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Monk Central

14 Pheasant Lane, East Setauket, New York, United States, 11733-2657

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Monk Central Reviews (%countItem)

I have loved all the shirts I have gotten. Some were gifts and some were mine. Reasonably priced!

My order was sent to me promptly, packaged nicely & the shirts are great quality. Communication from the company has been plentiful but not overwhelming.

Monk Central Response • May 02, 2018

Thank you very much! We'll surely continue to provide good service. :)

These are the best t-shirts ever!, They are completely original, fun to have, and its very hard not to keep buying them at all!

Monk Central Response • May 02, 2018

Thank you! Means a lot to us. :)

I recently received my order from them and love it

Monk Central Response • May 02, 2018

Thank you so much! :)

My first order was successful, but repeatedly on trying to reorder there is no discounts on checkout , so orders were canceled.

Monk Central Response • May 02, 2018

Thank you for this and we are sorry for the inconvenience.

It's were exactly as pictured. The company was very responsive and sent communications as my items were being prepared and shipped along with shipping information. Very pleased with my order.

Monk Central Response • May 02, 2018

Thank you so much! This means a lot to us. :)

I ordered two tanks from them in March. I never received them. They claim to have sent them, however I never received any shipping information from them. Customer service is horrible. I’m disputing the charges with my credit card company. This company is a fraud!

Monk Central Response • May 02, 2018

Thank you for this and we are sorry for the inconvenience.

I bought two shirts for my wife for Mother's Day. Both shirts were there in plenty of time for Mother's Day. Monk Central let me know at every step of the transaction where my order was and what time it would be getting to my home. I am completely satisfied with the entirety of this transaction.

Monk Central Response • May 02, 2018

Thank you very much! We'll surely continue to provide good service. :)

The delivery was a bit slow but other than that, it was all good

Monk Central Response • May 02, 2018

Thank you! Means a lot to us. :)

We ordered a shirt from them and it arrived earlier than promised and it is a nice shirt. Will continue doing business with them.

Monk Central Response • May 02, 2018

Thank you so much! :)

Love my shirt it big enough made of soft good material. Not a cheap brand.

Monk Central Response • May 02, 2018

Thank you! Means a lot to us. :)

Love my shirt it big enough made of soft good material. Not a cheap brand.

Monk Central Response • May 02, 2018

Thank you! Means a lot to us. :)

Love my shirt it big enough made of soft good material. Not a cheap brand.

Monk Central Response • May 02, 2018

Thank you! Means a lot to us. :)

I bought 2 ss for my dad for Christmas, and I never received them. I emailed Monk Central and they said they would give me the money back which they never did. Very unhappy about this service.

Monk Central Response • May 02, 2018

Thank you for this and we are sorry for the inconvenience.

I bought 2 ss for my dad for Christmas, and I never received them. I emailed Monk Central and they said they would give me the money back which they never did. Very unhappy about this service.

Monk Central Response • May 02, 2018

Thank you for this and we are sorry for the inconvenience.

I bought 2 ss for my dad for Christmas, and I never received them. I emailed Monk Central and they said they would give me the money back which they never did. Very unhappy about this service.

Monk Central Response • May 02, 2018

Thank you for this and we are sorry for the inconvenience.

I wish I could give it less stars! I placed an order on 3/9 with the understanding it would be shipped in 10-15 days. 3/26 still no shipping info. I sent an email asking for a # to contact someone, was told they don't have a # yet!! Finally got a tracking # on 3/30 FROM CHINA!!!! The company is listed as being in NY, if I had known I wasn't supporting an American company I would have ordered elsewhere. Very dishonest company who should really consider being up front with their customers!

Monk Central Response • May 02, 2018

Thank you for this and we are sorry for the inconvenience.

I wish I could give it less stars! I placed an order on 3/9 with the understanding it would be shipped in 10-15 days. 3/26 still no shipping info. I sent an email asking for a # to contact someone, was told they don't have a # yet!! Finally got a tracking # on 3/30 FROM CHINA!!!! The company is listed as being in NY, if I had known I wasn't supporting an American company I would have ordered elsewhere. Very dishonest company who should really consider being up front with their customers!

Monk Central Response • May 02, 2018

Thank you for this and we are sorry for the inconvenience.

I wish I could give it less stars! I placed an order on 3/9 with the understanding it would be shipped in 10-15 days. 3/26 still no shipping info. I sent an email asking for a # to contact someone, was told they don't have a # yet!! Finally got a tracking # on 3/30 FROM CHINA!!!! The company is listed as being in NY, if I had known I wasn't supporting an American company I would have ordered elsewhere. Very dishonest company who should really consider being up front with their customers!

Monk Central Response • May 02, 2018

Thank you for this and we are sorry for the inconvenience.

Placed order *** with this company on November , 2017 - website indicates 10-12 days shipping of T-Shirts - got confirmation e-mail of order placement on November ***, along with tracking number from CHINA (website indicated shirts where printed in USA- first lie) - since December ***, I have emailed to *** to find out where order is and have had no response - tried through Facebook page with no response either.

Monk Central Response • Jan 09, 2018

Hello,

On behalf on Monkcentral would like to share that the tracking number shared was working.

However, There was a delay in the shipment due to high number of order on Christmas.

Tracking Number: ***

Tracking Link: ***

Order is currently in transit and will be delivered in next few days.

Customer Response • Jan 11, 2018

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me and the matter has been resolved.The product in question did arrive but do appear to be much poorer quality than I anticipated, given these are now produced apparently in China, I will be surprised if these "quality" T-Shirts survive even a single wash.However, make clear to them that the complaint was not simply as a result of long delays in receiving the product, a length of time that is 4X what they promise on their website - it has as much to do with the fact that they claim to have 24/7 customer response yet they simply do not respond to emails asking for clarification. The website has been changed since I purchased in November - nowhere on the original site did it mention product produced in China - and if I paid almost $10 for expedited shipping, how could it possibly take from December *** to January *** for the one little package to arrive in Canada - it came from Vancouver to my house in 2 days once in Canada.Overall, I am still disgusted by this company and will never recommend them or do business with them again.

Sincerely

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Address: 14 Pheasant Lane, East Setauket, New York, United States, 11733-2657

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