Lifetime Moving & Storage Reviews (253)
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Lifetime Moving & Storage Rating
Address: 5004 22nd Ave SE, Lacey, Washington, United States, 98503-7051
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I am currently having the worst possible experience with this moving company Multiple email and telephonic communications have been transmitted between parties stating a to day delivery window As of this moment they have failed to meet stated commitments and my communication with dispatch has only been met with robotic and unhelpful answers
Based upon previous reviews I am not only concerned about receiving my belongs in a promised time frame I am also concerned about the condition of my property
It is unfortunate to have to post such a comment however I feel it important for other to know the travails of working with Lifetime Moving and Storage
Be wary of this company
Lifetime moving & storage, and its staffs were absolutely wonderful to work withWe don't move often, and had built up a considerable amount of household goodsFrom the beginning, the movers were so calm about what we needed that actually calmed us downThey were extremely professional, helpful, patient and efficientMy sister-in-law stayed at the old house while we closed on the new house and commented about their efficiency and good humor as they packed the trucksEverything they did for the move was perfectThey moved us in, set us up, and wished us good luck when they leftI was absolutely amazed at the care they took with us and our possessionsAnd I thank them for making the entire experience not merely endurable, but actually enjoyable.'
Moving is such a big pain in the neck I never thought I would ever want to move again until I met and used Lifetime moving & storageThe movers were very efficientThey completely changed my mind about movingThey did the breaking apart and putting back together so no worries about that part when you have to unpack at the end of the dayI would recommend them to anyoneYou can rest easy while they take care of your move
Lifetime moving & storage was awesome!! We moved from Arizona to GeorgiaOur first movers bailed on us at the last minute but lifetime stepped up and got it doneShowed up on time and packed everything with careThey kept us well informed throughout the processThe delivery guys were awesome worked non stop in the heat and humidityThey even changed their shirts several times so they wouldn’t get our stuff sweaty, great job guys????
A few boxes got damaged but luckily we packed well and nothing was damagedWe will probably be moving again in a few years and Lifetime will be our first callThanks
Dear *** and ***,Attached is your electrically signed and acknowledged order for service, clearly shows your inventory list and services you requested to complete your move, along with transparent terms and conditionsThere was no unpacking services requested or charged for.Our legal
department had listened to all recorded sales calls and there was no discussion of providing unpacking services.We understand that you had expectations to receive free services, which you did not order or were willing to pay for, but unfortunately, we are prohibited from giving customers any favors as it would be considered a discrimination.We also show that you filed a claim with Lifetime and were offered compensation already.You already made a negative review with the Revdex.com, which was addressed.*Please note that Lifetime keeps the right sue for any defamation or any actions of damaging the good reputation of our team members and Lifetime, with no legit reason.If you have any questions regarding the above response, please call us a* ***Thank you for your business! We hope you re-consider your claim, as all services expectations were set and mutually agreed upon, upfrontLifetime Moving & Storage
Joe, Joseph and Ralph were OUTSTANDING movers They arrived on time, they completely wrapped and protected all of our belongings and quickly moved everything in less time than estimated They were such hard workers and very professional Using Lifetime Moving was the very best move we have ever experienced and we even came in under budget
Lifetime Moving & Storage was an incredible company to work with from beginning to end I was moving from AZ to CO and my belongings went into storage for months ~ I received everything in perfect condition and everyone was SO professional a great to work with
The men who came to pack my stuff were very goodI have moved internationally and not paid as much as this company chargesI would NEVER have used them had I known it would be so much money
THEY WERE POLITE, FAST, VERY CAREFUL AND A PLEASURE TO DO BUSINESS WITHI WOULD HIGHLY RECOMMEND THEM
My name is Tamara B*** relocating from AZ to WIMy movers arrived on time, was very efficent and helpful in my stressful moveI LOVE THIS COMPANY and will use it again if needed
Missing several boxes of belongings clearly labeled with name on them as well as barcodesMissing wire shelving units and christmas treeSeveral pieces of broken furnitureSeveral attempts asking them to locate boxesThey will not look for boxes and keep stating to make a claimI did give them numbers for boxes and they are saying I did notOur name is labeled in bold letteringI wrote an online review and the owner responded with lies stating we checked off boxes at delivery and that nothing was brokenBoth untrueI have the forms and pictures to show otherwiseThe forms were signed by the driver acknowldging the broken furniture
We purchased full pack when we moved They told me it included unwrapping and unpacking First when we put in a request for our furniture they sent us a confirmation emailWe waited for word of when our delivery was comingWhen we called to enquire they told me they never got it and we would have to request it again even after I sent them the email they sentWhen they brought it they were hours late and I had to go to workMy husband has had strokes and didnt understand the full packTwo men unloaded the truck with my husbands helpThey didnt unwrap a most of the furnitureWhat they did unwrap they threw on the front lawn and left it Every thing was piled in garage and spare room to the ceilingMy husband is and I have fibromyalsiaThat is why we ordered full pack.They told us they would unwrap and unpack Now they said we did not order it soooo what did we pay $for?
