Mack Morris was out a couple days ago and did a awesome jobServicing our generator as well as the heat pumpAs usual excellent job on both frontsVery understanding, right to the jobWhen finished left a clean job area, questions answered excellent and well doneThanks, Mack Morris
We have been very pleased with the service offered by Mack MorrisThere service technicians are very pleasant and professionalOur heat pump has been working well with their regular checkups
Service of Trane Heat Pump by Sean O -- On timePersonableEfficient servicing
and reporting thereof to homeowner Five star experienceAs always, Mack Morris product and service outstanding
We have dealt with Mack Morris for the past years and have always been satisfied with our spring and fall check-ups and also with the occasional service call when needed Their technicians are friendly, courteous and certainly knowledgeable with their work
During the hottest point in the summer, my year old unit died Mac Morris not only loaned me a temporary floor air unit but they had a new unit installed within days Financing was made available and the whole process was timely and professional
Mary was very friendly when I called in to request estimate Jim was a pleasure to speak with and was one of the reasons we decided to go with Mack MorrisHe was very detailed in explaining about the systemsHe did not try to sell us anything we did not needHe checked out the unit before he knocked on the door, unlike the other competitorsMy husband and I feel that Jim is definitely and asset to your sales staff
The serviceman, Tyler M, came out to do the quarterly inspection of my heating/cooling system today and he was very prompt, professional and courteous being very careful in his inspectionThey are a pleasure to work with and I highly recommend this company
My service technician arrived on time and worked steadily on different units for over hoursHe did not think there was anything he could do about the musty odor when the newer heat pumps came on, changing filters did not helpBy the end following use of a very dilute, almost odorless Simply Green, the odor is now barely noticeableMack Morris has always been prompt and thorough in all their service callsI am glad I changed to them!
The service tech came our and promptly evaluated our equipment issues He provided an estimate within an hour of completing his inspectionHe was very personable and professional!
The Mack Morris team came out to completely replace our year old system We got several bids from local heating and AC companies Jim F was great, spelled out would would happen, total cost, did not try and sell upgrades Gave us exactly wanted we wanted with no pressure Next the Mack Morris team came out to take out our old heat pump and system They men were prompt, professional and courteous throughout the job They men ran into a small problem with the emergency heat not turning out during test They were going to send another tech out within the week(since it was summer, did not need heat), instead of a week, another tech was here the next day by hours and the fix was made(just a loose wire in a wire nut.) They are a pleasure to work with and I highly recommend this company Great company and nothing but positive experience with Mack Morris
Alejandro helped install a new furnace and heat pump at my home He was very polite and friendly and it was a pleasure to have him handle my HVAC needs All work was neat and professional, no trash/debris remained
Excellent communication Sets times to fit my schedule, offers 2-hour windows, calls a reminder on day of service and calls when on the way Very pleasant interactions I'm glad we chose this company to work with
Mack Morris service contracts are excellent. I like how they work with you to set up a scheduled service visit, show up on time, check and fix and clean, make sure everything is working. Their technicians are intelligent, friendly, and very competent. Their installation and service as outstanding, their prices as very reasonable.
Tyler M. came out to do our regularly scheduled maintenance on two heat pump systems. Although we had initially requested a different technician, I would not hesitate to have Tyler work for us again. He was on time, courteous, and very conscientious which allowed me to continue focusing on my own work. That was much appreciated. Thank you!
Our a/c unit went out in the middle of a heat wave. No one could come troubleshoot it for at least a week or two. Mack Morris fit us in the next day! Susan came out and was wonderful at explaining things to us and fixed our unit right up. THANK YOU!!!
Very Professional and timely. Arrived at scheduled time, completed the job on time, a very knowledgeable staff. I will always use this company. Very competitive pricing.
Mack Morris was out a couple days ago and did a awesome jobServicing our generator as well as the heat pumpAs usual excellent job on both frontsVery understanding, right to the jobWhen finished left a clean job area, questions answered excellent and well doneThanks, Mack Morris
We have been very pleased with the service offered by Mack MorrisThere service technicians are very pleasant and professionalOur heat pump has been working well with their regular checkups
Service of Trane Heat Pump by Sean O -- On timePersonableEfficient servicing
and reporting thereof to homeowner Five star experienceAs always, Mack Morris product and service outstanding
We have dealt with Mack Morris for the past years and have always been satisfied with our spring and fall check-ups and also with the occasional service call when needed Their technicians are friendly, courteous and certainly knowledgeable with their work
Mack Morris folks did an excellent job is servicing my furnace They were very thorough and professional I highly recommend them
During the hottest point in the summer, my year old unit died Mac Morris not only loaned me a temporary floor air unit but they had a new unit installed within days Financing was made available and the whole process was timely and professional
Mary was very friendly when I called in to request estimate Jim was a pleasure to speak with and was one of the reasons we decided to go with Mack MorrisHe was very detailed in explaining about the systemsHe did not try to sell us anything we did not needHe checked out the unit before he knocked on the door, unlike the other competitorsMy husband and I feel that Jim is definitely and asset to your sales staff
The serviceman, Tyler M, came out to do the quarterly inspection of my heating/cooling system today and he was very prompt, professional and courteous being very careful in his inspectionThey are a pleasure to work with and I highly recommend this company
My service technician arrived on time and worked steadily on different units for over hoursHe did not think there was anything he could do about the musty odor when the newer heat pumps came on, changing filters did not helpBy the end following use of a very dilute, almost odorless Simply Green, the odor is now barely noticeableMack Morris has always been prompt and thorough in all their service callsI am glad I changed to them!
The service tech came our and promptly evaluated our equipment issues He provided an estimate within an hour of completing his inspectionHe was very personable and professional!
Excellent Company to deal with
The Mack Morris team came out to completely replace our year old system We got several bids from local heating and AC companies Jim F was great, spelled out would would happen, total cost, did not try and sell upgrades Gave us exactly wanted we wanted with no pressure Next the Mack Morris team came out to take out our old heat pump and system They men were prompt, professional and courteous throughout the job They men ran into a small problem with the emergency heat not turning out during test They were going to send another tech out within the week(since it was summer, did not need heat), instead of a week, another tech was here the next day by hours and the fix was made(just a loose wire in a wire nut.) They are a pleasure to work with and I highly recommend this company Great company and nothing but positive experience with Mack Morris
Alejandro helped install a new furnace and heat pump at my home He was very polite and friendly and it was a pleasure to have him handle my HVAC needs All work was neat and professional, no trash/debris remained
Excellent communication Sets times to fit my schedule, offers 2-hour windows, calls a reminder on day of service and calls when on the way Very pleasant interactions I'm glad we chose this company to work with
Mack Morris service contracts are excellent. I like how they work with you to set up a scheduled service visit, show up on time, check and fix and clean, make sure everything is working. Their technicians are intelligent, friendly, and very competent. Their installation and service as outstanding, their prices as very reasonable.
Tyler M. came out to do our regularly scheduled maintenance on two heat pump systems. Although we had initially requested a different technician, I would not hesitate to have Tyler work for us again. He was on time, courteous, and very conscientious which allowed me to continue focusing on my own work. That was much appreciated. Thank you!
Our a/c unit went out in the middle of a heat wave. No one could come troubleshoot it for at least a week or two. Mack Morris fit us in the next day! Susan came out and was wonderful at explaining things to us and fixed our unit right up. THANK YOU!!!
Excellent service. I highly recommend Mack Morris.
Professional and good communication skills
Very Professional and timely. Arrived at scheduled time, completed the job on time, a very knowledgeable staff. I will always use this company. Very competitive pricing.