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[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

Company responded via phone as follows: A refund check in the amount of $was issued to [redacted] *** It is currently in transport and is scheduled to be delivered August 3, via [redacted] **.The tracking number has been provided: [redacted] ***

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Hi, After following up the complaint with the customer, Please be informed that the amount was refunded to the customer today, in fullThe refund got delayed as it was not received from the Airline and we followed it up with the Airline, with the customer cooperating with us and speaking to
the Airline herself.The confirmation email for the refund was sent to the customerI have forwarded a copy to you. Please validate the complaint. Regards,Liz C***

Hi,The reservation with frontier airline was failed that was ever charged on passenger credit card .you may advice customer to sent bank statement for the charged we will see and revert you . Regards,Foster S*** - Sr,Travel
Consultant Email: Foster.S@lookupfare.comContact - -- - 5589"Be the change you want to see in the world"

Dear Mr***,Greetings from ***We are a Parental Company to Lookupfare.com.I called you on your phone and Left a Message on your Voice mail box regarding a Revdex.com Complaint we received.Please be informed that we tried to process a Refund of $from our end and were notified by
our Refund department that it may take up to 2-billing cycles for you to receive the refund if sent to the original mode of paymentUnderstanding that you had been waiting to get the concern resolved for a long time, we checked for an alternate option to send you a refund check to your billing address, which could reach you in 3-business days from the date of initiation.Please confirm the below mentioned information for us to complete the refund request at the earliest:Name to which the check is to be drawnBilling Address where check should be sent toI understand that this should have been resolved earlier, before the complaint was filed, and apologize for the inconvenience caused to youHowever, We are still waiting on to receive the refund amount from the AirlineAs it may take longer, we wanted to get your concern resolved and we could receive the amount from the Airline later.I regret the situation, however assure you to get it resolved at the earliest.Thank you for your Cooperation.Wish you a pleasant day.Please feel free to reply to this email or contact to us for any further assistance at ***Regards,Liz C***Manager - Cheap Flights FaresExtn ***Email: ***

Dear Ms***,Greetings from Cheapflightsfares.comPlease be advised that Unfortunately, we are unable to find any reservation details with the Name and Contact details available on the ComplaintI would request you to Kindly provide us with the Confirmation Number/ Order Number for the Reservation
the customer booked to find the booking details, for us to be able to resolve the customer's concerns at the earliest.Your cooperation is much appreciated.Wish you a pleasant day.Please feel free to reply to this email or contact to us for any further assistance at 877-400-7559Regards,Liz C***SupervisorExtn2050Email: [email protected]

[A default letter is provided here
which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***Thank you for your help

Elizabeth ** Jun to brookenik7, me Dear Ms***,Greetings from Fareshub.comI tried to contact you on your phone and left a message on your Voice mail box.Please be informed that we had processed a refund of $on May 27, with The ET ref:
***I would request you to kindly check the status of the refund with your Bank as it was sent through a Wire Transfer to Accnt Number - xxxxx***.We Apologize for the delay.Please feel free to reply to this email or contact to us for any further assistance at 800-880-0585.Regards,Elizabeth W***SupervisorPh800-880-0585Extn 333Email: [email protected]

Elizabeth FH May to me Dear Ms***Greetings from Fareshub.comPlease be informed that we are trying to contact the customer and have left voicemails to him, however have been unable to speak to him yet.We are working on the complaint filed by the customer and
would look forward to resolve it at the earliest.Thank you for your cooperation.Wish you a pleasant day.Please feel free to reply to this email or contact to us for any further assistance at 800-880-0585.Regards,Elizabeth W***Supervisor - FareshubEmail: [email protected]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Company responded via phone as follows: A refund check in the amount of $564.20 was issued to [redacted].  It is currently in transport and is scheduled to be delivered August 3, 2017 via [redacted].The tracking number has been provided:  [redacted].

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

This is to update you that we contacted Mr. A[redacted] with reference to the complaint assigned under ID [redacted]. As a testament to our committed to providing you with the highest level of service, we have issued the passenger a voucher of USD 50.00. We have also decided to refund a part from the reservation which accumulated to USD 36.99 and that any special flight service request (dependent upon the availability) would be processed for the flight booked using voucher code without any cost or service fee. Please be informed that the Mr. A[redacted] is aware of conclusion of the case & agreed on the same. We would now consider the complaint as closed in accordance to the satisfaction of our customer. We aim to retain loyal customers building the highest level of trust between us and our customers. Unfortunately, we come across few cases where we were not able to meet the customer expectations. Through these cases we try our best to come to a mutually agreeable solution and make sure that these cases are not repeated. Considering these cases as an integral part of any business, we continuously focus on being an organization with minimum fault percentage. We deeply value your role, with us and the customer strengthening the trust value between both the parties. If you have any further questions or comments, please feel free to contact at [redacted] Regards,Marcellus [redacted]Manager, Lookupfare.com

This is to update you that we contacted Mr. A[redacted] with reference to the complaint assigned under ID [redacted]. As a testament to our committed to providing you with the highest level of service, we have issued the passenger a voucher of USD 50.00. We have also decided to refund a part...

from the reservation which accumulated to USD 36.99 and that any special flight service request (dependent upon the availability) would be processed for the flight booked using voucher code without any cost or service fee. Please be informed that the Mr. A[redacted] is aware of conclusion of the case & agreed on the same. We would now consider the complaint as closed in accordance to the satisfaction of our customer. We aim to retain loyal customers building the highest level of trust between us and our customers. Unfortunately, we come across few cases where we were not able to meet the customer expectations. Through these cases we try our best to come to a mutually agreeable solution and make sure that these cases are not repeated. Considering these cases as an integral part of any business, we continuously focus on being an organization with minimum fault percentage. We deeply value your role, with us and the customer strengthening the trust value between both the parties. If you have any further questions or comments, please feel free to contact at 888-509-5589. Regards,Marcellus [redacted]Manager, Lookupfare.com

Hazel FH7:35 PM (15 hours ago)to [redacted], me Dear Ms. [redacted], Thank you for calling us. With reference to our last email and as discussed on call, we were informed that after writing to us for cancellation no flight was taken to the said destination. We pride ourselves in responding to any customer concern at the earliest and dealing with them to ensure that the incident doesn’t occur again. Hence, after consulting with my superior about the matter, as a testament to our commitment to providing you with the highest level of service, we are issuing you a future credit of USD 1124.99. The future credit would stay under the name of ([redacted]) and with the booking reference ([redacted] ) with us. The future credit issued comes with below regulations:All flights are subject to availability at the time of reservationThe future credit cannot be combined with any other credit order or promotional offerThe future credit is valid for one year from the date of issue which is (3/29/2016) The future credit can be used for booking made by calling FaresHUB only The amount used via the future credit will be USD 1124.99The rebooking fee of USD 200 and the difference in fare will be applicable while booking the new ticket    On calling to book, using the future credit, the customer has to quote the booking reference ([redacted] ) with us and the name of customer as ([redacted])  The customer needs to call us at 800 880 0585 to book the reservationI regret any bad experience that was caused and personally extend my apologies. It is our goal to retain you as a loyal customer.Hence, we have decided that the rebooking fee of USD 200 will be bared by FaresHUB (applicable fare difference will be paid by the passenger) and any special flight service request (dependent upon the availability) would be processed for the flight booked using future credit without any cost or service fee We would now consider the complaint as closed and hope that in future you will be able to use our services at FaresHUB without any problems.Regards,Hazel ¦ Escalations Department