KFly Tronics

I have not yet seen a credit to my credit card account and the response from KFly Tronics consisted simply of the following web page link to a shopping site: https://kflytronics.3dcartstores.com/admin/login.asp" class="cuttext">href="https://kflytronics.3dcartstores.com/admin/login.asp">https://kflytronics....⇄ This merchant has demonstrated a pattern of outwardly seeming to respond to complaints in a responsive manner but actually doing nothing I am extremely dissatisfied with the quality of service this merchant has provided and its lack of action in responding to customers' requests

We have issued the refund through our store We will have to check with our processor if the customer has not received this as of yet

I am sorry, we are trying to issue this with Paypal since it was done in Paypal There were changes at the during this period of time that had gone by and it is causing issues

I contacted the company and they are feeding me the same garbage as before

the paypal address we could be refunded at is: [redacted] @excellontech.com but as per our original complaint we requested payment via check

I will have to verify with Paypal first before I can overnight the check Either Way we will get them their refund I should no more by end of this week Thank you

We have refunded this through our store, if the customer is having issues they will need to contact their bank We are showing the refund had gone through The product is not showing in stock and hasnt showed in stock for quite some time

This amount was never refunded to my credit card If you look at the attached receipt, forwarded from the business, you will note that there is no Visa account number referenced on the receipt and no indication that it is a refund I cannot see how this transaction could have been processed without the specific Visa account information being referenced I suspect that this "receipt" is perhaps a copy of my original credit card invoice that has been edited by the business with a different dateI would appreciate an opportunity to communicate directly with the Central Ohio Revdex.com by telephone to discuss my complaint and options for going forward

The money was refunded, and I have provided the authorization It takes business days to show on the card The customer has been refunded Void $DetailsTX ID* [redacted] Thank you,Customer Service

After I sent my comlaint to the Revdex.com, consumer showed me what he said was proof of a full refund and stated the monies would be back in my account todayThe monies are NOT back in my account todayAnd if they confirmed they order was cancelled on Sunday , August 3rd via email, why did they wait until Wednesday , August 6th to even make an attempt at the refund ? Which is still not in my account as of today like they said it would beI did not initiate the dispute, my bank did based on the information I gave themThe $ has been out of my account since Monday, so the company made no attempt whatsoever to credit it until yesterdayThey're description of proof of credit is nothing more than a screen shotit shows no details that this has been refundedThey said it would be in my account today and it's notThey should've done this on the same day they confirmed it was cancelledThis has caused me to have overdraft fees at this pointAt what point does a company cancel an order and hold the consumers money for ransom whether there is a bank dispute on it or not ? They refused to issue the refund when I told them the bank filed a dispute on it

I have not received a refund as they reported to the Revdex.comI ask for a check or payment through PayPalThe credit card used the buy the scope is no longer openThat account had to be closed due to fraud

No refundComplaint ID [redacted] Thanks

I am unsure of what word was left out on describing the problem We are having issues with trying to refund this through Paypal since we have left Paypal and the customer had paid through it We will try this again this week, if not we will just issue a full refund by check to the customer

We are currently working with Paypal on this matter to issue the refund

We have not received the payment as promised yet and thus we need to reopen this matter I intended to note this yesterday but I made an error in my calendar and did not realize the ten days ended yesterday Please reopen this complaint

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me. I was told by the business that if my refund does not appear on my credit card by Monday November 24, 2014 (today) that they will issue the check.

We apologize to the customer and will look into this If they have not been credited we will do so

The customer had changed cards and we are not able to credit the new cardWe had canceled through our processor and issued the refund The customer will need to contact their bank to have this taken care of if there is an issue

The business is not being responsive to my complaint. They are saying that they have processed my refund but are laying the blame at their "processor". The refund for $that I am requesting to my Visa account ending in *** STILL has not been madeI would also like to point out that K FlyTronics is still listing the status of the item that I attempted to purchase as "in stock" on its website despite the fact that the manufacturer has not produced any of the item for some timeI request that the Central Ohio Revdex.com provide me some advice on what further actions can be taken to urge the business to make proper restitution of my claim

We are very sorry for the issues on this, we will see that the customer is refunded in full I am checking on the refund