Mobovida

Review: Hello, I ordered a cellphone case over three months ago and haven't received it. I paid for the cellphone case by debit card, they have my money but I don't have a case. I have sent emails asking for a refund but so far I have received nothing.Desired Settlement: I would like them to return my money.

Business

Response:

Hello [redacted],

As stated in previous emails the case was on back order. As of 5/24 the order was canceled and refunded as requested. Please let us know if you need anything further.

Thanks,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,