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Kettle Moraine Heating & Air Conditioning

W325S1767 Mickle Rd, Delafield, Wisconsin, United States, 53018-3360

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Kettle Moraine Heating & Air Conditioning Reviews (%countItem)

Doug was very professional. He did the furnace tune-up and replaced some switches that have been causing other people trouble. We thought our fan was a bit noisy and he agreed, saying that he would order new parts and come back when the parts were available. This was an altogether pleasant experience. Thanks!

Kettle Moraine Heating & Air Conditioning Response • Feb 10, 2020

Your review is appreciated. Your experience displays exactly why tune-ups are so important. We're glad we able to address problems early on before they caused a situation where you were left without heat. Thank you for your business. We'll see you soon!

Bill *** was very helpful and professional, showed up on time, diagnosed and fixed my furnace in a timely fashion, and has a great attitude.

Kettle Moraine Heating & Air Conditioning Response • May 04, 2020

We appreciate your feedback. Customer feedback helps to ensure we are providing our customers with the excellent service they deserve. Thank you for your review and business!

Dustin was very knowledgeable and answered all our questions and concerns. Our furnace is 3 years old and it had a cracked return air duct and he called the company, Johnson Controls Unitary Products out of OK for us, to see if it was under warranty yet. We just moved in 5 months ago. They will call him and he will call us. It's the end of Dec and we hope and pray the furnace is under warranty through this Company that provides furnaces for mobile homes. And that it will be a quick resolution before it gets too cold. Thank you Kettle Moraine Heating & Air Conditioning

Kettle Moraine Heating & Air Conditioning Response • Jan 06, 2020

Thank you for taking the time to provide a review. Detailed reviews such as this help us ensure we are providing our customers with the best possible service. We appreciate your business.

Doug came and serviced our furnace. He was quick, thorough, and showed us what he had done.
He was very professional and we appreciated his expertise.

Kettle Moraine Heating & Air Conditioning Response • Nov 02, 2019

We appreciate your business and review. Thank you for taking the time to share your experience. We look forward to working with you again.

Serviceman was very professional and took the time to explain to me just what he looks for in giving my furnace a tune up, I have been with the company for 20 years and have always been very satisfied. I bought a new furnace from them 3 years ago and an AC from them 5 years ago.

Kettle Moraine Heating & Air Conditioning Response • Oct 30, 2019

Thank you for taking the time to provide a review. We are fortunate to have you as a loyal, long term customer. We're glad you appreciate the time our experts spend providing information to our customers. Your business and review are highly valued.

Kettle Moraine did a wonderful job installing 2 air conditioners in our condo. They were professional and very courteous. They arrived promptly and answered all our questions patiently. We are very pleased with their product and service.

Kettle Moraine Heating & Air Conditioning Response • Oct 08, 2019

Your review is greatly appreciated. Customer feedback is important to us. Thank you for your business!

I've been using Kettle Moraine Heating and AC for approximately 8 years. They have installed my current furnace and AC unit. I am extremely pleased with their service, cleanliness, promptness and products. Recently, I had my AC inspected as a general overview and cleaning. Kyle *** was the service tech. Despite it raining. Kyle completed the service effectively and efficiently. He was polite and courteous and he explained everything he did. You can't go wrong with this company.

Kettle Moraine Heating & Air Conditioning Response • Oct 08, 2019

We appreciate your continued business! Thank you for providing such a detailed review. Customer feedback such as this helps us to know we are providing the high level of service our customers deserve. We look forward to working with you again!

Service man was great very friendly-explained things to me-great service-extremely happy

I have used Kettle Moraine and Bill *. after the closure of Ralph's Heating. I always request Bill (***) for service. He is very knowledgeable, thorough and explains the process in detail. Very pleasant to deal with.

Kettle Moraine Heating & Air Conditioning Response • Sep 23, 2019

Thank you Jill for taking the time to submit a review. We appreciate the positive feedback.
Sincerely,
Tracy

Doug was great! So glad we chose Kettle Moraine. The expert service is always timely and friendly and the product is top-notch.

Kettle Moraine Heating & Air Conditioning Response • Aug 14, 2019

We appreciate you taking the time to review us. Thank you for your continued business. Customer feedback is extremely important to us. We look forward to working with you again!

