we cannot share
details regarding this matter via this method of communication.If Ms*** ever has any questions or concerns, she may contact me directly.Thank you,*** ***480-304-

We sincerely apologize for the inconveniences Mr. B*** experiencedAt Nextiva, we are highly committed to our customers and an amazing user experience is a top priorityIn an effort to comply with Customer Proprietary Network Information (CPNI) and FCC requirements, we cannot
share details regarding this matter via this method of communication.If Mr. B*** ever has any questions or concerns, he may contact me directly.Yaniv MasjediNextiva (www.Nextiva.com)East Chaparral Road Suite 300Scottsdale, AZ 85250** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

I am working to send you confirmation from the customer that the matter has been resolvedI’ll send this over to you as soon as possible.Thanks,Yaniv

We sincerely apologize for the inconveniences *** *** experiencedAt Nextiva, we are highly committed to our customers, the ease of use our services is a top priority, and we work hard to ensure a simple cancelation process that follows FCC guidelines.For more information
regarding Nextiva’s cancellation policy, please visit: ***According to conversations between *** *** *** *** (with Nextiva), and other Nextiva representatives following this Revdex.com complaint; it has been brought to our attention that this matter has been resolved.If *** *** ever has any questions or concerns, he may contact me directly.*** *** *** *** *** *** *** *** ** *** ***

We sincerely apologize for the inconveniences Mr. *** experiencedAt Nextiva, we are highly committed to our customers and an amazing user experience is a top priorityIn an effort to comply with Customer Proprietary Network Information (CPNI) and FCC requirements, we cannot share
details regarding this matter via this method of communication.If Mr. *** ever has any questions or concerns, he may contact me directly.Yaniv M***Nextiva (www.Nextiva.com)East Chaparral Road Suite 300Scottsdale, AZ 85250p###-###-####

We sincerely apologize for the inconveniences Mr. *** experiencedAt Nextiva, we are highly committed to our customers, the ease of use our services is a top priority. For more information regarding Nextiva’s terms and conditions, please
visit:***According to conversations between *** ***, *** *** (with Nextiva), and other Nextiva representatives following this Revdex.com complaint; it has been brought to our attention that this matter has been resolved.If Mr. *** ever has any questions or concerns, he may contact me directly.*** ***Nextiva (www.Nextiva.com)

We sincerely apologize for the inconveniences Mr. *** experiencedAt Nextiva, we are highly committed to our customers and an amazing user experience is a top priorityIn an effort to comply with Customer Proprietary Network Information (CPNI) and FCC requirements, we cannot share
details regarding this matter via this method of communication.If Mr. *** ever has any questions or concerns, he may contact me directly.Yaniv M***Nextiva (www.Nextiva.com)East Chaparral Road Suite 300Scottsdale, AZ 85250p###-###-####

We sincerely apologize for the inconveniences Mr*** experiencedAt Nextiva, we are highly committed to our customers and an amazing user experience is a top priorityIn an effort to comply with Customer Proprietary Network Information (CPNI) and FCC requirements, we cannot share
details regarding this matter via this method of communication.If Mr*** ever has any questions or concerns, he may contact me directly.Thank you,*** ***480-304-

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

We sincerely apologize for the inconveniences Sarah Thomas experiencedAt Nextiva, we are highly committed to our customers and an amazing user experience is a top priorityIn an effort to comply with *** *** *** *** *** *** *** requirements, we cannot share
details regarding this matter via this method of communication.If *** *** ever has any questions or concerns, she may contact me directly

Please see the attached letter to Nextiva and the attachments to the letter. We responded to the email as asked to close the account out. The person we responded to was Richard who is no longer with the company. Richard was to take care of this and obviously did not. The reviews attached are similar to what we have experienced with this company who continues to have an A+ rating with Revdex.com. Please review their rating as there is no way possible it would be an A+ and people depend on your service to review a company prior to taking on a contract with them. Their reply is not acceptable to me.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolvedIt is very unfortunate that after multiple emails and multiple correspondences with customer service over a month period that this matter could not be resolved until a complaint was posted with the Revdex.com
Regards,
*** ***

Hello,Charles Sutton from Nextiva has made multiple attempts to reach MrHeron in order to discuss this matterIf the issue MrHeron brought up to the Revdex.com still exists, can MrHeron please contact Charles Sutton at his convenience.Thanks,

Once again, we sincerely apologize for the inconveniences? Mr.? ***? experiencedSince FCC regulations prohibit us sharing customer? information over a public channel, we cannot share details regarding this account.If? Mr.? *** ever has any questions or concerns, he may contact me directly

We sincerely apologize for the inconveniences Mr***? experiencedAt Nextiva, we are highly committed to our customers and an amazing user experience is a top priorityIn an effort to comply with Customer Proprietary Network Information (CPNI) and FCC requirements, we cannot share details
regarding this matter via this method of communication.If Mr.? ***? ever has any questions or concerns, I can be contact me directly via phone at? ***