LiveSore

I ordered 4 facemasks on June 27th. These were supposed to be delivered around July the 6th. I have emailed them many times and all I get was contact your post office as a response. I have contacted my local post office and they are telling me this was never recieved by them. As of now I have sent another email either requesting my money back or for them to resend my order. I have tried contacting them via facebook and instagram and and no response.

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I received an apology directly from The Director of Operations and he added in another shirt and a few free accessories for the inconveniencePackage was received within one week of above mentioned phone callThank you for your time Regards, [redacted] [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I purchased leggings in May A month after I bought them they began to unravelI made several attempts at contacting LiveSore's customer service through their email and social media to try and get either a refund or an exchangeNo one replied to my emails until I filed the Revdex.com complaintThey called me and someone named [redacted] said they would exchange them for me and took down my contact informationThen in August, they replied to Revdex.com by saying that the issue was resolved and that they had refunded my moneyThen they emailed me and apologized and said they gave information to Revdex.comAt this point my case was closed on Revdex.com because I had been out of town and was unable to reply in timeWe are coming up on SIX MONTHS since this started and I have received NO REFUND/ EXCHANGE and the fact that they not only ignore me, but they LIED to Revdex.com infuriates meI want my $backPlease help meI am happy to provide the trail of emails I have from them Regards, [redacted]

We have spoken to her on the phone multiple occasionsWe have also refunded her for her ordersOur accounting department has gone ahead and refunded her for her pants, along with her club membership

At 8:AM PST, I called *** *** at *** and informed her that an email was sent to her on 1/4/at 11:AM PST as a reply to her order inquiry on 12/24/On this call I informed her that the Classic White WOD Mens Shorts (size 34") that she was waiting on are currently in
production and will be shipping out this weekShe was happy to receive the call and I forwarded the email sent on 1/4/again for her records as she did not receive the stated email*** stated that she is happy to wait for the shorts and loves our apparelI have told her that a tracking email will be sent to her as soon as the shorts ship out (Email may come from Stamp.com automated services when the shipping label is printed) On the phone, she stated that she will be following up with Revdex.com to remove the complaint as the issue has been resolvedIf there is anything else needed, she has my contact email (***) in the email that was resent to her this morning.
Thank you,
*** ***
*** ** ***
*** ***
** ***

Our accounting team has confirmed the refund amount of $on Sept 7th (please see attachment)Typically, refunds take up to a couple days for it to show back up into the customers accountThe customer should have this refund now

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

I thought my team had got this order shipped out but they didn'tPlease see attached for full refund of $of her order.Regards,***

At 8:AM PST, I called *** *** at *** and informed her that an email was sent to her on 1/4/at 11:AM PST as a reply to her order inquiry on 12/24/On this call I informed her that the Classic White WOD Mens Shorts (size 34") that she was waiting on are currently in
production and will be shipping out this weekShe was happy to receive the call and I forwarded the email sent on 1/4/again for her records as she did not receive the stated email*** stated that she is happy to wait for the shorts and loves our apparelI have told her that a tracking email will be sent to her as soon as the shorts ship out (Email may come from Stamp.com automated services when the shipping label is printed) On the phone, she stated that she will be following up with Revdex.com to remove the complaint as the issue has been resolved.If there is anything else needed, she has my contact email (***) in the email that was resent to her this morning. Thank you,*** ***
*** ** ***
*** ***
** ***

I have emailed and called and reached out on instagram and I’m trying to find all three of my shipments from this store. I have spent over 200$ here in three different orders that were placed two weeks ago and have heard absolutely nothing from the company regarding my packages.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and...

find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Order didn't get shipped out til today, due to the Christmas holiday break. USPS Tracking info for the shipment is as follows:  [redacted] Thanks,[redacted]

We have refunded this customer in the amount of $29.96 for the item we were not able to get to him in a timely manner. Please see the attachment for confirmation of the refund. Regards,Tif[redacted]@livesore.net

Revdex.com:
I have reviewed the response made by the business in reference to...

complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I purchased leggings in May 2017. A month after I bought them they began to unravel. I made several attempts at contacting LiveSore's customer service through their email and social media to try and get either a refund or an exchange. No one replied to my emails until I filed the Revdex.com complaint. They called me and someone named [redacted] said they would exchange them for me and took down my contact information. Then in August, they replied to Revdex.com by saying that the issue was resolved and that they had refunded my money. Then they emailed me and apologized and said they gave false information to Revdex.com. At this point my case was closed on Revdex.com because I had been out of town and was unable to reply in time. We are coming up on SIX MONTHS since this started and I have received NO REFUND/ EXCHANGE and the fact that they not only ignore me, but they LIED to Revdex.com infuriates me. I want my $50 back. Please help me. I am happy to provide the trail of emails I have from them.
Regards,
[redacted]

These pants are out of stock and we are awaiting a restock of them, however, we do not know when that is coming in. Please see attached for refund for order processed today.Thanks,[redacted]

We have spoken to this customer, we have refunded her for the pants and also cancelled her club membership and refunded her for the months she signed up on her membership as well.

On the morning of 11/13/14 I emailed the customer [redacted] as well as contacting her via phone call. During the phone call, I apologized for the delayed shipment and explained the delays. Her order has been sent out today with priority shipping under the USPS.Com tracking number...

: [redacted]
 
This number was also emailed to her by me personally and our automated shipping program, [redacted].
 
Free apparel was included in this package and she has agree to inform you that the issue has been resolved.
 
If there is anything else I can do to assist you in this claim, please do not hesitate to ask.
 
Thank you very much for your time!
 
[redacted]
Director Of Operations
Direct: ###-###-####
[redacted]
[redacted]
WWW.LiveSore.net

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I received an apology directly from The Director of Operations and he added in another shirt and a few free accessories for the inconvenience. Package was received within one week of above mentioned phone call. Thank you for your time.
 
Regards,
[redacted]

Zero, horrible company. I placed an order on a December 27th and when I placed the order there was zero mention of it not being in stock. I received and email it would be shipped in 7 to 10 business days. I emailed January 22 to find out where the hell my order was. Was told they were waiting to receive them from the manufacturer. It is now February 11th and nothing. I sent and email for a refund and placed a dispute with PayPal, never ordering from this company again.