My moving experience with Lifetime Moving was amazingI was moving from a 3rd floor apartment to a 1st floor apartment about minutes awayRalph and Tulio, the moving crew that was assigned to my move, showed up on time and got right to workThey hustled the entire move, even jogging with the dollies between the truck and my apartmentsThey were also very friendlyThey finished in the quoted time and everything was greatI would use them again in the future
Awesome work! Thank you for the fast delivery and for moving my furniture and piano flawlessI will share your company with anyone need moving helpIm very thankful for such great service
It was a very pleasant experience for me dealing with this company during my interstate move from Scottsdale AZ to Smyrna, GAVery professional staff kept me informed in every single step during the processI was on a tight schedule and only had Sunday July 4th to get everything out of the old place in Scottsdale, the moving crew showed up on time, carefully packed and wrapped everything in blankets, load them into the truck giving me plenty of time to clean up the place and fly back to GA the next morningAll my stuff delivered days later intact, just the way they picked them up in ArizonaThe moving crew called me daily to inform me on the progress of my shippingI was really pleasantly surprised with the superior quality of service I was givenDear Lifetime Moving & Storage, THANK YOU! And Please keep up the good workI also thank Home Advisor for the recommendation
We hired Lifetime Moving after seeing they were recommended by Revdex.comWe were having our possessions moved from Arizona to New York I was told that I needed to set up a delivery date Initially I was not sure of the delivery date as I have tenants squatting in my house in New York & I needed time to get them out As we got closer to the pick up date, I was asked again for a delivery date which I hesitantly gave as July 21, However, two days before pickup, I needed to change the delivery date for my possessions from delivery to the option to be held in storage for free for one month as advertised and promisedI spoke with Amanda who initially very helpfulHowever, when the men came to pick up our belongings they informed us that it was mandatory that the mattresses were to be boxed and I was then charged $for the boxesI called Amanda & questioned this to which she responded that she did not know it was mandatory & forwarded the information to a supervisor, r
Ellen was an amazing agent when quoting my move
Lifetime Moving & Storage was a wonderful company to deal with on a recent move The staff members were all professionals and went out of their way to ensure the customer was happy I cannot say enough good things about this company and the professionalism they brought to my house They moved a table, server and chairs across country Throughout the entire experience, they kept me informed No issues! Highly recommend this company and service I will use again Thank you
We recently experienced a tragedy in our family and needed to move my mother in law on short notice from AZ to CAAmber was excellent in setting up the move, sending someone to the house for pre-pack out survey, and ensuring we were set up for successThe moving team was excellent with the pack up and deliveryWe also received excellent service from Amy both before and after deliveryAs a family that moves frequently for work we have experienced the gamut of moving companiesLifetime is by far one of the bestWe highly recommended them
Lifetime moving employees "from office staff to movers" were very professional, friendly and communicative from the onset of move to the final deliveryWe felt assured that our belongings were in good hands, due to the conscientious efforts from the staffThanks for making the move so easy while we were sightseeing from Phoenix back to the suburbs of Detroit