LeafFilter North

Not even close to what I thought I was getting for my money!!!!!
We live on ***, in ***, NC and I believe the office that is supposed to be handling our project is out of Charlotte or Cornelius North Carolina.
Okay folks, this is my third time posting. First I would like to share the candid reply you get from Corporate when you write a review.
Reply from LeafFilter Gutter Protection
Published Tuesday, July 24, 2018
Hi ***, According to my notes our corporate office is in touch with your local office and working on a resolution to ensure you are completely satisfied. If you need immediate assistance, please contact us at .
This is the only response I have received from Corporate. I have called the 800 number numerous times asking for someone from Corporate operations to contact me with no response. After many weeks of complaining and asking to have these problems corrected I finally got a supervisor to come out and assess the situation after I had 3 other people miss appointments. He scheduled a day for a repair crew to fix the many problems. They claim that all of the workers are in fact employees of the company, and let me tell the guys that showed up yesterday left a whole lot to be desired. I know you should not judge a book by its cover, but this was just ridiculous. After only being here two hours, they said everything was good to go. A few hours later we had a heavy rain and they are performing far worse then before. So not really sure how the best crew was able to make them that much worse in such a short amount of time. Also, the lead guy on the crew named Chris did not seem to thing the product was all that great. When I told him my concerns all he could say is that some people love them and others hate them. It really depends on the type of roof you have, and as far as things not sticking to the screens. All he could say is that he is not a salesmen. So that leaves me with fighting with the company to put my house back to the way it was before making it much worse than it was before.
The whole reason for hiring this company was to make it better for me with less stress and work on keeping my gutters functioning properly. I am total disabled Army Veteran and am not able to climb ladders and get the roof to keep functioning properly.
So as I stated in previous posts, do your research but in my opinion run the other way when it comes to Leaffilter. I really wish I could upload video and pictures of the mess I have. If anyone wants to contact me my user id is csmretired04 and I can be contacted through yahoo and I will be happy to provide video and photos of Leaffilter failures.

There are several issues but the first and most important is the LeafFilter is overflowing each time it rains and in several places around the house, there are issues either with landscaping wash-out or debris on the ground/deck from the roof. The worst spot is at the front of the house where the water is running between the gutter and the house and also over the gutter hitting the landscaping and causing erosion and wash-out of the dirt and mulch. I fear we are going to have water in the basement if it continues.

The installer was supposed to come back and add more splash guards at the back door but has not returned. Additionally, the installed moved the rain sensor on our irrigation system and it no longer works.

I have contacted the company on several occasions without much response. Someone did contact me and asked for pictures and he has not followed-up on pictures I have sent more than once.

Don't even think to hire this company. They installed a LeafFilter on my gutter on 03/06/2018. When the first rain came it overflow even more than before it was installed. Since then they tried a least 4 times to fix it but without any success. I spent $1,100 without getting any benefits. Asked them to return my money and take the LeafFilter but don' want it. It is worthless.

We have had leaf filter on our home for over a year. We were sold on the fact that it would kee debree and water from running over our gutters. Since installation we have had constant problems with the quality and system. Over the last year we have had to have a technician out 8-10 times as we still have water coming over our gutters. We were promised a system that would prevent this from working and it is a total failure. We have been told by company representatives and Technie that there is a problem and cannot do anything else to resolve our problem. I have contacted the company seeking help and guidance as the system had a lifetime warranty and get no assistance. Over a year later we are still dealing with the same issue.

My husband is a disabled veteran and wanted to look at gutter covers so that he would not have to climb up on a ladder or the roof anymore. We got a postcard while at a home show for Leaf Filters North. We gave them a call to get an idea of what this stuff might cost. We had NO idea.
The salesman was very high pressure, continually offering a better price. Then he said the dreaded "this is your price for today, it expires when I walk out the door" I dont know about him, but when I spent 4 figures on a project I want time to thin about it. Plus buying it right away would mean I wouldnt have time to look up their reviews and see how many complaints are online.
They said the company has never had to refund their product. They never showed me the warranty until after the covers were installed. It turns out they only guarantee your gutters will not clog...NOT THEIR PRODUCT.
Install-the contractors rushed, the dropped a piece of metal that poked a 2-3 inch hole in our screen and left a mark on our window and never told us. They didnt do any final inspection. We also found out later that they look atl the little wire traps out of the tops of the down spouts and just threw them in the bushes by the house.
We were told that they were better than other gutter covers, because they don't go under your shingles (which would void your roof warranty) and yet they did lift hte shingles. In one place they even cut a piece off.
We called once because water was overflowing off the gutters. They came out, looked at it and said that with cold weather, an ice damn had built up. Okay...
Then, one rainy day it did it again and we could also see the down spouts were leaking (which they were supposed to seal all that). We called again. They guy that came out told us we needed to sweep the debris off once a month. WHAT!?! That is ridiculous. He resealed the down spouts. Then he gave us his personal business card to clean our gutters.
I am not happy, this has seriously stressed me out. I wish we had never talked to this company.
I have emailed them and no one is responding. I dont know what they can do at this point. At first they tried to deny that they were the ones who broke my window screen. I wish they would refund us all the money. But that wouldnt fix the shingles they lifted and voided my warranty. We are out a large sum of money and the water is going to ruin everything around our house. Why even HAVE gutters.

