LKC Services

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: there is nothing new in the response -- it is the same "blame the customer" for buying Replacemyremote.com's defective products, which were sold based on their and deceptive advertising and promises of guarantees that were never intended to be honoredI incurred additional damages in reliance on the and deceptive statements on the company's website as well as in email that it sent to me in conjunction with my purchase of the productsI followed the instructions given and incurred damagesI received a refund of the purchase price I paid for their worthless products from the payment processor, who agreed with my complaintReplacemyremote.com refused to refund my money without deducting substantial amounts for a bogus "restocking fee" and shipping costsAs far as the complaints about me suing the company for their deceptive trade practices, that will happen and will be determined under Texas lawBut whether or not I sue Replacemyremote.com has no bearing on the fact that their products were defective, they were sold under and deceptive statements, and the company's guarantees are worthless Regards, [redacted] ***

Since there is no viable way to resolve this dispute to the consumers satisfaction (other than this business gives a 100% refund to the consumer while the consumer accepts 0% liability) than we will have to just settle with "we agree to disagree" and the consumer gets nothingAllow me to point out here that according to my web sites Terms of Use, by purchasing online you agree that you have read all Terms, accepted all Terms, and understand the process outlined in our Refund PolicyThis complaint not only disregards this agreement, it outright states that YOU, the consumer, agreed to the Terms falselyYou did NOT read the Terms and bought the product irregardlessPerhaps if you would have done what any person would have done, and just asked a local locksmith (again, I point out this advice is strongly urged all across my web site) you would not be in this disagreement right now? One can only speculate that you, the consumer, are enjoying this conflict and are therefor urging further discourse by prolonging this process

We offer them in this way because the OEM original shell has the numbers and IF the item is in stock we try and accommodate the request- HOWEVER- as we stated before, the driver designation number means NOTHING and is completely cosmeticWe do not expect you to believe this nor do we expect you to understand this as in order to believe and understand you would need to be an expert in remotes- which you are notWe areOne would hope that you would bow to our wisdom and get your justice from the shady locksmith instead of us, but something tells me you are not going to do thisWe are sorry, but it just does not seem you are going to accept anything unless you get a pound of flesh from someone, and that someone seems to be usYou have our sincere condolences for this locksmith's behavior, but that is all you can expect to receive from us at this time