Long-standing customer, but 1st time with Biggs as my service tech!
He called ahead prior to his visit and arrived on time. He was neat and respectful of my home. He was thorough in his explanation of the work completed and patient in answering my questions on the I Comfort System. He was perceptive noting a hornet’s nest above my front door. As he left my home, l was grateful for assistance in retrieving porch ornaments hidden behind was bushes from the long winters rest! I choose Biggs for my Fall furnace check up Technician.!

Kettle Moraine Heating & Air Conditioning Response • May 31, 2019

Thank you for being a long time customer! We're glad to hear Biggs went above and beyond your expectations. We're lucky to have customers like you and employees like Biggs. We highly value your business and review. We look forward to seeing you in fall.

Doug came out after I called for service, was prompt, courteous and fixed the problem! I've never had any issue with anyone from Kettle Moraine H&C, from sales to install to service. They're the best!

Kettle Moraine Heating & Air Conditioning Response • Mar 18, 2019

We appreciate you taking the time to review us. Customer feedback is extremely important to us. Thank you for your continued business.

Had a regular maintenance visit today uncover a cracked heat exchanger on our older Lennox furnace. Kyle Y. correctly diagnosed the issue and then quickly procured the replacement unit and installed it to get us up and running the same day. Very satisfied with the knowledgeable staff and this reputable company!

Kettle Moraine Heating & Air Conditioning Response • Mar 14, 2019

Thank you for taking the time to review us. Customer feedback is important to us and helps us to ensure we are providing the excellent service our customers deserve. We pride ourselves in helping our customers quickly, so their comfort is not sacrificed. Your business and review are highly valued.

The technician was friendly, courteous, efficient and explained what he was doing and the results of the tests. I like that they contact me when the annual "tune-up" is due both on the furnace and air conditioner.

Kettle Moraine Heating & Air Conditioning Response • Feb 25, 2019

We appreciate you taking the time to provide a review. It's great to hear specifically what our customers like about the services they received from us. We are thankful for your business and look forward to the next tune-up!

Excellent Company, very satisfied with the friendly office staff and technicians that are sent to do my furnace and AC checkups.

Kettle Moraine Heating & Air Conditioning Response • Feb 22, 2019

Customer feedback is important to us, and we appreciate you taking the time to leave a review. Thank you for your business and review. We look forward to working with you again.

Thorough. Arrived on time. Good explanations. Will use again.

Kettle Moraine Heating & Air Conditioning Response • Feb 19, 2019

Thank you Kaye for taking the time to submit a review regarding your appointment today. We appreciate the feedback. We look forward to working with you in the future.
Sincerely,
Tracy

I have them look at my furnace and air conditioner every year. They installed both and have taken good care of them and me. I have and would highly recommend them to anyone.

Kettle Moraine Heating & Air Conditioning Response • Feb 19, 2019

Thank you Gene for taking the time to leave a review regarding your continued experience with Kettle Moraine Heating & Air Conditioning. We appreciate when customer's take time out of their busy schedules to let us know we are continuing to provide the service you expect and deserve. As always, we look forward to helping you in the future.

Lynn & Richard V.
We were very pleased with the service of Kettle Moraine Heating Technician Doug H. today. He called to say what time he'd be here, explained what he would be doing, and answered all our questions. He was polite, friendly, and efficient. We will call upon them again in the future.

Kettle Moraine Heating & Air Conditioning Response • Dec 23, 2018

Your review is appreciated. We rely on customer feedback to ensure our customers are receiving the excellent service they deserve. Thank you for your business! We look forward to working with you again.

Kettle Moraine Heating and Air Conditioning has been servicing my equipment for a number of years. Norm was here yesterday. He always arrives as scheduled or advises me of any changes. Charges are reasonable and fair.
I highly recommend this company.

Kettle Moraine Heating & Air Conditioning Response • Oct 10, 2018

Thank you for leaving a review of your experiences with us. We appreciate you taking the time to do this. We value your review and business. Thank you for being a loyal customer.

I called for service on my central air on a Sunday, and they had someone at my house within an hour. The technician was great. He walked me through exactly what the problem was, what caused it, and how to fix it. He was very educated and easy to understand.

Kettle Moraine Heating & Air Conditioning Response • Aug 06, 2018

Thank you for taking the time to review us. Detailed feedback like this is extremely helpful to us. We appreciate your business and all referrals.

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Address: W325S1767 Mickle Rd, Delafield, Wisconsin, United States, 53018-3360

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+1 (262) 392-2014

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