We purchased a leaf Filter gutter system in March to help ensure that our gutters would not clog, but flow through to the downspout without issue. Approximately a week and half later we had about an inch of snow that dropped, which was our true test since buying the system. We found that the light snow that we received never actually made it through this leaf filter system, and instead poured over the side of the gutter, which created more of an issue, because the water was flowing back toward our basement. I spoke to 3 different Managers about this matter, and asked that they come remove the system, because it doesn't work well for our home, and they refused. The final Manager Terry O was very rude to my wife and I, telling us that they had several lawyers if I want to take it to court, but absolutely refused to have someone come and remove the system. I do not want to pay over $1200 for a system that can potentially cause a bigger issue for our home. After experiencing this issue we noticed on several of the same responses on

Client Submitted our information to *** without letting us know that they would do that. I understand that business give information to banks and what not. But we didn't just get a credit card offer from ***, we received an active Credit Card that we did not open with the name LeafFilter North Inc. on. In now way did I want another Credit Card opened in my name without my consent. I called *** and it is an active credit card. I am extremely angry about this.

I had leaf filter installed on my home, the company did not deliver in a timely fashion. They then did a poor installation job which required repair on multiple occasions. They did not do the repair properly and I then had to hire an independent roofer to repair their mistakes. I have requested that they return to repair a final section of their product but they have failed to set an appointment with me. They also did not complete the stated contract items that they put in writing such as cleaning the gutters Before installation.

We had leaf filter installed on our gutters 3 wks ago. We had the first heavy rain last Sunday and had water running into our dining room. We have lived in our house close to 2 years, never experienced any water issues veggie. During inspection of our house when we bought it, we were told the roof was in good shape and the moisture tests were negative. During the rain we noticed that the water was just pouring over the gutters, down the wall and then running into our dining room. We called to complain, they sent someone out in 36 hours. He came out, had a ladder that was too short to properly examine the whole problem, used a hose that was too short to properly mimic "rain" and told us that his product was fine, it was our roof that was the issue and he was taking no responsibility for the water damage. When it was reiterated that we had no water damage prior to leaf filter being installed, he continued to say it had nothing to do with his product. He would forward pictures on to his regional manager but his regional manager would likely agree with the installers assessment. I asked to speak personally with the regional manager and was told names and numbers are not given out to the public, we have to call the 800 number. I told him his assessment is obviously a huge conflict of interest because it's his company, that there are reviews all over the internet with similar compliant to ours. He said nothing but then agreed to put diverters up on the roof to help with the flow of water. We declined to let them work on our house an further. When I asked him why he would allow his product to be installed on a roof that he was claiming had so many issues he replied "we aren't roofers maam" but yet he could tell me that the problem was my roof and not his product.

The leaf guard gutter protection does not work correctly. Instead of water flowing through the spouting ,it gushes over the sides.

A representative came out to our house (7-11-17) and gave us an estimate on a leaf filter system. We did not know if we wanted to have the system installed so he gave us a contract along with his name and number and had us fill out the contract and set the installation date for two weeks from the date he came (7-25-17). He then said that if we don't want to have the system installed we could call him within a week and he will cancel the order. I called him (7-17-17) six days after we signed the contract and said we did not want the system. He said okay and that he would relay it to the company.

On the installation day we received a call that the system was going to be installed. I informed them that we had cancelled the order. I then received a call shortly after from a manager saying that we owe 25% of the price. I told him that our representative gave us a week to call him and that we could cancel the order at any point during that time and that I had called the representative. The manager told me that the representative did not relay anything to the company, that he spoke to the representative and he told the manager he never gave out his number, and that he did not receive a phone call. The manager said the only way we could cancel our order was to send in notice, in writing, post-marked within three days after the contract signing to avoid fees and that it was in the contract we had signed.

I have the representatives number and I have on my call history when the phone call was made. At this point the manager said he will not wave the 25% fee and is no longer returning phone calls. I feel as though we were knowingly deceived by the sales representative, especially since we called him after the written notice date and he said that he would cancel the order. In addition, the contract is supposed to be signed by the owner and was signed not by the owner but the owner's boyfriend.

I had the leaffilter system installed in the fall with guarantee that they would align and tepair any issues with my current gutters. Since the system was installed, we have called on the warranty 3 times for the same issue of water running behind the gutters. Each time someone has contact me to handle the situation. Each time I have been left with the ossue not being resolved. Water has run behind the guttters and is now causing damage to the inside of the house that is only getting worse with each rain storm. The company needs to stand by their work and fix they issues they have caused.